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Villento

Villento Casino

8.5Our score

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Not accepting players from: Virginia - United States

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Villento Casino Details

Choose the right casino

Restricted countries and regions
Available countries
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-48 hours
Withdrawal timeframe credit/debit cards: 2-5 days
Withdrawal timeframe bank transfers: 3-7 days
Withdrawal timeframe cheques: 14-28 days

Pros

  • Lucrative welcome bonus
  • Amazing live casino
  • Download, desktop and mobile platform
  • Many Microgaming titles
  • Regulated by the Kahnawake Gaming Commission

Cons

  • Not many promotions
  • Outdated website
  • Useless customer support

Villento Casino is one of those gaming sites that will make you feel as though you were an A-list celebrity at a luxurious brick-and-mortar venue. This site leaves an impression of being luxurious and high-class, and seems to be targeting more conservative players, or those who are longing after playing at prestigious venues in Monte Carlo and Las Vegas. In fact, it is an incredible gaming site that will deliver some of the most popular titles directly to your home. You can access it directly from the browser or download the computer software for some good old-fashioned gaming.

Villento Casino review

What to expect at Villento:

  • A generous welcome bonus
  • Live casino, slots and jackpots
  • Popular gaming providers
  • Around 550 titles
  • Live chat customer support

Table of contents

Game Selection

Casino, Live Casino & Jackpots 

With only 550 games, this is surely a small online casino that can hardly compete with giants who deliver thousands and thousands of exciting titles. The majority of Villento games are slots, but you can also play progressive jackpots, some live table games and video poker. Unfortunately, there is no free demo available, so you will have to play with real money without testing the game first. Some games have special labels and badges, such as “cool” (a snowflake) or “hot” (flames) as well as an “exclusive” label, yet we noticed several titles carrying the latter which are available on most gaming sites and are therefore not exclusive at all. 

Slots and table games

There are around 250 slots available, and they are all provided by Microgaming, one of the most renowned and reputable software companies. Slots can be easily filtered by the number of reels or paylines, so make sure to use those neat little features to find releases that fit you best. One of their latest additions is Immortal Creators, a sort of spin-off of the cult classic Immortal Romance. This supernatural slot features bonuses, scatters and wilds that will make your head spin, just like the reels on your favorite slot, and thanks to a 5x3 grid, you have 243 possibilities to win! 

If you want to play more classic games, check out the Table Games section equipped with 24 titles: 13 of them being blackjack, and 9 being roulette. In the upper left corner, you will find two sub-categories for blackjack and roulette games, but considering the small number of games, you won’t have any difficulties in navigating this category. Besides the two gaming evergreens mentioned above, you can also play baccarat and sic bo. Because none of these games have a demo mode, it is impossible to test any of them and pick some favorites as you have to spend real money first. 

Jackpots at Villento

Ah, progressive jackpots - the pride and joy of every casino. After all, some experienced punters say that the best way to determine whether a website is worth its salt is to check out the progressive slots it has to offer. Villento offers only five progressive jackpots, but all of them have been incredibly popular among players of all generations. You will find the following games: the original safari-themed Mega Moolah, another Mega Moolah release with an underwater theme - Atlantean Treasures, 5-reel Cash Splash, Egyptian adventure Treasure Nile and Treasure Quest, the only game that is not as famous as all the others on the list. 

Treasure Quest is a game exclusive to Casino Rewards Group; it has an hourly jackpot and a Must Be Won jackpot that triggers randomly. This progressive slot is inspired by ancient civilizations of Latin America and comes equipped with some amazing mystic music. There are over 240 ways to win it, with the maximum payout being an incredible €242,000 (jackpot not included). The scatter symbol is represented by a compass, and the wild symbol is an ancient map. Even though we didn’t win a jackpot of any kind, this slot was delightful to play. 

Live Casino games

The live casino at Villento is powered by Evolution Gaming, probably the best and most innovative live gambling software developer in the industry. Evolution Gaming tables are known for their professional and pleasant dealers and hosts, impressive studios that will make you feel as if you were sitting at a VIP table in a premium brick-and-mortar establishment and last but not least, an impressive selection of gaming types and genres. Villento uses a simple system of lobbies, so players can access different types of tables simply by clicking the lobby they are interested in, and once you enter, there will be a plethora of possibilities, just like in a real venue. 

Some of the games worth mentioning are Blackjack Platinum with bets ranging from €250 to €5,000, which makes it a solid choice for high rollers. If you prefer something less risky, try Blackjack Party with bets starting at €0.50. The most exciting type of roulette is definitely the Double Ball Roulette, suitable for both advanced punters and complete beginners as it supports a great range of bets. The most popular category, however, is Gaming Shows, an amazing combo of television and gambling with classics like Monopoly, Crazy Time and Dream Catcher.

Villento welcome offer

The Villento bonus for new users will sweep you off your feet - you can get up to €1,000 in bonuses, spread across the first five deposits. On the first deposit, you get a 100% bonus, up to €150. On the second deposit, the operator will add a 50% bonus, up to €250, and on the third one 30% bonus, up to 200%. Players who make a fourth deposit can expect a 20% bonus up to €200, and on the fifth deposit, there will be a 50% bonus, up to €200, waiting for you. No special Villento bonus codes are mentioned, so you can expect the bonus to be added without any hassle. The bonus has to be claimed within 7 days after making the first deposit. 

As you can see, there are no Villento free spins included in this offer, so many slot fanatics might feel a bit disappointed. However, those who are ready to deposit slightly more, but don’t see themselves as high rollers yet, will surely benefit from this bonus system. Furthermore, live punters might feel neglected by this website, but the great news is that you can still play it in a live casino, as there are no rules restricting placing such bets with bonus money. 

Bonus terms and wagering requirement

Villento’s bonus terms are quite complicated, so we’ve done our best to describe them as simply as possible. Players who make a first and second deposit can always ask for a payout of their cash balance, but in that case, it is believed they forfeit the entire bonus. The first two deposits must be wagered an impossible 200 times, something that will put even high punters to the test. The third and subsequent deposit bonuses must be wagered 30 times. The wagering requirements for withdrawal purposes will start being counted from the time all bonus money is added to the account. Don’t worry if you are puzzled, so are we. 

Slots will contribute to the bonus requirement 100%, table games between 0% and 50%, while live games can help you with adding up to 10% to the wager, all depending on the type of bonus. Our advice would be to read bonus terms “Wagering Requirements and Game Contribution” twice, as this is just the tip of the iceberg. 

Virginia - United States Villento bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to £1000
200x (b)
-
Type

Welcome Packages

Amount
Up to £1000
Wagering Requirement
200x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

If you are expecting some fun and exciting bonuses, we’ve got some bad news for you. Villento casino offers no special bonuses, promotions, challenges, races or tournaments for their punters. Villento Promotions is a category this establishment has to update. And they’d better do it fast. 

The only thing they have to offer is a loyalty program. Once you make your first real money wager, you become a member of their VIP club. With every bet you make, you collect points that can be exchanged for some bonus money. 100 points are worth €1 in chips, but you can redeem them only once you have more than 1,000 points. It remains unknown how much you have to wager to get a single point, and we are sure players would love to know more about it. Villento also promises some amazing birthday presents and special promotions, but doesn’t specify when, what and how much you can get.

Usability

Villento has a somewhat vintage vibe, and we have to say their platform is not just retro, but old-fashioned. The website is in elegant shades of maroon, dark red and beige. Even though it is pleasant to look at, this color scheme is simply outdated, as most websites today tend to use either bold colors or elegant shades of black silver, and gold, depending on their image. 

Players can’t see the gaming repository until they register, meaning they have to provide their personal information just to see what the gaming interface looks like. Furthermore, it takes a relatively long time to load compared to most other gaming websites available on the market. To play at Villento, you can use the instant gaming platform accessible from the browser or download and install a special gaming software. The gaming software offers clear instructions on what to do next so there is no mistake. 

Mobile Casino

Villento mobile casino looks just like the desktop platform, but in a much smaller format. Of course, not even the mobile platform provides insight into the gaming library, and you will have to open a playing account. Just like the desktop version, the mobile platform is also in desperate need of an update. 

Once you open an account, the navigation is simple and intuitive, even though the color beige looks more appealing on the desktop than on the mobile interface. Some games took longer than usual to load, and it looks like it has nothing to do with the WiFi we used; the same WiFi worked just fine with several other gaming sites. Games can be played both horizontally and vertically, but we suggest using the horizontal mode, as that way you can enjoy all the small details that make a game so unique and special.

Villento Help and Support

Customer support can be reached via email and live chat. A live chat session starts with a bot, only to get redirected to an agent after spending a minute retyping a question the bot doesn’t understand. When we were finally redirected to a real agent, they avoided providing us with some decent information about their license that was transparently available on the website. They failed the test. 

These are the main categories in the Villento FAQ:

  • Getting started
  • Login and registration
  • Banking
  • Loyalty program
  • Casino games
  • Other questions

Deposits and Withdrawals

Villento casino accepts payments made with credit cards, e-wallets, vouchers and bank transfer. They offer a small but fine selection of payment methods that cover all relevant types of online banking. The minimum deposit is €20, and the minimum withdrawal for most payment methods is €50 which is somewhat high, but not as high as when you are using direct bank transfer - €300. This minimum is not just crazy, but also very limiting for punters who have no other payment methods available. Bank wire is also the only payment method that comes with a fee attached - all such withdrawals have a price tag of €35, and if you want to withdraw more than €3,000 count on a €70 fee. All withdrawal requests are processed within 48 hours, which is still reasonable. 

Players who win a sum substantially greater than their total deposits can expect their weekly withdrawals to be capped at €5,000. The company does not specify any further limits but mentions that payments to bank accounts, cards and e-Wallets are subject to daily limits imposed by the gaming company itself, or 3rd parties, such as e-wallet operators or banks. 

Verifying your Villento account

The entire verification process is described in Terms and Conditions that can be found at the bottom of the website. The company will ask you to deliver some documents after making a deposit or before asking for a withdrawal. If you don’t follow the requested procedure and fail to deliver the evidence, your account will be terminated. The company will ask you to send: proof of ownership of the financial accounts being used to deposit, a copy of valid ID and documents confirming residence, such as a bank statement or utility bill, no older than 90 days. The withdrawal can’t be processed until the verification process is completed, so make sure to plan ahead.

Security and Licensing

Villento is owned by Fresh Horizons LTD, a company that has held a Kahnawake Gaming Commission license since November 2000, meaning you can sleep like a baby as this gaming site is run by a regulated company that operates according to the law. Furthermore, they also hold an eCOGRA certificate for fair gaming. eCOGRA guarantees all games have completely random results, nothing is crooked, and RTP numbers are objective and real. Players can also track their gaming history thanks to PlayCheck, just to be sure everything is working properly, and there are no unusual or unfair practices.

Even though this website provides no information about any safety and SSL protocols, it is obvious that this is a legit operator that is highly regulated and operates under the highest standards of service.

Conclusion of Villento review

Villento is in many ways a unique gaming site that might not be suitable for everyone. It features only a small selection of Microgaming titles and has complicated withdrawal terms. Even though they are completely transparent, it takes a lot of attention and knowledge to grasp everything involved in a single payout. Their live chat customer support is basically non-existent, as first we spoke to a bot, and then an agent who couldn’t provide any information regarding their license, something every newcomer can find directly on the website. Do they not know or do they not care? Either way, the entire experience that lasted for five long minutes left a bitter taste in our mouths. 

On the other hand, everything this casino does, it does transparently. Terms and Conditions are packed with information regarding all the details about your relationship with the operator, how certain situations will be handled, and how bonuses will be calculated. You might not like those conditions, but they are available for you to read, and it is upon every punter to decide whether they find them acceptable or not.

Pros

  • Lucrative welcome bonus
  • Amazing live casino
  • Download, desktop and mobile platform
  • Many Microgaming titles
  • Regulated by the Kahnawake Gaming Commission

Cons

  • Not many promotions
  • Outdated website
  • Useless customer support

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