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Casilando

Casilando

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Overview

Our rating
Game Selection
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Bonuses
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Usability
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Customer Support
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Payment Methods
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Security & Licensing
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Casilando has been captivating the imagination of players ever since it was released in 2017, mostly thanks to a great variety of games combined with a simple and easy-to-use interface. Besides the ever-popular slots and live casino games, they also offer jackpot games and scratchcards to suit all kinds of punters. Combine that with great promotions and you have got yourself a perfect gambling opportunity that is definitely worth your attention. Learn more about this solid iGaming platform in our honest Casilando review below.

Pros & Cons
Available on desktop & mobile
Great selection of games
Licensed and regulated casino
Generous welcome bonus
No deposit bonus available
Geographical restrictions
Phone support not available

Bonuses

Casilando Welcome Offer

Every gambler wants some sort of boost when starting life at an online gambling platform. It gives them a chance to explore what the operator has to offer. This later helps them decide whether to continue playing here. Thankfully, the casino tends to offer a Casilando no deposit bonus. 

This offer usually comprises free spins on one of the popular slot games. It’s often a small number of spins but still enough to give you a chance to score some real money wins. But be sure to check whether you’re in a country where the spins are available.  

The second offer often comes in the form of a deposit match. But that’s not all! The operator tends to pair the bonus with free spins on a specified slot title. Slot fans are the biggest beneficiaries of this welcome package considering the inclusion of the bonus spins. But all other players can use the bonus funds to enjoy their favorite titles. 

Casilando Bonus Terms

You must deposit a minimum amount to qualify for the deposit amount. Although slightly higher than the industry average, it’s still within reasonable limits. Next, you have the wagering requirements attached to the bonus funds. 

They are within the industry average for both offers. But then not all games are equal when it comes to contributing to the rollover requirements. In that case, you want to go through the T&Cs page to find out the exact contribution. 

You’ll also find the maximum amount you can win when using the Casilando bonus. The casino also outlines the validity of each offer after claiming. And we must say there’s enough room to meet the requirements. 

Ongoing Promotions

You don’t have to worry about your bankroll drying up after depleting your welcome offer. Clicking on the promotions section opens a world of exciting offers for existing players. For instance, there are Casilando free spins usable on pre-selected slot games. In most cases, these spins come as an accompaniment to deposit matches. 

Speaking of deposit matches, these casino offers are available on specific days. They come with caps on how much you can claim as the bonus amount. But don’t expect frequent appearances. 

What players can almost be sure of is getting benefits from the loyalty scheme. Of course, this Casilando casino bonus is more beneficial to long-time customers. The trick is to wager as much as possible to collect as many points as possible. 

But each game comes with different points contributions. You can later redeem the points for cash after reaching a certain threshold. These offers rarely require a Casilando promo code for activation. 

Game Selection

Casino, Live Casino & Jackpots

Casilando has so many gambling titles it is almost impossible to count, all provided by prestigious software developers such as Microgaming, QuickSpin and many more. With such an impressive selection of games, it is easy to see why so many players favor this site. The table games list, on the other hand, is rather short, but still covers all popular variants you might want to play. And the best thing is, you can browse all games by name, category, and software provider. If you know the title of your favorite slot, simply type it in the search bar and it will show up in the results.

Slots and Table Games

The site offers over 800 video slots which is rather impressive, and they keep adding new titles regularly to keep you entertained. All games are neatly organized in a menu bar, where you can find Top Games, New Games, Table Games, Other Games, as well as Jackpot Games and Live Casino. The Top Games category reveals games that are played the most and includes not only some classics like Piggy Riches Megaways or Jammin Jars, but also some lesser known video slots like the carnival-inspired Twisted Circus or The Goonies, based on the 80s movie hit. With Casilando, you won’t miss out on any of the hit video slots as they added almost every 3-reels and 5-reels game that is worth your time.

The Table Games section is filled with must-haves that will thrill more conventional casino players who enjoy a round of roulette, or the anticipation of cards turning in blackjack. Out of 18 table games, there are 11 blackjack variants, and only a handful of other games, mostly because this establishment also has a live casino feature that is becoming increasingly popular among gambling fans. Other Games is a category that features scratchcards, bingo and less popular games that are a great addition to the portfolio.

Jackpots at Casilando

If you like to play jackpot games, this might be the casino for you. With 50 titles, their Jackpot Games section focuses on quality rather than quantity, which is something many players will truly appreciate as there is nothing worse than having over 100 titles at your disposal but only two or three that are attractive to play.

Casilando features some of the most iconic jackpot games such as Mega Moolah (in different variations), Treasures of Nile, Rainbow Jackpots, Fruit Fiesta (with both three and five reels), and Five Reels Cash Splash with millions up for grabs, but only if you beat the competition and have luck on your side. There are also some lesser-known gems with smaller jackpots - Genie Jackpots, The Naked Gun, and Star Spinner. Most of their jackpot titles are powered by Microgaming and Red Tiger, two software providers that set the standard for this type of entertainment.

Live Casino Games

Live casino on their website features around 30 popular games with live dealers, all provided by Evolution, but once you start playing, suddenly more games emerge. While this might be a bit confusing for those who are playing for the first time, you get used to it quickly. Players usually love the fact that a casino has live games as well, and in this case, you should be more than happy as Evolution is one of the main players in the live casino industry.

There are eleven roulette variants, including the most popular ones - American and French. In addition to that, there are six types of poker and many variations of baccarat and sic bo. However, the most impressive category is live blackjack, with over 80 titles listed. If you are in the mood for something different, Casilando and Evolution prepared five game shows you can play live: Dear or No Deal, Monopoly Live, Dream Catcher, Football Studio, and Lightning Roulette.

All games are live-streamed from luxurious studios that will make you feel as if you are in Monte Carlo or Las Vegas, thanks not only to the elegant interior but professional dealers as well.

Dream Catcher by Evolution

Game selection at Casilando

Usability

Casilando has a simple, intuitive, and clean user interface in shades of green, blue and white which is pleasant for the eye and won’t tire you during long playing sessions. The main menu is located on the left side of the website, and from there you can navigate through games, promotions, and your account details. One of the best characteristics of their design is the fact that you are never overwhelmed with flashy banners and countless popups, as all ads are elegantly adjusted to the interface. At the same time, every game is represented with a colorful icon that helps you infer what the game is all about without any additional research.

At the bottom of the website you will find much important information: link to live chat, T&C, information about responsible gambling, casino, bonus terms, etc. This gambling website has a great loading time and you won’t experience any trouble whatsoever.

Mobile Casino

Mobile casinos are all the rage, and luckily Casilando understands the urge of modern players to spin the reels or play a hand of cards anytime and anyplace. All you have to do to access the mobile casino is to simply enter the web address into the mobile browser you are already using. This way, you get unlimited access to all casino games, as well as the ability to deposit, ask for a payout, claim a bonus and do anything you would do on a desktop platform. Mobile casino games are supported on both Android and Apple smartphones, as well as all popular Internet browsers.

The mobile website will provide you with a chance to add a Casilando icon directly on your phone for even faster and more instant access. Even though the website will represent this as an opportunity to install the app, don’t be fooled - it is only a shortcut.

Casilando Mobile Usability

Screenshots
Casilando screenshot
Casilando screenshot
Casilando screenshot
Casilando screenshot
Casilando screenshot
Casilando screenshot

Customer Support

Got a question? Need a helping hand? Feel free to contact their customer support that is available via email and live chat. To start a chat with the agent, make sure to click the Live Chat link at the bottom of the website, and then again a green button labeled “Live Chat”. We are sure players would appreciate a floating icon that connects them directly with the agent.

The agents are very friendly and you won’t have to wait longer than a minute to talk to them. They might ask you to tell them your email or date of birth before you start the chat to ensure you are truly who you say you are. That way, frauds are prevented from talking to agents in your name.

Unfortunately, this casino doesn’t feature any form of FAQ, but we hope they will add this section in the future as it is rather useful for all players.

Payment Methods

The minimum deposit with this gambling site is only €20, and you can use Visa, MasterCard, Trustly, PaySafeCard, Skrill, Neteller, and Maestro. All these methods are available worldwide, you can use them for withdrawals and deposits and they are considered to be safe and reliable. The casino insists that you use the same method for both depositing and withdrawing money.

The minimum withdrawal with this casino is €20, and the weekly withdrawal limit is set to €25,000. If you win €100,000 or more, the house has the right to divide the payout into ten installments. The maximum amount the site is willing to pay you upon a single winning spin or a single bet is €250,000, except for progressive jackpot games. In their T&C, the casino accentuates the fact that all winnings in progressive jackpot games are subject to the casino’s confirmation. Jackpots that exceed €250,000 may take longer than 30 days to be paid. Otherwise, withdrawals are usually processed within 1-2 days, plus up to 3 additional days for the money to be visible on your balance, all depending on the method you are using.

Verifying Your Casilando Account

If you want to play on this site, be ready to verify your account. This is a standard procedure that might be a slight inconvenience, but the casino is legally obligated to perform such checks to prevent money laundering and someone stealing your winnings.

At some point in time, the site might ask you to verify your identity, age, place of residence, and ownership for any payment method you used in the past, including the source of your funds. 

The verification is pretty straightforward and not troublesome at all - all you need to do is send pictures or copies of your ID, utility bills, etc.

Casilando Casino Payments

Security

You can leave all your worries behind when playing in this casino. Casilando is a brand operated by White Hat Gaming Limited and holds not one, but two licenses - by the UKGC and the MGA, two of the most prestigious regulators in the gambling industry. This is a popular brand that stands behind a long list of reliable Casilando sister sites like Slotnite, Playzee, and Captain Spins.

All their games feature the random number generator which ensures results are not in any specific order, and can’t be predicted or calculated. All this means this website is completely fair and honest, and you can play without any concerns.

Their privacy policy, as well as terms and conditions, are published on the website and accessible to everyone, not just registered users. This shows a great initiative from the company’s side to deliver every useful piece of information you might need before signing up. We strongly suggest you read the terms and conditions, promotional terms and conditions and privacy policy as these documents define both rights and obligations of both the casino and the user.

Final Verdict

Casilando is slowly but steadily becoming one of the top choices when it comes to casinos, and it is easy to see why. Amazing promotions and bonus offers combined with an intuitive interface, prestigious licenses and numerous games make this casino one of the most popular ones, especially among punters who prefer slots over other games. Also, it is important to mention that all bonus requirements are not only reachable for an average recreational punter but transparent as well. These aspects of the site left us the biggest impression when doing this Casilando Casino review.

Even though this all sounds good, there is still some room for improvement. For example, we expect they will add more deposit bonus options in the future. Additionally, expanding customer support to phones would be of tremendous help for players of the golden generation who love casino games but can't keep up with the latest technology. We would also appreciate some updates regarding live casino games, as the navigation through this category can be slightly confusing, especially for new players. Having all games listed right then and there would not only be helpful for users but the casino as well, as it would attract more potential customers.

Casilando Casino Online Review

What to expect
Over 80 popular gaming software providers
Excellent selection of video slots and live casino games
50 popular progressive jackpot titles
Mobile, desktop and instant playing experience
Friendly customer support available 24/7 via live chat
Eve Luneborg
Eve LuneborgUpdated: 26 Jan 2023
Eve started working at an online casino back in 2014, and she’s been involved in the iGaming industry ever since. Starting off as a support agent at LeoVegas Casino, she later took...
Nerijus Grenda
This article has been Quality Assured by Nerijus Grenda
Casino details
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Game categories
Jackpots
Table Games
Slots
Live Casino
Baccarat
Blackjack
Scratch Cards
Roulette
Virtual Sports
Card Games
Dice
Instant win
Craps
Game Show
Bingo
Casino Poker
Lottery

3 player reviews

Heskiel L

One of my favourite features to look out for in an online casino is whether or not there's live chat. And even when there's one, is it available 24/7? Luckily, the one here is, while also featuring fast chat agents that provide useful answers instead of links. The video slots collection has been a joy to explore as I've found everything from 3- and 5-reel titles to 3D variants. Minimum bets accepted here get as low as €0.10 which makes me giddy because I got an extra €50 when I deposited the same amount. I prefer betting mobile if given a choice, and I've been given one here. To that, the experience has been free of lags and I haven't had any game quit on me in-play. And to access most of the titles available here, I only need a browser. The only reason why I'm giving the welcome bonus a chance is that I only have to wager my winnings 35 times and I'll be able to withdraw it.

The table game collection is quite modest and I wish the casino adds some more games soon.

sofie

I like the variety found in the live dealer category ranging from my favourite live blackjack titles to roulette variants. Moving on to the design of the casino, it's actually pretty nice with the pages denoting the payment options, rules, and more, easy to go through. In terms of support, I've been playing on my smartphone the entire thing and I haven't had the need to download any app. Instead, I just load the casino through a browser. That said, I talked to the customer support about the wagering requirements and was told I had to wager winnings from my bonus 35 times before I can withdraw it.

Saeed

The live casino category and the slots section is simply one of the finest I've had the pleasure of playing. Especially as I've been rewarded multiple times by the slots section (total is £89). However, I haven't had much luck in the live casino category since I'm not too adept at the games. But I know I'll be making huge wins soon as I've been brushing up my skills on Blackjack. Another part of the casino that makes me happy are the wagering requirements. I always ignore the bonus itself and just see the wagering requirements to see if it's usable and at 35 times my bonus winnings, it's theoretically workable. If I were you, I don't think I'll be putting too much hope in using the bonuses. The shades of green, white, and blue that the casino uses for its design is one of the best I've seen. Simply put, I only had to launch the casino through a browser on my iPhone 8 and everything went smoothly from there. I haven't faced any lag so far, though I can't say the same thing about playing on a desktop.

No cons I have noticed yet

ReviewsShare your experience with Casilando
Leave your feedback
Q: 

Does Casilando offer 24/7 support?

A: Yes, you’ll be able to reach the support department at Casilando around the clock. There might not be a multilingual staff available at all hours, but you’ll always be able to get help in English.
Q: 

Can I get a Casilando bonus?

A: Yes, the first bonus offer you’ll get as soon as you have registered at Casilando, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.
Q: 

Does Casilando have a sportsbook?

A: No, there is no sportsbook available at Casilando. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.
Q: 

Does Casilando have a gambling license?

A: Yes, Casilando does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.
Q: 

How long do withdrawals take at Casilando?

A: According to the terms and conditions, Casilando will process any pending withdrawal within two days, but it usually goes much quicker than that. Unless you need to verify some of your account details you can expect your withdrawal to be completed within X hours. When you’ll receive the transfer then depends on the payment method you used for cashing out.
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