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Zodiac

Zodiac Casino

8.0Our score

Generous Welcome Package

Not accepting players from: Virginia - United States

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Zodiac Casino Details

Choose the right casino

Gambling License:
Game category:
Slots, Jackpots
Game provider:
Languages:
English, German, French
Restricted countries and regions
iGaming Company:
Live chat:
Yes
Withdrawal methods:
SkrillBank transfer View more  PaysafeCard, Interac Online, Interac e-Transfer
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-48 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 6-10 days
Withdrawal timeframe cheques: 10-21 days

Pros

  • Welcome bonuses on first 5 deposits
  • 24/7 customer support
  • Large progressive jackpots
  • Part of a long standing network
  • Game types nicely categorized

Cons

  • Glaring design and usability flaws
  • UK focused platform

Stellar signs, tales of fortunes and fates yet to come. Most of us are well aware of our star signs and the astrological phenomenon of the zodiac. Whether you believe it or not, it never hurts to secure additional fortune and luck where you can when hitting the slots or dealing the cards. Zodiac Casino takes this to heart and even provides horoscopes for its players, which is provided on a regular basis and comes with its own set of lucky numbers for each of the zodiacs. Part of the long established Casino Rewards network, this site is amongst a collection of 29 establishments that are brought together by a group who have been in the business for decades.

Zodiac Casino review

What to expect at Zodiac:

  • Hundreds of games supported
  • Rewards on your first 5 deposits
  • 24/7 Customer Support
  • Mobile device focused
  • Part of the Casino Rewards group

Table of Contents

Game Selection

Casino, Live Casino & Jackpots

The Zodiac Casino games collection consists of slots, jackpots, table and live casino games. There’s at least one choice for every type of popular game. With over 550 titles supported, there’s a good chance you will find something that fits your playstyle. There are several categories to browse through, making it easy to focus on a particular genre selection. Selecting a category will also provide you with the option to look through subcategories. For instance you can specify Blackjack games within the Table Games category to only look at those specific titles.This is in addition to the recommendations tab, as well as the Recently Played and Favourites categories, which are customized to your activity.

Slots and table games

The range of slot games are primarily provided by Microgaming, along with some Casino Rewards exclusive titles. Microgaming is one of the most popular games providers in the industry and features a huge library of games that they have been developing for decades now. This does give slot players a lot of choice, which includes some of the most popular titles around, such as the Immortal Romance and Lost Vegas slot games. The main issue lies with the fact that this is a rather limited selection of providers, especially when compared to many other sites. As well known and appreciated Microgaming slots are, fans of other providers like NetEnt and Play’n ’GO will be disappointed. 

There’s a couple of dozen table games to also choose from. There are several Blackjack titles, as well as Roulette, Baccarat and Sic Bo tables also being present. For Video Poker fans, there are 7 titles to choose from, providing a nice variety of formats. The Variety category gives you access to about a dozen Scratch Cards, which is great to see. Sometimes it can be quite difficult to find a site that offers Scratch Cards, as they appear to be somewhat underrepresented across the industry.

Jackpots at Zodiac

The Progressive Jackpots category has around half a dozen selections, which includes some massive jackpot amounts. Thanks to this site supporting Microgaming games, you’ll be able to find the king of progressives Mega Moolah, which holds the record for the biggest online progressive jackpot win ever at almost €19 million. You will regularly see this game’s jackpot amount be in the millions of euros, making this a prime choice for the big thrill seekers out there.

There’s also a number of Casino Rewards exclusives like Mega Vault Millionaire. This title also offers a progressive jackpot that can reach several millions of euros and is definitely one to watch. However, the same issue with the selection of slot games also raises itself here with jackpot games. Due to the limited number of providers being represented, there are other notable progressives missing, for instance Hall of Gods and Mega Fortune. There are so many establishments that offer both Microgaming jackpots, as well as many other provider developed jackpots. 

Live Casino games

The available live casino games are powered by Evolution Gaming. This provider is at the top of the industry when it comes to live casino games. Stellar production values with friendly and professional dealers, available across a diverse selection of games and tables. Live chat functionality is also provided ingame and allows you to interact with both the dealer and other seated players. 

While Zodiac unfortunately doesn’t offer the full Evolution Gaming catalogue, the titles it does support are all very good. You’ve got about a dozen tables to choose from that includes Blackjack, Baccarat, Roulette and Poker. Sic Bo is also available, along with some specialty games. Dreamcatcher and Monopoly Live have both proven themselves to be very popular live casino alternatives to the more traditional table games. Dreamcatcher is a wheel of fortune type game, while Monopoly Live beautifully mixes elements from the classic board with live wagering.

Zodiac welcome offer

You would be forgiven for thinking that your first deposit will grant you access to 80 Zodiac Casino free spins. This is particularly confusing, as the promotions page specifically mentions free spins. You are actually provided a €20 free money bonus, which can be played for €0.25 a spin on progressive jackpots. This is where the “80 chances” on the promotional material comes from. While some may initially be disappointed by the lack of free spins, these bonus funds offer a lot more diversity than spins that could be locked to a single game.

Your next 4 deposits then grant you access to various deposit bonuses. Your 2nd deposit allows you to claim a 100% deposit bonus up to €100, while your 3rd deposit gives a 50% deposit bonus up to €80. Your 4th and 5th deposits each grant a 50% deposit bonus up to €150 respectively. This means that your first 5 deposits will net you a €20 free money bonus, as well as €480 worth of deposit bonus funds.

No Zodiac Casino bonus code is required to claim these offers, however you must opt into the promotion during the account creation process by checking a tick box.

Bonus terms and wagering requirement

Thanks to some very confused usability decisions, which we cover below,  the terms and conditions page can not be navigated to when logged into your account. You will instead need to find the Sign Up tab, located at the top of the main page when logged out of your account. 

These terms state that the Zodiac Casino bonus funds received from your 1st and 2nd deposit must be wagered through 200 times. This is a huge amount of wagering to commit to and goes way beyond the requirements you would usually expect to find in a welcome offer. The subsequent bonus funds received from your deposits will however only have a 30 times wagering requirement, which is much more reasonable. The incredibly high wagering on the 1st bonus can be reasoned with, purely on the fact that you are getting a €20 bonus on a deposit of at least €1. It does however make less sense why the deposit bonus granted on your 2nd deposit would also have such high requirements.

Virginia - United States Zodiac bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

Up to £480 + 80 Spins
200x (b)
-
Type

Welcome Packages

Amount
Up to £480 + 80 Spins
Wagering Requirement
200x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

The Zodiac Casino promotions page only shows the current welcome offer and doesn’t provide any terms whatsoever. There is nothing when logged in to indicate any ongoing or regular promotions. You will also not be able to find any information on the loyalty program, which is explained in the FAQ page. Again, you will need to log out of your account to find this FAQ page. There you can find an overview of the loyalty program, which grants you rewards for real money wagers. The odd thing is that there appears to be no functionality within your account to support this. The loyalty page instead refers you to the same welcome offer information provided on the promotions page. We would therefore strongly recommend you contact the support team to inquire about your eligibility into the loyalty program.

Usability

Apart from the neatly categorised games section and a clearly mobile friendly design, there unfortunately isn’t much we can praise about the usability of this site. The egregious design flaw that does not allow you to access the terms, privacy policy and other important informative pages is more than disappointing. Based on Zodiac’s licensing, it appears that they are a primarily UK focused site. This can also be clearly seen from the .co.uk address you are playing from when logged in.

We contacted support to find some clarification on these usability issues, but our conversations did not yield any insight. We were instead sent direct links to the pages that couldn’t be navigated to and asked to clear our cache and cookies. The conversation regrettably ended up being rather circular, as we struggled to find an answer as to why even the desktop site was formatted as a mobile version and why these navigational tools were missing.

Mobile Casino

The Zodiac mobile casino site is definitely the foundation of the entire platform. Both the mobile and desktop versions look identical, which is not an issue by itself. A design focused around a mobile device functions perfectly well on a desktop device. In both instances you have a navigation bar at the bottom of the screen, which allows you access to the promotions, loyalty, games, bank and help pages.

Due to both the mobile and desktop versions being practically identical, the same usability issues crop up. This can be even more tedious on a mobile device, as flipping through tabs and logging in and out of your account isn’t as user friendly as on a desktop. This lack of intuitive design and functionality really lets the site down, especially as there are tons of amazing mobile casino sites available on the market.

Zodiac Help and Support

All the informative pages you usually find at the bottom of a site will only be accessible when logged out of your account. This includes the FAQ and terms and conditions pages. While we do find that this is woefully inadequate, as all informative materials should be reachable from your account, what is provided in the FAQ is quite extensive. 

These are the main categories in the Zodiac FAQ:

  • Getting Started
  • Login and Registration
  • Banking
  • Loyalty Program
  • Casino Games
  • Other Questions

The Zodiac customer support team can be contacted via email or live chat on a 24/7 basis. You will first be put in contact with a bot, when connecting via live chat. This bot provides auto responses based on key words you type into the chat. This isn’t an issue in and of itself, as useful information can still be found and you do have the ability to be connected to an actual support agent. The issue is with the lack of transparency provided, as you are given no indication at the beginning of the chat that you are actually speaking to a computer. We found that when we spoke to an actual agent that they were informative and helpful, but unfortunately couldn’t give much insight as to why the site has so many flawed usability and design issues.

Deposits and Withdrawals

Clicking the Deposit or Bank tabs opens up a page that allows you to make deposits and withdrawals, along with the option to view your transaction history. There’s a good number of transaction methods available, which include the types most popularly used by players across the industry. Visa, MasterCard, Skrill and Neteller are all supported and can be used to make either a preset or custom deposit amount. Please keep in mind, no matter your chosen payment method, a currency conversion fee of 2.5% is enacted by Zodiac, should you request a withdrawal to a method that is of a different currency to your player balance. 

Bank transfer transactions are also available to make deposits and withdrawals with, however we would recommend you read through the general terms and conditions before committing to this type. For example, a €35 transaction fee will be charged on bank transfer withdrawal requests of under €3,000. This isn’t too much of an issue if you manage to win big and want to withdraw several hundreds or a couple of thousands of euros, but becomes less financially viable, if you are just looking to withdraw a double digit amount for instance.

Verifying your Zodiac account

Any player who plans on withdrawing any winnings gained from an online casino, should make themselves familiar with the account verification process. This is a process of verifying ownership of your personal and payment information and is a mandatory process that online casinos must abide by. It is a legal requirement that gambling sites have a verification process in place, to help combat money laundering activities, as well as provide increased player safety. With Zodiac you can send documentation directly to the dedicated payments email address. This can be done immediately upon account creation and will be processed within 48 hours of receiving your email. Documentation will generally entail a proof of identity proof of address and proof of ownership over your chosen payment method.

Security and Licensing

Zodiac appears to be primarily a UK focused casino. Their UK site holds a Malta Gaming Authority (MGA) license, as well as a UK Gambling Commission (UKGC) license. This does not appear to be the case for the site accessed by players from the rest of the world though, which appears to be licensed by the Kahnawake Gaming Commission, which overlooks the Microgaming server platforms that are used to run this site. This does make us feel slightly uneasy, as an MGA, UKGC or even a Curaçao license boldly presented and verified onsite, provides much more substance towards peace of mind.

This all might make you a little wary with regards to your personal information and any documentation you may need to send over for verification purposes. You have the Zodiac Privacy Policy that you can read through. This page covers the different ways your information, including personal and otherwise, are processed, stored and secured. This document also covers your rights, however you should also be aware that the legislation of your country of residence holds a precedence over the policies laid out by an organization.

Conclusion of Zodiac review

Zodiac provides a comprehensive 5 deposit welcome offer, along with a decent range of games. The look and feel of it also doesn’t feel as dated as some of its contemporaries. Supporting 24/7 customer support, while also being part of a long running and large network of online casinos are all great things. This is however where our praise unfortunately comes to an end. There is simply nothing to be found here that isn’t already done better, in every way, somewhere else. There are plenty of sites that now offer games in the thousands, not hundreds. Modern and clean user interfaces with complete and excellent navigational tools, along with transparent and easy to understand promotions, loyalty programs and licensing.

While we feel that there is a solid foundation to work from, a lot needs to be achieved and completely reworked in order for us to offer a strong recommendation for this establishment. We would instead recommend you check out some other establishments that we have reviewed, so that you can see for yourself, the true potential and expectations that so many other sites achieve.

Pros

  • Welcome bonuses on first 5 deposits
  • 24/7 customer support
  • Large progressive jackpots
  • Part of a long standing network
  • Game types nicely categorized

Cons

  • Glaring design and usability flaws
  • UK focused platform

Screenshots

Casino - FAQs

  • The number of games available at Zodiac is increasing all the time, but at the time of writing this Zodiac review, we counted more than 550 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, the first bonus offer you’ll get as soon as you have registered at Zodiac, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.

  • Yes, Zodiac has an FAQ page, and there you’ll find answers to all the questions players frequently have at Zodiac. If you can’t find answers to your questions on that page, simply contact their support department.

  • Which payment options you’ll have available to choose from at Zodiac is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

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