DuckyLuck Casino is an online casino that is independently owned and operated. The casino works with a small selection of online gaming developers to offer a games library with around 500 titles available. They have a range of loyalty-based promotions for their existing players as well as a generous welcome bonus for new customers. At first glance, the casino is incredibly colorful and well-designed. Sadly, this hides the fact that a lot of information about the site can be quite difficult to find. The game’s menus, however, are very easy to navigate and well-organized. Let’s see what else DuckyLuck has in store for players in this detailed online casino review.
It’s rare to find a DuckyLuck Casino no deposit bonus on offer. But this operator often puts on quite a show when it comes to welcoming newbies. The best way to get your hands on a welcome package is probably after depositing funds.
This could then open doors to a welcome package that often comprises a deposit match and free spins. The latter is usually quite hefty and available on the first deposit instead of spreading it across the first few deposits. The DuckyLuck Casino free spins also tend to be fair in number. Even better is that the casino might spread them across the first few days to extend the fun. Keep in mind, these spins are usually usable on specific slot games.
As usual, there are several caveats to claiming a bonus and winnings from the bonus. One of them is the minimum deposit which we found to be just about higher than the industry standard but still fair. What you may not need are DuckyLuck bonus codes to activate either offer.
The rollover requirements for the bonus funds are normally fair. The offer page also has a chart where you can view the wagering contributions per game and which games are allowed when playing with the bonus funds. In most cases, free spins also come with a wagering requirement, which is often set at the same figure as the deposit bonus. Be sure to check the featured games for each day when using the spins. You also want to keep in mind the maximum bet allowed per spin.
We love the diversity commonly displayed on the promotions page. That means players can expect their bankrolls to receive frequent boosts based on their preferences. For starters, the operator often holds social media competitions based on player interaction levels. In most instances, the casino offers free spins as a reward.
Using preferred payment methods is another recurrent promotion. Players may get casino reload bonuses based on their deposits for using specific payment solutions. Be sure to check which games you can wager on while using this bonus as well as the DuckyLuck Casino bonus codes required, if any.
There’s a rewards program where wagering a certain amount earns you level points. These points then allow you to elevate your status on the platform. Leveling up comes with several benefits including cashbacks, free spins, bonus funds, and even DuckyLuck Casino free chips.
DuckyLuck Casino has games and slot collection of around 500 titles for players to choose from. The majority of this selection is made up of online slots, while the casino does also offer some live dealer offers for players who are looking for a slightly more authentic casino experience.
DuckyLuck casino has a fairly small-sized slots and games selection. The casino works with a handful of software developers to make sure that their collection has some variety to offer to its players. The casino works with names like Arrow’s Edge, Rival, Betsoft, Spinomenal, Tom Horn, and a small selection of others. These are some of the lesser-known names in the industry and as such, there is a more niche selection of titles available on the site.
The casino has a very small selection of table and card games available for its customers to choose from. These games include American Roulette, blackjack, Card Clash, and a few others.
The jackpot section of the DuckyLuck games collection may not be the biggest but there are still some enjoyable titles for players to try their luck at. The section has around 20 progressive jackpot titles, the majority of which are developed by either Rival or Arrow’s Edge. These include titles like Jane’s Farm, Cleopatra, and Panda Planet.
DuckyLuck Casino has teamed up with Fresh Deck Studios to offer its players a good live casino experience. The live casino lobby offers players live versions of blackjack, poker, roulette, and baccarat throughout the day. The dealers that players will encounter at the casino are all very experienced and professional.
DuckyLuck casino wants its players to be able to play on the site as much as possible. One of the ways it has worked to ensure that its players always have access is by creating their mobile site. Their main site has been perfectly optimized to work on a range of devices including mobile phones and tablets. The DuckyLuck mobile casino works on both Android and iOS devices. There is no mobile application available for the casino at the time of writing.
One area where DuckyLuck does score well is its customer help and support. The casino has two main ways in which it deals with customer problems - live chat, and e-mail. The live chat service operates 24/7 and the team there is very quick at responding. You do have to go through a chatbot before you are referred to an agent though, which can be a little frustrating. The casino has also a very detailed FAQ and help section. This is more of an information page than an FAQ page and it also features several informative how-to guides as well.
These are the main categories in the DuckyLuck Casino FAQ:
The ability to get your money in and out of your online casino safely and quickly is a number one priority for most online gamblers. DuckyLuck Casino has a range of methods that are available for customers to use. To deposit money on the site, players use credit or debit cards like Mastercard/Visa, or a range of e-wallets like Neteller, Skrill, and several others. The casino also allows players to make deposits on their site using cryptocurrencies, which is a big selling point. The minimum deposit for the casino is set at €25, unless players are using Bitcoin, in which case, there is no minimum.
For withdrawals, players can choose from mostly the same methods. The minimum withdrawal from the site is set at €25. To use a method for withdrawal, a player must have first used it to make a deposit on the website.
DuckyLuck Casino does not list any licensing information on its website. When we reached out to the casino regarding this, they failed to provide any information about which license they are currently holding. As such, we can not recommend that players play at DuckyLuck Casino while they do not have any licensing information available. The casino does have a whole page dedicated to protecting their customers' privacy and they do appear to have several security features in place to do just that.
While DuckyLuck Casino is not without its merits, due to the fact that it does not have any gambling license information, we can not recommend players using this website. If players were to use a site without a license, they would be putting their personal and financial information potentially at risk. So, if you are looking for great casinos that are safe and licensed, be sure to check out the GoodLuckMate top casinos list. The casino’s game selection is also fairly limited due to the site only working with a handful of developers. The welcome bonus can be very tempting but the rest of the promotions that they have on offer are fairly average. Customer support is the site’s biggest selling point.
The site's help page is good enough on my page and that's because I've been able to get in touch with the support any time I want. And yes, the option to chat live with any of the support is a necessary feature. I'm in love with the payment limits especially the ones that state that both deposits and withdrawals have a limit of €25. The good thing is that the site supports cryptos so I don't have to worry about my details leaking later on. Hopefully, the casino will allow me to withdraw BTC as well. Every type of transaction or exchange between the casino and me are encrypted on both ends which is quite reassuring. Why? Because the site makes use of 128-bit SSL encryption.
Information at this casino is incredibly hard to find so I wouldn't mind if the site could revamp that side a bit. Unfortunately, whenever I've got issues that only the phone line could solve, there's no option for that at this casino so I'm left stuck. Licensing is also an issue of the casino because it's not backed by anybody that I know.