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Players Palace Casino

Players Palace Casino

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Our rating
Game Selection
Customer Support
Payment Methods
Security & Licensing

Players Palace Casino is an online casino that was first launched in 2006. The site has been around since the earlier days of online gambling and is owned by Fresh Horizons. Customers who have played at some of their other websites like Grand Hotel Casino will know exactly what to expect when they visit this site. The casino has a slightly dated feel, which can make finding some of the information you are after quite difficult, but it also adds an air of sophistication to proceedings that are otherwise absent in a lot of more modern online casinos. Players Palace Casino clearly prides itself on offering customers a sophisticated gaming experience but is that all just a façade? Let’s take a more detailed look at the casino and find out. 

Pros & Cons
Customer support available
Limited promotional offers
Available on desktop & mobile
High minimum withdrawal
Easy to use interface
Various payment options
Generous welcome bonus


Player Palace Casino Bonus for New Customers 

It doesn’t matter if you are a complete beginner, or have already played thousands of hands, we bet you love getting a nice bonus. And the sooner you get it, the better! Well, the Players Palace Casino bonus for new customers is always interesting for all sorts of gamers. Regardless of what offer is active at the time of your first-time arrival, we're sure it's going to be juicy.

The Players Palace Casino welcome offer is typically a lucrative multi-tiered offer spread over the first few deposits. Thanks to this approach, you’ll probably be able to enjoy the bonus even longer, and definitely get great value for your money. Generally, claiming welcome offers here doesn't require the use of any complicated Players Palace Casino bonus codes. The system seems to have the capability to activate the offers without any special instructions. 

You can redeem these welcome bonuses regardless of what platform you use - desktop or mobile, download or instant, and it will always be ready to play, across all devices you use to access the casino.

Bonus Terms

Getting a good deal is great, but what about the fine print? Players Palace Casino bonuses all have terms attached, don’t they? Yes, they do, and you can easily find them by clicking one of many links leading to them, all available on the site. We read them and will introduce you to the most important requirements. Though, keep in mind that individual offers may have some special rules. So, always make sure to read the specific rules before claiming anything.

After you register, you usually have a few days to make the first top-up and claim the welcome offer. The playthrough requirement for the deposit bonuses vary. On some occasions, it’s tough and way above the industry average. Luckily, other parts of the deals seem to have more reasonable conditions.

If you feel ready to accept the challenge, make sure to play slots, as they will add the most to the wager, compared to video poker, sic bo, and casino war. Most table games will contribute only a few percent, so it is best to skip them completely. The full list of excluded titles is available in the terms and conditions. Plus, welcome offers often tend to be for specific games only. So, keep your eyes open!

Ongoing Promotions

Unfortunately, there didn’t seem to be that many Players Palace Casino promotions. Sometimes, loyal customers may get pampered with deposit match bonuses or even aPlayers Palace Casino promo code for free spins!

All these ongoing promos are clearly stated on the casino’s website. Often, there won't be anything on the offer and other times you'd be surprised with Players Palace Casino free spins, maybe even tournaments with generous main prizes. It seems that there are no rules when it comes to pampering returning users at this site. That's why your best bet is to visit it frequently and check what's new.

Finally, we recommend that you sign up for the casino’s newsletter. That way you will be notified if a Players Palace Casino no deposit bonus is added, or any other offers for that matter.

Game Selection

Casino, Live Casino & Jackpots

Players Palace Casino is a site that is much more concerned with providing players with a high-quality gaming experience than with just overloading them with a never-ending choice of slots and games. 

The site works with a very small group of developers, with the majority of its titles being developed by Microgaming. There is a modest collection of over 400 titles available at the casino, with most of these being online slots. The site manages to still have some variety though, with a good collection of table games being available as well as a live casino section. 

Slots and Table Games

Almost all of the 400+ games that are available to play at Players Palace Casino are developed by Microgaming, with just a few exceptions. This means that fans of the developers are going to love playing here. 

Classic Microgaming slots like Thunderstruck and Immortal Romance are available at the casino as are many of the company’s popular TV and film licensed games like The Dark Knight and Hitman. 

No online casino would be complete without a good selection of online table and card games to play either though. The site has a modest collection of titles that includes blackjack, baccarat, and roulette. There is also a great video poker section available as well. 

Given that there is not a huge number of games available at Players Palace, the site has plenty of diversity. Players can also choose from a range of scratchcards and other different games when they visit the site. 

Jackpots at Players Palace Casino

Given the casino’s close ties with Microgaming, it should come as no surprise that the casino has a good selection of progressive jackpots available for its customers to choose from. Big titles like Mega Moolah and Mega Vault Millionaire are available at the casino, giving players plenty of chances to win some big prizes. These games have their own dedicated section in the game library so you can hunt down what you are looking for easily. 

Live Casino Games

Players Palace has turned to the well-respected live-casino developers, Evolution Gaming, to provide their fans with a good range of live games. The casino has just over 10 live-dealers games to offer to its players including live-dealer versions of blackjack, roulette, and baccarat. They also have popular Evolution Gaming titles like Dreamcatcher and Monopoly Live for those who fancy something a little bit different.

players palace casino game selection

Game selection at Players Palace Casino


Players Palace Casino has been around for quite some time, and it has done a great job of learning to adapt in that time period. The casino has a simple but effective mobile site for customers who want to play their games while they are on the go. 

The design for the mobile site is different to the desktop site and in many ways, is actually a little easier to use. It has clear instructions and while some of the design features may feel a little dated, it is still a good mobile casino experience. 

The site works perfectly well on both Android and iOS devices and has been optimized so that it looks great on a variety of different screen sizes. The vast majority of the games on the site all work exactly the same as they would on a desktop.

Players Palace Casino screenshot
Players Palace Casino screenshot
Players Palace Casino screenshot
Players Palace Casino screenshot
Players Palace Casino screenshot

Customer Support

Players Palace Casino offers two main options if you need to reach out to a member of their customer support team. These are live chat and e-mail, and both of them are available 24/7. 

To chat with a member of the customer support team though, you must first have to go through a live-chat bot. While this can be helpful, a lot of the time it can feel like a bit of a nuisance and you can often find yourself going in loops before actually being able to speak to a real agent. Once you have reached them though, they are incredibly helpful and friendly. 

If you feel as though your query may be solved without having to reach out to a member of the support team, the site has a very detailed FAQ page available as well. 

These are the main categories in the Players Palace Casino FAQ:

  • Getting started 
  • Login and Registration
  • Banking
  • Loyalty Program
  • Casino Games 
  • Other Questions

Payment Methods

One key ingredient for online casinos is offering players a range of different methods for getting their money in and out of the account. For many players, this can make or break a casino. Players Palace has a great selection of different ways players can do this. 

Players Palace has a selection of different methods that its players can use. To deposit funds at the casino, customers can use Mastercard/Visa, Skrill, PayPal, Neteller, and several other popular options. The minimum a player can deposit on the site is €10 or the equivalent in one of the different currencies that the site offers. The casino won’t charge any fees for deposits or withdrawals. 

For withdrawing funds, the site offers the majority of the same methods as it does for deposits It is important to remember that you can only use a method for withdrawing if you have previously used it for depositing at the casino as well. The minimum amount that you can withdraw is €50, this is much higher than the average and is not a good selling point for the site.


Players Palace Casino is licensed and regulated by the Kahnawake Gaming Commission. This is not the most respected of gambling licenses and is not too common. The casino does further demonstrate that it is committed to customer safety in other ways. The site is tested and approved by eCogra, which is always a good indication that it is fair and safe. The casino has also been around for quite some time and has managed to hold various licenses. 

The site uses the latest SSL encryption technology to be sure that all of its players’ private and financial information is kept safe and secure.

Final Verdict

Players Palace may not be the best or the biggest online casino, but it is not without its selling points. The site’s slightly dated aesthetic is both a blessing a curse, providing an old-school feel to proceedings but also making things feel a little cluttered at times. 

The selection of games is modest but solid, and the welcome bonus is fairly generous. The lack of clarity about some terms & conditions is a bit of a problem though. Overall, there are good things and bad things at this gambling site. So, it depends on the players whether they'll love it or hate it.

What to expect
  • Over 400 online games to choose from 
  • A sophisticated casino aesthetic 
  • A great variety of gambling options
  • Plenty of great jackpot options
  • Great customer support 
Liam Hoofe
Liam Hoofe
Published: 06 Apr 2020
Updated: 13 Mar 2023
Liam is a skilled writer and journalist, highly regarded for his perceptive examination of the gambling industry. He specializes in online casinos and sports betting, and his work has been published in top-tier publications. Here at GoodLuckMate, Liam covers the latest industry news and has also authored various gambling guides, offering both beginners and experienced players in-depth analyses of games and strategies.
Nerijus Grenda This article has been Quality Assured by Nerijus Grenda
Casino details
Kahnawake Gaming Commission
Fresh Horizons Ltd.
Microgaming · Evolution Gaming
Game categories

1 player reviews


The customer support is one of a kind, featuring the live chat option which is pretty responsive. Not only that, the live chat is available 24/7. Aesthetically, this website looks really good and at the same time, it fully supports mobile devices. For instance, I've been playing through a browser ever since I signed up here and I haven't felt the need to download any application. The welcome bonus is a nice way for me to earn some extra cash, especially as I only need to wager it 30 times and I'll be able to withdraw it.

The minimum withdrawal allowed by this casino is £50, which is rather high since I've bet at casinos that allow bets as low as £10. I don't like the fact that the casino doesn't support cryptocurrency as a payment method. It's not only faster, but it’s also far more anonymous than any other payment method they have. The FAQ page isn't that well-written, which is why I prefer to use the live chat feature.

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How many games does Players Palace Casino have?

A: The number of games available at Players Palace Casino is increasing all the time, but at the time of writing this Players Palace Casino review, we counted more than 400 games. The game category you’ll find the largest selection of games in is the Slots category.

Is Players Palace Casino a scam?

A: As far as we’ve been able to uncover, Players Palace Casino is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.

What are the wagering requirements at Players Palace Casino?

A: Before you’re able to cash out the winnings from your Players Palace Casino bonus you’ll need to complete a wagering requirement of 30x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

Can I play jackpot games at Players Palace Casino?

A: Yes, there are several progressive jackpot games to choose from at Players Palace Casino. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Players Palace Casino.

Does Players Palace Casino have a sportsbook?

A: No, there is no sportsbook available at Players Palace Casino. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.

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