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Virginia - United States

Our American Players’ Favorite Casumo Services Ltd. - With Ratings! Updated January 2021

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Not accepting players from:Virginia - United States
9.4 / 10
  • Great selection of casino games
  • Both Live Casino and Sportsbook
  • No deposit free spins with registration
  • Comprehensive loyalty program
  • Safe casino with a MGA license

Table of contents

A bit of history

The group was set up in 2012 and is currently based out of Malta which is where the Casumo Services Ltd headquarters is housed. This is an operator on the rise though and so you can also find offices across Barcelona and Gibraltar. The company continues to broaden its target market areas with a growing list of gaming licenses acquired from some of the strictest gambling authorities in the industry. 

The focus on their core brand has always been a priority for the company and they have decided against growing their portfolio over the years. However, their license setup is something that will give them a strong foundation if they do ever decide to extend their Casumo brand or create offshoots of its success in the future. See below for their current list of country licenses:

  • Malta
  • UK
  • Sweden
  • Denmark

Online casinos from Casumo Services Ltd

The Malta license has been under their name ever since 2012 and so even back then they had a wide target market, but like all operators who are hungry for success in the iGaming industry, multiple licenses are now required in order to target the biggest and most lucrative markets. This is the exact reason as to why they have acquired the UK license and then the Swedish and Danish licenses on top. You can see here a slow but steady progression of an operator who is going about their business in a calculated and positive manner.

With a brand such as Casumo and a highly-respected operator in Casumo Services Ltd, there will always be options when it comes to partnering with gaming providers. We can see this in action when you read off the list of studios currently supplying their games to the Casumo casino lobby. Evolution, Microgaming, Play’n GO, IGT, and Barcrest Games are just some of the names included. This ensures that players signing up to the Casumo brand can enjoy all types of casino games from slots, table games, video poker, and live dealer games, too.

As we have already mentioned, the Casumo Services Ltd operator is a focused and driven team who currently operate solely on their flagship brand, Casumo Casino. There are no other sites in the portfolio at the moment, but there might be additions to their list of one in the future, especially if they carry on progressing at the rate they are now.

Current Casumo Services Ltd Casino Brands

  • Casumo Casino

This is what you can expect from the casino

Casumo is one of the standout gamification casinos out there right now and so that means players can expect a lot of rewards and bonuses during their time at the site. Fill up the progress bar by playing games and you’ll be rewarded with deposit bonuses and free spins. Additional promotions are also ongoing with community jackpots available, but there was no clear evidence of any network promotions, although these can get introduced at various stages throughout the year.

In terms of the extra services being made available by the operator then again it does look impressive. Multiple mobile and casino operator awards prove that they are doing something correctly. Players can expect high-class customer support via their live chat and email channels and the onsite FAQ is a useful and in-depth option for those who like to find their own answers. Banking is also clearly displayed with several of the popular methods available to help move money around and these include the likes of Visa, Skrill, Neteller, and MuchBetter.

It is easy to see why Casumo Services Ltd is so highly rated. Acquiring multiple gaming licenses and prioritizing their own flagship brand has been a sensible and rewarding decision so far.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.

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