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ZenCasino

ZenCasino

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  • About
  • Player Reviews2

Overview

Our rating
Game Selection
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Bonuses
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Usability
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Customer Support
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Payment Methods
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Security & Licensing
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Get into a Zen mode courtesy of ZenCasino that overflows with a relaxing atmosphere, perfect for gambling activities. Started in 2017, this operator is not relaxed when it comes to its offerings, starting with the games powered by numerous leading software developers. Fans of freebies will be glad to know the operator offers quite a generous welcome offer and follows it up with an amazing VIP program as well as multiple tournaments. You will get these games, the freebies, and all other functionalities on your mobile device since the website is mobile friendly. Other functionalities include customer support, and payment options but just how good are the services here? GoodLuckMate takes a closer look at all aspects of ZenCasino.

Pros & Cons
Available on desktop & mobile
Easy to use interface
Great variety of video slots
Cryptocurrencies accepted
Various payment options
Phone support not available
Limited promotional offers

Bonuses

ZenCasino Bonuses for New Customers

There’s an amazing welcome offer for new customers on this platform. But not often in the form of a ZenCasino no deposit bonus. Instead, players have a deposit offer to look forward to. Even better is the package comes with multiple tiers. That means you’ll get a bonus over several deposits. 

What we loved about this deposit bonus offer is the maximum bonus amount players can claim. The amount is quite high, which means you can enjoy as many games as possible. On top of the bonus funds are free spins. 

These ZenCasino free spins are also spread across the first few deposits to ensure you have something to claim over the initial days. Overall, the entire welcome package is solid but there are certain terms you must meet to claim the offer or even withdraw your winnings. 

Bonus Terms

Your first hurdle is the minimum deposit amount which varies from one deposit match to another. It’s a mixture of fair figures and slightly above average amounts. The good news is you may not need a ZenCasino bonus code to activate these offers. 

The validity period is short to meet the tough wagering requirements which are above the industry average. Your only savior is to wager on games with high rollover contributions. Don’t forget to check other crucial factors surrounding the bonus on the terms and conditions page. These include the maximum payout and the maximum bet when using the bonus funds. You also need to check whether the operator restricts wagering in games from certain developers. 

Ongoing Promotions

The promotions page comes with more ZenCasino bonuses for existing players after depleting their welcome offer. One of the most common offers the casino tends to include is thereload bonus. In most cases, this offer comes with free spins as an accompaniment. It gets even better since the operator lists the offer almost every day. 

Next, you have tournaments on specific slot games or even titles from a specific game studio. Cash prizes are the most common rewards in these competitions. But physical gifts and free spins are also part of the occasional rewards. You may not need a ZenCasino voucher code to participate in the competition. 

Customers will also get a chance to join the comprehensive loyalty program with several levels. Each level comes with different benefits. For instance, you can get access to exclusive bonuses, higher withdrawal limits, and a personal account manager just to mention a few. And you don’t need a ZenCasino promo code to join the program. 

GoodLuckMate’s tip at this point is to subscribe to the casino’s newsletter. This will allow you to receive promotional emails with exciting exclusive bonuses. 

Game Selection

Casino & Live Casino 

ZenCasino decided to go all-in with its game offerings by featuring over 3,360 casino games. Slots, of course, are the majority but players can look forward to table and card games as well as live dealer casino games.

Slots and Table Games

Slot games in ZenCasino take up most of the space with titles crossing the 3,000 mark. With such a huge number of slots available, there’s no way you will miss your favorite title. The casino sources its games from multiple gaming studios such as Betsoft, Blueprint Gaming, Pragmatic Play, Playson, Quickspin, Red Tiger Gaming, Thunderkick, Microgaming, and Elk Studios among others. The filter allows you to search for games either by the game provider or by the game’s title.

For table game lovers, ZenCasino stocks some of the best classics including variations of the popular blackjack, roulette, and baccarat. When it comes to video poker, the operator offers famous titles such as Texas Hold’em, Caribbean Stud Poker, Joker Poker, Turbo Poker, Triple Edge Poker, and Oasis Poker Classic among others.

Jackpots at ZenCasino

ZenCasino offers quite a range of progressive jackpot titles in its lobby. If you are looking for popular global progressives, you will be disappointed because the platform doesn’t stock a great number of them. Instead, the casino offers little-known jackpot slots. While it may be a disappointment to some players, the flipside presents an opportunity to try out some of these titles. 

Some of the games you will come across include Aloha Fortune. Aztec Gold Megaways, Aurora Wilds, Ancient Gong, Amazon’s Battle, and African Sunset among others. In total, the jackpot section houses slightly over 200 jackpot titles from developers such as iSoftBet, GameArt, Pragmatic Play, and Fugaso among others. 

Live Casino Games

Quench your live dealer game thirst with the over 95 live casino games sourced from two respected software developer as far as live casino action goes. They are Evolution Gaming and Live Games. These games offer top-notch functionalities including a live chat feature that allows you to interact with other online players as well as professional dealers. 

Moreover, you get all the action streamed straight to your device from the land-based casinos courtesy of the HD cameras that cover every angle of the game. For the games available, players can look forward to enjoying Three Card Poker, Caribbean Stud Poker, and several variations of baccarat, roulette, and blackjack.

ZenCasino Game Selection

Game selection at ZenCasino

Usability

You can access ZenCasino’s website from almost any tablet or mobile device. It comes with all the options and features available on the desktop version courtesy of HTML5 technology. On top of this amazing technology is Instant Play powered by Flash technology that eliminates the need to download any software to play your favorite games. 

Combine the two technologies and you have a mobile-friendly website optimized for mobile gameplay on your palms. Talk of games and the casino promises you will find all the games in its lobby available to play on the go.

Screenshots
ZenCasino screenshot
ZenCasino screenshot
ZenCasino screenshot
ZenCasino screenshot
ZenCasino screenshot

Customer Support

You don’t have to sit on your problems while unwinding in ZenCasino. This operator offers several ways you can use to solve any query you may have. Before contacting the customer support team, consider loading the FAQ page to see if you can find some solutions. The only downside here is the FAQs are not arranged in categories, making it difficult to sift through the numerous questions. 

There’s a live chat option should you fail to find a satisfactory answer. It’s fast and you will get knowledgeable customer support representatives available to assist you. Alternatively, you can use the provided email address and as usual, responses here may take up to 24 hours. Furthermore, this type of support is only available after logging in.

Payment Methods

If you wish to play for real cash at ZenCasino, you need to sign up at the casino and deposit funds into your online casino account. To do this, the operator has partnered with several banking options that players can choose from. All are safe, efficient, and reliable. Some of the deposit options available include MasterCard, Skrill, VISA, Maestro, Neteller, Bank Transfer, Sofort, etc. What will catch your eye, especially if you are a tech enthusiast, is the inclusion of cryptocurrencies such as Bitcoin and Litecoin

When it comes to withdrawal options, players can cash out their hard-earned winnings through most of the deposit options. For the weekly withdrawal limits, the casino sets the maximum at €150,000. Pending times on all cashout options is quite short, at 0 to 6 hours.

ZenCasino Payment Withdrawal Deposit

Security

ZenCasino ensures its activities on the platform adhere to all online gambling rules and regulations and this it does by acquiring a license from Antillephone N.V. in Curacao. Overall website security is a top concern for the operator, which is why the casino employs various security protocols including 128-bit, SSL data encryption technology. 

This technology ensures all transactions on the site, including withdrawals and deposits, occur securely. All games are fair and this is guaranteed by the use of the latest Random Number Generator. With this technology, games adhere to the principles of randomness and independence.

ZenCasino Security Section

Final Verdict

The pleasant color shades that greet you when you reach the site offer a Zen moment and that’s commendable from ZenCasino, to get players in the mood. Afterward, it doesn’t disappoint when it comes to the essence of the casino – the game. At over 3,360, you are guaranteed to find your favorite game. The fact that these games are available on your mobile device is commendable. Support is on hand but you will have to be logged in to use the mail support.

While there is a VIP program and a generous welcome bonus offer, that’s as far as the promotions go, with the casino falling short in this section. Overall, ZenCasino is an amazing platform if you are looking for something different in the market.

ZenCasino Online Review

What to expect
Over 3,360 games on offer
Massive welcome bonus offer
Live dealer casino available
Amazing loyalty program 
Home to leading gaming studios
Nerijus Grenda
Nerijus GrendaUpdated: 26 Jan 2023
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
Casino details
Russian · Spanish · Italian · Czech +10
Afghanistan · Albania · Algeria · Andorra+181

2 player reviews

Wilma

Being licensed by the GGC and having SSL encryption are the only reasons why I'm handing over my payment details. Otherwise, I would be avoiding this casino like the plague. The game collection covers every single one of my interests in the video slots, jackpots, and live dealer categories. In regards to the last category, I've been playing live blackjack since I signed up but as I haven't won enough, I'm thinking of moving on to another category. Perhaps my favourite thing about a casino, I prefer one that features live chat since it's quite convenient. The live chat agents reply in under a minute, while in comparison, using the email option takes hours before a response enters. The use of BTC as a payment method was what convinced me to stay here since it's the most convenient option for me. Account verifications take too long (more than four days) to be verified at this casino. Typically, it shouldn't take up to two days for me to get a confirmation message. There aren't that many promotions available here and even if there were more, I still wouldn't be interested since the average wagering requirement here is 50 times.

Julian Milton

There are over 3,000 games available at this casino and I've not been impressed by a game count in a while. But of course, the majority of the games available are video slots, of which I've found my favourite 3D titles. At the same time, I don't mind the live games available as well, seeing as I've found a live blackjack variant that I like. I like betting on my laptop because the bigger screen makes navigation a breeze but, I can't ignore betting on-the-go. After all, I move around a lot. Luckily, the casino delivers wonderfully on both fronts. The 128-bit SSL encryption is simply one of a kind and it's even one of the reasons why I'm giving this casino a shot. Not to mention, there's also a license from the government of Curacao. One of the few things I like to see in a casino is support for payments using cryptocurrency. This casino features just that, and the reason why I love it is that it's more anonymous most options out there. Likewise, it's fast as heck as well.

ReviewsShare your experience with ZenCasino
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Q: 

How many games does ZenCasino have?

A: The number of games available at ZenCasino is increasing all the time, but at the time of writing this ZenCasino review, we counted more than 3360 games. The game category you’ll find the largest selection of games in is the Slots category.
Q: 

What games are popular at ZenCasino?

A: Slots are almost always the most popular online casino games, and this is also the case at ZenCasino. However, live table games are also growing in popularity, and this especially goes for the so-called game-show games.
Q: 

What are the wagering requirements at ZenCasino?

A: Before you’re able to cash out the winnings from your ZenCasino bonus you’ll need to complete a wagering requirement of 50x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does ZenCasino support instant-play?

A: Yes, there is no need to download games or any software to be able to play at ZenCasino. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.
Q: 

Does ZenCasino support cryptocurrencies?

A: Yes, at ZenCasino you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.
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