Originally formed by John Boyle back in 1989, this Ireland-based betting establishment first built its name from its physical stores. Now with stores all over the UK and Ireland, BoyleSports also managed to launch a successful online casino client, which can be enjoyed from home or on mobile devices. It is not often that an online casino can trace itself back with a storied past going back to the 80s. Keep reading through our review to find out if this casino still has what it takes to compete with the new kids on the block or if it is simply stuck in the past.
Before we start delving into the welcome offers, it is important to note that only UK and Ireland customers are eligible to receive one. While players from the rest of the world can still join up, there is no standard welcome offer for them to participate in at the time of writing.
Bonus bets take the place of a BoyleSports bonus, which can be claimed by an initial deposit of at least €10. This will grant you a €5 bonus bet, while the remainder of the €20 is activated via subsequent bets you make.
BoyleSports offers separate welcome offers for the sports, games, live casino and poker sections. Eligible players are able to take advantage of all welcome offers. For example, the casino welcome offer grants new players up to 100 bonus spins. This is also activated via the depositing and wagering of at least €10 on any of the selected slot games, listed on the promotional page.
Instead of needing a BoyleSports bonus code, you can instead opt-in via their promotions page, to participate in any available offers, including the welcome packages. Clicking on the Opt-In button will reveal a pop-up confirming your participation.
Bonus Terms and Wagering Requirement
As mentioned above, any players from outside the UK or Ireland are excluded from this welcome offer. If you are eligible for an offer, you must be sure to visit the correct page that the offer corresponds to. For example, the bonus spins welcome offer is found within the Promotions page of the Games category. The list of promotions, found on the sports page for instance, are all different from the casino sections.
The BoyleSports bonus spins attainable from the welcome offer require you to deposit and stake at least €10 on one of the specified slot games. There are quite a few games to choose from and completing your wagering will grant you one spin on the bonus spins wheel. Acting similarly to a wheel of fortune, the bonus spins wheel will vary in prizes going all the way up to 100 bonus spins. However many bonus spins you win will only need to be wagered 10 times, which is incredibly low, especially for bonus spins.
The bonus bet promotion is a little more complicated to understand. While you are granted a €5 on your first sports deposit of at least €10, the rest of the promotion doesn’t follow a similarly simple fashion. To claim the remainder of the available bonus bet funds, you will first need to complete three successive bets that are then added up and then cut by 50%. This formula totals the next bonus bet you are eligible to receive. A minimum of 13 bets is therefore required to claim the full €25 worth of bonus bets available from this offer. The minimum required odds starts at 1.5.
Promotions and Bonuses
Players residing outside of the British Isles are still able to participate in plenty of ongoing BoyleSports promotions. The casino front holds several different bonus spins promotions and extensive tournaments with big prize pools, while the live casino section has some nice table-specific events on a regular basis. Sports promotions appear to take up a lion’s share of promotional real estate though, as there are tons of offers including bonus bets, enhanced odds and increased winnings on specific bets. The number of simultaneously running promotions is seriously impressive.
Contrary to its name, the quantity and variety of BoyleSports games are actually very impressive. Going above and beyond their sportsbook platform, this casino is also able to offer; slots, virtual and live tables, poker, bingo and lotteries. Most of these separate game types have their own dedicated page, which you can access from the top or bottom of the site.
Slots and Table Games
There is a surprisingly large number of slot games available for a site that appears to have most of its focus on sports betting. Top of the line providers such as NetEnt, Microgaming and Quickspin all make an appearance, allowing you to play on popular titles like Gonzo’s Quest, Immortal Romance and Big Bad Wolf. So, the collection is great, but what disappointed us the most was the way in which it is all presented. There are a lot of tabs and categories to navigate through, meaning it took us a while to even find a slots category. While you can look through the games in alphabetized order or by popularity, we would like to see more search options be implemented to make the experience much more streamlined.
Clicking on the Games tab and then selecting the Table Games category allows you to browse through around 20 different titles. These primarily consist of Blackjack and Roulette tables, alongside a few Poker and Baccarat tables as well. The spotlight here is definitely shifted towards other game types, such as Poker and Bingo, both of which have their own dedicated pages. There is a separate Poker client that you can download directly from the website, allowing you to play head-to-head with other players around the world.
Jackpots at BoyleSports
The Jackpot category contains a rather impressive amount of progressive jackpot titles. Constantly updated jackpot amounts are visible from the game thumbnails within the game selection window. This allows you to easily identify which games are progressives and what their current pot is sitting at. These amounts can range from tens of thousands of euros to potentially millions. We think that jackpot players will have a lot to go after here, although some notable titles are missing from the list. Mega Moolah and Divine Fortune are two legendary progressive jackpot games, which both appear to be missing from this casino. This is quite a let-down considering that the providers of those games are already supported here.
There are also standard jackpot games to be found here, although the focus definitely appears to be on progressive titles. It is unclear whether the category contains all of the standard jackpot games, as the number appears to be relatively small. It will therefore be best if you have a particular title in mind, as sorting through the whole list of slot games to find a standard jackpot title would most likely be tedious at best.
Live Casino Games
Once again, we are impressed with this casino’s ability to handle a highly modern sports betting service, alongside a very competitive casino platform. The live casino section is a prime example of this, as there are plenty of game types and variations to choose from. Blackjack, Baccarat and Roulette all have their own separate categories with numerous different tables to choose from. Poker is also available, but no with quite the same level of variety. A Game Shows category is also available, containing around 10 different specialty games that range from Deal or No Deal to Football Roulette. Both are well worth checking out if you are looking to spice up your online casino experience.
One of the providers that host these tables is Playtech, which is well known for providing their games to an extensive list of online casinos. Their studios are of top quality and come staffed with professional dealers and a great suite of technology to make your gaming experience that much more seamless.
Sportsbook and Betting
The bread and butter of this casino definitely lie in its sportsbook platform. The design of the whole page is great, as a conservative color palette and a variety of user-interface options make it a breeze to browse through the various disciplines or events. A sidebar can be found on the left of the page, giving you access to the most popular sports, as well as some promotional pages. An alternative is to use the tabs near the top of the page, which allows you, for example, to search through a more complete list of sports and promotions. This is also where you can find an inbuilt bet calculator that you can use to place some hypothetical bets and see what the possible results could be.
You are also able to place bets on Esports and virtual sports here. The competitive gaming scene is making some big strides within the world of online gambling. It is therefore good to see when a casino has already taken the initial steps into being prepared for the future of this growing discipline. Virtual sports on the other hand are a great way to enjoy some sporting action, even during a seasonal lull.
The first option located on the sidebar, found on the left of the Sports page, allows you to specifically check out in-play events. Information is clearly presented and updated according to events. The use of colors helps highlight changes, as red and green indicators show up when a line has been changed. A bar at the top of the bet selection window allows you to filter through sports that currently have in-play events. Each event then also has its own set of tabs that allows you to filter through specific bet types. We also really like the calendar-like functionality found within this page. This piece of user-interface allows you to see a complete day-by-day breakdown of upcoming events, giving you a good place to plan any strategies you may have for some upcoming live-action.
While the site might not win any awards for innovative design, it is highly functional and accessible. All of the tabs, menus and functions are all clearly visible with a number of different areas to navigate around the site. There is a nicely contrasting white and blue color palette that lends itself particularly well to the sportsbook section. Being able to easily sift through dozens of matches with their own separate lines and odds makes a big difference to sportsbook players, especially those with live odds on their minds.
The level of functionality does do itself a disservice in some areas though. The number of different products, promotions and balances may be a bit overwhelming to some and there are a couple of instances where confusion could be considered understandable. The fact that there is a Games category and a Casino category feels rather unintuitive and having to scroll through three different pages for different promotions only adds to that. Some streamlining in the design and some updates to certain user-interface elements would go a long way to improving the overall usability experience in our opinion.
Visiting the BoyleSports mobile casino will allow you to enjoy the same great games and features, which can be found on the desktop site, while on the go. Loading up the site will immediately send you over to the sportsbook page, which you can then navigate from by using the menu icon at the top left of the screen. A list will then appear that will allow you to select the Gaming option, which allows you to visit the casino or Bingo pages for example. This menu icon also allows for other navigation options, such as managing payments, filtering through events or accessing informational pages. A navigation bar can also be found at the bottom of the screen, providing options to visit the promotions page, your betting history or directly access casino games.
A mobile app can also be downloaded, available for both Apple and Android devices. The app functions much in the same way as the mobile site, but with the addition of enhanced optimizations that are freed up by removing the requirement of running it through a web browser.
The whole support package is handled by a service called Zendesk, which creates a platform that all of BoyleSports’ customer service interactions can run through. One of the most powerful tools provided here is the extensive Support page that is filled with articles that you can find using links or a search bar. This includes several independent articles, as well as a complete FAQ.
These are the main categories in the BoyleSports FAQ:
- My Account
- Retail Stores
- Responsible Gaming
The customer support team can be contacted via email, phone or live chat. Separate UK, Republic of Ireland and the rest of the world telephone numbers are provided, should you wish to call them. We do however recommend you reach the team using their live chat functionality. The live chat is open 24/7 and allows for conversational interaction with a few extra features. You are able to send in screen-shots and documents when speaking to a live chat agent, as well as provide feedback when the chat finishes. Essentially you are combining the best of phone support with the best of email support, into one highly convenient package.
British pounds, US dollars and euros are the three currencies you can choose between upon account creation. Not the most extensive list of supported currencies, yet still more than some. The amount of payment methods you can choose between is excellent however. Visa, MasterCard, Neteller and Skrill are all accepted methods, as well as other region-specific methods. It is however important to be aware of the fact that there are certain regional restrictions in place when depositing using a payment card. The minimum deposit amount starts at €10. We also felt it was worth mentioning that BoyleSports also have physical shops in the UK and Ireland, meaning that cash deposits are actually an option.
Withdrawing via Ewallets is definitely the fastest way of doing things, as these are completed within 24 hours. More conventional banking methods will generally be processed within three to five working days. There is a €50,000 cap placed on withdrawals during any given 24 hour period.
Verifying Your BoyleSports Account
Account verification is a process that we expect most online casino veterans are thoroughly familiar with. Verification is a process that the casino must uphold, as per the licensing and legislative requirements. Players who have been requested to complete the process will be asked to send in a proof of address, proof of identity and proof of ownership of your chosen payment method, all of which must correspond to the information registered within your player account.
There are two main ways in which an online casino can take you through the verification process. There is the email route or the uploader route. We generally prefer when a casino provides an on-site document uploader, as this will allow players to send their documents more securely, while also having a dedicated space on the site to explain the process. BoyleSports has gone in the email direction though, which will mean you will need to wait for them to send an email before you can complete the process. As this will generally occur when you request a withdrawal, you can most likely expect some delays for that transaction, since your documents will first need to be processed.
BoyleSports operates on two different licenses, which are provided by the UK Gambling Commission (UKGC) and the Gibraltar Gambling Commission (GGC) respectively. The UKGC is well regarded for its strict rules and zealous approach to player safety and responsible gaming. While the UKGC only holds jurisdiction over UK based players, it is still a welcome sight for non-UK players, as incredibly high standards must be upheld by the casino in order to maintain the licensing status. While the GGC is not necessarily as well known, it still follows many of the same standards as its contemporaries, while still allowing a casino to offer its services on an international scale.
So much is done right at BoyleSports that we feel its shortcomings really let it down. The absence of any welcome offer for players outside of the UK and Ireland is something we suspect to be a massive turn off for players as well. This feels like players are not given an incentive to register, as there is no reward, while also not providing any indication towards rewarding returning players.
If you are someone who can see past the lack of a welcome offer, then there is certainly a lot to enjoy here. The star of the show is definitely the sportsbook platform, which looks great and runs smoothly with a lot of nice functionality. What surprised us the most by this is the fact that it appears no sacrifices had to be made for the casino section. There are loads of slots, jackpots, live casino games and even Bingo and Poker platforms. That is certainly beyond what a lot of other casinos are able to offer. Constantly running promotions are also in abundance, which somewhat makes the sting of our criticisms lessen. Overall, we think that this casino has done a great job in providing an excellent site, which is mainly marred by regional restrictions.