With so many top online casinos doing the rounds these days, it can be tricky to know which ones are worth paying attention to. BGO Casino, a brand that is owned and operated by BGO Entertainment Limited, is certainly a site that demands attention. On the face of it, the casino ticks all of the right boxes. It offers over 1,500 games across different categories, a generous welcome bonus that gives players the chance to get up to 500 free spins, and has a user-friendly design. Does it live up to this though? Let’s take a more detailed look in this BGO Casino review.
This BGO Casino review would not be complete without covering the topic of welcome bonuses. If you are a UK-based player, then you are in luck. The operator gets you in the mood for gambling right from the moment you first open your account. Upon sign-up, players will be granted one free spin of the BGO bonus wheel. All players will need to do is open their account and make a deposit of €10 or more. It’s that simple and there is no need to enter BGO bonus codes or anything. Once your account has been verified and is ready to go, head into your account information and claim your reward. Sadly, as we’ve mentioned, this is only available to players who are based in the UK.
The wheel hands out free spins and players will be rewarded whatever amount the wheel lands on. The maximum number of BGO free spins that can be claimed is 500. It is important to note that players can only claim one free spin on the wheel regardless of the deposit amount. The amount deposited also has zero impact on your likelihood of securing a bigger win. All free spins can only be used on the slot game, Twin Spins.
UK customers can also claim a bonus for use in virtual sports. When players deposit €10 and use the code SPORTS, they will then be given the chance to take part in the Box Boost game. This involves choosing a prize from one of three boxes, with the maximum being €50.
Bonus Terms and Wagering Requirement
Of course, if you are lucky enough to have made some winnings from the welcome bonus, then you will need to jump through some hoops to get your hands on them. The requirements here are very steep, with players needing to wager their winnings from the bonus 65x. All of the free spins you have been given will expire after just 24 hours, while the token for the bonus will expire after seven days, so be sure to use it.
There are also restrictions when you are attempting to work through the winnings. You will not be able to place any bets of more than €2.50. The maximum amount you can win from the free spins after completing the wagering requirement is €150.
Promotions and Bonuses
As well as the welcome bonus, there are also some BGO bonuses available for existing customers. The selection here is not the website's biggest selling point but it is still enough to satisfy most players. However, we should probably mention that all of the following bonuses are exclusive for UK players.
Many of the promotions that you will find here are limited and will only be active for set periods of time. For example, you may be able to find free spins for a specific slot to celebrate its release. There are also BGO Casino tournaments where players can compete with one another and secure themselves some prizes.
The casino also operates a loyalty scheme-style program. This is not just the standard tier system though, instead, everything resets every single week. Players need to opt in to the rewards program on their account. Once they have done this, they can begin earning points by depositing money and playing slots.
Over the course of a week, players have ten levels to advance between. The higher the level at the end of the week, the better the reward they receive. Rewards include things like free spins and a shot at the previously mentioned bonus wheel. The rewards from the previous week are placed into a player’s account every Monday. Don’t worry if you perform badly one week though, as the chance to win resets every Monday at 00:01 GMT. This loyalty scheme is available for all players, and not just those based in the UK.
Casino, Live Casino, Jackpots & Bingo
A casino will live and die by its gaming catalog and BGO manages to deliver in this department. The operator works with a selection of online gaming developers to provide a strong selection of games. The portfolio here is made up of slots, live casino options, bingo, and even some virtual sports. In total, there are over 1,500 games to choose from, with the majority of them being online slots. In this section of the BGO online casino review, we take a deeper look into the games selection to see exactly what is on offer.
Slots and Table Games
The BGO games lobby is heavily dominated by the casino's slot selection. There are over 1,200 slots, with many developers chipping in. You will be able to find titles from Microgaming and NetEnt, as well as several other established game providers.
Besides hugely popular slots like Starburst and Immortal Romance, you will also be able to find games that utilize unique gameplay features. This includes games like Finn and the Swirly Spin and Reactoonz, plus a selection of Megaways titles. The slot selection is easy to navigate, with players being able to categorize releases with filters such as new slots, hot slots, and different genres.
If you want to play some table games, then BGO offers a small selection of around 14 titles. This isn’t going to prove all that satisfying for most players, with there only being variations of blackjack and roulette on offer. Poker enthusiasts will also be disappointed since there is no dedicated poker section. However, there are one or two video poker games available such as Joker Poker. But that is about all.
Jackpots at BGO Casino
Everyone likes to get their hands on a big jackpot, and BGO has you covered with over 160 jackpot titles! This includes popular progressive titles like Mega Moolah and Mega Fortune. Several of the Mega Moolah spin-offs are available too for those who are big fans of the franchise.
Of course, some titles have fixed jackpots. This includes popular titles like Secret Garden Jackpot, Sisters of Oz Jackpots, and 7's Deluxe Jackpot King. In short, there is plenty of variety in the jackpot section and more importantly, plenty of big money to be won.
Live Casino Games
The BGO Casino live casino section stands out for a number of reasons. The whole live casino lobby is powered by Playtech and it offers some unique gaming options. Those who are fans of Evolution will maybe be disappointed but you shouldn’t be. After all, Playtech delivers some really fun games.
The live dealer collection is far from huge but there are plenty of variations of classic games. Besides standard versions of classics like blackjack, roulette, and baccarat, there are also games like Quantum Roulette and Royale Blackjack.
On top of this, there are also some fun novelty games like Adventures Beyond Wonderland and Buffalo Blitz live. This live casino section should provide a good alternative to those who are looking for something a little bit different.
Get your bingo dappers at the ready because there is plenty to enjoy in the BGO bingo section. The bingo lobby here is host to a good selection of themed bingo games that run throughout the day. Players can try their luck on a range of 75, 80, and 90 ball games daily, with many of them playing host to hundreds of players. As well as this, the site is home to six progressive bingo games including Wine and Dine, Pocket Money, and several more.
There is also a BGO betting section dedicated to virtual sports. This is suitable for those who fancy a cheeky flutter from time to time. Players can bet on virtual versions of all of their favorite sports here including horse racing and football.
The design of BGO Casino is a little bit dated at this point. The color scheme is simple enough and makes for easy reading and navigation, but the rest of the site does leave a lot to be desired. A generic backdrop of roulette wheels or slot symbols doesn’t really inspire or help the operator stand out from the crowd. That said, the simple design does make the mobile version nice and easy to use, with very little visual clutter to cause any problems.
Getting started with an account on the site is also a straightforward process. Players just need to enter their details, as well as their chosen password. The whole process takes a matter of minutes and shouldn't cause anybody too much stress. As far as the rest of the customer experience goes, things are straightforward. The customer support team is easy to contact and the site is transparent with all of its terms and conditions, which is always refreshing.
If you want to give a game a spin on your mobile while you're on your lunch break, then you can. The casino has been optimized to work on a range of mobile devices and provides a smooth and user-friendly experience.
As with most mobile casinos, the BGO Casino mobile casino replaces the banner on the top of the page with a burger menu on the side. This makes it nice and easy to use on a smaller screen and removes the risk of visual clutter. From our experience when writing this BGO Casino review, there is no lag when using the mobile site. Plus, everything is where you would expect it to be. The site runs on both Android and iOS operating systems and is supported on popular browsers. Luckily, there is also a BGO Casino app available for both Android and iOS.
We all run into problems from time to time, and the BGO support team is on hand to help you out. There are two main methods that players can use to contact the team. The easiest of these to use is the live-chat button. You will find the live chat option in the bottom right-hand corner of the screen at all times. When doing our research for this BGO Casino review, we noticed that the team was friendly and able to answer any questions that we had. The only downside is that the BGO live chat team only operates between the hours of 12:00 pm - 7:00 pm GMT, seven days a week. This does make it difficult if you need help late in the evening and at night time, which can be a busy time for online gambling.
Of course, if your problem isn't so urgent, you can always use the e-mail address that the casino provides. The team tends to respond within 24 hours of receiving the message. You should only expect to receive a response in the hours previously mentioned. You may also be able to find your answer by checking out the operator's FAQ section.
These are the main categories in the BGO Casino FAQ:
- Getting started
- Withdrawing and Depositing
- ID and Promotion
- Verifying an Account
- Live Chat Help
- Forgotten Passwords
- Loyalty Tiers
- Responsible Gambling
- Source of Funds Documents
It's all well and good a casino offering tons of games and bonuses, but it's no use if you can't get your money in and out of your account easily. This is not something you need to worry about with BGO, as this is one of its stronger points. Players are able to deposit using a good range of payment methods. This includes Mastercard/Visa, PayPal, Paysafecard, and Neteller among others. The minimum deposit is €10, which is nice and low.
The majority of the same methods can also be used when making a withdrawal at BGO Casino. The minimum withdrawal is also €10. So, this is a great casino to play at if you are operating on a smaller budget. There are no fees applied to withdrawals and players do need to use the same method to withdraw as they did for their deposit. If everything in your account is verified, the casino states that it will start processing withdrawals immediately with the aim of getting your money to your bank as soon as possible. This is typically 1-3 business days. If verification of your account is required then this process may be held up.
Verifying Your Bgo Casino Account
Getting your BGO account up and running takes very little time. All you need to do is supply your name, address, e-mail address, phone number, and chosen password. Once you have done this, head over to your account section and click on the profile section.
To verify your account, you will need to provide proof of identity and proof of address. The proof of identity must be a government-approved document such as a passport or national ID card, while the proof of address must be a copy of a bank statement or a utility bill dated within the last three months. UK-based customers can also submit a copy of a recent NHS letter or a GP appointment.
You don’t need to spend too much time worrying about your safety when you are playing at BGO online casino. The operator holds two gambling licenses, one from the Alderney Gambling Control Commission, and one from the United Kingdom Gambling Commission. The former of these is to protect users who are playing outside of the UK. Both of these are well-respected and the UKGC license is notoriously difficult to obtain. This clearly shows that the casino is keeping up with the latest industry standards.
BGO is an operator that takes the well-being of its customers very seriously. The BSafe initiative is a program designed to help customers keep on top of their gambling habits. It helps you track your spending and set yourself limits. As well as this, the operator is also a part of the industry-wide gamble responsibly program. It offers self-exclusion through Gamstop and provides a selection of resources to help players who feel as though they may be in need. Let’s not forget, the website utilizes modern security factors like SSL encryption technology to guarantee the safety of your financial and personal data.
On the whole, we enjoyed our experience playing at BGO Casino but it was not without its flaws. The site has a healthy selection of online slots for customers to choose from, with over 1,200 titles from top developers being available. The live-casino section felt fresh and interesting, with some novelty titles like Adventures Beyond Wonderland and several slot/roulette spin-offs helping it stand out. The catalog may not be as big as some others but it has plenty of quality packed in.
Elsewhere, the welcome bonus is simple but effective. The chance to spin the mega-wheel to determine your prize does create some intrigue and excitement. That said, the fact that it is only available to UK customers is going to leave a bit of a sour taste, and so are the sky-high wagering requirements. The loyalty program, however, is at least something a bit different. The fact that it resets every week is a nice incentive to keep returning and it means you’re not constantly having to keep up with it.
From a user-experience perspective, there are some pros and cons. Firstly, the casino is budget-friendly, with a €10 minimum deposit and withdrawal being a selling point. The site is also very easy to use and the operator is transparent regarding its terms and conditions. Sadly, as we've mentioned, some of those terms & conditions, especially surrounding promotions, are not great. The customer service is friendly and professional but the fact that it is only open between 12:00 - 7:00 pm GMT is going to put some people off as well.
As you can see from this BGO Casino review, we found the casino to be solid, not spectacular. It is definitely a site that has something to offer, but if you are looking for more, then you can check some other casinos we have reviewed elsewhere on the site.