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Zodiac Casino

Zodiac Casino

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Customer Support
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Payment Methods
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Security & Licensing
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Stellar signs, tales of fortunes, and fates are yet to come. Most of us are well aware of our star signs and the astrological phenomenon of the zodiac. Whether you believe it or not, it never hurts to secure an additional fortune in form of a bonus when hitting the slots or dealing the cards. Zodiac Casino takes this to heart and even provides horoscopes for its players, which is provided on a regular basis and comes with its own set of lucky numbers for each of the zodiacs. Part of the long-established Casino Rewards network, this site is amongst a collection of 29 establishments that are brought together by a group that has been in the business for decades.

Pros & Cons
Live chat available 24/7
Available on desktop & mobile
Great selection of games
Licensed and regulated casino
Safe payment solutions
Confusing site design
No mobile application

Bonuses

Zodiac Casino Signup Offer

When signing up, new players eligible to claim the Zodiac Casino bonus can be greeted by various deals. The country you are playing from usually dictates what bonuses are available to you. So there are no one-size-fits-all welcome offers. That said, some of the common offers for newcomers might include deposit bonuses and Zodiac Casino bonus spins.

If spins are available, be sure to check the games on which you can use them. At Zodiac Casino, these spins can be tailored for jackpot games or preselected slots and come with fixed values. Deposits are usually required, and welcome packages have been known to extend to multi-deposit deals. On the flip side, there is no ruling out the chance of finding Zodiac Casino no deposit bonus offers from time to time.

Bonus Terms

The casino is home to a wide range of bonuses, but the true value of any bonus can be found in the terms and conditions. If we look at the general bonus terms here at Zodiac Casino, there are some important points to be aware of. First, the wagering requirements. Some of the wagering rules for Zodiac Casino bonuses are huge. While this rule is primarily linked to the welcome package, it still requires some thought to judge whether you should go through with the offer.

Minimum deposit limits can also vary greatly, but there is nothing to suggest that any standard casino budget would not be able to afford it. Lastly, we should mention the requirements around entering a Zodiac Casino promo code to claim your bonus. In general, promo codes are not needed. However, what is quite common is the need to opt-in for any bonus. Check the individual rules for each promotion to see how to claim the bonuses on offer.

Zodiac Casino Promotions

Apart from the Zodiac Casino welcome bonus, Zodiac Casino does not usually keep its promotion page stocked with offers. Therefore, it’s best if you sign up for the casino newsletter. In doing this, you will receive all the latest news on upcoming bonuses and any exclusive deals available to you. The types of bonuses on offer can vary. But you are generally more likely to come across casino deposit bonuses, bonus spins, and the occasional no deposit deal.

Game Selection

The Zodiac Casino games collection consists of slots, jackpots, table and live casino games. There’s at least one choice for every type of popular game. With over 550 titles supported, there’s a good chance you will find something that fits your playstyle. There are several categories to browse through, making it easy to focus on a particular genre selection. Selecting a category will also provide you with the option to look through subcategories. For instance, you can specify Blackjack games within the Table Games category to only look at those specific titles. This is in addition to the recommendations tab, as well as the Recently Played and Favourites categories, which are customized to your activity.

Slots and Table Games

The range of slot games is primarily provided by Microgaming, along with some Casino Rewards exclusive titles. Microgaming is one of the most popular games providers in the industry and features a huge library of games that they have been developing for decades now. This does give slot players a lot of choices, which includes some of the most popular titles around, such as the Immortal Romance and Lost Vegas slot games. The main issue lies with the fact that this is a rather limited selection of providers, especially when compared to many other sites. As well known and appreciated Microgaming slots are, fans of other providers like NetEnt and Play’n ’GO will be disappointed. 

There’s a couple of dozen table games to also choose from. There are several Blackjack titles, as well as Roulette, Baccarat and Sic Bo tables also being present. For Video Poker fans, there are 7 titles to choose from, providing a nice variety of formats. The Variety category gives you access to about a dozen Scratch Cards, which is great to see. Sometimes it can be quite difficult to find a site that offers Scratch Cards, as they appear to be somewhat underrepresented across the industry.

Jackpots at Zodiac

The Progressive Jackpots category has around half a dozen selections, which include some massive jackpot amounts. Thanks to this site supporting Microgaming games, you’ll be able to find the king of progressives Mega Moolah, which holds the record for the biggest online progressive jackpot win ever at almost €19 million. You will regularly see this game’s jackpot amount be in the millions of euros, making this a prime choice for the big thrill seekers out there.

There’s also a number of Casino Rewards exclusives like Mega Vault Millionaire. This title also offers a progressive jackpot that can reach several millions of euros and is definitely one to watch. However, the same issue with the selection of slot games also raises itself here with jackpot games. Due to the limited number of providers being represented, there are other notable progressives missing, for instance, Hall of Gods and Mega Fortune. There are so many establishments that offer both Microgaming jackpots, as well as many other providers developed jackpots. 

Live Casino Games

The available live casino games are powered by Evolution Gaming. This provider is at the top of the industry when it comes to live casino games. Stellar production values with friendly and professional dealers, available across a diverse selection of games and tables. Live chat functionality is also provided ingame and allows you to interact with both the dealer and other seated players. 

While Zodiac, unfortunately, doesn’t offer the full Evolution Gaming catalog, the titles it does support are all very good. You’ve got about a dozen tables to choose from that include Blackjack, Baccarat, Roulette, and Poker. Sic Bo is also available, along with some specialty games. Dreamcatcher and Monopoly Live have both proven themselves to be very popular live casino alternatives to the more traditional table games. Dreamcatcher is a wheel of fortune type game, while Monopoly Live beautifully mixes elements from the classic board with live wagering.

Zodiac Casino Game Selection

Game selection at Zodiac Casino

Usability

Apart from the neatly categorized games section and a clearly mobile-friendly design, there, unfortunately, isn’t much we can praise about the usability of this site. The egregious design flaw that does not allow you to access the terms, privacy policy, and other important informative pages is more than disappointing. Based on Zodiac’s licensing, it appears that they are a primarily UK-focused site. This can also be clearly seen from the .co.uk address you are playing from when logged in.

We contacted support to find some clarification on these usability issues, but our conversations did not yield any insight. We were instead sent direct links to the pages that couldn’t be navigated to and asked to clear our cache and cookies. The conversation regrettably ended up being rather circular, as we struggled to find an answer as to why even the desktop site was formatted as a mobile version and why these navigational tools were missing.

Mobile Casino

The Zodiac mobile casino site is definitely the foundation of the entire platform. Both the mobile and desktop versions look identical, which is not an issue by itself. A design-focused around a mobile device functions perfectly well on a desktop device. In both instances, you have a navigation bar at the bottom of the screen, which allows you access to the promotions, games, bank, and help pages.

Due to both the mobile and desktop versions being practically identical, the same usability issues crop up. This can be even more tedious on a mobile device, as flipping through tabs and logging in and out of your account isn’t as user-friendly as on a desktop. This lack of intuitive design and functionality really lets the site down, especially as there are tons of amazing mobile casino sites available on the market.

Screenshots
Zodiac Casino screenshot
Zodiac Casino screenshot
Zodiac Casino screenshot
Zodiac Casino screenshot
Zodiac Casino screenshot

Customer Support

All the informative pages you usually find at the bottom of a site will only be accessible when logged out of your account. This includes the terms and conditions page, among others. Unfortunately, we weren't able to find an FAQ section, which is always useful, especially to new members.

The Zodiac customer support team can be contacted via email or live chat on a 24/7 basis. You will first be put in contact with a bot when connecting via live chat. This bot provides auto responses based on keywords you type into the chat. This isn’t an issue in and of itself, as useful information can still be found and you do have the ability to be connected to an actual support agent. The issue is with the lack of transparency provided, as you are given no indication at the beginning of the chat that you are actually speaking to a computer. We found that when we spoke to an actual agent that they were informative and helpful, but unfortunately couldn’t give much insight as to why the site has so many flawed usability and design issues.

Zodiac Casino Help Support

Payment Methods

Clicking the Deposit or Bank tabs opens up a page that allows you to make deposits and withdrawals, along with the option to view your transaction history. There’s a good number of transaction methods available, which include the types most popularly used by players across the industry. Visa, MasterCard, Skrill and Neteller are all supported and can be used to make either a preset or custom deposit amount. Please keep in mind, no matter your chosen payment method, a currency conversion fee of 2.5% is enacted by Zodiac, should you request a withdrawal to a method that is of a different currency to your player balance. 

Bank transfer transactions are also available to make deposits and withdrawals with, however we would recommend you read through the general terms and conditions before committing to this type. For example, a €35 transaction fee will be charged on bank transfer withdrawal requests of under €3,000. This isn’t too much of an issue if you manage to win big and want to withdraw several hundred or a couple of thousands of euros, but becomes less financially viable if you are just looking to withdraw a double-digit amount for instance.

Verifying your Zodiac Account

Any player should make themselves familiar with the account verification process. This is a process of verifying ownership of your personal and payment information and is a mandatory process that online casinos must abide by. It is a legal requirement that gambling sites have a verification process in place, to help combat money laundering activities, as well as provide increased player safety. With Zodiac, you can send documentation directly to the dedicated payments email address. This can be done immediately upon account creation and will be processed within 48 hours of receiving your email. Documentation will generally entail proof of identity proof of address and proof of ownership over your chosen payment method.

Security

Zodiac appears to be primarily a UK focused casino. Their UK site holds a Malta Gaming Authority (MGA) license, as well as a UK Gambling Commission (UKGC) license. This does not appear to be the case for the site accessed by players from the rest of the world though, which appears to be licensed by the Kahnawake Gaming Commission, which overlooks the Microgaming server platforms that are used to run this site. This does make us feel slightly uneasy, as an MGA, UKGC or even a Curaçao license boldly presented and verified onsite, provides much more substance towards peace of mind.

This all might make you a little wary with regards to your personal information and any documentation you may need to send over for verification purposes. You have the Zodiac Privacy Policy that you can read through. This page covers the different ways your information, including personal and otherwise, are processed, stored, and secured. This document also covers your rights, however, you should also be aware that the legislation of your country of residence holds precedence over the policies laid out by an organization.

Zodiac Casino Security Section

Final Verdict

Zodiac often provides a comprehensive welcome offer, along with a decent range of games. The look and feel of it also don’t feel as dated as some of its contemporaries. Supporting 24/7 customer support, while also being part of a long-running and large network of online casinos are all great things. This is however where our praise, unfortunately, comes to an end. There is simply nothing to be found here that isn’t already done better, in every way, somewhere else. There are plenty of sites that now offer games in the thousands, not hundreds. Modern and clean user interfaces with complete and excellent navigational tools, along with transparent and easy-to-understand promotions, and licensing.

While we feel that there is a solid foundation to work from, a lot needs to be achieved and completely reworked in order for us to offer a strong recommendation for this establishment. We would instead recommend you check out some other establishments that we have reviewed so that you can see for yourself, the true potential and expectations that so many other sites achieve.

Zodiac Casino Online Review

What to expect
Hundreds of games supported
24/7 Customer Support
Mobile device focused
Part of the Casino Rewards group
Safe payment solutions
Nerijus Grenda
Nerijus GrendaUpdated: 26 Jan 2023
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
Casino details
English
Albania · Algeria · Andorra · Angola+176
Apollo Entertainment Ltd.
Game categories
Jackpots
Slots
Table Games
Live Casino
Blackjack
Baccarat
Roulette
Scratch Cards
Card Games
Casino Poker

1 player reviews

danny

It's rare for me to get rewards on my first five deposits at a casino so color me impressed because this casino managed that feat. Combiner, I heard I could win up to €500 though as I've already deposited twice, that figure must have reduced. If you want some pretty nice odds with your bonus, then don't go all out on the first and second welcome bonuses because their bonus terms suck. Instead, I recommend you go for the consecutive ones after that, which come with a 30× wagering condition instead. I don't have to worry about bonuses anymore because I've got an impressive list of them already. Just watch out for the bonus terms attached to them.

The wagering conditions are abysmal and should have never been imposed on the bonuses in the first place. For one, the welcome bonus isn't that juicy so why would they attach a 200× bonus term to it? Why won't they allow me to skip the bot which I have to talk to before connecting with the live chat? The live chat feature isn't handled this way at other casinos so I wonder how they decided to include the bot.

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Q: 

How many games does Zodiac Casino have?

A: The number of games available at Zodiac Casino is increasing all the time, but at the time of writing this Zodiac Casino review, we counted more than 550 games. The game category you’ll find the largest selection of games in is the Slots category.
Q: 

Can I get a Zodiac Casino bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at Zodiac Casino, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

What deposit and withdrawal options are available at Zodiac Casino?

A: Which payment options you’ll have available to choose from at Zodiac Casino is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.
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