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Greenplay

Greenplay Casino

9Our score

Great Game Variety

Not accepting players from: Virginia - United States

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Greenplay Casino Details

Game category:
Slots, Live Casino, Virtual Sports, Jackpots, Table Games
Languages:
English, German, Finnish, Norwegian, Spanish
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
SkrillMasterCardBank transfer View more  EcoPayz, PayPal, Skrill 1-Tap, Trustly, Rapid Transfer, AstroPay Card, MuchBetter
Withdrawal Times:
Withdrawal timeframe e-wallets: 0-24 hours
Withdrawal timeframe credit/debit cards: 4-6 days
Withdrawal timeframe bank transfers: 6-8 days
Withdrawal timeframe cheques: Not offered

Pros

  • Spins available for your first three deposits
  • The site works equally well on desktop and mobile
  • More than 100 live casino games to choose from
  • Owned and operated by a company with a proven track record
  • 20 banking options available

Cons

  • No 24/7 live chat
  • Casino poker not available
  • Menu in the mobile browser is hard to see

A fresh casino to the online market, Greenplay has made a significant splash in the industry. Established in 2019, they are known for offering hundreds of slots and table games, but they are selective about what's available. You won't find a low-quality game at Greenplay, which also offers scratchcards and a live casino. A generous welcome bonus package gets you started, and scoring free spins is always fun to start your casino journey. The Exclusive Club is a loyalty program that rewards players of all levels, so it is well worth checking out. The more you play, the more benefits you get. However, players of all levels get to enjoy rewards such as bonuses, free games, and cashback offers.

Greenplay Casino review

What to expect at Greenplay:

  • Play Casino, Live Casino, and Scratchcards
  • A welcome bonus offer that includes free spins
  • Low wagering requirements
  • Top software providers
  • A loyalty program for all players

Table of Contents

Game Selection

Casino, Live Casino & Jackpots

There is an excellent selection of games at Greenplay, which features one of the more impressive live casinos we have seen. At first glance, it might appear as though Greenplay focuses on providing quality slot games. However, table games and the live casino live up to expectations and beyond. It is a great choice for any player that likes to dabble across the entire casino platform.

Slots and table games

The popular slot game titles are available to play, but you won't have to sort through thousands of games. Some casinos offer thousands of titles, which makes it hard for new players to pick their favorite. However, Greenplay focuses on the quality over quantity, and that is evident by their selection. The best developers feature their standout slot games, and the games lobby is updated whenever a new slot drops. Play your favorite slots from NetEnt, Play’n GO, Microgaming, and many more.  

Table games don't sit in the backseat at Greenplay. There is a wealth of table game options for players, including roulette, blackjack, and other niche games. The table games lobby isn't large, so finding your desired game is easy. A little more selection for games such as baccarat and three-card poker wouldn't have gone amiss, but the games on offer are fair and enjoyable.

A search option is available for both the slots and table games platform. The search bar makes it easy to find a game or your favorite developer. If you want to play only the popular games, these can be found in the Top Games section.

Jackpots at Greenplay

Despite hosting some of the best jackpot games providers, the jackpots lobby at Greenplay is underwhelming. With NetEnt and Microgaming providing some of the best jackpot games, such as Mega Moolah, we expected these progressive jackpot slots to be available. However, only a small selection of jackpots can be played. With that said, popular jackpot slot Divine Fortune is possible to play, so you can try to land the big prize on NetEnt's highly successful game.

In addition to Divine Fortune, Leprechaun Goes to Hell and Redeem the Dream feature in the lobby. Having only three jackpot games is mystifying, but due to Greenplay's relatively short exposure in the online casino world, we expect more games to be added. Despite having only a few to choose from, Leprechaun goes to hell is fun to play. It is one of Play’n GO's best jackpot games, and it will keep you entertained.

Live Casino games

The live casino games at Greenplay are separated into categories, making it easier to navigate the expansive live casino platform. Choose between all games, blackjack, roulette, and baccarat. With over 100 live casino games to choose from, they have emphasized providing a quality live product for players. It doesn't matter what level of player you are, as Greenplay has tables of all limits. Niche live games add to the casino enticement, which includes Football Studio, Dream Catcher, and Monopoly Live.

A professional team of live dealers adds to the appeal of the live casino. The European-based team is welcoming, and it doesn't matter what level you are playing; they make you feel like a VIP. Everything about the live casino is top quality, and if you love playing the best games from the likes of Evolution Gaming, then this casino is for you. The live casino is the standout section on the website and it sets Greenplay apart from other casinos. There has been a significant effort to provide players with the best live dealer games and that effort has paid off.

Greenplay welcome offer

The new player welcome package offers you both a deposit bonus and Greenplay free spins. Registering to Greenplay gets you a 100% bonus up to €200 + 100 extra spins. The welcome bonus is split across your first three deposits, with the first deposit resulting in a 100% bonus and 20 spins. The second and third deposits don't have a matched deposit bonus, but they come with 40 spins. Use your bonus on any slot or table game at Greenplay, and there is no set requirement for what game you use your spins. A Greenplay bonus code isn’t always needed to unlock the offer, so check with the casino first.

We like that Greenplay free spins are awarded on the second and third deposits. Not every casino has bonuses for subsequent deposits following your initial deposit, so giving 80 spins is a credit to the promotional team. Many casinos require you to play the spins on a certain game, typically a slot they are promoting at the game. Greenplay lets players use their spins at any quality title available in the lobby.

Bonus terms and wagering requirement

The new player welcome package comes with conditions and wagering requirements. But don't worry, these are standard for any online casino, so before you can withdraw your funds, it's best to know the terms. The wagering requirements at Greenplay are on par with other online casinos. There is a x35 playthrough requirement of your first deposit bonus, which is better than some other casinos with x50 requirements. Different games contribute more to playing through your requirement. Playing slot games is the best way to play through your bonus to withdraw your winnings faster.

There are some finer points of interest in Greenplay's terms and conditions that are worth knowing. All spins granted from a deposit offer must be used within one day from when the offer was granted. That isn't a lot of time to use the spins, so new players should try to use them straight after depositing. You also must deposit at least €10 to trigger the welcome package. A smaller deposit excludes you from the 100% bonus and spins deal.

Virginia - United States Greenplay bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Packages

100% up to €200 + 100 Free Spins
35x (b)
-
Type

Welcome Packages

Amount
100% up to €200 + 100 Free Spins
Wagering Requirement
35x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

The latest promotions and bonuses from Greenplay are loaded into the Promotions section on the platform. It isn't the most comprehensive promotions section we have seen, with only a few active bonuses, but there is always something new to be involved in. Chances to win mystery prizes, such as phones and cash, is a common promotion. Expect to see these types of promotions throughout the year at Greenplay.

The rewards program is a highlight of this online casino. From the outset, earn points and climb up the ladder to receive better rewards and bonuses. Every new member starts at the bottom, which includes a birthday bonus. However, the higher your loyalty level, the better the rewards. The platinum, premium, and prestige members get express payouts, personalized offers, a personal account manager, and much more.

Usability

In our experience, finding your way around the Greenplay platform is effortless. It is a classic-style layout, with the available games and latest promotions taking center stage. Navigation throughout the site is made more accessible by separating the website into different categories, such as casino, live casino, scratchcards, and other subtitles that further makes navigation simple. Find your favorite game with the search bar, which allows you to search for games and software developers.

Customer service can be found at the bottom of the page, but there is also a help section located under the main heading. This stops players from needing to scroll down the page to find contact information for Greenplay. It's little things like that which makes the usability of this online casino excellent, and it is also available in four different languages.

Demo play is available for slots and table games. It gives players a chance to test the game before committing real money. It is a great way to check out new slots to see if you like them, and the same goes for live dealer table games. Clicking the demo play icon on the top right of the game display takes you straight into the game.

.

Mobile Casino

There are currently no Greenplay apps for iPhone or Android users. However, the mobile browser version of the casino is excellent. The online casino is easy to navigate using the browser, and although the color scheme in the menu isn't terrific, it gets a pass mark. The white and grey color scheme of the left-hand menu makes it hard to see, but once out of the menu, the typically-bright green pops off the screen.  

The mobile casino is condensed at first glance. It isn't as well-planned as the desktop version, but all the games are available, which isn't always the case if using an app. The actual gameplay is excellent, and the graphics don't lose any quality when using your phone.

Although there are some things Greenplay could improve with the mobile casino experience, the product currently available is a pleasure and easy to play.

Greenplay Help and Support

The customer service at Greenplay is professional and welcoming, however, limited with only two avenues for contact. It has a live chat option, which is always a positive, but it's not 24/7. The live chat is available from 08:00 to 00:00 CET, which can be problematic for players not in that time zone. The only other contact method is via email, which has a quick response time, so we are pleased with that. In addition to live chat and email, your questions can be answered on their help pages.

These are the main categories in the Greenplay FAQ:

  • Privacy
  • Bonuses
  • Depositing
  • Cashing out
  • Submit documentation
  • Technical
  • Reward Point Program
  • General Information

There are additional questions underneath all the major categories, so if you have a specific query, you should be able to find the necessary information. If you can't find what you are looking for, we recommend using the live chat option. It is the quicker method of contact, and you are connected to a helpful member of the Greenplay customer service team almost instantly.

Deposits and Withdrawals

Your location determines which payment methods are accepted at Greenplay. However, with a total of 20 depositing options available, the selection isn't an issue. The most popular depositing options include Visa, Mastercard, bank transfer, Skrill, Neteller, ecoPayz, MuchBetter, and PaysafeCard.

The minimum deposit is €10, which qualifies for the welcome bonus, and the maximum deposit limit depends on your method of payment. It also depends on your loyalty program status. VIP members have higher deposit limits.

The minimum withdrawal amount is €10, except for bank transfer. Greenplay members have a monthly cash out limit of €7,000. Accumulated withdrawals exceeding €2,300 will require additional verification procedures, which can be frustrating, but necessary to avoid fraudulent behavior. Cashouts are credited to the player's original deposit method, whenever possible. 

Payment times differ depending on the cash out method, but withdrawals made into an e-wallet are usually instant. Cashouts made into your bank account can take between 2-6 days. If the casino is still processing your withdrawal, you can reverse it. Click on "Pending Cashout" in the cashier section to reverse your withdrawal.

Verifying your Greenplay account

Documents needed to verify your account must be submitted via the Greenplay website. Login to your account and click on "My Account" and select Documents Upload. As is standard with KYC regulations, you are asked for documentation before you can withdraw any funds. It is to avoid players committing fraudulent behavior, which is a lose-lose situation for both the casino and player.

You will be asked for identification, usually in the form of a driver's license and proof of address. You might also be asked to provide evidence of your payment methods. If you have used multiple deposit methods, the casino could ask you to take a photo of your card (with the critical details blanked out).

It's important to know that verifying your account protects the casino and protects the player from any potential disputes.

Security and Licensing

Aspire Global International Casinos own Greenplay casino, and the security and licensing are top-notch. The Malta Gaming Authority is the primary license holder as the company's head office is located in Malta. It also holds a UK Gambling Commission license, which adds to players' safety from the United Kingdom. The safety of players is paramount for the online casino, and its reputation is only growing with loyal customers. Aspire Global International runs over 40 casinos worldwide, so its reputation exceeds the fledgling status of Greenplay.

Every essential step is taken to ensure that the players' funds and personal details are kept safe, but it also ensures that the games are fair. The software is checked and tested regularly to produce a fair payout percentage.

Conclusion of Greenplay review

We have gone through the entire Greenplay Casino with a fine-toothed comb to point out every positive and negative. The positives massively outweigh the negatives, and that is the making of a quality modern online casino. They have an excellent selection of slot games, and the live casino is one of the more powerful platforms we have seen. More than 100 games are available in the live casino, which is an excellent variety of games. In addition to the terrific selection of slots and live games, Greenplay has fun and profitable bonuses that are regularly updated.

In terms of negatives, work could be done to improve the jackpots section, but the games offered are well-known and great to play. Improvement is likely to come in this department as the online matures. Customer service is of the highest quality, but with only live chat and email options, players are limited. A phone option or 24/7 live chat would be a great addition to this impressive casino. Other than that, we have nothing to complain about. Greenplay provides players with a customized experience, and you can't beat that.

Pros

  • Spins available for your first three deposits
  • The site works equally well on desktop and mobile
  • More than 100 live casino games to choose from
  • Owned and operated by a company with a proven track record
  • 20 banking options available

Cons

  • No 24/7 live chat
  • Casino poker not available
  • Menu in the mobile browser is hard to see

Screenshots

Casino - FAQs

  • Before you’re able to cash out the winnings from your Greenplay bonus you’ll need to complete a wagering requirement of 35x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Slots are almost always the most popular online casino games, and this is also the case at Greenplay. However, live table games are also growing in popularity, and this especially goes for the so-called game-show games.

  • Yes, Greenplay has an FAQ page, and there you’ll find answers to all the questions players frequently have at Greenplay. If you can’t find answers to your questions on that page, simply contact their support department.

  • Some bonuses offered at Greenplay might require you to use a bonus code in order to claim it, but not all. So always check the bonus terms before you make your deposit so you can be sure you’re not missing out on the offer.

  • No, it’s not possible to make deposits or withdrawals using cryptocurrencies at Greenplay. You’ll only be able to use fiat currencies, and you can find a complete list of all available payment methods on the cashier’s page of the casino.

Megan Toombs

From
Reviewed on December 08, 2020
The library actually features a well-rounded casino with three major casino game genres. I'm not a huge fan of video slots nor progressive jackpots, but I found plenty of those. What I prefer to play instead are live games and live blackjack goes a long way in impressing me. I won £90 to play with courtesy of the welcome bonus when I deposited the same amount. But what impresses me is that I only have to wager winnings from the bonus 35 times and I'll be able to withdraw it.Finding my way around this casino isn't the hardest thing I've done in my time online. Especially as it's optimized to run well on smartphones, down to old Androids such as the Google Pixel 3. The live chat is available, but what I like the most about it is that answers are informative.
One of the letdowns of this casino is that the live chat is only available for limited hours.

Elliot

From
Reviewed on November 03, 2020
While there are plenty of video slots available (it's actually the biggest game category here), the live games are what I love to spend time on. And it has been time well-spent seeing as I've won about £59 playing live baccarat. I'm only expected to wager winnings courtesy of the bonus 35 times and I'll be able to withdraw it. In my case, I deposited £50 which is what I have to wager successfully. The customer support team is actually very friendly, replying quickly when you use the live chat option. I don't know if there's a FAQ, so I can't drop any tip on whether or not to ignore it.Greenplay is an easy to access casino regardless of which platform I use. For one, I've only been playing through my smartphone so far, and it's been a lag-free experience so far. I love how the minimum withdrawal and deposit allowed is £10 since it makes it too easy to skip the demo mode.
The customer support is 7 days a week, all day from 08:00am CET to 00:00am CET. Not 24/7 - BAD

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