Overview
DuckyLuck Casino is an online casino that is independently owned and operated. The casino works with a small selection of online gaming developers to offer a games library with around 500 titles available. They have a range of loyalty-based promotions for their existing players as well as a generous welcome bonus for new customers. At first glance, the casino is incredibly colorful and well-designed. Sadly, this hides the fact that a lot of information about the site can be quite difficult to find. The game’s menus, however, are very easy to navigate and well-organized. Let’s see what else DuckyLuck has in store for players in this detailed online casino review.
Bonuses
There are many DuckyLuck bonuses, free spins, and other promotions available based on players' country of residence. New players at DuckyLuck casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Casino & Jackpots
DuckyLuck Casino has games and slot collection of around 500 titles for players to choose from. The majority of this selection is made up of online slots, while the casino does also offer some live dealer offers for players who are looking for a slightly more authentic casino experience.
Slots and Table Games
DuckyLuck casino has a fairly small-sized slots and games selection. The casino works with a handful of software developers to make sure that their collection has some variety to offer to its players. The casino works with names like Arrow’s Edge, Rival, Betsoft, Spinomenal, Tom Horn, and a small selection of others. These are some of the lesser-known names in the industry and as such, there is a more niche selection of titles available on the site.
The casino has a very small selection of table and card games available for its customers to choose from. These games include American Roulette, blackjack, Card Clash, and a few others.
Jackpots at DuckyLuck Casino
The jackpot section of the DuckyLuck games collection may not be the biggest but there are still some enjoyable titles for players to try their luck at. The section has around 20 progressive jackpot titles, the majority of which are developed by either Rival or Arrow’s Edge. These include titles like Jane’s Farm, Cleopatra, and Panda Planet.
Live Casino Games
DuckyLuck Casino has teamed up with Fresh Deck Studios to offer its players a good live casino experience. The live casino lobby offers players live versions of blackjack, poker, roulette, and baccarat throughout the day. The dealers that players will encounter at the casino are all very experienced and professional.
Usability
DuckyLuck casino wants its players to be able to play on the site as much as possible. One of the ways it has worked to ensure that its players always have access is by creating their mobile site. Their main site has been perfectly optimized to work on a range of devices including mobile phones and tablets. The DuckyLuck mobile casino works on both Android and iOS devices. There is no mobile application available for the casino at the time of writing.
DuckyLuck Casino Help & Support
One area where DuckyLuck does score well is its customer help and support. The casino has two main ways in which it deals with customer problems - live chat, and e-mail. The live chat service operates 24/7 and the team there is very quick at responding. You do have to go through a chatbot before you are referred to an agent though, which can be a little frustrating. The casino has also a very detailed FAQ and help section. This is more of an information page than an FAQ page and it also features several informative how-to guides as well.
These are the main categories in the DuckyLuck Casino FAQ:
- About Ducky Luck
- About online casinos
- About depositing
- About withdrawing
- About Bitcoin
- About our games
- Blackjack Rules
- How to play roulette
- How to play Pai Gow
- How to play Baccarat
- Casino Rules
- Terms & conditions
- The importance of your privacy
Payment Methods
The ability to get your money in and out of your online casino safely and quickly is a number one priority for most online gamblers. DuckyLuck Casino has a range of methods that are available for customers to use. To deposit money on the site, players use credit or debit cards like Mastercard/Visa, or a range of e-wallets like Neteller, Skrill, and several others. The casino also allows players to make deposits on their site using cryptocurrencies, which is a big selling point. The minimum deposit for the casino is set at €25, unless players are using Bitcoin, in which case, there is no minimum.
For withdrawals, players can choose from mostly the same methods. The minimum withdrawal from the site is set at €25. To use a method for withdrawal, a player must have first used it to make a deposit on the website.
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Security
DuckyLuck Casino does not list any licensing information on its website. When we reached out to the casino regarding this, they failed to provide any information about which license they are currently holding. As such, we can not recommend that players play at DuckyLuck Casino while they do not have any licensing information available. The casino does have a whole page dedicated to protecting their customers' privacy and they do appear to have several security features in place to do just that.
Conclusion
While DuckyLuck Casino is not without its merits, due to the fact that it does not have any gambling license information, we can not recommend players using this website. If players were to use a site without a license, they would be putting their personal and financial information potentially at risk. So, if you are looking for great casinos that are safe and licensed, be sure to check out the GoodLuckMate top casinos list. The casino’s game selection is also fairly limited due to the site only working with a handful of developers. The welcome bonus can be very tempting but the rest of the promotions that they have on offer are fairly average. Customer support is the site’s biggest selling point.
