Overview
Online since 2004, you can say Free Spin Casino has solid experience in the iGaming industry boasting plenty of premium titles but only from a single developer RealTime Gaming. That may look like a disappointment but the reality is far from that, with a variety of slots, table games, and specialty titles among others. Different bonuses and promotions such as the 250% welcome bonus match ensure your bankroll stays afloat for the adventure ahead. Mobile gameplay appears solid at a glance but GoodLuckMate will be testing it out further. In this Free Spin review, we will analyze crucial aspects of the online casino, such as customer support, security, licensing, and banking.
Bonuses
Now that you’ve signed up on the platform, you will need a bit of a boost to get you started on an interesting adventure in the lobby. For that, there’s a Free Spin bonus reserved for the new players. This welcome offer features a cash bonus only and this what it entails.
On your first deposit, the operator will offer you a generous 250% bonus match. That simply means you will get two and a half times your deposit amount. For instance, if you deposit €100, you will receive €250 as a cash bonus.
It’s quite a solid bonus going by what many casinos offer. In some cases, you will come across platforms that don’t have anything to offer newbies. The only downside here is the absence of Free Spin free spins, which in many operators spice up the welcome offer. Hopefully, this will change in the future.
Bonus Terms and Wagering Requirement
When it comes to the bonus terms and wagering requirement, you will find that the operator is quite lenient compared to other operators. Starting with the minimum deposit amount required and the operator has set this at €25. It’s not the lowest we’ve come across, considering some platforms go as low as €10, but it’s reasonable.
Similar to many other online gambling platforms, you will need a Free Spin bonus code to activate the welcome offer once you claim it. The code to use is WELCOMESPIN. Once you activate the offer, you need to wager the bonus amount at least 30 times before submitting a withdrawal request. The good news here is there’s no maximum cash out limit.
Promotions and Bonuses
Once you’ve depleted your welcome offer, you will have plenty of Free Spin promotions to ensure your bankroll remains above water. The 300% Slots plus 35 free spins on Diamond Fiesta is one such promotion.
Every Tuesday, you have the Tuesday Match class that offers a 150% slots match capped at €100. You can claim this Free Chip on Monday but there’s a schedule to follow. So, you want to check the full schedule on the operator’s website.
There’s a 200% Slots Match plus 65 free spins available monthly. However, the deposit match and number of spins you will receive will depend on the deposit amount. Deposit €200+ and you will get the maximum bonus.
Game selection
The operator may have opted to go for a single software developer. RealTime Gaming, but the game variety is quite solid. To this point, the lobby consists of over 500 Free Spin games touching on slots, table games, specialty titles, and live dealer games.
Slots and Table Games
The lobby here doesn’t offer as many slots as other casinos do, with just over 400 titles under its belt. The main reason for this is the operator's decision to source all its games from a single developer – RealTime Gaming. On the bright side, it’s impressive to see the operator strive to offer a variety of titles despite not having too many knock-off games in the lobby.
Most of the slots come from the “Real Series” category of RTG, which gives them richer graphics and a 3D-like feeling. They are more engaging as well thanks to their storylines. A search bar at the top right will help you find titles as long as you have the slot’s name. Of course, players will want to see a more elaborate filter moving forward.
For fans of tactical games, the various variations of blackjack, baccarat, poker, and roulette will do the job, although the collection is quite limited. Video poker fans have just under 20 titles to choose from. These include Deuces Wild, Joker Poker, and Jacks or Better among others. For the fans of instant gratification, there are several specialty titles that include scratch cards, shooting, and bingo.
Jackpots at Free Spin
The operator’s lobby may source its tiles from a single software developer, RTG, but you can be sure of getting an extensive variety and this includes progressive jackpot slots. What will disappoint you, however, is the small prize pool in most of the titles.
On average, most of these progressive slots have a prize pool of €3,000 or less. Compared to other online operators, this is quite small and hopefully, this will change in the future. Fantasy Mission Force, Rudolph’s Revenge, Aztec’s Millions, and Megasaur are some of the jackpot titles you will come across.
Live Casino Games
Fans of live dealer gambling will be satisfied with the array of options available. It’s not the biggest selection you will come across and that is, perhaps, because the operator sources its titles from a single developer – RealTime Gaming. Back to the titles, punters should expect familiar versions of blackjack, baccarat, and roulette. In total, the lobby consists of 11 titles.
Low budget players and high-rollers are all catered to with the dynamic range of betting limits on every table. Some go as low as €1 although that’s not the lowest we’ve come across on other platforms (€0.10) and as high as €1,000.
As far as overall play goes, punters can look forward to professional dealers managing the events. Live HD streaming ensures you get the action with the authenticity you’d expect in a land-based casino. You can chat with the dealers and other online players courtesy of the real-time chat service.
Usability
With numerous gamblers shifting toward mobile gaming, it’s only logical for online operators to follow suit to remain relevant while edging out the competition. This is exactly what this operator resorted to. The free Spin mobile casino uses HTML5 technology on its website to ensure online gamblers can access their favorite games while on the move at the touch of a button.
The overall functionality of the website and titles remains similar to the desktop version. Furthermore, the website is compatible with almost all operating systems including Android, iOS, and Windows since HTML5 is a cross-platform coding language.
The casino doesn’t offer a dedicated mobile app but that doesn’t stop it from offering a full range of options on its web version for mobile punters. From video slots to live dealer titles, you will have plenty to keep you busy on the go.
Free Spin Help & Support
Your first option should you need help will be to use the live chat service available around the clock. Alternatively, you can opt to call the team using the provided phone numbers. American punters will get a toll-free number to use while players from other countries will incur carrier costs. Note that the live chat and phone services are most suitable for urgent queries.
Finally, you can use the email address for more inquiries but you will need to wait at least 24 hours to get a response. Unfortunately, there’s no FAQ page for the DIY punters.
Payment Methods
When it comes to payment options, you need to have a wide array of options to choose from for redundancy. Unfortunately, this online casino doesn’t afford its players that freedom. Starting with the deposit options, punters will have only three options to choose from. They are VISA, MasterCard, and Bitcoin – the latter offering anonymity for players who wouldn’t want traces of gambling activities on their mainstream options. The minimum amount per transaction stands at €25 while the maximum is capped at €1,000.
As for your withdrawals, players will have three options as well. VISA, MasterCard, and Wire Transfer. That is the first disappointment. The second is the high minimum withdrawal amount set at €100 compared to the standard €20 many online operators apply. On the other hand, the maximum amount you can withdraw stands at €2,000 per week. VIP players, however, will have a higher maximum weekly payout. The pending period to process withdrawals ranges from three to seven business days.
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Security
As far as licensing and regulations go, the casino claims to have a license issued by the Curacao Government. Of course, this is not the best regulatory agency compared to the likes of UKGC or MGA but at least you will have some form of protection as a gambler. Still, we couldn't find any proof that the license actually exists. There wasn't any interactive seal of approval to confirm the licensing details. So, we must treat Free Spin Casino as an unlicensed operator.
In terms of overall security, the website boasts using the latest SSL encryption technology to secure players’ financial and personal data. You will spot the SSL Secured badge at the bottom of the site’s homepage. The operator uses the RealTime Gaming platform, which means you can rest assured the results are random and fair.
Conclusion
There are plenty of highlights to talk about such as the top-quality games guaranteed to appeal to a wide range of players. This is despite the casino opting to source titles from a single developer. A solid welcome bonus ensures new players get off to the best possible start. Even after depleting the welcome offer, you will have multiple ongoing promotions to choose from.
Mobile gaming is rather good but could be better, especially with the graphics. What could really use an upgrade is the banking section. Players will be forced to choose from the limited options available, a high minimum withdrawal limit, and a low weekly withdrawal limit. Customer support could also use a dedicated FAQ page for fast problem resolution.
