Old Havana Casino is an online gambling platform established in 2012. There’s not much to report, but it’s notable to mention the operator has a license from the Panama Gambling Control Board. Other than that, the platform has a limited game selection but manages to encompass all popular categories including live dealer gambling, slots, and table titles. The bonuses and promotions such as the welcome deal ensure your bankroll is solid enough to keep you in the game. Having said that, there’s more to look into as far as this operator goes. In this Old Havana Casino review, GoodLuckMate dives into mobile gaming, security, and payment methods.
There are many Old Havana bonuses, free spins, and other promotions available based on players' country of residence. New players at Old Havana casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Punters are always hunting for the next challenge. This can only be achieved by trying games from a wide variety of game providers. Unfortunately, that is not the case with this operator. Punters have just under 500 Old Havana Casino games to look forward to. The reason behind the low number of releases is that the gambling site sources its titles from RealTime Gaming only.
Now, this may be a downside but at least the lobby includes popular categories. These include slots, table picks, and live dealer releases. Furthermore, having RTG as the sole provider gives members a chance to explore a different taste.
Slots and Table Games
Yes, slots are the majority in the lobby but the numbers are low (around 300) compared to other gaming sites. In fact, RealTime Gaming is the only software provider represented here. This could be the reason why the lobby features a low number of titles. With that said, slot fans can expect to find different categories under the slots option. These include 6-reel, 5-reel, 3-reel, and 4-reel titles. You can also use the search box to find specific titles but that’s as far as filters go.
If you prefer to engage your brain to bag win courtesy of skills and strategies, the table games section should suit you. The numbers are also low here but again the operator manages to include popular categories. Expect to come across variants of baccarat, blackjack, roulette, and craps. Video poker picks are available as well, with single and multi-hands. Some of the titles include Jacks or Better, Deuces Wild, and Joker Poker.
Specialty games are on hand as well. Keno and bingo lead the way followed by several scratch cards. A handful of the board and shooting games can be found in the game menu too.
Jackpots at Old Havana Casino
Remember, this operator sources its titles from RealTime Gaming. Therefore, the number of releases in the lobby is quite limited. That’s the case even in the jackpots section. Fans of progressive jackpot slots have a few picks to choose from. Furthermore, don’t expect to come across popular titles such as Major Millions or Mega Moolah.
On the bright side, this is a chance to explore what other progressives have to offer. In that case, consider trying Aztec’s Millions that offers quite a handsome payout. Other releases to look forward to include Spirit of the Inca, Megasaur, and Cleopatra’s Gold.
Live Casino Games
There’s a live dealer section but we were disappointed by the low number of titles. Blackjack, roulette, baccarat, and super6 are the only categories here. Fans of game shows will have to find alternative platforms to enjoy their favorite picks. Perhaps the reason for this is that the operator sources its games from RTG only.
Having said that, there’s no need to worry about the gameplay quality. You can follow the live action from your device courtesy of live HD streaming. Each table comes with a specific professional dealer to guide players. We, however, noticed that the bet ranges for most tables start at €5 to €1,000. The minimum bet could go lower to €0.05 as is the case with many other operators.
The user experience here is solid apart from one minor issue. That’s responsiveness when readjusting the browser size when accessing the site on a desktop. You have to scroll sideways to complete sentences, which is quite a nuisance.
In other aspects such as finding information, it’s quite simple to access crucial functions. For instance, there’s a menu at the top of the website where players can access promotions, games, blog, banking, and support. The middle of the homepage consists of categories of different gambling forms available. Further down the page and users can access additional information in various categories. These include Terms & Conditions, Privacy Statement, Affiliate Program, and Sitemap among others.
Moving to the casino lobby and users are treated to different main game categories. Table Games, Slots, Video Poker, and Progressives, and More Games where the live dealer titles reside. Each category hosts mini-sections that allow punters to narrow down to a specific niche.
This operator doesn’t come with a downloadable mobile app. However, desktop users can download an app but only Windows users get this privilege. This doesn’t mean punters on the move cannot access their favorite games wherever they go. The instant play technology used for the Old Havana Casino mobile casino website allows customers to play on their mobile devices.
Furthermore, instant play allows users of different operating systems to access the lobby. Remember, all you need is an updated web browser and an internet connection. The site is responsive and optimized for mobile gameplay. Therefore, you can look forward to smooth action. The game portfolio is rather limited on mobile, considering the platform sources its games from RTG only. Even so, expect to come across slots, live dealer titles, and table releases.
Old Havana Casino Help & Support
Finding help is a straightforward process on this gaming site. Should you need clarification on a matter or have queries you need settled, there are two channels to consider. Perhaps the most popular and preferred method on any platform is the live chat service. This operator has a 24/7 live chat service for fast and professional support.
The other option is writing to the support team using the provided email address. However, responses may take quite long, although the team promises to reply to emails within 24 hours latest. DIYers will be unhappy with the absence of a dedicated FAQ section.
It’s disappointing when you load the operator’s banking page because of the limited payment methods available. To deposit funds, for instance, customers have credit/debit cards from VISA and MasterCard, and Bitcoin as the listed options. US players can also use prepaid & gift cards. eWallets such as Skrill and Neteller are notably absent from the list. The minimum deposit amount per transaction is set at €25, which is a little bit on the higher side. The maximum deposit amount is €5,000 for Bitcoin users while the other options have a limit of €500.
In terms of withdrawals, punters have four methods at their disposal. Of these options bank transfer is only available to US members. As for the cash-out limit, this amount stands at €150, which is much higher than with most operators and not suitable for low-budget players. It’s even worse when using checks via regular mail or courier, which sets this amount at €400. The maximum amount you can withdraw depends on your status. Regular players can withdraw a maximum of €2,000 per week. Diamond members have the highest withdrawal limit at €5,000 per week.
The iGaming site guarantees its customers top-notch security through the use of SSL encryption protocols. This ensures unauthorized third parties don’t access customers’ financial and personal data. In terms of licensing, the casino boasts a license from Panama Gambling Control Board. Having said that, users can count on the Central Disputes System (CDS) to resolve any disputes. The CDS is a dispute resolution system run by RealTime Gaming and it’s exclusive to iGaming sites using RTG software.
In terms of fair play, you can rest easy knowing the results are fair and random. That’s because the operator sources its titles from Realtime Gaming, a renowned game provider.
This operator doesn’t come close to being a top contender for favorite casino among punters. The low number of titles occasioned by sourcing games from a single developer is one of the reasons. Even so, it manages to touch on popular categories including slots, live dealer titles, and table picks. The bonuses and promotions also tick a positive box with the numerous ongoing offers.
Mobile gaming is another positive from the site. When it comes to banking the options are few. To make matters worse, players must have at least €150 to withdraw from the site. This is a high minimum withdrawal amount bound to discriminate against low-budget punters. Customer support is solid but the inclusion of a dedicated FAQ page could make it better.