Kozmo Casino

Casino & Jackpots

At over 300 slot games, chances are you will find your favourite title. This includes progressive jackpots that offer big wins. Away from the slot games and players will also find a handful table games to hone their skills and strategies. 

Slots and table games

Kozmo runs on the Dragonfish software and the platform boasts over 300 slot games, and while this number may be disappointing, the quality is top-notch. The reason for this is the various leading software providers the casino partners with. They include NetEnt, NextGen Gaming, Eyecon, WMS, Reflex Gaming, Thunderkick, and IGT. With such providers on board, expect a wide range of slot games, from classic 3-reel games to modern 5-reel slots. 

The casino is stingy with the number of games it displays to visitors. For instance, visitors can only see slot games but after becoming a member, players can access a limited table game selection. Games here include baccarat, blackjack, and roulette. 

Jackpots at Kozmo

If you get tired of the small wins in the usual slot games, you can switch it up with the various jackpot games on offer at Kozmo. It’s not the widest selection on the internet but it’s bound to give you multiple options to try your luck in winning big. 

When it comes to the games on offer, players can expect some popular progressives. For instance, look out for Mega Fortune, Millionaire Genie, and Shaman’s Dream that come with massive cash prizes. 

Live Casino games

At the time of writing this review, GoodLuckMate didn’t come across a live dealer casino section. Therefore, live casino enthusiasts will have to scour the internet for a dose of live blackjack, roulette, baccarat, and other live game shows.

It all starts with the welcome bonus for potential players. If it’s not anywhere near appealing, then it’s a no. The welcome offer in Kozmo Casino is not as appealing as its astronomical theme. It only offers one type of welcome offer, which is the bonus spins with no cash. 

As a newbie, the casino will offer you 25 bonus spins on a game determined by the operator. However, you must deposit £10 to receive the bonus spins. You will also need a promo code to activate the spins. Use SPINS when asked to enter the promo code. If you fail to use this code, you will forfeit the bonus. 

Bonus terms and wagering requirement

This welcome offer is only available to first-time depositors only. The players must also deposit at least £10 to activate the bonus. After activation, you will have 7 days to use the bonus spins before they expire. 

There’s a downside when it comes to the maximum winnings from the spins. The operator sets this at a disappointing £2.50 and the casino will credit this as bonus funds. To withdraw the bonus funds, you must meet the wagering requirement set at 40 times the bonus funds. 

Promotions and bonuses

If you crave the big-boy perks, consider joining Kozmo’s VIP program. Once you become a member, look forward to a personal account manager, exclusive access to bonuses, VIP customer support, etc. Unlike other schemes that come with 5 levels, this comes with a whopping 12 levels. Each level features various privileges and benefits. To climb higher and higher, you need to collect points by wagering on the platform. 

Apart from the VIP program, players can look out for daily bonus spins. Up to 50 bonus spins every day for existing players with no wagering requirements. You also want to stay alert for upcoming promotions.

Tablet, desktop, or smartphone, whichever method you decide to use to access Kozmo’s website, you can look forward to quality gaming because the operator supports all of them. For players on the move, this is good news because it means there’s no worry of missing out on favourite games. 

All features including the cashier, customer support, and bonuses are available on the mobile version. Thanks to HTML5, gamblers can get in on the action on any device regardless of the screen size or operating system. All you need is an up-to-date mobile browser and with Instant Play technology, you don’t need to download any software to play. 

Talk of games and the operator promises to provide a variety of slots but you can only access these games once you become a member. This includes the demo version as well.

Kozmo has a friendly customer support team on hand to offer any kind of support you may need. Before getting to the team, you can find solutions to some of the commonly asked questions in the FAQ section. Payments, bonuses, and games, every section is included here. 

These are the main categories in the Kozmo FAQ:

• Most Popular
• My Account
• Payments
• Withdrawals
• Bonuses
• Bonus spins
• Wagering Requirements
• Rewards Program
• Support
• Play Safe
• Technical
• Licenses & Security

If you don’t find an answer to your question, call the support team using the provided phone number. Note that UK players will call the number toll-free and the team is only available between 10 am and 2 am, 7 days a week. If you don’t want to incur charges as an international player, your only alternative is using the contact form in the “Help” section. Responses after using this method may take up to 24 hours. 

The banking selection here ticks the variety box but fails when it comes to the numbers available. For your deposits, Kozmo partners with credit/debit card issuers such as VISA and MasterCard. Other options include eWallets such as PayPal, Neteller, and Entropay. Apple Pay, Wire Transfer, and Interac-Online are also available for deposits. The minimum deposit amount stands at £10. 

Apart from PaysafeCard, you can use all deposit options to withdraw your winnings. The standard waiting time here is 48 hours. Afterwards, card payments will take up to 5 business days to process the withdrawals, while eWallets will take between 2 and 3 days. The casino doesn’t charge for withdrawing or depositing funds but you may want to check with your payment provider. 

In terms of security on the platform, Kozmo uses 128-bit SSL encryption technology. This means players’ sensitive information is secure during transmission over the internet. Furthermore, the casino uses top-notch firewalls to secure its servers.

When it comes to licensing, the casino boasts two licenses from two top regulatory bodies in the online gambling industry – the UK Gambling Commission and the Gibraltar Gambling Commission. The platform uses a random number generator, which ensures the games on the platform produce independent and fair results. 

To a great extent, Kozmo Casino is a good gambling platform with a variety of games for online gamblers. The lack of a live casino section is a disappointment but the slot games and the limited table games cover up for that. There’s a comprehensive VIP program that makes the casino stand out when it comes to rewarding loyalty. 

A decent customer support team ensures players get useful information on their problems. The downside here is the team is available for limited hours and there’s no live chat feature for quick responses. A range of banking options ensures players spend the least time at the cashier and more at the lobby. Nevertheless, we would like to see the casino add more options to the existing list. Still, at the cashier, the lengthy withdrawal time is a headache and the operator should shorten this. 

All in all, Kozmo is still a new casino with the potential to grow into a big brand in the future. GoodLuckMate would recommend this for players looking for something different