A fresh casino to the online market, Greenplay has made a significant splash in the industry.
A fresh casino to the online market, Greenplay has made a significant splash in the industry.
Available on desktop & mobile | Limited customer support hours |
Impressive live casino section | No cryptocurrency supported |
Trusted casino license | |
Various payment options | |
Bonus & spins welcome package |
In the old days, a no deposit bonus was quite a common thing, but in this day and age, they are pretty hard to come by. No wonder gamers get excited every time they hear there is one. Truth be told, a Greenplay Casino no deposit bonus might be a rarity, but that doesn’t mean it doesn’t exist. Be patient, and you might get one occasionally, if not before the first deposit.
Now we will talk about the Greenplay welcome offer. Or should we say offers? You see, depending on your location, you might get a different offer than most other users at this casino. Sometimes, you get to play a bonus only on your first payment, and sometimes, there are multiple Greenplay Casino bonuses scattered across your first few deposits.
No matter what type of deal you get, we are sure you’ll love it. Usually, it contains both bonus money and Greenplay bonus spins, so you can test out the most popular titles for free. Above all, we love the fact that claiming bonuses at this place is easy and simple. After you complete the qualifying payment, they will be instantly added, without a single Greenplay bonus code in sight!
Bonuses are fun to play but let’s not forget that there are always multiple terms and conditions attached to them. In fact, there are even certain rules that define how you can get access to the deals in the first place. So, before we start, please understand that bonuses are not free money, and even if you get a no deposit deal, you will have to wager it, face different cashout limits, and maybe even apply Greenplay no deposit bonus codes.
Customers who choose to use the welcome bonus will have to make a small payment into their playing accounts. The amount is rather symbolic, and not something that would cause any concern. If you get a chance to claim a multi-tiered offer, understand that you have to make a deposit for each tier. Once the transaction has been completed, the bonus will be added to your account. You don’t have to enter a Greenplay bonus code to get it.
The wagering requirement is not something that would make you fall into despair. In our opinion, it is more than fair, and the company gives you enough time to complete it. Still, you have no time to waste, so it is best to get down to business sooner rather than later.
With the welcome offer out of the way, you’ll want to know more about casino bonuses Greenplay delivers to you, right? Well, this operator has a slightly different approach to ongoing promotions than most other brands. In fact, you shouldn’t expect to see standard Greenplay Casino bonuses too often.
Ongoing deals are mostly oriented toward time-limited tournaments and competitions. Such events are often organized in collaboration with premium providers, and therefore, are limited to a handful of (admittedly awesome) games. Players compete against each other on who will rule the leaderboards, and once the event is over, get their share of the lucrative prize pool should they finish high enough up the table. To enjoy these promos, you normally don’t have to use Greenplay bonus codes, but simply opt-in or whatever action is required.
We suggest that you read the full bonus terms related to any given promotion before participating, as most of them tend to be unique for each event. Also, pay attention to the games involved in a certain promotion, so you don’t spend money on slots that don’t count.
There is an excellent selection of games at Greenplay, which features one of the more impressive live casinos we have seen. At first glance, it might appear as though Greenplay focuses on providing quality slot games. However, table games and the live casino live up to expectations and beyond. It is a great choice for any player that likes to dabble across the entire casino platform.
The popular slot game titles are available to play, but you won't have to sort through thousands of games. Some casinos offer thousands of titles, which makes it hard for new players to pick their favorite. However, Greenplay focuses on the quality over quantity, and that is evident by their selection. The best developers feature their standout slot games, and the games lobby is updated whenever a new slot drops. Play your favorite slots from NetEnt, Play’n GO, Microgaming, and many more.
Table games don't sit in the backseat at Greenplay. There is a wealth of table game options for players, including roulette, blackjack, and other niche games. The table games lobby isn't large, so finding your desired game is easy. A little more selection for games such as baccarat and three-card poker wouldn't have gone amiss, but the games on offer are fair and enjoyable.
A search option is available for both the slots and table games platform. The search bar makes it easy to find a game or your favorite developer. If you want to play only the popular games, these can be found in the Top Games section.
Despite hosting some of the best jackpot games providers, the jackpots lobby at Greenplay is underwhelming. With NetEnt and Microgaming providing some of the best jackpot games, such as Mega Moolah, we expected these progressive jackpot slots to be available. However, only a small selection of jackpots can be played. With that said, popular jackpot slot Divine Fortune is possible to play, so you can try to land the big prize on NetEnt's highly successful game.
In addition to Divine Fortune, Leprechaun Goes to Hell and Redeem the Dream feature in the lobby. Having only three jackpot games is mystifying, but due to Greenplay's relatively short exposure in the online casino world, we expect more games to be added. Despite having only a few to choose from, Leprechaun goes to hell is fun to play. It is one of Play’n GO's best jackpot games, and it will keep you entertained.
The live casino games at Greenplay are separated into categories, making it easier to navigate the expansive live casino platform. Choose between all games, blackjack, roulette, and baccarat. With over 100 live casino games to choose from, they have emphasized providing a quality live product for players. It doesn't matter what level of player you are, as Greenplay has tables of all limits. Niche live games add to the casino enticement, which includes Football Studio, Dream Catcher, and Monopoly Live.
A professional team of live dealers adds to the appeal of the live casino. The European-based team is welcoming, and it doesn't matter what level you are playing; they make you feel like a VIP. Everything about the live casino is top quality, and if you love playing the best games from the likes of Evolution Gaming, then this casino is for you. The live casino is the standout section on the website and it sets Greenplay apart from other casinos. There has been a significant effort to provide players with the best live dealer games and that effort has paid off.
In our experience, finding your way around the Greenplay platform is effortless. It is a classic-style layout, with the available games and latest promotions taking center stage. Navigation throughout the site is made more accessible by separating the website into different categories, such as casino, live casino, scratchcards, and other subtitles that further makes navigation simple. Find your favorite game with the search bar, which allows you to search for games and software developers.
Customer service can be found at the bottom of the page, but there is also a help section located under the main heading. This stops players from needing to scroll down the page to find contact information for Greenplay. It's little things like that which makes the usability of this online casino excellent, and it is also available in four different languages.
Demo play is available for slots and table games. It gives players a chance to test the game before committing real money. It is a great way to check out new slots to see if you like them, and the same goes for live dealer table games. Clicking the demo play icon on the top right of the game display takes you straight into the game.
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There are currently no Greenplay apps for iPhone or Android users. However, the mobile browser version of the casino is excellent. The online casino is easy to navigate using the browser, and although the color scheme in the menu isn't terrific, it gets a pass mark. The white and grey color scheme of the left-hand menu makes it hard to see, but once out of the menu, the typically-bright green pops off the screen.
The mobile casino is condensed at first glance. It isn't as well-planned as the desktop version, but all the games are available, which isn't always the case if using an app. The actual gameplay is excellent, and the graphics don't lose any quality when using your phone.
Although there are some things Greenplay could improve with the mobile casino experience, the product currently available is a pleasure and easy to play.
The customer service at Greenplay is professional and welcoming, however, limited with only two avenues for contact. It has a live chat option, which is always a positive, but it's not 24/7. The live chat is available from 08:00 to 00:00 CET, which can be problematic for players not in that time zone. The only other contact method is via email, which has a quick response time, so we are pleased with that. In addition to live chat and email, your questions can be answered on their help pages.
These are the main categories in the Greenplay FAQ:
There are additional questions underneath all the major categories, so if you have a specific query, you should be able to find the necessary information. If you can't find what you are looking for, we recommend using the live chat option. It is the quicker method of contact, and you are connected to a helpful member of the Greenplay customer service team almost instantly.
Your location determines which payment methods are accepted at Greenplay. However, with a total of 20 depositing options available, the selection isn't an issue. The most popular depositing options include Visa, Mastercard, bank transfer, Skrill, Neteller, ecoPayz, MuchBetter, and PaysafeCard. The minimum deposit is €10, which qualifies for the welcome bonus, and the maximum deposit limit depends on your method of payment.
The minimum withdrawal amount is €10, except for bank transfer. Greenplay members have a monthly cash out limit of €7,000. Accumulated withdrawals exceeding €2,300 will require additional verification procedures, which can be frustrating, but necessary to avoid fraudulent behavior. Cashouts are credited to the player's original deposit method, whenever possible.
Payment times differ depending on the cash out method, but withdrawals made into an e-wallet are usually instant. Cashouts made into your bank account can take between 2-6 days. If the casino is still processing your withdrawal, you can reverse it. Click on "Pending Cashout" in the cashier section to reverse your withdrawal.
Documents needed to verify your account must be submitted via the Greenplay website. Login to your account and click on "My Account" and select Documents Upload. As is standard with KYC regulations, you are asked for documentation before you can withdraw any funds or on account creation for players from the UK. It is to avoid players committing fraudulent behavior, which is a lose-lose situation for both the casino and player.
You will be asked for identification, usually in the form of a driver's license and proof of address. You might also be asked to provide evidence of your payment methods. If you have used multiple deposit methods, the casino could ask you to take a photo of your card (with the critical details blanked out).
It's important to know that verifying your account protects the casino and protects the player from any potential disputes.
Greenplay Casino is owned by Codere Group, which is a company based in Malta. The games on the site are powered by the leading software provider Aspire Global International LTD. Both these are reputable brands and guarantee high operating standards to Greenplay's consumers. The Malta Gaming Authority is the primary license holder as the company's head office is located in Malta. For users from the UK, the casino also holds a UK Gambling Commission license through AG Communications Limited. The safety of players is paramount for the online casino, and its reputation is only growing with loyal customers. Aspire Global International powers over 40 casinos worldwide, so its reputation exceeds the fledgling status of Greenplay.
Every essential step is taken to ensure that the players' funds and personal details are kept safe, but it also ensures that the games are fair. The software is checked and tested regularly to produce a fair payout percentage.
We have gone through the entire Greenplay Casino with a fine-toothed comb to point out every positive and negative. The positives massively outweigh the negatives, and that is the making of a quality modern online casino. They have an excellent selection of slot games, and the live casino is one of the more powerful platforms we have seen. More than 100 games are available in the live casino, which is an excellent variety of games. In addition to the terrific selection of slots and live games, Greenplay has fun and interesting bonuses that are regularly updated.
In terms of negatives, work could be done to improve the jackpots section, but the games offered are well-known and great to play. Improvement is likely to come in this department as the online matures. Customer service is of the highest quality, but with only live chat and email options, players are limited. A phone option or 24/7 live chat would be a great addition to this impressive casino. Other than that, we have nothing to complain about. Greenplay provides players with a customized experience, and you can't beat that.
The library actually features a well-rounded casino with three major casino game genres. I'm not a huge fan of video slots nor progressive jackpots, but I found plenty of those. What I prefer to play instead are live games and live blackjack goes a long way in impressing me. I won £90 to play with courtesy of the welcome bonus when I deposited the same amount. But what impresses me is that I only have to wager winnings from the bonus 35 times and I'll be able to withdraw it.Finding my way around this casino isn't the hardest thing I've done in my time online. Especially as it's optimized to run well on smartphones, down to old Androids such as the Google Pixel 3. The live chat is available, but what I like the most about it is that answers are informative.
One of the letdowns of this casino is that the live chat is only available for limited hours.
While there are plenty of video slots available (it's actually the biggest game category here), the live games are what I love to spend time on. And it has been time well-spent seeing as I've won about £59 playing live baccarat. I'm only expected to wager winnings courtesy of the bonus 35 times and I'll be able to withdraw it. In my case, I deposited £50 which is what I have to wager successfully. The customer support team is actually very friendly, replying quickly when you use the live chat option. I don't know if there's a FAQ, so I can't drop any tip on whether or not to ignore it.Greenplay is an easy to access casino regardless of which platform I use. For one, I've only been playing through my smartphone so far, and it's been a lag-free experience so far. I love how the minimum withdrawal and deposit allowed is £10 since it makes it too easy to skip the demo mode.
The customer support is 7 days a week, all day from 08:00am CET to 00:00am CET. Not 24/7 - BAD