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Vegasoo

Vegasoo

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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Vegasoo is a luxurious new online casino, launched in August 2021. It has a breathtaking interface that will make you feel like you are visiting a private gaming club, but can it live up to the expectations of modern online players? The welcome bonus that reaches €1,500 (with 50 spins on top) sure looks promising enough! In our Vegasoo review, we will focus on all aspects of playing at this online venue - from its games and deals, to customer support and payments. There are many things to talk about, so we’d better get started immediately!

Pros & Cons
Great customer support
Available on desktop & mobile
Great selection of games
Licensed and regulated casino
Generous welcome bonus
Geographical restrictions
No cryptocurrency supported

Bonuses

Vegasoo advertises its bonus for new gamers as a single offer, but in fact, it is an exquisite welcome offer that mustn’t be overlooked. The maximum amount you can redeem is €1,500, and as a cherry on top, there are also 50 free spins added to the deal. The welcome package has four tiers, one for every deposit you make. So, let’s see what the world of Vegasoo bonuses prepared for you! 

The first deposit will bring you a 100% boost, up to €300. You also get the aforementioned 50 free spins, which must be used on Twin Spin, a popular slot by NetEnt, inspired by old-school cherry machines. The second top-up gets you a 50% match, up to €400. For this part of the deal, use the bonus code WVE2. In the third tier, activated with the code WVE3, there will be a 25% boost, up to €400. Finally, the fourth deposit brings you the same deal, but only if you use the code WVE4. As you can see, you might need to do some math to figure out how much bonus money you are going to get, but it will be worth it. After all, you get four bonuses instead of just one! 

Bonus Terms and Wagering Requirement

The minimum deposit you have to make to activate every part of the deal is €10. Only the first part of the bonus is added automatically. If you don’t want to play it, simply opt-out during the depositing process. Bonus money must be wagered 40 times before the withdrawal. Free spins must be played on the dedicated slot within 72 hours of activation. The maximum withdrawal from free spins is €100. The maximum bet is €5 for slots and €30 for other games. Slots contribute 100%, with the exception of classic slots which add 75%. Table games bring 10%, but blackjack adds only 5%. There are some exceptions to these rules, and they can be found in bonus terms. All bonuses are valid for 14 days and must be rolled over within that period. Bonus terms are not too demanding, but players would surely appreciate a longer deadline. 

Promotions and Bonuses

Vegasoo promotions continue after you play the welcome bonus. One of them is the 25% Vegasoo cashback casino bonus, redeemable for any deposit you make. The maximum bonus is €100. Another cool deal is the Mythical Monthly Bonus of 25%, up to €100. All you need to do is choose the bonus from the drop-down menu at the cashier.

The company also created a Vegasoo VIP program. It promises a dedicated account manager, special bonuses, perks and benefits, special events, birthday gifts, and holiday packages. The VIP program sure sounds thrilling, but the company fails to provide any further information on how to gain this prestigious status. While doing our research for this Vegasoo review, we noticed there is a register button on the VIP page, but it led us to the cashier, and not more details. 

vegasoo bonuses

Game Selection

Casino, Live Casino & Jackpots 

Players who want to experience Vegasoo games can count on more than 2,000 titles. However, we need to say the number of available games will depend on your location. Some customers might get access to more games than others. After you sign up, choose between different types of slots (jackpot, classic, and video ones), grab a seat at a live table or simply focus on table games that combine the best of both worlds - attractive graphics and classic gaming. Despite a solid representation of all gaming genres, there is still some room to make things better. For instance, we would love to see a few more niche game providers. 

Slots and Table Games

When it comes to slots, this brand relies on companies that get the highest scores on tests and reviews - NetEnt, Microgaming, iSoftBet, etc. Even though we always approve of playing with such premium brands, a few more indie companies would spice things up a bit. Players who join this brand can expect plenty of gaming staples like Immortal Romance and Jammin’ Jars. New releases can be found on the homepage. It would be good if Vegasoo casino added some special labels or tabs, so you can find them while browsing the main slots section. 

Table games might not be as popular as they used to be, but there are still plenty of gamers who don’t mind playing them. Find such titles in the casino games section. They will be mixed up with live tables, which can sometimes be a bit of a hassle. However, if you keep calm, your patience while searching will be rewarded with some great releases. Customers can find a solid variety of blackjack, roulette, and baccarat, as well as poker, patience, dice games, and scratch cards. The most unusual title we found is Casino Barbut, a simple two-dice game that resembles punto banco. 

Jackpots at Vegasoo

This is one of the categories in which the number of games varies tremendously. As we were doing our Vegasoo review, we noticed that in certain countries customers get around 50 titles, and in others less than 20. This is because not all software companies provide games in all jurisdictions. Super Lion by Skywind is probably the best game you can play here. It has been a fan favorite ever since its release back in 2019. The game features a galaxy theme and a whole rainbow of colors that are just beautiful to look at. But do you know what is even more beautiful? A progressive jackpot triggered by five jewel symbols of the same kind on a single payline! 

Unfortunately, we also have to report we noticed that not all games listed here have a jackpot (e.g., Maya Millions). This can be very misleading, as many punters will play a few hands before figuring things out. To stay on the safe side, read all the instructions before playing even a single spin. That way, you’ll always know what you are getting into.

Live Casino Games

Live tables are the closest thing to visiting a real brick-and-mortar casino. They are insanely popular among gamers who live far away from such establishments, but also those who simply want to get the same level of experience in the comfort of their own homes. Vegasoo live casino is mostly powered by Evolution, one of the most popular providers in the industry. There are also some tables powered by Ezugi. Ezugi offers a solid range of roulette and baccarat variants, as well as a few games from the Indian subcontinent, namely teen patti and andar bahar. Players can also find a seat at tables live-streamed directly from exclusive gambling parlors such as Portomaso Casino. A small range of tables in languages other than English are available as well. VIP tables are reserved for high rollers, but you can always take a sneak-peak!

With such awesome providers, it is hard to pick favorites. It all comes down to your personal taste and preferences. Some might love Evolution’s blackjack over Ezugi’s, and others vice-versa. What we do advise is to try a few hands on game shows. They usually combine several genres at once, have vivid effects and studios, and feature fun hosts that are a breath of fresh air in a world full of silent and serious dealers.

vegasoo game selection

Game selection at Vegasoo

Usability

The Vegasoo gaming platform is dressed to impress. Oriental imagery and the combination of black and gold look sleek and elegant, which is quite an achievement, as combining those three can be a slippery slope to tackiness. Needless to say, this platform is more than just pretty looks. It is a cutting-edge gaming interface with great games. All titles are organized in their respective categories, and there are even some subcategories to simplify things further. If you want to play a specific title, don’t hesitate to use the search bar. The platform will also list the games you last played just above the gaming window. That way, you can easily revisit your favorites. The only disadvantage is that the free demo mode is available only for registered customers, so you can’t test the games before signup.  

The platform is completely web-based, and therefore incredibly easy to use. You never have to bother with downloads and installations. Everything is available from the browser of your choice. We tested the platform in Chrome, and it worked without any interruptions. 

Mobile Casino

Like many other brands, this one decided to ditch the idea of a Vegasoo app completely and focus on creating a solid mobile-optimized website. Thanks to the wide availability of the internet, and mobile phones that get better every day, Vegasoo casino created a site that looks and serves just as well as the desktop one, but in a much smaller format. Still, its designers made sure it remains user-friendly. The navigation is simple and intuitive, and the mobile registration form is suitable even for players of older generations. The fields and letters are big enough that you won’t need any glasses!

Just as in the case of the desktop platform, to enjoy the mobile version, you will have to sign up, only so you can play the free demo. The variety of games is exactly the same, and while testing them, the platform proved to be quite sturdy and reliable. We played without any interruptions or broken images during the entire Vegasoo review. 

vegasoo usability

Screenshots
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Vegasoo screenshot
Vegasoo screenshot

Vegasoo Help & Support

Vegasoo support can be reached via phone, live chat, or email. Live chat agents respond in a timely manner, and even though they did need a minute to deliver the right answer, the wait was not too long. All answers were professional, and the agents didn’t push any sales which is always a good sign. Live chat, according to agents, is available 24/7. 

These are the main categories in the Vegasoo FAQ:

  • Live Casino
  • Popular questions
  • Responsible gaming
  • Registration
  • My account
  • Security
  • Deposit
  • Financial
  • Withdraw
  • Bonuses and promotions
  • Casino
  • Technical

After you open the FAQ section, simply click the tag that best describes the topic you are interested in. The system will filter the questions and you’ll find the answers you need. 

Payment Methods

Vegasoo understands the needs of modern players to execute fast and cheap transactions. That is why it added a plethora of payment methods, including plenty of e-wallets. In some countries, like Finland, you can even top-up with Trustly’s Pay N Play, a method for instant registration, verification, and money transfer. The number of available methods will depend on your location, but the minimum deposit will always be only €10. This limit is the industry standard, and affordable for most customers. The maximum deposit in a single transaction is €5,000. All deposits are processed instantly. But, how do you make a Vegasoo withdrawal? 

Once you are done playing, visit the special section dedicated to cashouts. However, don’t expect to find any information about the minimum cashout, as that valuable piece of info was provided to us only upon talking to customer support. They claim the minimum withdrawal is only €10, with the maximum cashout being €5,500 per week. The company will process your request in anywhere between 24 and 72 hours, and then it may take an extra day or two (or five) to receive the money.

Verifying Your Vegasoo Account

All customers are obliged to verify their accounts. This is necessary due to international AML policies that require every gaming company, including Vegasoo casino, checks the identity, and even source of income, of its users. The verification usually takes place before the withdrawal, but can happen at any point. Customers have to upload certain documents upon receiving a message from the casino. The requested documents include, but are not limited to: some sort of ID (passport, driver’s license), proof of address (utility bill, bank statement), and proof of payment. The company reserves the right to ask for additional documents. It usually takes up to 72 hours for the verification to be completed. 

vegasoo deposit

Security

Vegasoo casino is owned and operated by Genesis Global Limited, with headquarters in Malta. It is also licensed by the Malta Gaming Authority. During our Vegasoo review, we didn’t notice anything unusual about terms and conditions, or the overall functioning of the casino. Most information was easily accessible so we dare say this brand operates transparently and according to ethical business practices. It encourages responsible gaming, and you will find some nifty tools and useful advice on how to set your limits.

The site is protected with SSL protocols that make sure no data can leak during the transmission of private information or funds. It is also GDPR compliant, meaning it won’t share your private data with other parties unless legally obliged. All this should give you peace of mind, and help you play without any worries. 

Conclusion

All things considered, we are happy to end our Vegasoo review on a positive note by saying this operator has great potential. However, it might need some time and dedication to establish itself as a serious player in this very competitive industry. It looks beautiful, the welcome bonus is pretty amazing, and the customer support is very reliable. So, where’s the catch? Well, Vegasoo has a very limited number of games in certain markets, while “big kids at the table” offer thousands and thousands of titles to everyone. Needless to say, this doesn’t mean the site is bad and should be ignored. In fact, the site is overall good and we believe you'll like playing there. 

vegasoo verdict

What to expect
Generous welcome offer
Live casino
15 gaming providers
Phone customer support
Platform in nine languages
Borina Kopcic Pandur
Borina Kopcic PandurUpdated: 29 Sep 2022
Borina's gaming journey started somewhat unexpectedly in the autumn of 2015 when she decided to quit her career as a beauty editor in one of the most renowned Croatian media compan...
Nerijus Grenda
This article has been Quality Assured by Nerijus Grenda
Casino details
English · Afrikaans · Hindi · Austrian German +2
Afghanistan · Albania · Algeria · Andorra+159
Game categories
Jackpots
Table Games
Blackjack
Baccarat
Slots
Live Casino
Roulette
Game Show
Card Games
Casino Poker
Craps
Dice
Scratch Cards
Lottery
Instant win

2 player reviews

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Casino - FAQs

Q: 

Can I play live casino games at Vegasoo?

A: Yes, there is a live casino at Vegasoo. You’ll be able to play all the popular table games, such as blackjack and roulette, with a live dealer. Go to the casino lobby to see all the available tables. The game providers you’ll find live table games from at Vegasoo include the likes of X and X.
Q: 

Is there a fee for withdrawing at Vegasoo?

A: No, this operator has removed all withdrawal processing fees recently for its main markets. So, most players will not have to cover any extra charges when requesting a cashout.
Q: 

How can I claim a Vegasoo bonus?

A: Claiming a bonus at Vegasoo is easy. A Vegasoo bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.
Q: 

What are the wagering requirements at Vegasoo?

A: Before you’re able to cash out the winnings from your Vegasoo bonus you’ll need to complete a wagering requirement of 40x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

How do I verify my Vegasoo account?

A: The verification process at Vegasoo will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.
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