Available on desktop & mobile
Phone support not available
Great selection of games
Long withdrawal times
Licensed and regulated casino
High wagering requirements
Safe payment solutions
Regular onsite promotions
Your first spin at Spin Hill casino will probably not be on a slot machine, as the welcome bonus you get is decided by a spin on a wheel of fortune. When making your first deposit, you get to spin the wheel and claim your bonus. The minimum deposit is £10, but you can also deposit more if you’d like, of course.
Just like at any other online casino, the welcome offers are subject to change. But, most often, it’s the wheel you get to start off with. Each slot on the wheel has a different bonus, which can give you anything from a 100% deposit bonus to a 1,000% deposit bonus. But be careful: there is also a slot that won’t reward any bonus at all…
However, spinning the wheel is free, so you have nothing to lose. Either you’ll get lucky, or you won’t – just like in any other casino game. It should be said, though, that the ‘unlucky’ slot on the wheel is just one out of nine slots, so your chances of getting a welcome bonus are quite good.
Unfortunately, the initial excitement over getting a welcome bonus might subside a bit once you read the terms the bonus comes with. The wagering requirement you’ll have to fulfil before you can convert the bonus money into real, withdrawable winnings is as high as 65x your bonus and your deposit. This is more than double the industry standard, so you’ll have to be lucky indeed to complete it.
If you do complete the wagering requirement, there’s more bad news. The maximum you can withdraw from your bonus winnings equals your lifetime deposits. And, since this is a welcome bonus you’ll get with your first deposit, your winnings will equal what you deposited. If you deposited £10, then that’s all you can win from the bonus; if you deposited £50, then that’s what you can withdraw, and so on until maximum cap of £250. This might make the bonus less than appealing for high rollers who deposit large amounts.
Should you win more than the max win limit, the rest of the funds will be debited from your account balance before you can request a withdrawal.
Another thing you should note is that the bonus funds can’t be used on all games. Roulette, blackjack, other table games, and progressive jackpot games can not be played with bonus funds. So sticking to “normal” slots is the best option.
What we like the best about the Spin Hill bonuses is the number of different promotions and campaigns available for already registered players. There are different offers for different game types, so you can be sure that you’ll be able to claim a bonus almost no matter what kind of game you want to try your luck on. But keep in mind that the bonus terms will vary from bonus to bonus, and they don’t all work the same for all game types.
You’ll always find a complete overview of what bonuses you have available on the promotions page, and that’s also where you can claim some Spin Hill free spins.
As you play at Spin Hill, you can complete tasks. There is a certain number of tasks you should complete for each level, and once you level up, you’ll get a spin on the Mega Reel. The Mega Reel will give you a bonus of some sort, and this is basically the way Spin Hill rewards its active players.
The specific bonuses in the Mega Reel change all the time, but in this wheel of fortune style bonus, you’re most likely to get free spins on a slot. Just remember that, like the wheel that gives you your welcome bonus, there are some less-than-ideal terms. The maximum win per 10 free spins is £8, and the wagering requirement is, again, 65x.
With more than 1,600 games, the selection at Spin Hill casino is quite good. Most games are slots and, more specifically, video slots. But there’s more: Spin Hill also offers live casino games, scratch cards, and bingo. The latter is always a big hit among British players.
In order for you to easily find the games you want to play, Spin Hill has sorted all game titles into some main categories. The ones you’ll find in the main menu are:
As you can see from the ‘My Faves’ category, you can also mark your favourite games while playing. That way, you can quickly find your way back to the games you like the best.
The majority of the games available at this UK online casino are slots.. You’ll find classic slots as well as video slots and even some jackpot games. To ensure a good mix of different slots, a long list of game providers is present. You’ll find player favourites like Yggdrasil, NetEnt, Quickspin, Pragmatic Play, and Red Tiger, among others.
One thing that you might find a bit disappointing is that the slots aren’t sorted into any sub-categories. Yes, you’ll find new and hot games, but it’s not possible to sort them by game provider, in-game bonus features, or anything else for that matter. Basically, they’re all just collected in the ‘Casino’ category. However, if you know which game you want to play, you can use the search feature to find it.
The games featuring a jackpot have all been collected into one category. You’ll find a total of 53 games. While some of them might be some you’ve come across before, like Ozwin’s Jackpots, Stampede Jackpot, and Temple of Iris 2, you might also miss some well-known games. Unfortunately, none of the truly big global progressive jackpots is present. You’ll have to play games such as Joker Millions, Mega Fortune, and Mega Moolah at other casinos.
A game that we thought was a nice surprise within the Spin Hill jackpot games is My Bingo Hall Jackpot. This is a slingo game featuring a jackpot as the main prize.
If you’re looking to try your luck on table games, you’ll find a passable selection of these games. As RNG games, roulette and blackjack are the two classics that offer the best selection. An exciting game that is not commonly found at other online casinos, is the game of solitaire.
Live dealer games on offer at Spin Hill are found within the Table Games tab. There is no separation between RNG games and live games, which isn’t a big problem, just a bit unusual. The live games available are the classic ones, i.e., blackjack, roulette, and baccarat. Other than that, there aren’t really many other classic game types.
Game show games are available, though, thanks to the provider Pragmatic Play. Sweet Bonanza CandyLand and Mega Wheel are two of the wheel of fortune types of game shows they offer.
There aren’t that many reputable online casinos that also offer a good selection of bingo rooms, but Spin Hill does. They have eight bingo rooms: Country Road, Super Heavy Weight, Friday Fun, Beachball Blast, Heavy Weight, 80 Ball Bingo, 90 Ball Bingo, and Zoom Room.
On the game card for each bingo room, you can always see when the next game starts and how many players there are. The total prize pool will also be displayed, so you know what you’re playing to win. The number of balls per game is also prominently displayed.
As for the usability of the site, for the most part it’s good. The website is simple and thus easy to navigate. There aren’t loads of menus and buttons placed all over the site, which makes it intuitive to find the information and features you’re looking for.
The main menu, located at the very top of the screen when playing from a desktop, has ‘Trophies’, ‘Promotions’, and ‘All Games’ on the left side, while the right side contains your account information and the cashier. On the games page, the game categories are displayed right under the main menu, so you can’t miss the categories you can choose from.
The second menu on the site is located in the footer. That is, at the bottom of each page. Here, you’ll find information about responsible gambling, contact information for their support team, and all the casino’s terms.
Even though the site itself is good in terms of usability, one thing could have been done better. As mentioned earlier in this Spin Hill review, it isn’t possible to filter and sort games. This makes it a bit tricky if you would like to see the complete selection of your preferred type of games.
Ideally, we like seeing the possibility of sorting games by game feature; but at the very least we expect to be able to sort games by game provider. That’s not possible here. You’ll simply have to scroll through the full selection of games within each sub-category. Luckily though, the games load as you scroll down, so there’s no need to manually ask the site to load more.
When you want to play at Spin Hill from a mobile phone, you can easily do that straight from your web browser. No Spin Hill app is needed, so you won’t have to download anything. The navigation of the website from a mobile device works more or less like from a desktop. The game categories are the same, and the features and functionalities of the casino are also identical.
You’ll find the same information and pages, and the game selection is also almost identical. The games load directly in the browser, and the mobile website appears very quick and responsive. There are never any long loading times, at least not when we tested it. You’re also sure to appreciate that switching games or going from one place to the next on the site never requires more than a couple of taps.
In the website’s footer, you’ll find two links to get help. The first is ‘Contact Us’, and the second is ‘FAQs’. These two links both lead to the FAQ page. You’re asked to see if you can find the answer to your questions on this page first before you contact the support team.
These are the main categories in the Spin Hill FAQ:
It’s within the last category you’ll find the contact information for their support. So if you know you need to contact them, just scroll all the way down to the bottom of the FAQ. There, you’ll find a link that will take you to the actual ‘Contact Us’ page. The only option when you want to get in touch with someone is sending an email, as there doesn’t seem to be a live chat option available. They claim they’ll get back within two business days, which frankly is a very long response time to get any kind of help.
We should also mention that the whole section of the FAQ, where you have to go to find the email address, starts off with a message telling you NOT TO (yes, they use caps for this) send follow-up emails but rather wait until they get back to you. To some, this message might seem a bit less than friendly, getting the interaction with the support team off on the wrong foot…
When you want to add money to your Spin Hill casino account, you can do so using debit cards, PaysafeCard, Pay by Mobile, or PayPal. These options are the only ones available to players residing in the UK. The currency you’ll be depositing and playing with is British pounds.
No matter which of the four options you choose, the funds will be credited to your account immediately. The minimum deposit is £10, but if you’d like to qualify for the Mega Reel, you’ll need to deposit a minimum of £20.
Withdrawals at Spin Hill are, unfortunately, not very quick. A 72-hour pending time is applied to every withdrawal, which basically means they won’t even start processing your withdrawal before that time has elapsed. This is not considered standard within the industry.
The long pending period also means it’s impossible to get a quick withdrawal no matter which payment method you use. The withdrawal should be processed back to where the deposit came from; if that’s not possible, you’ll get to use an alternative method. Depending on the payment method, you can expect to get the winnings paid out and available on your account within three business days. This is on top of the 72-hour pending period.
Verifying your account at Spin Hill works the same way as at any other online casino regulated by the UKGC. The first step happens as soon as you register for an account. Later, you’ll also have to send in documents proving that the details you registered with are correct.
To verify your identity, you’ll need to submit an ID, such as a national ID, passport, or driving licence. Then, you’ll also need to verify your residency by providing proof of address. A utility bill or a bank statement is the preferred document for this. In addition, you might be asked to verify that you’ve only used payment methods that legally belong to you. A photo of a debit card (you’ll be told what information on the card you should cover up) or a screenshot of your online account is usually required for this.
The verification process can take up to 3 days. Spin Hill asks all their players to not contact them regarding the verification of the documents before this timeframe has elapsed.
The gambling licence that gives Spin Hill the legal right to offer gambling services in the UK is issued by the UK Gambling Commission – UKGC. This is the safest licence for anyone in the UK to play under, as you can always be sure that the casino is following the local regulations for online casinos. The UKGC is diligent with auditing casinos, and any casino found in breach of the rules will be heavily fined, or it’s licence will be suspended. That way, you can be sure that any casino, including Spin Hill, is doing its utmost to stay compliant with the rules that are there to protect you as a player.
In addition to the UKGC, there are other services and companies that keep you safe while playing at this casino. The website is secured with SSL encryption, and the software is tested and approved by SQS. Your personal information will never be shared with any third party, as Spin Hill is compliant with The Data Protection Act 2018.
Responsible gambling is also a key factor at any casino licensed by the UKGC. On the Spin Hill website, you’ll find a page dedicated to educating players regarding responsible gambling. You’ll also find what kind of help and tools the casino offers to make sure all players play as responsibly as possible. The topics they cover on this page are:
As a default, all players have a deposit limit on their accounts. Once you’ve reached this limit, you’ll have to wait until it resets, or you’ll have to apply to have it raised if you’d like to deposit more. To raise the limit, you’ll have to submit documents for a source of funds verification, where you basically have to prove that you can afford to deposit more into your account. The casino will then check whether it can approve you for a higher limit. Note that the deposit limit is across all Jumpman casinos, including the likes of Takeaway Slots and Good Day Slots. So, the limit is not only applied to Spin Hill but also to other casinos operated by the same company.
You can, of course, also lower the deposit limit and set your own limit per day, week, or month. Likewise, you can choose to take a break from your player account or self-exclude. Taking a break is available to you if you’d wish to take a break for up to six weeks, while self-exclusion has a minimum timeframe of six months.
Spin Hill has a lot to offer British players. The game selection is quite good, with more than 1,600 games. We especially appreciate the bingo rooms, as this game category is not often found at online casinos. The scratch cards and the live dealer games from Pragmatic Play are also a good addition.
You’re also sure to be pleased with the selection of bonuses, payment methods, and security, not to mention their dedication to responsible gambling. But unfortunately, there are also aspects of this casino that will not be given a top score after this in-depth review.
To start off with the negatives, we have to mention the lack of filtering options for the games. This is making the usability of the site less than ideal, which is a shame since the rest of the website is very easy to navigate. However, on the grand scale of things, this is a minor issue.
Secondly, there is a 72-hour pending period for all withdrawals. This is nothing other than bad service. Thirdly, it’s difficult to get help when you need it, as it’s only possible to contact the casino through email. On top of that, there are several less-than-friendly sounding messages asking players not to contact support if they already have a pending case. Finally, the bonus terms at this casino are terrible. The wagering requirements are double the industry standard, and the max amount you can cash out as winnings is also very low.
All things considered, whether you’ll be happy playing at Spin Hill will depend on what you value the most at an online casino. If a good variety of games and lots of promotions are your priority then you might like it. On the other hand, if you value customer support and quick withdrawals, you might want to have a look at some of our other top-rated online casinos.