Overview
If you are one of those punters who looks for a high-end gaming experience, then Luxury Casino online definitely sounds tempting. This operator promises more than 550 attractive games that will keep you company for hours, as well as a lucrative bonus for all new customers. But is this site everything it claims to be or should you take your money elsewhere? Read our Luxury Casino review to find out!
Bonuses
There are many Luxury Casino bonuses, bonus spins, and other promotions available based on players' country of residence. New players at Luxury Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Slots, Jackpots & Live Casino
The first thing you’ll notice is that to take a look at the Luxury Casino games, you have to sign up first which is not fair. We truly believe players have every right to know the games they’ll be able to play once they register. This operator does provide some information about the gaming entertainment it offers, but unfortunately, we have to say that is simply not enough. Among the 550 games available, you will find slots, table games, live tables, video poker, and some progressive jackpots. Basically, you’ll get access to all gaming staples, but don’t expect anything out of the ordinary.
Slots and Table Games
Slots seem to be incredibly popular among players on this site, as titles with spinning reels and glitzy visual effects make up the majority of games available. Thanks to providers like Microgaming and Evoplay, there is enough variety for every player to find at least a dozen titles to enjoy. You can dive into the world of vampires and other spooky creatures thanks to cult classic Immortal Romance, or feel the adrenaline rush by playing sports-themed games like 11 Champions, or simply relax and play Alaskan Fishing. Our favorite, however, was the relaxing and chill Aquatic Treasures which take place under the ocean, and are filled with beautiful images of sea life.
Table games comprise around 30 titles, which is more than enough for the majority of players. There are roulette, blackjack, and baccarat, as well as special sections dedicated to video poker and games that can’t be classified in any of the traditional categories. You can choose to play must-haves like American Roulette and Classic Blackjack, but if you want to experience something different, you can try something from the Variety category. We loved playing traditional Japanese Pachinko, but there are also many scratch cards available. Perfect for when you need a breather from your usual gaming!
Jackpots at Luxury Casino
This operator surely gets how attractive progressive jackpots can be, as it created an amazing section just for them! Here, you will find all your beloved Microgaming jackpots, albeit not as many titles as one would hope to see. For instance, there are only two Mega Moolah variants – Atlantean Treasures and the original, alongside Treasure Nile and Cash Splash. And while we appreciate these games, and understand their allure, more new and innovative releases definitely wouldn’t hurt this operator. On the contrary, they would make it even more attractive.
A special treat in this category are three exclusive progressive jackpots that can’t be played anywhere else. One is Treasure Quest, a slot adventure with maps and hidden artifacts that features both an hourly jackpot and a Must Go jackpot. The second is Casino Rewards 20 Years Celebration, inspired by lavish parties, historical mansions, and high society. There are two jackpots you can trigger, as well as a bunch of features that help you do so. Finally, there is the Mega Vault Millionaire, a progressive jackpot slot inspired by riches and treasures hidden in top-secret vaults. Do you have what it takes to crack it and take the spoil?
Live Casino Games
Live dealers are powered by Evolution, but don’t be all down and blue if you see only a few pictures in the library. Each of them is not a single game, but a lobby that will take you to the thrilling and exciting world of live gaming. After you click the picture, you’ll get access to all Evolution live tables. There are baccarat, roulette, casino poker, and blackjack, as well as some other games waiting for you, so there is nothing to cry about! Also, we really love that this operator has tables with different minimum bets, as that way you can choose the one that fits your budget.
And while Evolution gaming classics such as blackjack and roulette are definitely worth your time and money, don’t skip some of the more unusual tables. For instance, their sic bo and dragon tiger games are incredibly fun and can be insanely lucrative if you play them right. Also, don’t skip the category called Game Shows, with attractive games like Side Bet City, Football Studio, Dream Catcher, and Crazy Time. The main highlight is, however, Monopoly Live, which combines innovative gaming with video games, board games, and characters and features we all know and love.
Usability
There are two types of desktop platforms available: the Luxury Casino instant play web-based site and the downloadable software. We tested the web platform, hoping it would be easier to use, but boy, were we wrong! In order to see any games, you have to register first. The registration process is quite simple, and the company will provide you with a dedicated username (a complicated mix of letters and numbers we recommend you write down). Then, you will have to provide your name, surname, and email once again, just to get access to the gaming interface. If you aren’t active for some time, the system will log you out automatically, and in that case, you have to log in with the above-mentioned Luxury Casino login details. Truth be told, there are more elegant solutions than this one!
The gaming interface is pretty solid, with all categories neatly displayed. Every game is accompanied by a colorful image that tells you what it's all about. Despite the fact that all games load fairly quickly, the platform logged us out on several occasions and even bothered us with pop-ups to claim the bonus ASAP.
Mobile Casino
Luxury Casino mobile casino is a mobile-optimized website that is pretty similar to the desktop platform. The main difference is the additional gaming menu bar, where you will find personalized suggestions. So, the more you play, the better their algorithms can suggest some cool slots and other releases. In addition to that, the entire mobile interface looks sleek and elegant, as it isn’t overcrowded with too many tabs and features. Players don't need a separate Luxury Casino mobile login to access their accounts. Just visit the website, enter your details, and start playing.
Considering there are no downloads involved, you can access it straight from your favorite mobile browser, regardless of the device you are using. Mobiles, tablets, Androids, Apple – they all work equally well. We tested it on an iPad and an Android phone, and in both cases, it worked without any trouble. It even kept us logged in longer than the desktop platform! As the operator focused on the instant play version, there's no separate Luxury Casino app for iOS or Android devices.
Luxury Casino Help & Support
Customer support is available 24/7 via email and live chat. Agents respond swiftly, but fail to deliver precise answers. For instance, we asked the representative how much money we have to wager for our bonus, and he simply copy-pasted a whole part of T&C about withdrawals, despite the fact we didn’t mention payouts.
These are the main categories in the Luxury Casino FAQ:
- Getting started
- Login and registration
- Banking
- Casino games
- Other questions
Payment Methods
The number of available payment methods will depend on your location, but we noticed there is a wide selection of many popular methods, including credit cards, bank wire, and e-payments. This operator doesn’t support cryptocurrencies, so you’d better look for them elsewhere. The minimum deposit at Luxury Casino is €10, which is very budget-friendly, unlike the minimum withdrawal which is €50.
The company mentions that there are daily, weekly, and monthly withdrawal limits but doesn’t say the exact amount. What is important to know is that all bank wire withdrawals are charged with a fee that can range from €35 to €70, depending on the payout amount. And while these fees aren’t the lowest, they aren’t that uncommon either. Luckily, you can use alternative methods to handle your payments. All withdrawal requests will have a pending status for 48 hours. After that, they will be processed and you may have to wait for up to a few days to get your hands on the money.
Verifying Your Luxury Casino Account
At some point, you will be subjected to the verification procedure. This entire process is much less intimidating than it sounds. All you have to do is simply deliver the required documents, and the company will do the necessary checks to make sure the money is going into the right hands, and that you aren’t using someone else’s identity to gamble.
You will have to provide proof of ownership over the payment method used (for instance a screenshot of your e-wallet account, or a copy of your credit card as instructed on the website), proof of identity (ID, passport, drivers license), and a proof of address (recent bank statement, utility bill, etc.). The company won’t process any payout requests until the verification is completed.
Security
Luxury Casino is owned and operated by Fresh Horizons LTD, a company regulated by the Kahnawake Gaming Commission. For users in the UK and certain European countries, the website is operated by Apollo Entertaniment Limited, a company licensed by the UKGC and the MGA. It is also a proud holder of the eCOGRA certificate that proves all games are fair, the operator acts responsibly and fairly, players are protected, and monetary deposits are safe. All the positive Luxury Casino reviews from players confirm this.
An additional level of protection is provided thanks to the SSL encryption which prevents all malevolent third parties from entering the platform and stealing your data. In a world where online safety and privacy are real concerns, safety measures like this one are encouraging and help you sleep at night. We haven’t found any indications that Luxury Casino might offer rigged games or unfair treatment.
Conclusion
Is Luxury Casino a brand worth your time, money, and attention? Well, it does offer some popular titles and games the majority of online players will enjoy, but there is nothing revolutionary or unique about them. Still, the variety of payment methods and the relatively low minimum deposit make it worth the shot.
On the other hand, the complicated desktop platform will make inexperienced users, or those who want a simple gaming interface, turn and never look back. There is no reason to make things complicated, especially considering that today, more than ever, time is money. Also, the minimum payout of €50 is not exactly encouraging. And while we’re at it, their customer support could use a more motivated team that actually reads your question thoroughly.
However frustrating these things might be, Luxury Casino is still a safe, regulated, and fair casino and has the certificates and licenses to prove it. Whether it’s right for you or not is something only you will know. Before you make the final call, we will remind you that safety should be imperative, and this brand excels at those points so it shouldn’t be disregarded easily.