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Pelaa

Pelaa

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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Famed for its ease in gaming and instant withdrawals, Pelaa Casino stands as one of the most preferred casinos. A host of payment methods are available enabling fast payouts and different gaming providers have all come together to provide over 1,300 games grouped into two main sections; Casino and Live Casino. New player bonuses are also available with deposit bonuses of up to €1,000 awarded on the first (4) deposits + 150 bonus spins awarded after the first deposit eligible on the slot Gonzo’s Quest. Find out more about Pelaa Casino in our extensive review!

Pros & Cons
Available on desktop & mobile
Easy to use interface
Great selection of games
Various payment options
Different languages available
Limited customer support hours
No mobile application

Bonuses

There are many Pelaa Casino bonuses, bonus spins, and other promotions available based on players' country of residence. New players at Pelaa Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

Game Selection

Pelaa is suited for all types of players. Whether you are a slot, roulette, or blackjack fan, a casino section will be available complemented further by the jackpot games offered. A live casino section is also in place providing players with an experience that is close to that of a land-based casino. Various major titles are also in place that a player can enjoy. The whole gaming section has seen over 1,300 games available to every player. 

Slots & Table Games

This lands in the casino section but the lion’s share goes down to the slot category. A variety of game providers have made these categories a success. Some of the providers available include; Microgaming, Quickspin, NetEnt, Play’n GO, and Push Gaming. The providers have all taken part in providing games offered in the best of quality, different themes, styles, and sounds. 

With the slots, players can enjoy different classics and video slots offering favorable variances and RTPs. Various bonus features are also available making the whole section great. The major highlight is that one can play in two forms; real play for money and fun play for gaining more insight. Here are some of the slot games available; Starburst, Immortal Romance, and Gonzo’s Quest.

For table games, the providers have once again made it a success with various roulette and blackjack variants provided to the players. Here are some of the games you can expect;

  • Roulette – European, French, American, Advanced, Premier, and Golden Chip
  • Blackjack – Classic, MH, Vegas Strip, and Atlantic City
  • Baccarat
  • Casino Hold’em
     

Live Casino Games

Another major score Pelaa Casino boasts is the live casino provided. From the main lobby, a player can select the option ‘Live Casino’ to have all the titles provided. This section stands out for various reasons. The first and the main reason is the fact that one can enjoy the graphics in HD format and can get a close feeling to that of a real casino. The live games will be streamed and aspects such as chatting with the dealers will be made available. At Pelaa, different providers have powered this section but Evolution Gaming has come out as the main provider.

Evolution Gaming is not a new name in the market and has ensured that it brings the realness at your convenience. With the roulette, for example, the provider has ensured players have a real wheel, dealer, and real-time play which is impressive. There is also the input of other providers such as Microgaming and from us, the live casino section at Pelaa gets a thumbs up. Some of the games to play include;

  • Roulette Live – Immersive, Classic, European, and American
  • Blackjack Live
  • Monopoly Live
  • Super Sic Bo
  • Dragon Tiger Live

Jackpots at Pelaa

For huge payouts, this is the section that a player needs to access. The jackpot games provided at Pelaa can be accessed on the option ‘Slots & Jackpots’. Not many of them are provided but the ones available have had a promise of huge payouts if you are lucky enough. There is a blend of progressive jackpots with the payouts increasing after any play is made on the slot and the normal jackpots with a standard payout. This section has been made a success by various providers including NetEnt. 

Among the available jackpots at Pelaa include the following;

  • Divine Fortune
  • Reel King
  • Dragon’s Luck
  • Totem Lightning Power Reels
  • The Last Kingdom

Pelaa Casino Games

Game selection at Pelaa

Usability

Pelaa Casino takes accolades on this aspect. The operator has a very easy layout and this goes on to confirm the hassle-free and easy gaming experience it provides. On the first login, you are welcomed to a page with sizeable font, clear colors, and impressive graphics. Navigation has been made better with the ‘Search’ option where one can go-ahead to search for a specific game title to save time. The ‘Menu’ option provided links a player to the different main options including; Welcome Offer, Promotions, Payment Methods, and so on. 

The main page has had all the games listed with the category options easy to find. Whether you opt for hot games, slots & jackpots, live casino, or casino games, all the options will be readily available. Another major highlight is that a player can filter the games by the game provider. This simply means, on the option ‘Game Providers’ you can choose one provider to access all its provided games. A help section is also accessible by clicking the question mark icon. While there, you can get assistance on the various popular and frequent questions.

Mobile Casino

A mobile platform is fast becoming a necessity on any online casino and it’s no different from Pelaa. A player can readily access the operator on mobile thanks to the games being offered in flash-mode form. This means that they can be accessed on browsers including phone browsers such as Chrome, Safari, and Opera Mini. This also goes on to explain that most of the games offered by the operator are non-downloadable. 

Android and iOS users can all access the mobile casino platform which is a major score. However, the major downside with Pelaa is that no mobile application has been provided yet. However, the mobile site version has been friendly and closely resembles the desktop version. The text size is pleasing with top-notch graphics and colors. The options are easy to find with the ‘search’ option also available for better navigation.

Pelaa Casino Mobile Usability

Screenshots
Pelaa screenshot
Pelaa screenshot
Pelaa screenshot
Pelaa screenshot
Pelaa screenshot

Pelaa Help & Support

You can access Pelaa in different languages including; English, Finnish, Norwegian, German, and more. For customer service, players can enjoy various modes provided to reach the team. The downside part is that customer service is not available 24/7. The available methods are; Phone Support, Email Support, Live Chat and FAQ Page.

These are the main categories in the Pelaa FAQ;

  • Popular Questions
  • Responsible Gambling
  • Registration
  • Live Casino
  • My Account
  • Security
  • Deposit
  • Financial
  • Withdrawal
  • Bonuses & Promotions
  • Casino
  • Technical

This simply means that one can access the question of interest fast enough without having to go through the many that are handled. A ‘search’ option has also been provided at the top where one can search a specific keyword to get different questions and answers. This is something that we are impressed with at Pelaa casino.

Pelaa Casino Help and Support

Payment Methods

Quick facts to note with Pelaa is that a variety of methods are offered to the players to facilitate any payment transaction. This is one of the major reasons Pelaa is preferred by a majority of the players. Secondly, deposits will not attract any fees which is laudable. Thirdly, at Pelaa, players will enjoy instant withdrawals thanks to the withdrawal methods available. Pelaa used to have cashout processing fees, but it recently removed those for players residing in the casino's main markets.

For easy transactions, a standard rule applies. Ensure that you have your account verified to have a hassle-free transaction. This section has seen a blend of different methods provided including; 

  • Visa/MasterCard/Maestro
  • Neteller
  • Skrill
  • PayPal
  • Instadebit
  • iDebit
  • Trustly
  • EasyEFT
  • ecoPayz
  • Euteller
  • Boku
  • PaySafeCard
  • Interac Online
  • Jeton

The operator is also diverse in this section allowing transactions in over 10 different currencies such as; USD, AUD, EUR, CAD, GBP, SEK, CZK, and more.

Verifying Your Pelaa Account

Verification of your account is an important step when gambling. This tends to keep your account secure but other reasons are still attached to verification. They are to ensure that you meet the legal age requirements set out by your jurisdiction, to confirm the personal identity of the player, the source of funds is legit and that problem gamblers get protection from opening other accounts.

At Pelaa, verifying an account is easy. Different documents will be needed to make this a success. They include copy of ID, copy of proof of address and copy of payment methods used for transactions.

After submitting the documents, Pelaa will review them and get back to you within 48-72 hours. If not verified, you will be asked to resend clearer ones or other documents for verification.

Pelaa Casino Deposits and Withdrawals

Security

Pelaa Casino is licensed to operate in several jurisdictions. Unlike some casinos, Pelaa does not depend on only one license. The operator has been registered, licensed, and regulated by the Malta Gaming Authority and the UK Gambling Commission for the UK residents. It is always important for players to wager on a licensed casino. Having a play at any licensed casino ensures that safety of details is guaranteed. Secondly, a licensed casino ensures that a player gets fair and random results. Finally, wagering on a licensed casino brings the accountability aspect.

On the security aspect, a player can also feel comfortable at Pelaa thanks to the top security measures provided. The first measure is the utilization of SSL Technology (Socket Secure Layer) that helps in encryption. This means that every information passed will be encrypted limiting any unauthorized access or tapping. The payment methods are also PCI compliant ensuring high-level security is offered. Additionally, having payment methods such as WebMoney, PayPal, and Neteller dictates strict security measures and verification checks taken by the operator and payment providers.

Conclusion

From the in-depth review carried out, Pelaa casino gets our thumbs up. The operator is fairly new in the market but has stood on the shoulders of other heavyweights in the gaming industry. Many aspects have been handled correctly which is a key highlight. The gaming selection is wide with different categories provided. This includes slots, table games, roulette, blackjack, and jackpots. Live dealer games are also available which is another major score. For usability, an easy-to-use website has been provided and aspects such as multiple languages and multiple currencies are always a big plus. A mobile platform is also available improving convenience and flexibility, the banking section has seen top and popular methods provided, and customer support has several methods available to reach the team.

However, some crucial improvements would still be needed at Pelaa. As it stands, only two major sections are provided. An addition of a sportsbook would go well with a majority of the players. Additionally, the launching of a mobile application would be crucial to help access the operator easier on mobile. Customer support timelines have also not gone well with many and adjusting it to 24/7 would be better. Finally, more promotions for existing players would also be welcome. However, Pelaa is highly recommended.

Pelaa Casino Conclusion

What to expect
Over 1,300 top games provided
Casino or live casino games
Instantaneous withdrawals
A bunch of payment methods
An available mobile platform
Casino details
English · Swedish · German · Finnish +1
Afghanistan · Albania · Algeria · Andorra+167
Game categories
Jackpots
Table Games
Slots
Live Casino
Roulette
Blackjack
Baccarat
Card Games
Dice
Instant win
Craps
Game Show
Lottery
Casino Poker
Scratch

2 player reviews

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Casino - FAQs

Q: 

Does Pelaa offer 24/7 support?

A: No, the customer support department at Pelaa does not offer around the clock support. However, you’re always able to send in your inquiry or request by Phone Support, Email Support, Live Chat and FAQ Page.
Q: 

Is it safe to play at Pelaa?

A: Yes, since Pelaa has two valid gambling licenses and a fully encrypted website, you’ll be perfectly safe playing there.
Q: 

Does Pelaa support cryptocurrencies?

A: No, it’s not possible to make deposits or withdrawals using cryptocurrencies at Pelaa. You’ll only be able to use fiat currencies, and you can find a complete list of all available payment methods on the cashier’s page of the casino.
Q: 

Can I play live casino games at Pelaa?

A: Yes, there is a live casino at Pelaa. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Pelaa include the likes of NetEnt and Evolution Gaming.
Q: 

Is there a fee for withdrawing at Pelaa?

A: No, Pelaa has removed all withdrawal processing fees affecting players from its main target markets.
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