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Luckia

Luckia

Luckia is a cheerful and colorful online casino that is most popular among Spanish customers.

Unfortunately, this casino is closed. But don't worry, we’ve found some other ones you might like!
Our rating
Game Selection
Bonuses
Usability
Customer Support
Payment Methods
Security & Licensing
Pros & Cons
Available on desktop & mobile
Geographical restrictions
Both Live Casino & Sportsbook
Slow customer support
Sports betting & live odds
Top-quality slots & jackpots
Licensed and regulated casino

Bonuses

  • The casino has closed
    18+ play responsibly · terms apply · info
  • The casino has closed
    No Deposit Bonuses
    18+ play responsibly · terms apply · info

If there is one thing players love, it’s a solid welcome bonus. And honestly, there is nothing we love more than writing about impressive deals that welcome you with open arms. Customers who want to join this brand will get a Luckia bonus that will depend on their location. 

Customers playing on the global Luckia.com website may even get a no deposit bonus after they sign up. The casino welcome bonus, on the other hand, usually contains a deposit bonus plus a batch of free spins. In most cases, sports punters won’t leave empty-handed either.

Spanish customers are usually not entitled to any welcome bonuses, which is due to Spanish regulations. Customers may get a special deal only after they have been registered for a specific time period and have made a given number of deposits. P

Bonus terms and wagering requirement

Let’s start with the bonus terms for the global welcome offer. First, a no deposit bonus typically must be wagered 35 times in 7 days. There is often a maximum withdrawal in place too.

A Luckia bonus for sports has to be claimed with a special bonus code. Whenever available, it can be found on the promotions page of the casino. Remember, you have to deposit at least €10. This bonus usually have to be wagered 10 times on single bets with odds of 1.8, or combo bets with odds of 1.40 per selection, within 7 days.

Use another Luckia bonus code to activate the casino bonus for new players. In most cases, the money part of the deal must be wagered 35 times in 15 days. These bonuses tend to have a limit when it comes to the maximum winnings, too. Free spins must be used within 24 hours on a selected slot machine. Generally, slots contribute 100% towards the wagering requirement, roulette 10%, and other games 5%. 

If you come from Spain, make sure to check out the rules for every promotion you get.

Promotions and bonuses

Spanish users won’t find many Luckia promotions directly on the website, as they tend to be delivered to them via email. However, there is often a special tournament for football fans. All you have to do is bet on matches in the Spanish league. If you guess the right result, you can win up to €500. Your prize will depend on the number of the results you guessed. The Portuguese site has some promotions that are available for a limited time only. 

 

Game Selection

Casino Luckia is definitely a smaller casino. There are only around 350 Luckia games, which include slots and table games. The sportsbook supports pre-match and live betting. All titles and betting types are easily accessed through the main menu on the top of the site. The number and variety of games will depend on your location. 

Slots and Table Games

One of Luckia’s biggest selling points is its slots portfolio powered by NetEnt, Play’n GO, and Betsoft. The variety is not incredibly impressive, but you can still enjoy many popular titles such as Journey to the West, Book of Ra Deluxe, and Hugo 2. One of the latest additions to the platform is the 24k Dragon, a slot that pays homage to the dangerous dragon Smaug from the Hobbit. We just loved the intense music and cool features included!

Every game is accompanied by a colorful image that tells you more about the title. The available filters are pretty basic, but they will help you narrow down the search. 

The table games section delivers a small but fine library. There are three types of baccarat available. If you prefer to count cards, enjoy 12 types of blackjack, while seven roulette games will make your head spin. The six video poker variants can be fun and colorful choices when you have no idea what to play next or you simply need a break. The number of table games is not the highest in the industry, but it still covers all the most popular kinds. Still, we would love to see more variety. 

Jackpots at Luckia

It is impossible to say how many jackpot slots Luckia offers, as there is no category or filter that can help you find them. Despite that, we managed to find a couple of cool titles that will just thrill you. The first one is Tycoons Plus. This classic Betsoft release features a massive jackpot, although it has slightly outdated graphics and sound effects. Another one is Mercy of the Gods, an Egyptian adventure that will surprise you with amazing features that make gaming more intense than ever. 

Sportsbook and Betting

The sportsbook supports more than 20 betting categories. The most popular sports are not surprising: football, tennis, basketball, and eSports. Luckia sportsbook covers all relevant competitions, leagues, and matches, so there is plenty to choose from. eSports are represented with Dota2, CS, Valorant, Call of Duty, and many others. This category covers international, Chinese, and Portugueses leagues and competitions. If there is one thing to complain about, it would be a total lack of non-sports categories. 

Choose between decimal, fractional, and American odds, and play single combination and system bets. It is also possible to place live bets. All live punters can rely on some statistics, but we have to say, the live betting interface could be a bit better and more modern. By that, we mean that it could offer a live stream or at least some visualization of what is happening during the match. 

luckia game selection

Game selection at Luckia

Usability

The casino comes in an attractive combination of orange and white which gives it a modern, youthful, and slightly summery look. All games can be easily accessed straight from the main menu. All you need to do is click a category, choose a game, and you are good to go. There are no special downloads necessary, as everything is available straight from the browser. 

This 100% instant platform offers simple and intuitive navigation. You can use the search bar, as well as activate some filters. The most useful one will be the one for providers, but it is also possible to filter games by release date and alphabetical order. It is also possible to test games with a free demo mode. 

The sports betting section uses the standard layout, which you’ll also find at many other brands. There is nothing special or innovative about the Luckia sportsbook design. It serves its purpose, but we have to say the live betting section could be more dynamic and have more features. We would love to see a live stream or visual simulation of the match. 

Mobile Casino

Luckia mobile casino can be used in the form of a mobile-optimized website. The design is the same as the one you’ll see at the desktop site, albeit adjusted to smartphone use. The navigation is very simple, and even complete beginners can use the interface without a worry.

You will first be introduced to the sportsbook, but if you prefer other types of gaming, simply expand the menu in the upper left corner. The site loads quickly, as long as you have a reliable internet connection. We never had to wait longer than a few seconds to play our favorite games.

luckia usability

Screenshots
Luckia screenshot
Luckia screenshot
Luckia screenshot
Luckia screenshot
Luckia screenshot
Luckia screenshot
Luckia screenshot

Customer Support

Customer support is available via email and live chat. Live chat is not available 24/7, but we can’t really provide more info about its working hours. Whenever we tried to chat with an agent, the system informed us the chat was not available. Let’s hope the company will try to improve customer support by making live chat available 24/7, or at least by listing the working hours for everyone to see. 

These are the main categories in the Luckia FAQ:

  • Betting rules
  • Casino rules
  • Responsible gaming
  • Terms & Conditions
  • Contact us

There is no standard FAQ section. The categories listed above are mentioned as part of the help category on the website. 

Payment Methods

The company doesn’t provide much information about depositing and withdrawing. You can use a small range of payment methods to handle your top-ups and cashouts. There are credit cards and some prepaid cards, but as always, the total number of methods will depend on where you live. The company doesn’t mention minimum deposit and withdrawal limits. 

When it comes to withdrawing, it is important to understand you will have two balances on your account - casino and sports. The money can’t be withdrawn from the casino balance; it is only possible to withdraw the money by transferring it to the sport's balance first. This action also nullifies all bonuses if the wagering requirement hasn’t been reached. The withdrawal time is up to 6 days for more traditional payment methods, while most deposits are instant. The only exception is Interac, in which case it takes up to 24 hours to see money on the gaming balance. Before the withdrawal, you have to play at least 80% of your deposit, or the company will charge you a processing fee. 

luckia deposit

Security

The casino is owned and operated by Luckia Entertainment LTD., which is part of Luckia Gaming Group and regulated by the MGA. There are also local websites, powered by the company’s subsidiaries, that hold local licenses such as those provided by Spanish, Portuguese, and Italian gambling authorities. If you are worried about your safety, don’t be. This operator also has brick-and-mortar venues all over Europe, but mostly in Mediterranean countries.

The website is encrypted with SSL protocols, meaning all money and data transfers will be inaccessible to third parties. On top of that, they will also be heavily encrypted. Don’t worry, that doesn’t mean you will struggle to decipher notifications and messages sent by the casino team. Your privacy is also guaranteed by the Privacy Policy, which provides sufficient information on how your personal info will be used and stored.

Final Verdict

Luckia casino provides a small selection of games, but a solid sportsbook with all the most popular categories. Regardless of the limited number of casino titles, the good news is they are all of the great quality and will ensure you have a great time. The casino can be accessed from both desktop and mobile devices, and the fact it is a big company, with land-based venues, guarantees safe and reliable gaming. 

Yet, not everything is as great as it seems. Even though the things we’ll mention are just minor flaws, they will definitely affect the overall user experience. For instance, live chat is not available 24/7 and there are no working hours listed. Basically, you’ll have to use email on most occasions. Most customers won’t get any special deals or bonuses. Also, we would love to see more information on minimum deposit and minimum withdrawal. 

This is not a bad casino, but there are better ones out there, so make sure to explore your options.

luckia verdict

What to expect
  • Pre-match and live betting
  • Bonuses and promotions
  • Variety of casino games
  • Live tables
  • Fantasy and virtual sports
Borina Kopcic Pandur
Borina Kopcic Pandur
Last Update: 17 Apr 2024
Borina Kopcic Pandur is a skilled and imaginative writer with years of experience in the gambling industry. As a writer for GoodLuckMate, she specializes in crafting detailed and engaging casino reviews that offer a fresh perspective on online gambling. With her unique writing style and profound industry knowledge, she provides readers with expert evaluations and insightful perspectives.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Casino details
Website:
http://www.luckia.com
Languages:
English
Countries:
Andorra · Antigua and Barbuda · Argentina · Armenia+156
License:
Malta Gaming Authority · Spanish Gambling Authority · Gambling Inspection and Regulation Service of Portugal · Italian Gambling Authority +1
Company:
Luckia Gaming Group
Providers:
NetEnt · iSoftBet · Amusnet Interactive · Rarestone Gaming
Accepted payment methods
Game categories

1 player reviews

Adam

I'm grateful that they could help handle the KYC check that quickly as that money meant something to me. It took two days only and he said it could have been faster if there hadn't been other gamblers to attend to. Definitely an excellent place to have a couple of spins and rounds of blackjack. And yes, I play those games on my iPhone because I'm commuting most of the time. I'm a photographer so having some fun in-between the work hours isn't bad at all. Top-quality slots and jackpots of all sorts. Also, I probably should ignore the bookie though I haven't had the chance to check out that section. Licensed and regulated casino by the MGA so I can confidently say they won't compromise my payment information nor my money. It's a good thing they installed capable security software or else I wouldn't be boasting like that.

The admin should do something about the customer support because the agents should be more dedicated than this. They simply won't allow you to play from some regions which sucks as I was affected by that about a week ago.

ReviewsShare your experience with Luckia
Leave your feedback
Q: 

Can I play for free at Luckia?

A: Yes, you can try most of the games at Luckia for free. Some players will be able to do this without logging in to the website, while others will have to log in and verify their age before they are able to do so. This is dependent on the country you’re playing from and the rules from the applicable gambling authority.
Q: 

How can I claim a Luckia bonus?

A: Claiming a bonus at Luckia is easy. A Luckia bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.
Q: 

Is it safe to play at Luckia?

A: Yes, since Luckia has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.
Q: 

Can I play jackpot games at Luckia?

A: Yes, there are several progressive jackpot games to choose from at Luckia. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Luckia.

Q: 

Does Luckia offer 24/7 support?

A: No, the customer support department at Luckia does not offer around the clock support. However, you’re always able to send in your inquiry or request by email or by filling out a contact form so they can get back to you when they’re back at work.
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