Licensing Jurisdiction
As stated earlier, Gaming Curacao’s license allows operators under it to operate from Curacao. However, many online casinos use this license to operate in unregulated markets. Of course, online gaming must be legal in these jurisdictions. For example, casinos licensed by Gaming Curacao are not allowed to offer their services to players from Aruba, Australia, Curacao, France, Bonaire, Netherlands, St Martin, UK, Spain, Saba, Statia, and the USA.
Securing a Gaming Curacao license is quite easy and pretty much similar to the other gambling licenses from Curacao. First, the operator must register the company under Curacao laws. Next, the iGaming operator must provide relevant documents that include those of the beneficial owners, proof that they don’t have criminal records, a business structure, and previous finances.
After submitting the paperwork, approval may take up to six weeks. The operator will also have to comply with technical specifications that include the server’s location and security, domain name, and overall platform security. This is in terms of RNG certification and certificates of fair gaming by third-party testers.
The Main Focus of Gaming Curacao
Similar to other master licenses, Gaming Curacao focuses on anti-money laundering regulations and compliance. Measures on how to combat AML are part of the requirements to obtain a license.
Responsible gambling is at the sole discretion of the operator. Curacao Gaming doesn’t have measures in place that require online casinos to implement responsible gambling. Nonetheless, most of its licensees implement these measures for the purpose of appealing to more customers worldwide.
In terms of fair gaming, Gaming Curacao requires its licensees to submit certificates that prove the games offered are fair. On top of that, the operator must show that it has an RNG (random number generator) it will use for draws. Data protection compliance is also part of the company’s requirement since the regulator requires the operator’s hardware to be available in Curacao.
Security at Online Casinos Licensed by Gaming Curacao
Most of the iGaming sites licensed by Gaming Curacao use SSL encryption technology. Furthermore, some of these operators go the extra mile to reinforce overall website security by implementing other measures using third-party companies. Even so, the master license’s technical team will check for compliance before issuing the license.
How to Validate a Gaming Curacao License Status
You can validate the operator’s license status by clicking on the regulator's logo located at the site’s footer. You will easily recognize the multi-colored logo that rocks the GC letters in its center. Clicking on it will redirect you to Gaming Curacao’s validator page.
Here, you will find information about the licensee’s verification status, the license number, and the website(s) associated with it. Naturally, there's also a green checkmark or a red cross informing whether the license is active or not.
Unfortunately, this regulating body doesn't offer a public register where users can browse license holders. So, if a casino claims to be licensed by Gaming Curacao and there's no interactive validator on their website, you have no other way to confirm these claims.
How to File a Complaint to Gaming Curacao
Dispute resolution used to be a weak point for this master license. There weren't any emails or forms that players could use to reach out and seek help.
Things have changed, however, as players can now use the [email protected] email to contact the authority. They can report any unfair practices that break the rules of operators working under the Gaming Curacao license.
Besides this option, it’s also up to the iGaming site to partner with a third-party institution that offers dispute resolution mechanisms. Alternatively, they can resolve the issues in-house. Still, it's still good to know that you can reach out to the license issuer because operators are typically more dedicated to resolving issues when pressed by iGaming authorities.
