Overview
5Gringos is a new online gambling platform after starting operations in 2020. But don’t let its ‘new’ status fool you. The operator packs quite a hefty punch, starting with the game library that consists of over 3,500 titles covering slots, live dealer titles, table games, and progressive jackpots. The welcome deal offers new players a chance to choose what they prefer since it offers at least four different offers. But that’s not all! This operator boasts a license from Antillephone N.V. that should ease players’ nerves when it comes to legitimacy. There’s plenty to explore in this Mexican-themed platform including customer support, banking options, and security. So, let’s get into it, shall we?
Bonuses
There are many 5Gringos bonuses, free spins, and other promotions available based on players' country of residence. New players at 5Gringos casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
There are over 3,500 5Gringos games in the lobby, which means players can look forward to a solid collection of games. These titles are grouped into four main categories that include slots, live casino, table games, and jackpots. You can also use the popular, new, and top categories to find exclusive titles. We found instant win titles as well that include scratch cards. That means there’s practically something for everyone’s taste buds.
Slots and Table Games
Slots take up the biggest room in the lobby. They include video slots that feature top-notch graphics with branded themes and fast-paced action. If you prefer laid-back gameplay, the operator lists a good selection of classic slots for your enjoyment. Some of the exciting releases you can try include Sticky Bandits, Mysterious Egypt, Aladdin’s Treasure, and Immortal Romance.
To sustain continuous entertainment, the operator has partnered with a collection of top game studios to supply its lobby. There are over 60 studios here including Microgaming, Gamomat,, Spinomenal, Pragmatic Play, and Yggdrasil. Speaking of providers, this is one of the ways users can search for games in the lobby. The other method is by using the search box.
Apart from slots, the lobby consists of table games. There’s a solid selection here that includes variations of popular categories, baccarat, blackjack, roulette, and poker. Video poker is also available for fans of strategy-informed games. Look out for Joker Poker and Aces & Faces among others.
Jackpots at 5Gringos
But what happens when you need the big wins? Well, you load the jackpots section. Fortunately, this iGaming site features plenty of titles in this section. We counted over 60 titles in this section. What you’ll find here is a mix of small jackpot prize slots and big money titles.
For the latter, look out for the usual suspects that include Mega Moolah Fortunium Gold, Absolootly Mad: Mega Moolah, and Atlantean Treasures: Mega Moolah. This section also includes the WowPot collection that features the likes of Sisters of Oz: WowPot, Wheel of Wishes, and African Legends just to mention a few.
Live Casino Games
There are some players that prefer the live dealer gambling experience. With this type of gambling, punters get as close as possible to the real casino. Thankfully, the operator has a dedicated section that features over 135 titles. These include multiple variations of baccarat, blackjack, poker, Teen Patti, and roulette. Moreover, there are live game shows such as Dream Catcher, Monopoly Live, Deal or No Deal, and Crazy Time among others.
Ezugi, Vivo Gaming, and Evolution are some of the providers involved in ensuring this section remains populated with entertainment. Customers should also expect live HD streaming regardless of the device in use. Furthermore, there’s a real-time chat service to give the gaming experience a realistic feel since this allows you to chat with the dealer and other players online.
Usability
There’s nothing too particular about the site’s functionality. Everything seems to take a familiar route in terms of the arrangement. As soon as you load the site, you’ll come across a sliding banner that shows the various welcome bonuses available. The top right hosts the login and join buttons. The top left features promotions and a menu that hosts aspects such as tournaments, games, shop, and contact links.
Just under the banner are game categories that give a glimpse of what you can expect in every section. Scrolling down to the bottom of the page reveals other crucial links. These include the help section as well as the terms & conditions as well as responsible gaming. You’ll also find information about the site’s ownership and operations as well as the licensing information. The Antillephone N.V. logo is located here and you can click on it for validation.
Mobile Casino
If you are a gambler on the move, there’s good news. This iGaming site may not have a dedicated mobile app but that doesn’t mean punters will have to wait until they have access to a desktop or laptop. Instead, the 5Gringos mobile casino is available via an updated mobile web browser. Just ensure you have a stable and fast internet connection for a smooth gaming experience.
The site functions well regardless of whether you run Windows, Android, or iOS operating system. This is courtesy of HTML5 technology that runs on any platform. In terms of game selection, expect a slightly reduced collection but just enough to keep you glued to your screen while on the go.
5Gringos Help & Support
In case of any problem, while on the platform or you simply need clarification on some issues, there’s a professional support team ready to help you. Before that, however, you want to start by going through the dedicated FAQ page. The only problem is that the section is not comprehensive, with no categories to ease your search.
In that case, you want to switch to the live chat service available around the clock. There’s a phone service as well, with multiple numbers to cater to specific countries. However, there’s one international number for non-listed countries. You can call in between 10:00 and 20:00 GMT +3 except Saturday and Sunday. Alternatively, you can write to the team via email. According to the site, responses take at least 45 minutes.
Payment Methods
Managing your bankroll is simple and easy while on this platform. This is thanks to the numerous payment methods listed here. Starting with the deposits, customers have the likes of Neteller, Skrill, MasterCard, PaysafeCard, Klarna, postepay, MiFinity, and Interac. This operator is also forward-looking and this is evidenced by the inclusion of several cryptocurrencies. Players can use Bitcoin, Ethereum, Bitcoin, Litecoin, and Ripple. The minimum deposit amount stands at €10.
When it comes to withdrawals, punters can use most of the deposit options listed. Before withdrawing, however, you need to wait at least 72 hours. Keep in mind that the operator processes withdrawals between Monday and Friday starting from 6 AM to 5 PM GMT.
Afterward, your preferred cash-out method will determine how fast you’ll receive your winnings. The maximum amount you can cash out depends on your VIP status. The lowest level members can withdraw up to €10,000 per month while the highest level members can withdraw up to €20,000 per month.
Security
In terms of security, the operator is keen on keeping players’ personal and banking information safe. To do that, the site uses SSL encryption technology that masks players’ traffic shared with the website. That’s not all! The operator understands the need to appear legitimate and trustworthy before customers’ eyes. For that, 5Gringos boasts a license from Curacao via Antillephone N.V. This is one of the four master license holders in the jurisdiction authorized by the Government of Curacao.
Still, on trust issues, the site sources its titles from top game providers. That means players can count on fair and random results since these game studios use the latest RNG technology to eliminate third-party interference.
Conclusion
We barely found any fault to write about when reviewing this operator. The lobby consists of a wide variety of gambling options ranging from popular slots to live dealer gaming. Boosting your bankroll is a generous welcome offer that gives you a chance to choose what you want. On top of that, you have numerous ongoing promotions to boost your journey as an existing player.
The banking options are in plenty and the inclusion of cryptocurrencies shows that the operator is a forward-looking casino. However, the lengthy withdrawal period is a real turn-off. Other positive aspects that caught our eye are the VIP program, top website security, mobile optimization, and a license from Antillephone. Customer support is also decent but the FAQ section needs some work. All in all, 5Gringos is an exciting online gambling platform worth your time.