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LuckyStar Casino

LuckyStar Casino

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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When first viewing this online casino, you might be forgiven for thinking that it was created in the late 90s and never updated since. However, this Curacao licensed brand first launched in 2015 – it’s just that it has a very old-school theme. Whether that’s something you like or not is a matter of personal taste, but we must admit that there’s lots to like underneath the surface. First and foremost is the sheer amount of LuckyStar games from some of the best providers on the planet. Then there’s the acceptance of both Fiat currencies and cryptocurrencies such as Bitcoin. Finally, the welcome bonus package looks very tasty indeed. So, let’s dive right in…

Pros & Cons
Live chat available 24/7
Available on desktop & mobile
Impressive live casino section
Great selection of games
Cryptocurrencies accepted
Geographical restrictions
Phone support not available

Bonuses

There are many LuckyStar Casino bonuses, free spins, and other promotions available based on players' country of residence. New players at LuckyStar Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

LuckyStar Casino Bonuses Promotion

Game Selection

There are just shy of 50 games providers working with this casino, which means plenty of different titles are available in multiple different categories. The most notable studios here have to be NetEnt, Play’n GO, Quickspin, Microgaming, Yggdrasil, Thunderkick, and Evolution Gaming, to name but a few of them that caught our eye. This helps to create an enormous amount of variety across the major game categories of Casino, Live Casino, and Virtual Sports. So, let’s have a closer look at the subcategories to find out what you could be playing soon…

Slots and Table Games

The largest of all the sections is dedicated to modern video slots and classic fruit machines. These are divided between the following tabs: All, New, Video Slots, and Jackpot (more on the latter below), with the other categories being Table Games, Scratch Cards, Virtual Games, Video Poker, and Video Bingo. You can search directly for any of the games via the bar at the top or else choose to only see titles from certain providers, but there is no other way to filter them – this is a huge disappointment considering the hundreds of games that are featured. We sorely need some kind of system to choose them by bet level, theme, and bonus features.

One excellent function here, however, is the ‘i’ icon that appears whenever you hover over a game tile – clicking this brings up all of the main bullet-point facts about the title, which makes it easier to see what you’re getting at a glance. And as for the kind of games you’ll find, let’s look at the top seven featured in the Video Slots subcategory. At the time of writing, these were Artemis Vs Medusa, Book of Spells, Gold Volcano, Golden Glyph, Legacy of Dead, Nero’s Fortune, and Win a Beest. So, as you can see, there’s plenty of variety to be had here.

Table games are also in plentiful supply, with the main variants on the classics of roulette, blackjack, and baccarat complemented nicely with a smattering of top-class Casino Hold’em, Dragon Tiger, Keno, Craps, and video poker to keep you going for hours on end. There’s also plenty of bingo games to play. All in all, then, we have to commend the video slots and table games section at this online casino. More filtering options would be the icing on the cake.

LuckyStar Casino Jackpot Slots

There’s a dedicated tab for jackpot titles. These include not only local, network, and progressive jackpot slots, but a fair amount of table games, bingo, and poker titles, too. On the slots front, there’s everything from the massive multi-million prize pools offered by Microgaming’s Mega Moolah, King Cashalot, and Major Millions, to smaller but no less enjoyable jackpot games from other providers like Holmes and the Stolen Stones, Divine Fortune, and Trolpot 5000. Plus, the current jackpots are shown as an overlay on the game tile, making it a breeze to pick one that you think might blow its lid in the near future – as well as that useful ‘i’ icon mentioned above. This all helps to make the experience of finding a brilliant jackpot slot that much easier. Nice!

Live Casino Games

There are no less than six different providers lined up to provide HD-quality live dealer games from their studios around the world. This gives players plenty of variety and the chance to switch from one to the other if they’re not finding the right level of interaction from one of the croupiers or aren’t finding the types of table games that interest them the most. The six studios involved here happen to be the pick of the bunch, too, in terms of overall quality. They are as follows: Evolution Gaming, NetEnt Live, Ezugi, Asia Gaming, BetGames.TV, and Vivo. If you’ve played this Las Vegas-style game before, you’ll know that all of these providers are considered among the best in the business.

As for what kinds of live casino games you can play at LuckyStar, there are multiple versions of roulette, blackjack, and baccarat, of course, along with a fair few variants based on sic bo, dragon tiger, craps, poker, and lotto. Additionally, having the mighty Evolution Gaming on board means that you can play TV game show titles, such as Deal or No Deal, Monopoly Live, Football Studio Pro, Side Bet City, and Dream Catcher, to name but a few. Overall, then, we have to give this online casino site top marks for really going the extra mile in this section.

LuckyStar Casino Game Selection

Game selection at LuckyStar Casino

Usability

We already mentioned just how old this site looks, which doesn’t instill us with confidence if we’re being completely honest. Plus, there are some very annoying things baked into the site, such as annoying pop-up messages from the live chat window if you dilly-dally on a page for too long. However, having said all of that, the functionality, navigation, and useability of the site, in general, are very good. For example, running along the top, you have your usual log in/out, deposit, and register options, along with links to major pages, such as Casino, Live Casino, Virtual Sports, Promotions, Blog & News, and VIP. One major downside is that there doesn’t appear to be any way to change the site language from English, so you’re kind of stuck there.

Links to the main pages are duplicated in the footer area of the site. You’ll also find text links for all of the other pages needed from time to time separated into various sections such as Support, Info Center, and Payments. From there, you can access pages such as About Us, FAQ, How to Play, Privacy Policy, Responsible Gaming, Terms & Conditions, and various social media links. Then, for getting in touch with customer support, you can email the address given in the footer or open the live chat window via the white-on-red speech bubble icon that hovers in the left-hand corner of the site at all times – though, we prefer when we engage this, not being spammed by agents when we’re busy choosing a game to play!

Mobile Casino

Playing at the LuckyStar mobile casino doesn’t involve downloading an iOS or Android app to your phone or tablet. Instead, you just go to the site’s URL via your mobile browser and you’re good to start playing. We tried this on an iPhone SE and a Samsung tablet and both worked perfectly well, with all the same functionality there to use (just some of the links are rearranged or tucked away inside hamburger menus). Some of the older games that were built on Flash technology may not work, but as the overwhelming majority of them utilize HTML5, you will find plenty of options on mobile. And when it comes to logging in, depositing, and withdrawing, you won’t have any problem using your smartphone or tablet computer.

LuckyStar Casino Mobile Usability

Screenshots
LuckyStar Casino screenshot
LuckyStar Casino screenshot
LuckyStar Casino screenshot
LuckyStar Casino screenshot
LuckyStar Casino screenshot

LuckyStar Casino Help & Support

The previously mentioned Info Center section is well worth a visit for players who are fairly new to online casinos. There’s also a How to Play section that is well worth a look when first starting out. Following on from that, for both newbies and seasoned professionals alike, the FAQ page is full of useful information if you’re stuck or you have some general questions about how the site works. The answers are written in plain English, which is certainly something we can’t say is true across the board at rival sites, so this was refreshing to see. 

These are the main categories in the LuckyStar Casino FAQ:

  • Account
  • Games
  • Payments
  • Trading

If you don’t find what you’re looking for in the FAQs, then you have round-the-clock support available via the Live Chat window we mentioned above. Unfortunately, the support is only available in English, which may not suit some players who find it difficult to communicate fully in the language. However, there is an email address if you’d rather take some time to compose a message, and you’ll often hear back within an hour or two. Hit them up on [email protected]. One downside to the support options is that isn’t any way to phone the agents directly.

Payment Methods

Several different currencies are accepted for deposits and withdrawals here. These include Fiat currencies such as euros (EUR), Australian dollars (AUD), Canadian dollars (CAD), and US dollars (USD). Additionally, you can use cryptocurrencies, including some of the most popular ones like Bitcoin, Ethereum, Litecoin, and Ripple. In terms of what payment methods are accepted here, there’s quite a list: Visa, Mastercard, Skrill, Neteller, Trustly, Paysafecard, EPS, Dash, Sofort, GiroPay, AstroPay, Poli, ecoPayz, Neosurf, Flexepin, InstaDebit, iDebit, Interac, and Bank Wire Transfer. Pending time for withdrawals is around 24-48 hours, meaning you can usually get your money within two days, or up to seven working days for bank wire transfers.

Verifying Your LuckyStar Casino Account

When you first register a new account, you’ll be sent an email with a verification link inside. Simply click on that to get going. Then, around the time of your first withdrawal, you’ll be required to complete some standard security checks. There’s nothing to worry about and full instructions for uploading certain documents will be sent by the customer support team. Usually, this involves sending in a government-approved form of identification, such as a passport, driver’s license, or national ID card, as well as something that shows your full name and home address, such as a bank statement or a recent utility bill, for example. It’s all pretty painless.

LuckyStar Casino Payment Withdrawal Deposit

Security

In order to offer payments in both Fiat currencies and cryptos, this online casino has opted for a Curacao license issued by Antillephone N.V. That means you’ll be in safe hands when it comes to the security aspects at this site. Additionally, you’ll benefit from having 128-bit SSL encryption across every page – meaning your banking and personal details will be kept from prying eyes on the internet. Therefore, we felt perfectly happy with the security features.

Conclusion

Despite the rather dated look of this site, we felt that the functionality, features, and sheer range of games offered here more than made up for it. Plus, a new lick of paint would really see this site excel and be amongst the best online casinos out there. Being able to play in a range of currencies is a massive boon, although the poor language support doesn’t make it quite the international site it should be – plus many countries are restricted from any access at all. So, while we really loved playing at LuckyStar Casino, we hope there are some improvements soon.

LuckyStar Casino Online Review

What to expect
Nice game selection
Great live casino
Bitcoin accepted
24-hour support
Works on mobile
Nerijus Grenda
Nerijus GrendaUpdated: 18 Mar 2022
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
Casino details
English
Andorra · Antigua and Barbuda · Argentina · Armenia+153
Game categories
Virtual Sports
Table Games
Jackpots
Slots
Live Casino
Scratch
Blackjack
Roulette
Baccarat
Casino Poker
Card Games

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Casino - FAQs

Q: 

Can I play jackpot games at LuckyStar Casino?

A: Yes, there are several progressive jackpot games to choose from at LuckyStar Casino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at LuckyStar Casino.
Q: 

What are the wagering requirements at LuckyStar Casino?

A: Before you’re able to cash out the winnings from your LuckyStar Casino bonus you’ll need to complete a wagering requirement of 30x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does LuckyStar Casino support cryptocurrencies?

A: Yes, at LuckyStar Casino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.
Q: 

Does LuckyStar Casino have an FAQ?

A: Yes, LuckyStar Casino has an FAQ page, and there you’ll find answers to all the questions players frequently have at LuckyStar Casino. If you can’t find answers to your questions on that page, simply contact their support department.
Q: 

How long do withdrawals take at LuckyStar Casino?

A: According to the terms and conditions, LuckyStar Casino will process any pending withdrawal within 2 days, but it usually goes much quicker than that. Unless you need to verify some of your account details you can expect your withdrawal to be completed within 24 hours. When you’ll receive the transfer then depends on the payment method you used for cashing out.
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