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Spin Galaxy

Spin Galaxy

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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Spin Galaxy casino promises to deliver “out-of-this-world online casino games, right here on Earth”. No wonder we were so intrigued we decided to do a review immediately. Once you sign up, you get access to more than 500 Spin Galaxy games, including slots, table games, and progressive jackpots that can take your balance through the roof. We are not making any promises here, but this casino looks incredibly interesting, so let’s take a deeper look.

Pros & Cons
Live chat available 24/7
Available on desktop & mobile
Mobile application available
Top-quality slots & jackpots
Progressive jackpot games
Phone support not available
Complicated bonus terms

Bonuses

Spin Galaxy’s bonus is really out of this world! All new customers get a chance to enjoy a lucrative welcome package, and let’s face it - there is nothing we all love more than getting a little bit extra. The welcome package is spread across the first three deposits, and it goes up to €1,000 in total. Here is how the casino advertises this deal! The first three times you make a deposit, you get a 100% bonus, up to €400! Now, wait a minute - the math isn’t right! According to this, you should be getting €1,200!

We asked customer support about this, and the agent told us it is a mistake. On the first deposit you get up to €200, and on the following two top-ups you get up to €400. We get it, mistakes happen, but this is huge, and not to mention a very misleading mistake. Even the bonus terms mention €400 the first three times you load some cash on your balance. Even though there are no complicated Spin Galaxy bonus codes you have to claim, and the procedure is very simple, we recommend you think twice before accepting any bonuses with this brand. 

Bonus Terms and Wagering Requirement

The minimum deposit required is €10. You have 7 days to claim the welcome bonus. All the bonus money you get must be played 70 times before a withdrawal can take place. Sic bo, craps, baccarat, casino war, and red dog don’t count towards the wagering requirement. Slots, keno, and scratch cards bring 100%. Re-spin slots count 10% towards the playthrough requirement, while table games and video poker contribute between 8% and 2%. We suggest you take a closer look at bonus terms, as specific variants contribute differently. The maximum cashout is six times the first deposit amount. The maximum bet is €8 or €0.50 per line. 

Promotions and Bonuses

We didn’t notice any Spin Galaxy promotions directly on the website, but after we signed up we noticed a special feature called Bonus Wheel. You can use it after you make the first deposit, and all you have to do is, well, spin the wheel! Dedicated fields on the wheel bring bonuses, Spin Galaxy free spins, loyalty points, etc. It is possible to use the wheel every four hours. 

Another promotion is the Loyalty Club. All you have to do is play games, collect points, and progress through six available levels. As soon as you register you get 2,500 points to begin with. With the loyalty program, cash wagers bring you points that can be exchanged for bonus credits. Customers also receive personalized offers, and overall have way more fun than at casinos without such a club. 

spin galaxy welcome offer

Game Selection

You can play a whole variety of games on this website, including slots, table games, and progressive jackpots. Overall, you can play around 500 games, all neatly organized in their respective categories. If you have no idea what to play, all you have to do is check out the images on the website. They do quite a good job of telling you more about the title and what to expect. Browsing the library is always a good place to start, and we are sure you’ll find some cool titles to enjoy. 

Slots and Table Games

This brand collaborates only with Microgaming. Although we are not huge fans of sites that collaborate only with one provider, Microgaming offers enough variety to impress. The reason for this is that Microgaming serves as a promotional hub for many smaller providers. The majority of available games at this casino are slots, so fans of spinning reels will find many interesting titles to choose from. Some of the most popular games at Spin Galaxy are Chicago Gold, Atlantis Rising, Jungle Jim El Dorado, and Anna Van Helsing Monster Huntress. 

The latter is incredibly exciting, albeit a bit spooky and definitely not for the faint of heart. Inspired by one of the most popular novels of all time, Bram Stoker’s Dracula, this slot delivers an intriguing story of a vampire huntress. We especially loved the Dracula’s Banishment feature, activated by scoring Dracula Wild on the third reel. The feature triggers the Van Helsing wild which transforms the symbols even further, thus providing you with a higher chance to trigger a win! 

If you want something completely different, explore the magnificent world of Egyptian Tombs. This slot has 3,125 ways to win, as well as a special Tomb Bonus. The Tomb Bonus is actually a wheel that will reward you with anywhere from 8 to 50 spins on the game.  

Jackpots at Spin Galaxy

Spin Galaxy offers some premium progressive jackpot games, namely the Mega Moolah and WowPot! series, as well as a few other Microgaming mega-hits. Don’t be disappointed by the 16 available titles as they are all incredibly good and insanely popular. Plus, more jackpots can be found in the slots section. 

Our favorite is the Mega Moolah Goddess, an Egyptian slot that replaced the Mega Moolah Isis. In a way, it is more of a revamp than a completely new slot. The new addition to the series provides, even more, fun, and electrifying progressive jackpots. The graphics are way better than in the old one, but great jackpots remain the same. Let’s hope you’ll be lucky enough to win them! 

Table Games

Even though the customer support did its best to convince us the casino supports live tables, and the website even features an image suggesting there is Evolution live casino, once we signed up there wasn’t any. Considering we are not located in a country where live casinos are forbidden, we can’t say whether there are other limitations imposed by the brand itself. Luckily, there is a nice library of table games available. 

Choose between different versions of blackjack, baccarat, roulette, and video poker. The main highlight is the Real Dealer Studios collection. It features pre-recorded human dealers and croupiers and an RNG algorithm that is in charge of outcomes. This is not exactly a live casino, but it is as close as it gets. We especially loved the Fortune Finder with Sarati, a colorful money wheel that is as simple as can be. You can bet on all, or simply choose your favorite color and put your money there. 

spin galaxy game selection

Game selection at Spin Galaxy

Usability

Spin Galaxy is truly beautiful with the popular galaxy theme in all shades of pink and purple. The color palette and all the little stars and planets make the interface look very inviting. This is a 100% browser-based casino. Once you sign up, you’ll notice a chance to get the Deluxe Download. However, the link didn’t work properly for us, and we couldn’t download anything at all. 

After you visit the website, you won’t be able to see any games until you register. The registration, however, proved to be quite a challenge. We couldn’t submit the form despite our efforts. It took us several attempts to get registered and redirected to the playing interface without having any idea what had happened. Considering this is the very first step customers have to take, it would be good if the operator fixed whatever bugs remained after the platform was set up. A search bar and several filters will allow you to find your favorite titles, but this is still a pretty basic gaming website. 

Mobile Casino

Spin Galaxy mobile casino is available in the form of a mobile-optimized website. What does that mean? Well, you can use it with any browser you have on your phone or tablet, regardless of the brand. The company also advertises a mobile app, in the form of an APK file. However, during this review, there was no file to download. 

The mobile casino supports all the same games as the desktop one. Just like with the desktop site, you will have to sign up before seeing any games. Everything is smooth sailing from there, as long as you have a reliable internet connection. 

spin galaxy usability

Screenshots

Spin Galaxy Help & Support

Customer support can be reached only via live chat. Live chat is open 24/7. Although the agents got in touch with us rather quickly, their answers were mediocre. It takes ages for them to type them, and they didn’t bother themselves with our comments about how their bonus offer doesn’t hold up. Furthermore, they provided several false answers and didn’t do anything to help us complete the registration process. 

These are the main categories in the Spin Galaxy FAQ:

  • Do I need to download software to play?
  • How do I get Spin Galaxy credits?
  • What do I do if my credit card is rejected?

These and several other questions are part of the FAQ section. It could be a bit more detailed and provide more precise information. 

Payment Methods

The payment methods available will depend on your location, but Spin Galaxy made sure you have access to popular credit cards and e-wallets. The minimum deposit is €10. 

According to customer support, the minimum withdrawal with this brand is €50, slightly more than the industry average. All withdrawals have a pending status for 24 hours and are then processed. It is also possible to reverse a withdrawal. If you choose to cash out less than €500 via bank wire, you have to pay a €5 fee. Most withdrawals should be completed relatively fast. It takes up to 2 days for e-wallets, and slightly more for credit cards. All customers who withdraw an amount that is five times the deposited amount will be subjected to a gameplay review. The maximum withdrawal amount per day is €10,000.

spin galaxy deposit

Security

The casino is licensed by the Kahnawake Gaming Commission and operated by Digamma Limited. The company also claims to have an eCOGRA fairness certificate, but we found no links that would prove the certificate really exists. The Privacy Policy is pretty standard, and the platform is encrypted with SSL protocols. Once you register, there is no 2-step authentication, and all you need is your username and password.

Conclusion

Spin Galaxy impressed us with its look, but honestly, it all went downhill from there. It is not that this casino is bad or a scam, but there are definitely better ones out there. We loved its welcome bonus offer, but the info we found didn’t add up. On top of that, the rollover requirement is incredibly high. The customer support is very responsive, but not very effective. 

This brand has great potential but should consider putting in some effort and focusing on small details that can make or break the deal. For example, it is not acceptable that the bonus could be both €1,000 and €1,200 (depending on who you ask) when it takes 2 minutes and a simple line of code to adjust the content on the site.  

It is okay to like this site, but we suggest you keep your options open and explore further. There are many brands that provide even more games, and equally good bonuses.

What to expect
Platform available in German, English, and French
Desktop and mobile gaming
Microgaming titles
Generous welcome bonus
Live chat support
Casino details
English · French · German
Albania · Algeria · Angola · Antigua and Barbuda+157
Digamma Ltd
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Casino - FAQs

Q: 

Is it safe to play at Spin Galaxy?

A: Yes, since Spin Galaxy has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.
Q: 

How do I sign up with Spin Galaxy?

A: Most players will simply have to enter their name, date of birth, gender, residential address, email address, and phone number to sign up at Spin Galaxy. However, players from some countries may also have to add additional information and an age verification might be required. You might also be required to add a deposit limit before you can fully register. Once you have registered you might have to verify your phone number or email address before you can log in.
Q: 

Can I get a Spin Galaxy bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at Spin Galaxy, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
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