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Prime Slots

Prime Slots

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Help & Support
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Payment Methods
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Security & Licensing
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If you’re looking for an online gambling platform with all your casino games, Prime Slots is a prime spot to start your adventure. This operator offers a wide range of game categories including slots, table titles, and live casino releases. Players also have a welcome offer in the form of free spins totaling 123 to jump-start your activities in the lobby. The operator also offers a diverse range of ongoing promotions for existing players. But there’s a lot to explore about this casino apart from the games and bonuses. In this Prime Slots review, GoodLuckMate looks into usability, mobile gaming, customer support, and payment options among others. 

Pros & Cons
Live chat available
Available on desktop & mobile
Licensed and regulated casino
Various payment options
Regular onsite promotions
Limited customer support hours
Low max withdrawal limits

Bonuses

There are many Prime Slots bonuses, free spins, and other promotions available based on players' country of residence. New players at Prime Slots casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.

prime slots bonuses

Game Selection

Casino, Live Casino & Jackpots 

There’s more than enough for everyone on this gaming site. Players will be treated to over 3,200 Prime Slots games. These titles touch on various game categories including slots, live casino, table games, instant win releases, progressive jackpot slots, and virtual sports. 

These releases come from a wide range of game providers. Look out for titles from Play’n GO, GVG, Red Tiger Gaming, Stakelogic, Pragmatic Play, and NetEnt just to mention a few. 

Slots and Table Games

It doesn’t come as a surprise for slots to occupy the largest space of the casino lobby. Besides, they are the most popular online casino games. Speaking of slots, this operator hosts multiple types of slots. Expect to come across classic slots, video slots, 3D slots, and progressive slots. Classic slots are fewer in number but you should have plenty of titles if you prefer laid-back gameplay. 

If you are a table game enthusiast looking to engage your brain to claim your wins, there’s a whole collection of titles on this platform. To be more precise, there are just below 200 games in this category of casino games. Blackjack, roulette, and baccarat are available in multiple formats. Video poker fans also have something to choose from. The likes of Aces & Faces, Jacks or Better, Deuces Wild, and Joker Poker, etc are available in single or multiple hands. 

Instant win titles are available in the lobby to cater to players looking for instant gratification. Look out for 25 scratchcard games including fun titles such as Masked Singer Scratch, Cherry Blast Scratch, and Rainbow Wilds are just some of the picks to look out for. 

Finally, there’s a virtual sports category. It hosts a few titles but is better than nothing. Virtual Euros 2016. Virtual Champions and Virtual Football Pro are a few of the releases here.

Jackpots at Prime Slots

Fans of big wins have a chance of bagging massive wins courtesy of the jackpots section. Loading the jackpots section reveals over 140 titles to choose from. Note these are the progressive jackpots. That means these jackpot amounts will continue rising until someone wins the ultimate prize. 

Some of the popular names you can expect here include Arabian Nights, Divine Fortune, Cop The Lot, and Genie Jackpots just to mention a few. 

There’s another category of jackpots known as daily jackpots. This section contains slightly over 90 daily jackpot titles. These are titles with jackpot amounts scheduled to fall at certain times. 

It could be at the end of the day, before the end of each hour, or before the jackpot strikes a certain amount. Some of the titles here include Gonzo’s Quest Megaways, 24 Hour Grand Prix, Agent Royale, and Bounty Raid. 

Live Casino Games

Fans of live dealer titles have over 115 titles to choose from. These are titles drawn from popular table games such as roulette, baccarat, craps, and blackjack. On top of that, there are several game shows such as Monopoly Live, Crazy Time, and Dream Catcher among others. Three Card Poker and Caribbean Stud Poker are also available. Table limits here start from as low as €0.10 to as high as €20,000. 

Powering this section is a range of game studios. They include Pragmatic Play, Evolution, and Authentic Gaming. That means you can expect high-quality gaming. This is from the live HD streaming from partner studios, with cameras capturing different angles for an immersive gaming experience. 

Professional live dealers are also available to guide players on each table. Finally, there’s a real-time chat service where online players can interact among themselves and with the dealer. 

prime slots game selection

Game selection at Prime Slots

Usability

It’s free-flowing once you load the operator’s website. Thanks to its responsiveness, all crucial functions are within reach. As soon as you load the website, you’ll see the main menu to the top left. 

This menu hosts promotions, games, contacts, and responsible gaming options. There’s another menu with the different games available on the platform. The leftmost end of this menu has a search box, which you can use to find games. 

The top right hosts the sign-up and log-in buttons. Once you log in, this section hosts the links to the cashier, tournaments, and promotions. Just below the game categories is a banner with the welcome bonus offer. From there, it’s all about the different games on the platform to the bottom of the page. 

The bottom end of the page contains links to more sections of the site. They include the terms and conditions, bonus policy, and responsible gaming. 

Mobile Casino

You don’t have to wait until you get to a laptop or desktop. You can take fun anywhere with you. The Prime Slots mobile casino uses HTML5 technology to ensure players can use their tablets and smartphones to access their favorite casino games. 

Thanks to this versatile coding language, the gaming site is available on popular operating systems. Android, iOS, or Windows, you get the same gaming experience. There’s no mobile app but no worries there. A mobile web browser and an internet connection are your best friends here. 

Accessing the site on a mobile device is smooth thanks to the site’s responsiveness. There’s a sitemap as well for players to navigate the website. The games on the mobile site are slightly fewer than what the desktop version offers. But that’s to be expected. Even so, players will still find all the game categories, banking options, and customer support services.

prime slots usability

Screenshots

Prime Slots Help & Support

Prime Slots support options come in three formats on this platform. The first step is to open the dedicated FAQ page. This section contains answers to some of the recurrent issues raised by other players. 

These are the main categories in the Prime Slots FAQ:

  • License & Security
  • Bonuses & Promotions
  • Deposit/Withdrawal
  • Account Technical

But the section is not as detailed as you would expect. In that case, chances are you may not find a satisfactory solution. Your next option is to initiate the live chat service to chat with a support agent. Responses are quite fast but there’s a downside to using this service. Players can only find help between 06:00 and 00:00 GMT, which is when the service is available. 

There’s no phone support but players can use an email address to write to the team outside the live chat hours. The only problem here is you may have to wait up to 24 hours to get a response. 

Payment Methods

Players have a wide range of banking options to deposit and withdraw funds at this gaming site. However, it’s important to note some of these payment methods are available depending on your country of residence. Expect MasterCard, Maestro, and VISA credit/debit cards. EcoPayz, bank transfer, Neteller, Skrill, and Paysafecard are also available among other payment methods. The minimum deposit amount accepted by the casino is €10. Note that the operator charges fees when depositing funds. But the fee depends on the payment method. We found this to be a major downside.

Withdrawals are possible using most of the deposit methods. But this is only possible after verifying your real money account. You’ll see how to do that next in our Prime Slots review. Withdrawals take up to 48 hours to process. The minimum withdrawal is €20 while the maximum cash-out amount is €10,000 every 30 days. We find this to be on the lower side, especially for high-rollers. The maximum withdrawal amount for a single transaction stands at €5,000. 

Keep in mind, all other winnings will be paid in monthly installments of €10,000 every 30 days. Wins of €5,000 and above or jackpot wins may take longer to process. 

Verifying Your Prime Slots Account

The operator reserves the right to ask you to verify your account when depositing or withdrawing funds. This is in line with its KYC policies. The site may request various documents to prove your identity. They include a copy of your identification card, a copy of your driver’s license, and a copy of the front of the credit card being used to make the deposit, and a bank statement. 

You can also provide a signed deposit confirmation form, credit card statement, or a copy of an up-to-date utility bill clearly showing your name. These documents may also come in handy when proving your address.

The casino advises players to furnish the support team with these documents prior to placing a withdrawal. This will save you a hold on your account. Remember, all withdrawals must be cashed out using the same deposit method. This is unless the deposit method doesn’t offer a withdrawal channel. 

prime slots deposit

Security

You can play without fearing for your personal security. This iGaming site has several measures in place to ensure your financial and personal information remains within safe confines. One of the measures is the use of SSL encryption technology to encrypt data between the customer and the servers. Prime Slots also employs a strict privacy policy framework to guide how they collect data about its customers. 

This website is a SkillOnNet Ltd. product and it boasts a license from the Malta Gaming Authority (MGA). Therefore, you can be sure you’re playing on a regulated platform. 

The gaming site sources its titles from top developers in the industry. Therefore, you can rest easy knowing all games use random number generators (RNG). That means the wins or losses are fair and independent of outside influence. 

Conclusion

GoodLuckMate found plenty of positives on this platform. The game collection is one of them, with the site hosting over 3,200 titles from top developers. On top of that, there are plenty of bonuses and promotions to power your bankroll as you enjoy your favorite casino games. The only disappointment is in the rather reduced welcome offer. 

Plenty of banking options means players have plenty of choices. But the downside is the low maximum withdrawal limit per month set at €10,000. This is in addition to the fee charged on deposits via select payment methods. Customer support is also solid although the limited live chat operating hours means players will have to use other slower means to seek help. 

Mobile gaming on this platform is smooth. The mobile version also comes packed with a sufficient number of titles. It would be an injustice if we didn’t commend the operator for acquiring an MGA license. That means you can rest easy knowing you are on a legal platform. 

Let’s end this Prime Slots review by saying that this casino ticks most of the crucial boxes for any player looking for a proper online gambling platform. 

prime slots verdict

What to expect
123 free spins welcome offer
3,200+ plus games
Top game studios
VIP program available
Solid customer support
Nerijus Grenda
Nerijus GrendaUpdated: 18 Mar 2022
Nerijus is one of our top writers here at GoodLuckMate, and he knows exactly what casino players want to read about. He got started in the iGaming industry as a player, more specif...
Eve Luneborg
This article has been Quality Assured by Eve Luneborg
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Jackpots
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Casino - FAQs

Q: 

How can I claim a Prime Slots bonus?

A: Claiming a bonus at Prime Slots is easy. A Prime Slots bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.
Q: 

Is Prime Slots a scam?

A: As far as we’ve been able to uncover, Prime Slots is not a scam. They have a license to operate a casino, and they comply with the rules set by the gambling authority. Also, make sure to read our player reviews to see what others that play here have said about their experiences.
Q: 

What are the wagering requirements at Prime Slots?

A: Before you’re able to cash out the winnings from your Prime Slots bonus you’ll need to complete a wagering requirement of 60x. Once this has been done your bonus money will be converted into real cash that you can withdraw.
Q: 

Does Prime Slots have an FAQ?

A: Yes, Prime Slots has an FAQ page, and there you’ll find answers to all the questions players frequently have at Prime Slots. If you can’t find answers to your questions on that page, simply contact their support department.

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