Mega Casino is a site that lives up to its name when it comes to the huge list of games available. This is definitely the most impressive aspect of this casino, which has been in operation since 2010. As part of the SkillOnNet platform, there are many design similarities that it shares with other sister sites. Being part of a network also offers the capabilities of bringing in a larger pool of experience and expertise. Whether this potential is capitalized upon effectively or not is something we will be covering in our review right here.
There are many Mega Casino bonuses, bonus spins, and other promotions available based on players' country of residence. New players at Mega Casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Casino, Live Casino & Jackpots
Mega Casino games come in eight different categories, with the More category holding a few additional classifications. There are over 3,000 games to choose from within these different categories, providing enough choice to keep even the most demanding of players happy. The Home page lets you view new releases and the most popular games currently available, giving some nice additional search options. You can also use the search bar to find a specific game or provider, while also having the ability to expand the number of games show, on-screen, by clicking on the small downwards arrow to the bottom right of the window.
Slots and Table Games
There’s a huge range of slots to choose from with multiple provider catalogs being supported. You’ve got many of the most popular game providers available, such as NetEnt, Microgaming and Play’n GO. This means that classic hits like Gonzo’s Quest, Immortal Romance and Book Of Dead slot games are just a few examples of what to expect.
Hovering your mouse over the Slots category will give you some subcategories to refine your search with. This is especially useful considering the vast amount of slots available, however, we would like to see more done here. We like the fact that the search bar gives you the option of searching by the provider; although you can also use the drop-down list provided when clicking on the search bar. This allows you to see a full list of all supported providers
While there are also lots of great table game choices, with different categorizations, the issue lies with the fact that they are mixed in with the live casino games. Blackjack and Roulette both have their own categories, which blends both virtual and live formats amongst each other. We would like to see this changed to provide an easier search experience. This is only worth mentioning due to a large number of tables you have to choose from, which in of itself is great. There are also lots of choices when it comes to Scratch Cards and other table games, such as Baccarat and Poker.
Jackpots at Mega Casino
Jackpots are split into two different categories; Jackpot Games and Daily Jackpots. Each tab provides a total sum of all available jackpots for each section and is updated regularly. You will often see the daily jackpots total sum be in the tens of thousands of euros, while the larger progressive jackpots will go all the way into the millions. This is largely due to the fact that Mega Casino supports some of the biggest progressive jackpots in the world. Mega Fortune and Divine Fortune both regularly see their respective jackpot amounts rise into the millions of euros.
You can see a lot of emphases are put into jackpot games here, as they are prominently featured alongside other major game categories. As well as standard progressive jackpots, the fact that daily jackpots also feature a large amount of variety and distinction gives an even bigger incentive to check them out. These slots are set to pay out on a daily basis, ensuring that there are lucky winners on an incredibly regular basis.
Live Casino Games
The live casino games section doesn’t disappoint either. Again, you have a lot to choose from with various tables of different games, developed by various providers. Evolution Gaming, NetEnt Live and Pragmatic Play are all popular and highly regarded live casino providers. They all offer lots of variety and high-quality production values; while supporting a diverse and experienced array of friendly and professional dealers and hosts. You can therefore expect to find several variations of superior Blackjack and Roulette tables, both of which are provided with different rulesets and regionalities. There are also several Poker and Baccarat selections, as well as other more niche titles to choose from.
Specialty live games can also be found here. These provide a unique twist on the traditional table game format, while still presenting a highly polished and immersive live experience. Dreamcatcher and Monopoly Live are two such examples by Evolution Gaming. Monopoly Live is particularly unique, as it does a beautiful job of blending the classic board game with a sleek graphical interface. This combines to provide you a thrilling and deep gameplay experience that has the potential for huge rewards.
The onsite user interface is unfortunately quite a mixed bag. Searching through games is great and there’s a lot of good navigational options that you can find by clicking your username. It’s also all very nicely presented in an easy to read and eye-pleasing black and yellow color scheme. One of the main issues we had was navigating the many pages that are presented in a pop-up format. Besides the fact that many of these pages don’t match the website’s theme, they also seem to be of a lower quality implementation. The X icon to click off these pages is incredibly hard to see and just navigating, in general, doesn’t feel all that smooth.
Another issue is the fact that a lot of great informative pages are only visible when logged out of your account. The payment options and FAQ pages, for instance, can be found at the bottom of the site, but only when logged out of your account. It is baffling to us that these pages would not be instantly visible and reachable from within your account.
The Mega mobile casino site is also an option for those who prefer gaming on the go. It offers the same great selection of games, presented in a mobile-friendly design that even outperforms its desktop counterpart in some areas. The Daily Picks page, for instance, offers a much more legible and user-friendly presentation of all the different offers available to you. We would like to see a similar design implemented into the desktop version. You can access this page and many others from the menu icon at the top left of the screen, which is your main navigational tool, outside of the game selection window. Browsing through games is pretty similar to the desktop version with the same useful features. It does present our only criticism of the mobile version though, which is that the game’s thumbnails are quite big. This means that you most likely won’t be able to see more than 6 games presented on the screen at any one time.
There are a lot of helpful informative pages to be found when browsing around the site. By clicking on your username, you can find a Game help section that covers various tables and guides on how to play them. Most other informative pages, such as the FAQ, are found at the bottom of the site when logged out of your account.
These are the main categories in the Mega Casino FAQ:
- License & Security
- Bonuses & Promotions
- Deposit / Withdrawal
- Account Technical
Our experience with the support team was very good. All of our questions were answered in a friendly and concise manner. We were also constantly kept up to date whenever the agents had to look for answers for us, which we really appreciate. While the live chat support is not available 24/7, you can always reach them via email at any time day or night. The live chat is instead available from 9 AM to 3 AM CET every day of the week, which is still very broad in terms of opening times.
You have a lot of options to choose from when wanting to make a deposit or withdrawal. Visa, MasterCard, Neteller and Skrill are all available, as well as various bank transfer options. You can see all options clearly presented on the deposit page, along with any fees and minimum transaction amounts tied to the method. You should take note for instance, Skrill deposits will have a 5% transaction fee when making deposits, while Neteller deposits carry a 3.5% transaction fee. The minimum deposit amount starts at €10 for all methods, while minimum withdrawal amounts can vary. Withdrawing via bank transfer for example, will need to be requested at a minimum of €30 and carries a processing time of 2 to 7 working days.
The Payment Options page, found at the bottom of the site when logged out of your account, also provides a great explanation and breakdown of various transaction methods. Here you can get a more detailed explanation of the different methods, as well as helpful guides that can lead you through troubleshooting a failed deposit or even a walkthrough on how to set up an E-wallet account.
Verifying Your Mega Casino Account
Sending in documentation to an online casino is a standard procedure to fully verify your account. The process is a legislative requirement imposed on the casino, which it must then request its players to complete. You will be asked to complete this process, which will mean sending in a proof of identity, proof of address and proof of ownership of your chosen payment method.
Luckily Mega Casino makes this process relatively painless. An option to upload your documents is provided directly from their website, which is the safest and most efficient way for everybody. This option will however not be open to you before you make at least one deposit. Once your documents are uploaded, the payments team will endeavor to have your documents checked within 12 hours, which is incredibly fast and much more punctual than many other sites.
Mega Casino is licensed by the Malta Gaming Authority (MGA) and UK Gambling Commission (UKGC). These licensing bodies are renowned within the industry for requiring some of the highest standards and practices of their licensees. This includes aspects that cover fairness, player safety and responsible gaming. While the UKGC only applies to UK residents, players who engage in a verified MGA licensed casino can rest assured that the site they are playing on is highly regulated and consumer-friendly. The MGA also has a support process that you can go through, should you wish to lodge a complaint about a particular MGA licensed casino. They have quite a history of taking complaints seriously and have been known to impose heavy fines or even license revocation in the past.
There is definitely a lot to like here at Mega Casino. The amount of games available is a definite highlight and something we would suspect is the key driving points for many of their regular players. The amount of promotions, especially the several simultaneously ongoing tournaments, is also particularly impressive. Having a great selection of games, backed up by inciting and regular promotions is surely enough to have players flocking in. There is however a lot more in the background though that elevates the experience. A great emphasis on the wealth of informative pages goes a long way. Additionally, strong adherence to legislation and player safety is a natural precursor to being able to hold both an MGA and UKGC license.
We do have some criticism though, which mainly stems from the user interface. The design is sometimes all over the place, which is particularly noticeable on the pop-up menus that a lot of navigation is based around. We were also slightly disappointed that the site promotes 24/7 support, however, this does not apply to live chat. That is only a minor critique though and if you can see past the mismatched user interface, which generally won’t be a problem during gameplay, then you are sure to find a lot to enjoy here.