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Virginia - United States

Our American Players’ Favorite Direx N.V. - With Ratings! Updated January 2021

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Not accepting players from:Virginia - United States
9.2 / 10
  • 3,500+ casino games
  • Excellent live casino
  • Bitcoin accepted
  • Fast withdrawals
  • 24-hour support
Not accepting players from:Virginia - United States
9.1 / 10
  • Amazing selection of popular games
  • Useful filters and search tool
  • Accepts cryptocurrencies and other popular methods
  • Licensed in Curacao
  • Supreme mobile website
Not accepting players from:Virginia - United States
9 / 10
  • Great selection of casino games
  • Supports various payment methods
  • Load and withdraw in various currencies
  • No deposit free spins with registration
  • Friendly and responsive customer support
Not accepting players from:Virginia - United States
9 / 10
  • Great selection of regular bonuses
  • Plenty of variety when it comes to gaming options
  • Easy to use mobile site
  • The casino works with a variety of developers
  • Bitcoin and Cryptocurrencies accepted
Not accepting players from:Virginia - United States
8.7 / 10
  • 3,500+ games
  • No withdrawal fees
  • Variety of payment methods
  • Very responsive mobile website
  • Slots, table games, live casino and jackpots

Table of contents

A bit of history

The Direx N.V. headquarters are located in Cyprus but there are also links to Belarus where their Softswiss owners have offices. The Direx history is not well documented but we do know that they have been in operation for several years until the renaming to Dama N.V. took place. There is no dedicated website for the company and most of its online ties are linked back to the Softswiss developers. The gaming license registered in Curacao has given Softswiss and its operator Direx N.V. the ability to promote their casinos across several large-scale areas of the globe, which is one of the reasons why they have built up a large following of players. Below you can find the official Direx gaming license setup:

  • Curacao

Online casinos from Direx N.V.

The fact that we have noticed the Direx N.V name in the footer of many online casinos over the years goes to prove how widely they have spread their marketing operations. The Curacao license can only get you so far though, and so some of the most lucrative countries were still off-limits for the operator. Some of the larger countries that have been targeted include Canada and New Zealand where there is a growing number of players looking for online entertainment.

A typical Direx-operated casino always had a huge collection of games to choose from. Slot games were a huge attraction and then traditional table games and modern live dealers were both included, as well as several of the popular video poker titles. It helped that big-name providers were supplying their best titles with the likes of Microgaming, Betsoft, Quickspin, and Evolution to name just a few of those found in the lobby.

There is a long list of online casinos linked to the Direx name and many of these have now been passed over to the operational control of the Dama N.V. group, who is still owned by Softswiss. Below you can find some of the top casinos that were operated by Direx N.V. over the past years.

Past Direx N.V. Casino Brands:

  • Bitstarz Casino
  • Golden Star Casino
  • Woo Casino
  • Slotman Casino
  • Loki Casino
  • 7bit Casino
  • mBit Casino
  • Syndicate Casino
  • Joo Casino
  • Bitcoin Casino
  • Wildblaster Casino

This is what you can expect from the casinos

The casinos under the control of Direx in the past all displayed several features that helped them build up their player communities. One of the distinct features was the cryptocurrency connection with many of their casinos allowing the deposits and withdrawals of Bitcoin and other crypto-based currencies such as Litecoin and Ethereum. The option to use cryptocurrency clearly attracted those players from around the world who were willing to bank using this new type of digital money, and this was a major USP for the operator.

Aside from crypto banking, the promotion pages being run by the team were always inclusive of all players from newcomers to the existing community. Multiple deposit bonuses on sign-up and then weekly reloads and free spins were a constant theme for Direx, and it still is throughout the Dama N.V. casinos as well. Loyalty programs and tier-based VIP clubs were to be expected and there were also signs of network promotions as well, with Pragmatic Play’s ‘Drops & Wins’ being offered at some of the casino sites.

Customer support was hit and miss on the sites though, with some of them offering clear contact pages with email and live chat options, and some just supplying a simple live chat button in the corner of the homepage. A page full of FAQs was always supplied though, and this helped players to find various answers to common questions if the normal support options were not available.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.

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