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QueenVegas

QueenVegas Casino

8.0Our score

Rewarding VIP Program

Not accepting players from: Virginia - United States

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QueenVegas Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
Yes
Withdrawal methods:
SkrillMasterCard View more  Euteller, PaysafeCard, Trustly, EcoPayz
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-4 hours
Withdrawal timeframe credit/debit cards: 24 hours
Withdrawal timeframe bank transfers: 48-72 hours
Withdrawal timeframe cheques: 7 days

Pros

  • Top gaming providers
  • Great selection of games
  • An impressive list of local and global payment methods
  • Very safe and secure
  • Regulated by the MGA

Cons

  • The welcome bonus consists only of free spins
  • No live chat customer support

QueenVegas is an online gaming site inspired by the roaring 20s, so the fun is guaranteed! With a great variety of gaming providers, this operator added more than 1,000 intriguing titles to their portfolio, including vivid slots, dynamic live casino games and card classics like blackjack and baccarat. All this and a lot more is available on both mobile and desktop, accompanied by incredible welcome bonuses and daily promotions that will boost your balance through the roof!

QueenVegas Casino review

What to expect at QueenVegas:

  • Up to 100 free spins on your first deposit
  • Amazing selection of slots
  • 73 progressive jackpot games
  • Easy to use interface
  • Special VIP club

Table of Contents

Game Selection

A small selection of the QueenVegas games will be presented to you on their homepage, but to get a better picture of what this operator has to offer, simply click the Games tab in the main menu. All games are well organized so you’ll have no difficulties in finding your favorite table games, jackpots, live games and video slots. If we had to mention one downside, it would be that the website doesn’t have a search bar for efficient browsing and finding your favorite titles, so you better be ready to do some scrolling. 

Slots and table games

The slots available are simply superb. QueenVegas collaborates with the most prestigious software providers on the market like NetEnt and Microgaming to deliver a thrilling gaming experience. All slots are categorized under the Slots section, but you can also find them among Popular Games. While browsing this section we noticed that this operator serves a fine selection of classics like Starburst and Gonzo’s Quest, but the most popular game is Book of Adventure. Inspired by Indiana Jones, this Stakelogic title features classic Egyptian icons, 5 reels, 5 rows, and 10 paylines, and is suitable for rollers of all kinds. No wonder it is the no.1 on their list!

Table games can be found in two categories: Roulette Games and Card Games. Both sections include some live dealers as well, so you better pay close attention when clicking a title, especially if you are not in the mood for live gaming. Other than that, the games they have to offer are pretty neat: you can enjoy blackjack, roulette and baccarat, as well as video poker that is located in its respective category. Some of the most exciting video poker games available are psychedelic Deuces Wild, which comes in four different installments, as well as the ever-popular Joker Poker. 

Jackpots at QueenVegas

There are 73 progressive jackpots available, and if you are into big prizes and spinning reels it doesn’t get better than this. QueenVegas added all the most popular titles you can think of. There is the Mega Moolah saga, Divine Fortune, Mega Fortune and a recent hit Holmes and the Stolen Stones. But the fun doesn’t end there, as you can also play a whole bunch of less popular titles that are equally lucrative. 

For instance, Ocean Belles Mega Jackpots by IGT is a beautiful retro slot with strong 1950s vibes. Sexy and sassy pin-up girls activate bonus features, and after you score five golden kisses, one under each reel, you’ve hit the jackpot! This title is simply a joy to play and will be attractive for all kinds of audiences. If you are looking for something more adventurous, there is Mercy of the Gods, a cult classic by NetEnt, with beautiful graphics inspired by ancient Egypt. The high volatility and the RTP of 96.64% may be an extra challenge, but considering the jackpot - it’s worth it! 

Progressive slots don't display sizes of the jackpot; to find out more you will have to register and open each and every game. 

Live Casino games

More and more players enjoy the exciting world of live gaming. After all, that is the only way to have a realistic and authentic casino experience from the comfort of your own home. QueenVegas gives all live punters the royal treatment thanks to an incredible selection of live gaming providers. You can play on tables supported by NetEnt, Pragmatic Play or Evolution Gaming, which is simply divine! It is hard to say which provider is the best one, but keep in mind nothing is restricting you from playing with all of them (except your budget, of course!). Some games are available directly on the platform, while for some you might have to enter the lobby first. 

Players will love the fact that all popular live casino games are represented in several variations, from blackjack to sic bo. There are also some popular gaming shows which are as lucrative as they are entertaining. One of the most attractive games in this category is Crazy Time, a game that features not only attractive and entertaining hosts but multipliers, free spins, coin flips and a lot more. Every spin of the wheel is a new adventure that can help you increase your payout!

QueenVegas welcome offer

The QueenVegas bonus for new players is somewhat unusual, and we have to say we have rarely encountered an offer like this one. All players who register and deposit will get one QueenVegas free spin for every €1 deposited. So, if you deposit €10, you get 10 spins, if you deposit €20, you get 20 spins, etc. The spins can only be used on a dedicated slot - Spina Colada. Spina Colada is a Yggdrasil release from 2017. You probably haven’t heard of it, but trust us when we say it is really good! This slot will take you to a pool party with exotic music, fairy lights and delicious cocktails! We love the fact that QueenVegas free spins have to be used on a less popular, but still a high-quality slot. 

The maximum number of spins you can get is 100, and that’s about it. No special money welcome bonuses that will increase your balance, for instance. We are sure many potential customers would love to see this offer expanded. An extra €10 or at least a 50% bonus would make things much better! At this moment, the welcome bonus will speak mostly to slot fanatics and players who aren’t expecting (or simply don’t want) any bonuses at all. 

Bonus terms and wagering requirement

All profits from free spins must be wagered 60 times, which is more than the industry average. The maximum bet on every spin is 10% of the spin winnings amount (with €0.10 being the minimum bet), or €5, whichever is lower. The bonus has to be claimed before you play any games with your deposit. The operator doesn’t mention any QueenVegas bonus code that ought to be used. If Spina Colada is not available in your country, the company reserves the right to replace it with another title from their repository. 

The welcome bonus has what QueenVegas calls a Standard Wagering requirement, meaning only slots and scratch cards contribute to the playthrough requirement. There are also Mixed Wagering and Special Mixed Wagering that can be applied to other bonuses. The operator doesn’t list any slots or scratch cards that contribute less than 100%.

Virginia - United States QueenVegas bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

Up to 100 Mega Spins
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-
Type

Welcome Bonuses

Amount
Up to 100 Mega Spins
Wagering Requirement
-

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

QueenVegas promotions will remain a mystery until you decide to open an account. According to their website, you can get a new promotion or bonus every day. Their daily picks include deposit bonuses, double up bonuses and other offers. You can also join their loyalty program and collect points every time you play. Every game will bring you a different number of points, so if you prefer slots, after playing €20 you’ll get one point, whereas it will take €160 in bets on sic bo to get one. 

The VIP loyalty program has six levels, and every level brings you more and more perks and benefits. For instance, there are special monthly bonuses, higher deposit limits, faster payouts, birthday bonuses and other cool stuff you can get as you progress. Considering the points are added automatically there is no reason not to participate in this program - you can only benefit from it!

Usability

The first thing you will notice on the QueenVegas Casino website is a beautiful illustration of a 1920s couple (Bonnie and Clyde? Or maybe Gatsby and Daisy?), and it is a shame they haven’t utilized them all over the website to create a more attractive and fun gaming interface. There is nothing wrong with the website per se, but a dash of party mood definitely wouldn’t hurt, especially as the platform uses somewhat dull shades of beige - not royal at all! Considering the name of the brand, the branding potential is enormous, but the company hasn't used it at all. 

QueenVegas’ platform doesn’t require any downloads, and you can use it directly from the browser on your Mac or Windows computer. All games come equipped with a demo mode, but unfortunately, it won’t work for unregistered visitors of the website. Pages load reasonably quickly, and we experienced no weird redirections or long loading times. All legal information is easily accessible from the bottom of the website. 

Mobile Casino

QueenVegas mobile casino is more or less the same as the desktop version. Access it instantly and directly by using the browser you already have on your device. The great news is that the mobile-optimized website can be used on all types of brands and devices, as long as you have an internet connection. This type of platform for gaming on the go is considered to be safe, but be precautious and log out after every gaming session, just in case your phone ends up in the wrong hands.

We can’t say this mobile casino is underwhelming, but it is definitely not something to write home about. The layout, the games and the user experience are all top-notch, but it is lacking an element of fun and excitement that would entice punters to join this casino and not some other brand. All available games work beautifully on mobile, and it is up to you whether you prefer to play them in landscape or portrait mode.

QueenVegas Help and Support

Customer support is one of the most disappointing aspects of this casino. There is no live chat, and you can only use an email to contact them. The company says they reply to emails 24/7, and it never takes longer than 24 hours to get a reply, but nowadays, most players would rather have the option of live chat customer support for instant answers.

These are the main categories in the QueenVegas FAQ:

  • License and security
  • Bonuses and promotions
  • Deposit/Withdrawal
  • Account technical

Deposits and Withdrawals

QueenVegas added an impressive number of payment methods, so you can make money transfers by using globally accepted means of payment such as credit cards, as well as some local methods like Speedcard, eKonto or Todito Cash. There is nothing to complain about, especially considering the operator provides a short explanation of every method, sometimes also telling you in which territories a certain method is available. The minimum deposit amount is €10, and the minimum withdrawal is set at €20. 

Sometimes the company will also charge you a fee, depending on your withdrawal method: bank transfer will cost you €10 and take up to seven days. Credit card and e-wallet payouts are free of charge and take up to seven days, or up to 24 hours respectively. While some punters might dislike this fee, it is applied by almost all casinos in the world as bank transfers require more effort and time than, let’s say, e-wallet transactions. Dormant accounts are charged with a €5 fee each month. The maximum withdrawal per month is €10,000, and the maximum withdrawal per single transaction is €500. When requesting the withdrawal you have to use the special withdrawal section on your account, otherwise the payment can’t be processed. 

Verifying your QueenVegas account

At QueenVegas everything is done by the book, including the account verification. This process is done prior to your first payout, and it is really simple and straightforward. Simply send a copy of a utility bill in your name, no older than six months, proof of ID (passport, driver’s license, ID card) and a copy of your credit card if you are using one, or alternatively, account number or email address related to your wallet account. 

The company usually takes only 12 hours, which is much faster than with many other websites, guaranteeing all your withdrawals will be processed as soon as possible. They mention, however, that the entire process can take a bit longer if additional verification is needed. If you haven’t heard from them within 48 hours of providing the documentation, feel free to contact them.

Security and Licensing

QueenVegas is owned and operated by Titanium Brace Marketing Ltd, a company that works under the Malta Gaming Authority license number MGA/ CRP/171/2009/02. Experienced players will know that the MGA is one of the best, strictest and most diligent regulators in the world. They put a lot of effort into making sure all licensees operate according to the latest regulatory frameworks, and QueenVegas is no exception. 

This operator also uses several advanced safety protocols: TLS 1.2, ECDHE_RSA with X25519, and AES_128_GCM. Confused? Don’t be, as these are some of the top safety protocols and ciphers used in the online financial industry, meaning all your transactions are safe and your money can’t be redirected to the wrong hands. With all this in mind, we can honestly say that QueenVegas is a safe, reliable and licensed website.

Conclusion of QueenVegas review

QueenVegas Casino is a great small casino for slot enthusiasts. It is regulated by the MGA, operates on all sorts of devices, has an incredible selection of games provided by top software companies. Is there anything else to wish for? 

Truth be told, it is impossible to complain about it, but at the same time, some aspects of it can be improved. One of them is customer support. Having live chat support is a must in this day and age if the casino wants to be taken seriously. Another area with room for improvement is bonuses it has to offer. The only bonus that is presented to potential users is the welcome bonus which consists only of free spins. And while those who love slots will enjoy this bonus as well, most players would rather have some deposit bonuses. However, these are not reason enough to ditch QueenVegas, especially considering they promise some bonuses on a daily basis and provide you with some of the most attractive titles in the industry.

Pros

  • Top gaming providers
  • Great selection of games
  • An impressive list of local and global payment methods
  • Very safe and secure
  • Regulated by the MGA

Cons

  • The welcome bonus consists only of free spins
  • No live chat customer support

Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at QueenVegas. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at QueenVegas.

  • Before you’re able to cash out the winnings from your QueenVegas bonus you’ll need to complete a wagering requirement of 60x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, there is no need to download games or any software to be able to play at QueenVegas. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.

  • Yes, you might have to pay a fee when withdrawing. How much this fee is depends on the amount you withdraw. You’ll be able to see the exact fees for a withdrawal on the cashier’s page.

  • No, there is no sportsbook available at QueenVegas. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.

Tim Wild

From
Reviewed on February 25, 2021
The payment limits aren't bad and in fact, they stick quite to the norm because the min deposit is €10 while the max I can cashout is €20. Though, I don't think €10 is enough to check out the entire game roster. And talking of the game roster, I've gone through it and found enough games to keep me betting because there's a lot of variety. In the slots section, the likes of NetEnt and Microgaming keeps me entertained with Book of Adventure, Gonzo's Quest, and Starburst. There are tons of jackpots too (I play Mega Moolah most of the time) and more than enough live blackjack.
That I have to wager my bonus winnings 60 times is senseless so I just enjoy the extra play-time. The loyalty club is a scam because I've got to wager €20 to get a point back.

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