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Virginia - United States

Our American Players’ Favorite Trustly - With Ratings! Updated January 2021

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Not accepting players from:Virginia - United States
9.7 / 10
  • Many game categories — all with a good selection
  • Site works equally well from desktop and mobile
  • Four different bonuses to choose from
  • More than 200 games with progressive jackpots
  • Secure casino with an excellent reputation in the industry
Not accepting players from:Virginia - United States
9.5 / 10
  • 4000 slots and casino games from 135 game providers
  • Collect points as you play and get rewards
  • Plenty of options for filtering and sorting games
  • Unique bonus – claimable in 10% increments
  • Safe casino with multiple gaming licenses
Not accepting players from:Virginia - United States
9.2 / 10
  • Welcome bonus offering up to €3,500 plus 200 free bonus spins
  • Large selection of different game providers
  • Good choice of slots, table games, and scratchcards
  • Loyalty rewards scheme and VIP options available
  • Multiple gaming licenses for numerous locations
Not accepting players from:Virginia - United States
9.7 / 10
  • Lots of welcome deals
  • Good slots selection
  • Awesome live casino
  • 24/7 live chat support
  • Excellent on mobile
Not accepting players from:Virginia - United States
9.5 / 10
  • Casino with 2000 slots and table games
  • Live Casino from Evolution Gaming & Playtech
  • Sports betting with in-play and live stream
  • More than 40 payment methods available
  • Secure and safe casino with fair games

Table of Contents

How to deposit with Trustly

When you opt for using Trustly for your casino deposit, the transfer will have to be done directly from your online banking service. You pick Trustly from the list of available options on the deposit page, and then you’ll be redirected to your bank to perform the transaction. The BankID or other online verification system your bank uses is what you’ll need to use to authorize the payment, and once that’s done, all you have to do is wait for the funds to reach your casino account.

In most countries where Trustly is available as a payment option, you’ll get the funds credited to your player account immediately, or at least within 5-10 minutes. For some countries, though, it might take several banking days, and for a few of the less fortunate countries, it might take a whole week. That means you’ll have to plan your deposits and gambling well in advance. But, this is only the case for a very small number of countries since the vast majority of players will get an instant credit to their account.

How to withdraw to Trustly

As we mentioned at the beginning of this article, you can make a withdrawal through Trustly even if you haven’t used this method for your deposit. If you did use this provider to deposit, you’ll have to use it when you want to cash out your winnings as well. But, if you didn’t make your deposit with it and the payment method you did use can't be used for withdrawals, Trustly can be an option. Prepaid cards and some credit cards are typical examples of deposit methods where you’ll be required to use a bank transfer in order to get your money paid out. 

To make a withdrawal request, start by choosing Trustly. Then add the amount of money you want to withdraw. Finally, add your bank account details. These bank transfers are international transfers, and this means you’ll have to use your international banking details. The bank account number will have to be in the IBAN (International Bank Account Number) format, and this number identifies the country, as well as the bank and account numbers. In addition, you’ll need your bank’s BIC (Bank Identifier Code), also known as the SWIFT code. Once all of the details are added, you’ll receive the payout to your bank account in 1-5 business days, although players from some countries may get their funds within just a few minutes. 

How to verify your bank account

If the casino requires you to verify your bank account in order to process and approve your Trustly withdrawal, you’ll need to send them a bank statement. Since Trustly is simply a payment gateway, you’re not verifying anything with them, you’re just providing them with information about the bank account the payment is being sent to or from. A simple monthly statement showing your name and bank account number is sufficient, along with the bank logo, of course. Quite often, a casino will also ask you to send them an image in which they can see all 4 corners of the statement.

If you’re asked for verification of the bank account at the same time you’re asked to do the general KYC (Know Your Customer) verification, you can also use this bank statement as your proof of address. If this is the case, the casino will also have to see the issue date of the statement since the document can’t be older than 3 months. 

Limits and fees

The good thing about bank transfers is that there are usually very high limits. While transfers to and from e-wallets and payment cards can be a bit limited in terms of big deposits or withdrawals, this usually isn’t the case for Trustly, since many online casinos allow you to withdraw as much as €100,000 in a single transaction. This makes it the perfect option not only for high rollers, but also for those players that really have luck on their side or perhaps win a huge jackpot.

If a casino usually has fees for deposits and withdrawals, they’ll almost always have one free option available, and Trustly is usually it. This means you don’t have to pay fees and other extras to be able to perform the transaction. That’s not to say that Trustly works for free, because they don’t. But, since they offer some of the lowest transaction fees, casinos normally choose them as their free option. However, some casinos have fees per withdrawal, which aren’t connected to the payment providers. So, this is something you should check out, no matter what payment option you choose.

Trustly bonus at online casinos

It’s almost unheard of to not offer bonuses to players depositing with Trustly. Blocking certain payment options from triggering and activating bonuses is something that is, for the most part, done only for payment options that are popular among scammers and bonus abusers, which basically means e-wallets and prepaid cards. Bank transfers are the safest option for all casinos because there are almost never any chargebacks connected to a bank transfer. So, you’ll never have to worry about not being able to partake in casino bonuses and other promotions just because you use this provider to fund your account. Do you want to learn more about Trustly's origin? You can read about Gluepay here.

  • A gambling license is intended to protect players, and one of its main functions is to provide a mechanism for resolving disputes when they come up. If you have a dispute with a casino, and the casino is being unreasonable, the gambling authority will help you. For many licenses, this means you can contact the gambling authority to get help processing your withdrawals, claiming money the casino has debited from your account, or resolving other disputes that might arise. The likelihood that the gambling authority will help you in ways that are effective, however, depends on the procedures they have in place for this. This is yet another reason why choosing to play at a casino that has a safe license is important.

    Getting help directly from the gambling authority is not always necessary, or even an option. A lot of regulators have now enforced third-party dispute resolution. This means casinos must have an agreement with an arbitrator who will look into disputes on the behalf of players from a particular casino. This ensures your dispute will be reviewed by an objective third party. All trusted online casinos have information about arbitration on their websites if they use this option, or they’ll have the contact information for the gambling authority you should consult. However, you should always try to resolve your issues with the casino first, and a lot of casinos have separate email addresses specifically for handling complaints.

  • If you’re worried about the security of the transactions you’re making at a casino, you should look for a logo with the acronym PCI DSS. This stands for Payment Card Industry Data Security Standard, and this is something the payment industry has created. If you see this logo, it means the casino can be trusted for safe money transactions since they follow all of the rules set by the payment industry. Information about this can also be found in an FAQ section on the casino’s website.

    Another thing to look out for in terms of payments is where your money is kept while you play. Some gambling authorities, all of the best ones actually, regulate what the casino can do with your money while they are holding it. Your money shouldn’t go into a general bank account held by the casino; it should go into an account that is strictly for holding player funds. This means that as long as you have the money in your player account, it can’t be spent by the casino. Your deposit will be kept separate from the operating funds of the casino until your player account is empty, which will happen if you make a funds withdrawal or if you lose the money while playing.

  • The best known system tool for ensuring that a casino offers fair games is eCogra; however, there are other providers that also offer these kinds of systems. You want to make sure that the casino is using a certified third-party control system to ensure that the games of chance you’re playing are actually based on chance and not on other types of metrics. Rigged games are ones that have been set up to pay out less than they claim to or ones that give some players a greater chance of winning than others.

    The eCogra logo can often be found in the footer of the casino’s website, but not all casinos choose to display it. If you can’t see this logo, go to the FAQs and see if you can find information about random number generators. If there are no FAQs on the site, check out their terms and conditions or contact the casino’s support and ask how they ensure their games are safe.

  • An SSL-encrypted website should be mandatory for any casino, and very few casinos operate without this or similar safe encryption features. Always keep in mind that you are giving the casino quite a bit of sensitive information, including your payment details. When you’re uploading and sending documents to verify your identity, you want to make sure that no unauthorized third-party has access to them. Site security, therefore, doesn’t only include the website itself but also what the casino does on the backend. You should always look into a casino’s data security. You’ll normally find information about this in their terms and conditions and their privacy policy. If in doubt, contact their support and ask for more detailed information.

    Most trustworthy casinos have information about site security in the website footer, so simply scroll down and look for the logo of a well-known security system.

  • The gambling license a casino operates under will have a big impact on your security. Not all licenses are equally safe for players for the simple reason that they are issued by different gambling authorities that work in different ways and have different rules. The rules and regulations may be quite similar, but the way they are enforced is a different story entirely. For example, if a casino doesn’t comply with the regulations, some gambling authorities may just issue a fine while others may revoke the casino’s license outright. How often gambling authorities show up for an unscheduled inspection or control will also vary.

    The biggest differences between a safe, high quality gambling license and one that isn’t as good will usually show up in the areas of fair gaming, dispute resolution and the rules and systems for identifying and handling problem gamblers (responsible gambling). If your country of residence has its own gambling authority, playing at casinos that are licensed by them will be the safest option for you. Other international licenses that can be trusted are issued by the Malta Gambling Authority and the Gibraltar Regulatory Authority. Curacao eGaming is getting better at protecting players whereas licenses from Panama and Costa Rica, for instance, are considered less safe. The worst option is obviously a casino with no license whatsoever.

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