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Mr SuperPlay

Mr SuperPlay Casino

8Our score

Games Provided by Top Developers

Not accepting players from: Virginia - United States

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Mr SuperPlay Casino Details

Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
Yes
Withdrawal methods:
SkrillMaestroMasterCardBank transfer View more  iDEAL, Trustly, PaysafeCard
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-72 hours
Withdrawal timeframe credit/debit cards: 6 days
Withdrawal timeframe bank transfers: 10 days
Withdrawal timeframe cheques: 10-15 days

Pros

  • Accepts a good range of banking options
  • Live chat available
  • Solid VIP program for loyal players
  • Games are available on mobile
  • Live dealer casino section

Cons

  • High wagering requirements on the welcome offer
  • Withdrawals take 72 hours to process
  • No phone support

Mr SuperPlay is an adventure-themed online casino with numerous offerings. In terms of games, players can expect table games, live dealer games to slots as well as progressives. Owned and operated by ProgressPlay Limited, this UKGC, and MGA licensed operator started its operation in 2017.

Mr SuperPlay Casino review

What to expect at Mr SuperPlay:

  • Licensed by MGA and UKGC
  • Newcomers get a 50% match up to €200
  • Friendly customer support
  • A range of games from top gaming studios
  • Numerous ongoing promotions

Table of Contents

Game Selection

Even after a short stint in the industry, the casino attracts a large following and that is because of various aspects that include a welcome bonus offer guaranteed to jumpstart newcomers’ bankrolls, quality customer support, a range of payment options, and quality mobile play. GoodLuckMate takes an in-depth look at this online casino. 

Casino and Live Casino 

The bearded dude in sunglasses covered in a dark hat may have a mysterious look but the operator offers quite a decent range of game categories to keep you entertained for hours on end. In total, the games in each category add up to over 300 sourced from different game providers. 

Slots and table games

Mr SuperPlay incorporates over 300 slot titles, effectively making this category the biggest in the casino lobby, as expected. With this number, slot lovers are bound to encounter various types including video, 3D, and classic slots to switch from. 

To make this possible, the casino sources its games from various software developers including Lightning Box, Microgaming, NextGen Gaming, NetEnt, and Elk Studios among others. There’s a handy search filter that allows you to find games either by name or provider, it’s not the most effective but it gets the job done. 

Except for slot games, the casino also hosts several table games with just over 24 titles to keep you entertained. Baccarat, roulette, and blackjack are the main games here. Furthermore, you can switch up the play a bit by choosing the “Casual Games” option. Here, you will find games such as Keno 3, The Boss Lotto, and Super Bonus Bingo. 

Jackpots at Mr SuperPlay

If you are the type of player that loves to chase the big wins, Mr SuperPlay will give a chance to do just that in the “Jackpots” section. The operator stocks over a dozen progressive jackpot slots from some of the top gaming studios in the industry such as Microgaming. Some of the notable names you will come across in this section include Mega Moolah, Divine Fortune, Treasure Nile, Cash Splash, and Fruit Fiesta.

Live Casino games

It’s always exciting to get a raw gambling experience and Mr SuperPlay has the right dose for you in the live casino section. Powered by NetEnt and Evolution Gaming, you can expect nothing but top-notch quality. For starters, these providers use HD cameras to stream the action live from land-based casinos, covering all angles so you don’t miss any second of the action. 

Professional croupiers will be on standby to guide you through the game. Moreover, you can use the real-time chat function to initiate banter with them as well as with other online players. The games available touch on the usual suspects – baccarat, roulette, and blackjack along with multiple variants of each.

Mr SuperPlay Casino Game Selection

Mr SuperPlay welcome offer

If you are a new player looking to explore this online casino, the operator has a generous welcome bonus offer awaiting you. It's’ not just a cash bonus but free spins as well. Now, on your first deposit, Mr SuperPlay will reward you with a 50% match up to €200 to use on any game on the platform. It’s not the biggest cash bonus in the online gambling space, but it’s warm enough to get you started. 

On top of the cash bonus, the casino will also top up your free spins account with 25 free spins to use on the Turn Your Fortune slot game. Of course, you can deposit as much as you wish if you are the type of player that loves wagering huge amounts of money but you must remember the casino caps the bonus amount at €200. 

Bonus terms and wagering requirement

Several hurdles stand between you and getting the welcome bonus offer in Mr SuperPlay. The first is the 50x wagering requirement imposed on any winnings accrued from the free spins. The playthrough requirements are rather high but you turn them around for massive wins. Furthermore, contributions toward the wagering requirement will vary per game. 

Once you claim the welcome bonus, you will have 30 days to use the cash bonus and 7 days to use the free spins. As far as deposits go, players using Skrill to fund their accounts will miss out on the welcome bonus offer.

Virginia - United States Mr SuperPlay bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

50% up to £200 + 25 Free Spins
50x (b)
-

Cashback Bonuses

15% up to £500
No
-

Reload Bonuses

20% up to £500
50x (b)
-
Type

Welcome Bonuses

Amount
50% up to £200 + 25 Free Spins
Wagering Requirement
50x (b)
Type

Cashback Bonuses

Amount
15% up to £500
Wagering Requirement
No
Type

Reload Bonuses

Amount
20% up to £500
Wagering Requirement
50x (b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Mr SuperPlay will reward its loyal players through the VIP Room which comes with numerous benefits including special promotions, a personal account manager, VIP customer support, exclusive bonuses, and personalized gifts among others. 

To access the VIP program, all you need is to sign up and this will give you access to the Bronze level. From there, you need to wager to earn more VIP points. For every €16 spent, you will get a point. The highest level is the Diamond level that requires 10,000+ VIP points.

Apart from the loyalty scheme, the casino offers several ongoing promotions including the Monday Madness, Midweek Madness every Tuesday, free spins on the Game of the Day slot on Wednesdays, cashbacks up to €500 starting from Saturday to Sunday.

Mr SuperPlay Casino Bonuses Promotion

Usability

You can whip out your mobile device and get in the game wherever you are and at any time. Mr SuperPlay is available on mobile devices including tablets and smartphones and while the operator doesn’t have a dedicated mobile app, players can access the casino’s website via their mobile web browser. 

The graphics and gameplay quality are top-notch, considering the casino’s website uses HTL5 technology. This means the website will respond to any screen and the games on the platform are optimized for mobile gameplay. You will be wrong to think the number of games on the mobile version is lower than on the desktop version. Therefore, you can expect to remain hooked to your screen during your time away from a desktop.

Mr SuperPlay Casino Mobile Usability

Mr SuperPlay Help and Support

To make sure you get the best online gambling experience, Mr SuperPlay offers three ways to get in touch with the customer support team. The first method is via the live chat service, which offers the fastest responses but you will have to contact the team between 8:00 AM and 12:00 AM (GMT). On the other hand, you can write to them using the provided email address but expect responses to take up to 24 hours.

The remaining alternative is to visit the dedicated FAQ page that contains answers to some of the most commonly asked questions.

These are the main categories in the Mr SuperPlay FAQ:

  • Registration 
  • Verification
  • Accounts
  • Deposits
  • Withdrawals
  • Limits
  • Technical
  • General Questions

Deposits and Withdrawals

Mr SuperPlay doesn’t disappoint when it comes to the payment options available. To fund your account, you can choose from eWallets such as PayPal, Skrill, and Neteller. Other online services include Trustly, Interac e-Transfer, Zimpler, ecoPayz, Sofort, GiroPay, and Qiwi. Keep in mind, some of these options will be available depending on where you live. On top of that are the traditional options – debit/credit cards from VISA, MasterCard, and Maestro. 

For your withdrawals, the casino offers most of the deposit options, so you should have an easy time cashing out your winnings. Having said that, all withdrawal requests will have to wait for the mandatory 72 hours. From there, the funds will reach your account as fast as your preferred cash out option allows. eWallets take 24 to 72 hours while Bank Transfers and card payments take up to 10 business days. As far as the withdrawal limits go, Mr SuperPlay high-rollers will be disappointed with the maximum limits that stand at €3,000 per week and €6,000 per month.

Mr SuperPlay Casino Payment Withdrawal Deposit

Security and Licensing

Your security while playing your favorite online casino games is the operator’s biggest concern. For this, Mr SuperPlay implements a 128-bit SSL encryption technology as well as firewall technology that makes sure sensitive data shared on the site remains secure. The casino also teams with several renowned online credit card processing companies to secure online transactions and prevent fraud. To earn your trust, the casino is PCI Security Standards Council compliant.

When it comes to licensing, the operator not only boasts one but two licenses from two of the most respected regulatory authorities in the online gambling business. They are the Malta Gaming Authority and the United Kingdom Gambling Commission. To ensure fairness, the operator uses regularly audited random number generators.

Conclusion of Mr SuperPlay review

The bold and slick online casino started in 2017 offers bettors a place to unwind and enjoy high-quality online gambling in a regulated, safe, and fair environment. Other than that, the casino offers lots of casino games ranging from slots to live dealer casino games, thereby encapsulating every type of player. Topping that are weekly and monthly promotions to pad your bankroll, a decent range of payment options, and top-notch customer support. 

The only drawbacks are players musty satisfy the 50x wagering requirement, which is rather high compared to its competitors. There’s no phone support and withdrawal times take long to process not to mention the low monthly withdrawal limits. Overall, Mr SuperPlay is worth a try!

Mr SuperPlay Casino Online Review

Pros

  • Accepts a good range of banking options
  • Live chat available
  • Solid VIP program for loyal players
  • Games are available on mobile
  • Live dealer casino section

Cons

  • High wagering requirements on the welcome offer
  • Withdrawals take 72 hours to process
  • No phone support

Screenshots

Casino - FAQs

  • Yes, there are several progressive jackpot games to choose from at Mr SuperPlay. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Mr SuperPlay.

  • Before you’re able to cash out the winnings from your Mr SuperPlay bonus you’ll need to complete a wagering requirement of 50x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • The opening hours of the Mr SuperPlay support is from 8:00 AM and 12:00 AM (GMT). You’ll be able to reach them through email, live chat, or even phone. Note that the support they offer for different languages may vary, but you can be sure that you’ll always get help in English.

  • Which payment options you’ll have available to choose from at Mr SuperPlay is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

Jensynn V.

From
Reviewed on December 11, 2020
The ID certification over at this casino doesn't take too much time to handle which is good. My last casino had me waiting for almost four days, which was enough time for me to bet more than half of my funds. If you're a loyal customer here, the VIP program is well-built to bring in enough rewards. But I doubt I'll be playing here for a long time since I'm more of a Sportsbet lover. The one casino-game category that I do love is the live dealer section since I've got some live blackjack experience. What I just need to do now is get some practice in courtesy of the demo mode. The FAQ page is actually good enough to give a read, especially when the live chat feature isn't available. I say this because the email option is slower than anything else at the website.
The wagering requirements here are kind of high at 50x my bonus winnings. Allegedly, if I can't do that, I won't be able to withdraw my winnings. One thing of note about customer support is that the live chat is only available from 8:00 AM to 12:00 AM (GMT).

Simon

From
Reviewed on November 04, 2020
Think about it this way, an unlicensed casino is controlled by nobody which means they can try out numerous tactics to cheat you out of your money. In the case of this casino, the dual licenses from the MGA and UKGC are just assuring. While I like informative answers, I don't like being rudely replied which is the opposite of what I experienced here. The support team are accommodating while likewise being responsive. The VIP program here is pretty nice featuring a fair points exchange system. I don't know much else since I'm still on my welcome bonus, but I'll be sure to update this part in time. The range of live games available here is just mind-blowing since I get to play all the live blackjack and baccarat I want to play. In the case of the former, I found a variant that allows bets as low as £0.10.
Withdrawals at this casino are subjected to a pending period of 72 hours which is a huge letdown.

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