Zodiac Casino UK Review

Zodiac Casino Signup Offer

When signing up, new players eligible to claim the Zodiac Casino bonus can be greeted by various deals.

Some of the common offers for newcomers might include deposit bonuses and bonus spins.

If free spins casino bonuses are available, be sure to check the games on which you can use them. At Zodiac Casino, these spins can be tailored for jackpot games or preselected slots and come with fixed values.

Deposits are usually required, and welcome packages have been known to extend to multi-deposit deals.

Bonus Terms

The casino is home to a wide range of bonuses, but the true value of any bonus can be found in the terms and conditions.

If we look at the general bonus terms here at Zodiac Casino, there are some important points to be aware of.

First, the wagering requirements. Some of the wagering rules for Zodiac Casino bonuses are huge. While this rule is primarily linked to the welcome package, it still requires some thought to judge whether you should go through with the offer.

Minimum deposit limits can also vary greatly, but there is nothing to suggest that any standard casino budget would not be able to afford it.

Promo Codes

Lastly, we should mention the requirements around entering a Zodiac Casino promo code to claim your bonus. In general, promo codes are not needed.
However, what is quite common is the need to opt-in for any bonus. Check the individual rules for each promotion to see how to claim the bonuses on offer.

Zodiac Casino Promotions

Apart from the Zodiac Casino welcome bonus, the operator does not usually keep its promotion page stocked with offers.

Therefore, it’s best if you sign up for the casino newsletter. In doing this, you will receive all the latest news on upcoming bonuses and any exclusive deals available to you.

The types of bonuses on offer can vary. But you are generally more likely to come across casino deposit bonuses, bonus spins, and the occasional no-deposit deal.

The Zodiac Casino games collection consists of slots, jackpots, table and live casino games. There’s at least one choice for every type of popular game.

With over 550 titles supported, there’s a good chance you will find something that fits your playstyle. There are several categories and subcategories to browse through.

For instance, you can specify Blackjack games within the Table Games category to only look at those titles.

This is in addition to the recommendations tab,  the Recently Played and Favourites categories, which are customised to your activity.

Slot Games

The range of slot games is primarily provided by Games Global, along with some Casino Rewards exclusive titles.

Games Global is one of the most popular software in the industry and features a huge library of games and slot studios.

This gives slot players a lot of choices, including some of the most popular titles around, such as the Immortal Romance and Lost Vegas slot games.

The main issue is the rather limited selection of providers, especially compared to many other online slot sites. 

Table Games

There are a couple of dozen table games to choose from. Blackjack titles, Roulette, Baccarat, and Sic Bo tables are all present.

For Video Poker fans, there are about 10 titles to choose from, providing a nice variety of formats.

Scratch Cards

The Variety category gives you access to about a dozen scratch cards, which is great to see.

Sometimes it's difficult to find a UK casino site offering scratch cards. They appear to be somewhat underrepresented across the industry.

Jackpots Games

The Progressive Jackpots category has around half a dozen selections.

Thanks to this site supporting Microgaming games, you’ll be able to find the king of progressives Mega Moolah, which boasts record-breaking online progressive jackpot wins at almost £18 million.

The limited variety of slot games also applies to jackpot games. Some popular progressives like Hall of Gods and Mega Fortune are missing, as Casino Classic mainly offers Microgaming jackpots. Many other casinos provide a wider selection from different providers.

Zodiac Live Casino Games

The live casino games are powered by Evolution. This provider is at the top of the industry when it comes to live casino games.

Stellar production values with friendly and professional dealers, available across a diverse selection of games. Live chat functionality is also provided in-game and allows you to interact with the dealer and other seated players. 

While Zodiac Casino doesn't have all of Evolution's games, the ones it does offer are excellent!

You'll find a variety of table games including Blackjack, Baccarat, Roulette, and Poker, along with Sic Bo and speciality games.

Dream Catcher and Monopoly Live are also available, providing popular alternatives with a wheel of fortune style and a mix of classic board elements with live betting.

Apart from the neatly categorised games section and a mobile-friendly design, there, unfortunately, isn’t much we can praise about the usability of this site.

The egregious design flaw that does not allow you to access the terms, privacy policy, and other important informative pages, is more than disappointing.

We contacted support to find some clarification on these usability issues, but our conversations did not yield any insight. We were instead sent direct links to the pages that couldn’t be navigated and asked to clear our cache and cookies.

The conversation regrettably ended up being rather circular, as we struggled to find an answer as to why even the desktop site was formatted as a mobile version and why these navigational tools were missing.

Mobile Casino & Apps

The Zodiac mobile casino site is definitely the foundation of the entire platform. Both the mobile and desktop versions look identical, which is not an issue by itself. A design focused on a mobile device functions perfectly well on a desktop device.

In both instances, you have a navigation bar at the bottom of the screen, which allows you access to the promotions, games, bank, and help pages.

Due to both the mobile and desktop versions being practically identical, the same usability issues crop up.

This can be even more tedious on a mobile device, as flipping through tabs and logging in and out of your account isn’t as user-friendly as on a desktop.

This lack of intuitive design and functionality really lets the site down, especially as there are tons of amazing mobile casino sites available on the market.

The Zodiac customer support team can be contacted via email or live chat on a 24/7 basis.

Initially, you'll interact with a bot on live chat, offering automated responses based on your queries. While this can still provide helpful information, the lack of transparency about speaking to a bot at the start of the chat is concerning. When connected with a human agent later, they were informative but unable to address site design issues.

Unfortunately, we weren't able to find an FAQ section, which is always useful, especially for new members.

Clicking the Deposit or Bank tabs opens up a page that allows you to make deposits and withdrawals, along with the option to view your transaction history. Many transaction methods are available, including the types most popularly used by players across the industry. 

Transaction Fees

We recommend reading the general terms and conditions before committing to bank withdrawals. For example, a £30 transaction fee will be charged on bank transfer withdrawal requests of under £3,000 and a £60 fee on cashouts over £3,000.

This isn’t too much of an issue if you win big and want to withdraw several hundred or a couple of thousands of pounds. But, it becomes less financially viable if you withdraw a double-digit amount for instance.

Transaction Limits

The minimum cashout is a reasonable £10, while the minimum deposit is a surprising £1.

KYC Process

Any player should make themselves familiar with the account verification process. This is a process of verifying ownership of your personal and payment information and is a mandatory process that reliable online casinos must abide by.

With Zodiac Casino, you can send documentation directly to the dedicated payments email address. This can be done immediately upon account creation and will be processed within 48 hours of receiving your email.

Documentation will generally entail:

• Proof of identity
• Proof of address
• Proof of ownership over your chosen payment method

The operator behind Zodiac Casino, Apollo Entertainment Limited, holds the reputable UK Gambling Commission licence. Having this approval means that a long checklist of requirements has been met and that always deserves praise.

You might feel cautious about sharing personal information and documents for verification. Check out the Zodiac Privacy Policy for details on how your information is handled, stored, and protected. Remember, your country's laws take precedence over company policies.

Zodiac often provides a comprehensive welcome offer, along with a decent range of games. The look and feel of it also don’t feel as dated as some of its contemporaries.

Supporting 24/7 customer support, while also being part of a long-running and large network of online casinos are all great things.

This is however where our praise, unfortunately, comes to an end. There is simply nothing to be found here that isn’t already done better, in every way, somewhere else.

There are plenty of sites that now offer games in the thousands, not hundreds. Modern and clean user interfaces with complete and excellent navigational tools, along with transparent and easy-to-understand promotions, and licencing.

While we feel that there is a solid foundation to work from, a lot needs to be achieved and completely reworked for us to offer a strong recommendation for this establishment.

We would instead recommend you check out some other 5-pound deposit casinos that we have reviewed so that you can see for yourself, the true potential and expectations that so many other sites achieve.