Mega Casino is a site that lives up to its name when it comes to the huge list of games available.
Mega Casino is a site that lives up to its name when it comes to the huge list of games available.
Live chat available | Limited customer support hours |
Great customer support | Confusing site design |
Great selection of games | |
Secure licensing | |
Great bonuses and promotions |
It doesn’t get as standard as this welcome package once you sign up on this platform. Standard here means the operator offers bonus funds tied with free spins to give that holistic look. What players will sit out is the Mega Casino no deposit bonus since the operator doesn’t often feature this offer.
The deposit match tends to be quite average with a low bonus amount up for grabs. Not what a high-roller would be hoping for to tickle their pockets. On the other hand, this amount is just enough for casual gamblers looking to have a good time.
The Mega Casino free spins are solid and you have a chance to use them on a popular slot chosen by the operator. It’s worth noting that unlike other casino bonuses and promotions, the welcome package is only available on the first deposit.
Overall, the entire package seems to target casual gamblers judging by the quantity of the bonus amount and free spins. But in all fairness, it’s better than having nothing.
The welcome package may be all glittery at first glance but digging further into the fine print may prove it unattractive. In this case, players must deposit a minimum amount to qualify for the offer. Keep in mind, this applies to the free spins and bonus amount. Thankfully, the amount is within the industry average.
Next, you need to enter the necessary Mega Casino bonus codes to activate the respective offers. Cashing out your winnings requires you to satisfy the rollover requirements. And we must say they are quite restrictive at almost double the usual rate. But this is for the winnings from the free spins. The good news is you have plenty of time to turn over this amount.
As for the bonus amount, players have some relief when it comes to the playthrough requirement. One important aspect to note is the casino tends to list slots as the game category with the highest contribution at 100%.
The gift icon at the top right of the screen gives you access to the range of Mega Casino promotions for existing customers. For instance, the casino often offers reload bonuses which are basically deposit matches. In some cases, this offer comes with free spins.
Speaking of free spins, the platform offers independent free spin offers with catchy names such as Prize Twister. The offer is usually available on a specific day. So, you want to keep an eye on that. What you also want to be keen on is the need for a Mega Casino bonus code to activate the offer.
Tournaments are a big part of the promotions page and the site frequently lists exciting competitions you can take part in. And there are plenty of rewards up for grabs for finishing within certain positions on the leaderboard. Cash prizes are the most common rewards. But casino sometimes turns the heat by offering physical gifts such as cars. And you don’t need Mega Casino promo codes to join.
You can also join the VIP program for a chance to enjoy the benefits that come with being a VIP member. Plus these perks get better in the subsequent levels. All you need to do is wager as much as possible to collect more points.
Mega Casino games come in eight different categories, with the More category holding a few additional classifications. There are over 3,000 games to choose from within these different categories, providing enough choice to keep even the most demanding of players happy.
The Home page lets you view new releases and the most popular games currently available, giving some nice additional search options. You can also use the search bar to find a specific game or provider, while also having the ability to expand the number of games show, on-screen, by clicking on the small downwards arrow to the bottom right of the window.
There’s a huge range of slots to choose from with multiple provider catalogs being supported. You’ve got many of the most popular game providers available, such as NetEnt, Microgaming, and Play’n GO.
This means that classic hits like Gonzo’s Quest, Immortal Romance, and Book Of Dead slot games are just a few examples of what to expect.
Hovering your mouse over the Slots category will give you some subcategories to refine your search with. This is especially useful considering the vast amount of slots available, however, we would like to see more done here.
We like the fact that the search bar gives you the option of searching by the provider; although you can also use the drop-down list provided when clicking on the search bar. This allows you to see a full list of all supported providers.
While there are also lots of great table game choices, with different categorizations, the issue lies with the fact that they are mixed in with the live casino games.
Blackjack and Roulette both have their own categories, which blend both virtual and live formats amongst each other. We would like to see this changed to provide an easier search experience.
This is only worth mentioning due to the large number of tables you have to choose from, which in of itself is great. There are also lots of choices when it comes to Scratch Cards and other table games, such as Baccarat and Poker.
Jackpots are split into two different categories; Jackpot Games and Daily Jackpots.
Each tab provides a total sum of all available jackpots for each section and is updated regularly. You will often see the daily jackpots total sum be in the tens of thousands of euros, while the larger progressive jackpots will go all the way into the millions.
This is largely because Mega Casino supports some of the biggest progressive jackpots in the world. Mega Fortune and Divine Fortune both regularly see their respective jackpot amounts rise into the millions of euros.
You can see a lot of emphasis is put into jackpot games here, as they are prominently featured alongside other major game categories.
As well as standard progressive jackpots, the fact that daily jackpots also feature a large amount of variety and distinction gives an even bigger incentive to check them out. These slots are set to pay out on a daily basis, ensuring that there are lucky winners on an incredibly regular basis.
The live casino games section doesn’t disappoint either. Again, you have a lot to choose from with various tables of different games, developed by various providers.
Evolution Gaming, Playtech Live, and Pragmatic Play are all popular and highly regarded live casino providers.
With a diverse and experienced group of friendly dealers and hosts, these providers offer a range of variety and high-quality production values. Expect to discover numerous superior variations of Blackjack and Roulette tables, each equipped with distinct rulesets and regional flavors.
Among the available versions, our favorite was Lightning Baccarat.
And if you want to practice your Mega Fire Blaze Roulette strategy, you can do so here. There are also several Poker and Baccarat selections, as well as other more niche titles to choose from.
Specialty live games can also be found here. These provide a unique twist on the traditional table game format, while still presenting a highly polished and immersive live experience.
Dreamcatcher and Monopoly Live are two such examples by Evolution Gaming.
Monopoly Live is particularly unique, as it does a beautiful job of blending the classic board game with a sleek graphical interface. This combines to provide you with a thrilling and deep gameplay experience that has the potential for huge rewards.
The onsite user interface is unfortunately quite a mixed bag. Searching through games is great and there’s a lot of good navigational options that you can find by clicking your username.
It’s also all very nicely presented in an easy to read and eye-pleasing black and yellow color scheme.
One of the main issues we had was navigating the many pages that are presented in a pop-up format. Besides the fact that many of these pages don’t match the website’s theme, they also seem to be of a lower-quality implementation. The X icon to click off these pages is incredibly hard to see and just navigating, in general, doesn’t feel all that smooth.
Another issue is the fact that a lot of great informative pages are only visible when logged out of your account. The payment options and FAQ pages, for instance, can be found at the bottom of the site, but only when logged out of your account.
It is baffling to us that these pages would not be instantly visible and reachable from within your account.
The Mega mobile casino site is also an option for those who prefer gaming on the go. It offers the same great selection of games, presented in a mobile-friendly design that even outperforms its desktop counterpart in some areas.
The Daily Picks page, for instance, offers a much more legible and user-friendly presentation of all the different offers available to you. We would like to see a similar design implemented into the desktop version.
You can access this page and many others from the menu icon at the top left of the screen, which is your main navigational tool, outside of the game selection window.
Browsing through games is pretty similar to the desktop version with the same useful features. It does present our only criticism of the mobile version though, which is that the game’s thumbnails are quite big. This means that you most likely won’t be able to see more than 6 games presented on the screen at any one time.
There are a lot of helpful informative pages to be found when browsing around the site. By clicking on your username, you can find a Game help section that covers various tables and guides on how to play them.
Most other informative pages, such as the FAQ, are found at the bottom of the site when logged out of your account.
These are the main categories in the Mega Casino FAQ:
Our experience with the support team was very good. All of our questions were answered in a friendly and concise manner.
We were also constantly kept up to date whenever the agents had to look for answers for us, which we really appreciate.
While the live chat support is not available 24/7, you can always reach them via email at any time day or night.
The live chat is instead available from 9 AM to 3 AM CET every day of the week, which is still very broad in terms of opening times.
You have a lot of options to choose from when wanting to make a deposit or withdrawal. Visa, MasterCard, Neteller and Skrill are all available, as well as various bank transfer options.
You can see all options clearly presented on the deposit page, along with any fees and minimum transaction amounts tied to the method.
You should take note, for instance, Skrill deposits will have a 5% transaction fee when making deposits, while Neteller deposits carry a 3.5% transaction fee.
The minimum deposit amount starts at €10 for all methods, while minimum withdrawal amounts can vary.
Withdrawing via bank transfer for example, will need to be requested at a minimum of €30 and carries a processing time of 2 to 7 working days.
The Payment Options page, found at the bottom of the site when logged out of your account, also provides a great explanation and breakdown of various transaction methods. Here you can get a more detailed explanation of the different methods, as well as helpful guides that can lead you through troubleshooting a failed deposit or even a walkthrough on how to set up an E-wallet account.
Sending documentation to an online casino is a standard procedure to fully verify your account. The process is a legislative requirement imposed on the casino, which it must then request its players to complete.
You will be asked to complete this process, which will mean sending in a proof of identity, proof of address and proof of ownership of your chosen payment method.
Luckily Mega Casino makes this process relatively painless. An option to upload your documents is provided directly from their website, which is the safest and most efficient way for everybody.
This option will however not be open to you before you make at least one deposit.
Once your documents are uploaded, the payments team will endeavor to have your documents checked within 12 hours, which is incredibly fast and much more punctual than many other sites.
Mega Casino holds multiple licences. For example, they have licenses from the Malta Gaming Authority (MGA), the Spanish Gambling Authority and the UK Gambling Commission (UKGC).
These licensing bodies are renowned within the industry for requiring some of the highest standards and practices of their licensees. This includes aspects that cover fairness, player safety and responsible gaming.
While the UKGC only applies to UK residents, players who engage in a verified MGA-licensed casino can rest assured that the site they are playing on is highly regulated and consumer-friendly.
The MGA also has a support process you can go through, should you wish to complain about a particular MGA-licensed casino. They have quite a history of taking complaints seriously and have been known to impose heavy fines or even license revocation in the past.
You can also find a Privacy Policy, covering the various ways in which Mega Casino records, processes and secures data collected about you through your onsite activities. The policy also includes information about your rights, which are based on the EU Data Protection Act. This covers the rights to request copies of your information or have it deleted.
There is definitely a lot to like here at Mega Casino. The amount of games available is a definite highlight and something we would suspect is the key driving point for many of their regular players.
The amount of promotions, especially the several simultaneously ongoing tournaments, is also particularly impressive.
Having a great selection of games, backed up by inciting and regular promotions is surely enough to have players flocking in.
There is however a lot more in the background that elevates the experience. A great emphasis on the wealth of informative pages goes a long way. Additionally, strong adherence to legislation and player safety is a natural precursor to being able to hold both an MGA and UKGC license.
We do have some criticism though, which mainly stems from the user interface. The design is sometimes all over the place, which is particularly noticeable on the pop-up menus that a lot of navigation is based around.
We were also slightly disappointed that the site promotes 24/7 support, however, this does not apply to live chat.
That is only a minor critique though and if you can see past the mismatched user interface, which generally won’t be a problem during gameplay, then you are sure to find a lot to enjoy here.
My favourite thing about this casino is that I don't have to wager my winnings more than 35 times and I'll be able to withdraw it. The last time I enjoyed conditions this fair, I came close to cashing out big. Saying the deposit limit is acceptable at €10 at the min is an understatement because that's not even enough to spend on some live blackjack tables. And yes, there's a live casino here with tons of games for me to go through. As I hinted at though, I'm more of a blackjack enthusiast than slots. I did my account verification because I wanted to withdraw soon which is where the surprise rolled in. In my case, I got my account verified within a day and half (probably). The email and live chat options don't disappoint, more so the second one. And my reasons for saying that are the response speed and useful answers.
The faq page isn't the best one I've seen online and that's because it doesn't really have that many question categories. Maybe if they increased that part, more players would stick around.