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Our American Players’ Favorite Hillside Media Casinos - With Ratings! Updated January 2021

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A bit of history

Bet365 and its betting shop history goes back to the 1970s, but the iGaming Bet365 brand that Hillside Media manages on a day to day basis has been online since 2001. While the brand has firm roots in Stoke, the Hillside operating company has been set up in Gibraltar. Gibraltar is also where the operator is licensed for their gaming operations and their sports betting operation is licensed by the UKGC, so their full license setup can be confirmed as below:

Online casinos from Hillside Media

The Bet365 brand is widely known as the go-to option for betting and gambling across the world and so there are only a few areas where players will not be able to sign up and play from. The betting side of things is the main focus for Bet365 and Hillside Media, but their casino offers a first-class experience, too. Important areas such as Canada, Australia, the UK, and Germany, and some of the Nordics are all included in the ‘accepted list’, and so you can see why they are a force to be reckoned with in the iGaming industry.

The Bet365 casino comes with the full collection of games that you would expect and with Playtech, NetEnt, Betsoft, and Microgaming all named as partners then there is plenty of variety in their lobby. Also, we briefly mentioned earlier that they offer bingo and poker platforms as well, which both help to round off the full gambling service being provided by Hillside Media. 

Current Hillside Media Casino Brand:

This is what you can expect from the casino

Hillside Media delivers the full package when it comes to offers and promotions. New players receive a welcome bonus that is linked to lenient terms and conditions. Seasonal promotions are continually run throughout the year and they have prize giveaways, live quizzes, and there will always be one or two crossover offers that will give you the chance to try out other areas of the Bet365 brand. There is never any shortage of offers being lined up and that is one of the main features as to why their Bet365 brand is such a global powerhouse.

There is no sign that they are linked to any network promotions, but due to the size of the brand that Hillside Media is managing, there is no need to sign up for those types of deals anyway. In fact, they run their own exclusive Bet365 feature which includes community and weekly jackpot prize draws. The operator has also been known to run loyalty schemes, cashback deals, and comp point programs during promotional periods, so it pays to stay in touch with the Bet365 brand.

In terms of the gaming selection, then players can always expect the best experiences via the software providers that we mentioned earlier. You can find simple slot machines to multi-feature video slots, progressive jackpots, card and table games, various video poker tables, and live casino games with all of the top titles from roulette to blackjack as well as baccarat and poker.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.

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