Overview
Owned and operated by Geomatic Marketing N.V., Casino Empire started its operations in 2018. The casino had one goal and that was to offer players different forms of online casino games for entertainment. From slots to live dealer casino games, players will find a bit of everything. Licensed by Gaming Curacao, this operator is trustworthy as far as its activities go. Then there’s the €4,000 Casino Empire bonus for new players that will give you a chance to sample a wide range of titles on the platform. However, GoodLuckMate will be going deeper into these aspects and many others including the casino’s mobile-friendliness, customer support, and banking options to determine the lengths of this empire.Â
Bonuses
There are many Casino Empire bonuses, free spins, and other promotions available based on players' country of residence. New players at Casino Empire will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game Selection
Casino, Jackpots & Live Casino
Diversity is just on paper but on the “ground” things are different. Casino Empire games go as far as slots and table games, with a single live dealer casino game listed under the live casino section.
Slots and Table Games
Slot games are by far the majority in Casino Empire, with titles drawn from multiple software developers to ensure you have plenty of entertainment and fresh titles throughout. Some of the developers represented here include Golden Hero, Betsoft, Oryx Gaming, and Platipus just to mention a few.
If you are trying to find a slot game by name, you can use the search engine. Otherwise, you have a search filter that allows players to group games according to the software provider. As for the types of slot games available, players can look forward to finding classic slots and video slots with modern graphics.
Apart from slots, the casino stocks a selection of table games. This selection includes multiple variants of games such as blackjack, roulette, keno, and baccarat. If you want to test your skills and strategies even further, you will find plenty of video poker titles such as Jacks or Better, Deuces Wild, Joker Poker, etc. Fans looking for instant win games will be treated to various scratch card games.
Jackpots at Casino Empire
If you love the adrenaline rush that comes with taking on big risks, you will be disappointed by what your eyes will meet. The game selection under the jackpots tab is limited, with only three titles available. Don't expect popular titles such as Major Millions and Mega Moolah. Instead, the titles here are less-known. These titles are The Slotfather JP, Enchanted JP, and Tycoons Plus. On the bright side, this means you have a chance of exploring more jackpot titles while bagging bigger than usual wins.
Live Casino Games
Casino Empire has a live dealer category and switching to this tab reveals tens of tables powered by Ezugi and Vivo Gaming. Both brands are among the most respected live casino game suppliers in the industry. Therefore, you can expect quality gaming - from professional dealers who will guide you through the game to HD live streaming and a real-time chat functionality that allows players and dealers to interact.
Live Baccarat, Live Roulette, and Live Blackjack are all on the menu. The casino does well to cover the popular games, but also includes some unusual options, too. For instance, there's Lucky 7, Andar Bahar, and Dragon Tiger. What we'd love to see added here, however, are some game shows like Dream Catcher and Monopoly. Other than that, the section is solid and we have no complaints.
Usability
You don’t have to wait until you get to a desktop to play your favourite casino game. The Casino Empire mobile casino allows you to access the casino’s website through your mobile web browser. This means you don’t even need to download an app or any software to access the range of games on the platform.
Smartphone or tablet of any screen size, this casino’s website will respond accordingly to make sure you have the best online gambling experience. This is all courtesy of HTML5 technology that works to optimize mobile gameplay.
When it comes to the games, the casino sources its titles from various leading software developers. Therefore, players can expect mobile-friendly games. Still, on games, punters will have the same range of games as is on the desktop version.
Casino Empire Help & Support
Casino Empire has a wide range of options available to get in touch with the customer support team. There’s a live chat service that allows you to contact a customer support agent within a short time, making it a suitable option for urgent queries. You can also opt for the phone support option, which is also fast. The other option is through email or by using the messaging system in the support section. These options are available 24/7. Unfortunately, there’s no FAQ section.
Payment Methods
Depositing funds into your online casino account or cashing out your winnings is quite smooth at Casino Empire. Above all, you can do this using safe, secure, and reliable payment options accepted by the casino. If you wish to deposit funds, you can use Neteller, Euteller, and Paysafecard. Just please note that the exact options available to you depend on where you reside. For instance, Euteller and Paysafecard aren't offered to players from some jurisdictions. If you prefer efficiency and privacy without restrictions, you can opt to use crypto. Supported cryptocurrency here includes Bitcoin, Dogecoin, Litecoin, and BitcoinCash. Deposits start from as low as €10 and go up to €15,000 depending on your chosen option.
Withdrawing your funds will be quite frustrating considering the operator lists only a few withdrawal methods. For most countries, the options are Bank Transfer and Bitcoin. Processing times when using these options stand at 24 to 48 hours with the good news being you won’t incur any fees. There are limits, however, with the minimum amount per transaction set at €200 while the maximum is €5,000. For Bitcoin cashouts, the max withdrawal is a random figure of 2,147,483,647 and we didn't know what to make out of it, really.
Security
Casino Empire boasts a license from Gaming Curacao. This means players can rest easy knowing the casino adheres to strict rules and regulations set out by the jurisdiction of Curacao.
Part of these regulations includes securing players’ personal and financial data. For this, the casino employs the use of SSL encryption technology that encrypts data shared over the internet. The games on the platform are monitored by independent testing companies to ensure the random number generators used offer fair and random results.
Conclusion
Overall, it’s mixed reactions that leave GoodLuckMate not overly impressed by Casino Empire’s offerings. Starting with the game catalog that favors slot fans, but leaves other players wanting more options. Then there’s the issue of lacking ongoing promotions despite having quite an appealing welcome offer for new players.
The mobile casino is decent enough and works on the major operating systems. Security is top-notch courtesy of SSL encryption while also boasting a license from Gaming Curacao. However, the banking section, especially the number of withdrawal options, needs a face-lift.