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Casino Heroes

Casino Heroes

8.0Our score

Interactive Gaming Platform

Not accepting players from: Virginia - United States

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Casino Heroes Details

Game category:
Slots, Jackpots, Table Games, Live Casino, Scratchcards
Deposit methods:
Languages:
English, Swedish, German, Finnish
Restricted countries and regions
Casino type:
iGaming Company:
Live chat:
Yes
Withdrawal methods:
MasterCardMaestro View more  Trustly, EcoPayz, Online Bank Transfer
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: 2-3 days
Withdrawal timeframe cheques: Not offered

Pros

  • An incredible variety of games
  • Supreme mobile gaming interface
  • User-friendly withdrawals
  • An amazing approach towards loyalty clubs
  • Top-notch customer support

Cons

  • Promotions section not available to unregistered users
  • Promotion based on video games might be confusing for some

Casino Heroes was established in 2014, as a brand of the popular Hero Gaming Group, and it represents an innovative and interesting approach towards online gaming. While you can play popular gaming titles, just like you would do at any other online casino, you can also enjoy a special casino adventure in which you complete tasks, fight bosses and collect rewards by playing attractive games and reaching milestones. Overall, it seems like this site might open up a world of opportunities for those looking for something more than just a regular gaming website.

Casino Heroes review

What to expect at Casino Heroes:

  • Gaming experience similar to video games
  • Around 100 live casino games
  • Over 40 progressive jackpot slots
  • Reputable gaming providers
  • Gaming platform available in four languages

Table of Contents

Game Selection

Casino Heroes collaborates with a great number of gaming providers, such as Netent and Yggdrasil. Live casino games are powered by Evolution Gaming. On this website, you will find over 1,000 casino games covering all genres, themes and gaming styles, and they are all neatly organized in a special menu. We noticed that this site offers a great selection of scratch cards (40 titles in total), as well as blitz games that support playing six times faster than usual. In this category, we found many intriguing releases, such as Temple Tumble Megaways (Relax Gaming) and Pyramid: Quest for Immortality (NetEnt).

Slots and table games

But what are the most popular Casino Heroes games? It must be slots, as there are over 1,000 exciting titles to choose from. All slots are accompanied by a picture representing the slot, name and software provider, and you can also use a special search tool to find the title you like. The search tool is flawless; as soon as you enter the keyword or the title, the game will load in the results. This website offers a great variety of these popular games, and you can play renowned classics such as Starburst, as well as some lesser known titles, like Golden Grimoire. And if you are looking for a game you have never played before, simply head over to the New section and enjoy all the recent releases. 

If table games are something you prefer, make sure to check out the Roulette category with 17 exciting titles, the Blackjack category that features 18 fun variants of the industry classic, or Table Games where you will find 22 games, including bingo, baccarat, mahjong and several variants of video poker. The selection of these games is quite limited, but unless you are a hard-core fan, it will be more than enough. 

Jackpots at Casino Heroes

Players who like to get more bang for their buck can play progressive jackpot games. At this casino, you get 40 fun titles, including some of the most popular progressive jackpot slots in the industry. For instance, you can try your luck and spin some reels on Wheel of Wishes, Mega Fortune, Divine Fortune or one of the three Mega Moolah editions. These slots tend to be the most lucrative, as they are the most popular among punters, meaning more people contribute to the jackpot which, in this case, reaches millions of euros. If you are in search of a game that will make you a millionaire, definitely try one of the titles mentioned above. 

Of course, there are also some less famous titles to try. One of the most interesting lesser known slots we found in this category was Jade Magician by Play’N Go, an oriental fantasy slot with detailed graphics and enchanting music. We suggest you also try Aztec Warrior Princess by the same provider. Aztec Warrior Princess is inspired by ancient civilizations of Latin America and will delight you with detailed graphics that take the gaming experience to a whole new level, as it has special free spins in-game features, as well as a 1000x multiplier on your bet. 

Live Casino games

Even if you’ve never stepped your foot into a gambling venue before, you will be amazed by the authentic casino experience provided by this casino. Live casino is a category dedicated to games live-streamed from real brick-and-mortar casinos or special gaming studios. They are not virtual, like slots for instance, but feature real gaming equipment and real professional dealers. With over 90 live casino games, Casino Heroes can compete with any establishment in Las Vegas, Monte Carlo or Macau. Games with live dealers can be accessed via the Live Casino tab at the top of the website or by using the main Games menu. Whatever the case may be, you will be able to play your favorite games within a few seconds. 

There are 19 live roulette games, including some auto roulette titles. However, the variation that was the most entertaining for us was Double Ball Roulette as it was double the fun! Besides roulette, you can play 48 blackjack titles, including Blackjack Party. Blackjack Party is a low stake game with a party feeling, perfect for playing in the evening. There are also eight baccarat variants, as well as four wheel games and six types of casino poker, with Casino Hold’Em being the most popular.

Casino Heroes Homepage

Casino Heroes welcome offer

Casino Heroes bonus for new players is simple and straightforward. After you make your first deposit, you will get a 100% bonus, up to €50. The minimum deposit required to get this bonus is only €10, and there is no special Casino Heroes bonus code you must use - the bonus is added to your balance immediately after you make the first transaction. We have to admit, this is not the best welcome bonus offer we have ever encountered, but it is not the worst one either. 

Although we appreciate up to €50 as a welcome bonus, adding a dozen or two Casino Heroes free spins would be a great improvement. Can you imagine getting 10, 20, or 30 free spins on popular slots like Starburst or the Book of the Dead? Even a modest Casino Heroes no deposit welcome surprise would be nice. Players who prefer video and 3D slots simply love getting some extra entertainment on the house. If you are a live casino player, don’t count on any special welcome packages, as the one mentioned above is offered to all players. It would be great if this site added some more customized and personalized offers to suit different types of punters. It is important to mention that we got a €50 welcome offer when we entered the website. Players from selected countries qualify for up to €100 welcome offer. 

Bonus terms and wagering requirement

The welcome bonus and deposit amount must be wagered 40 times. So, if you get a €50 bonus for a deposit of €50 (deposit + bonus equals €100), you must wager a total of €4,000 before withdrawing it. The maximum bet you can make while playing the bonus is €5, which can be considered the industry standard. The bonus money will be available for 60 days and then removed if you don’t fulfill the wagering requirement. You can withdraw real money before reaching the requirement, but keep in mind that the bonus will be removed. 

Not all games contribute to the wagering requirement equally. Slot machines contribute 100%, while video poker games contribute 30%. Texas hold’em poker, casino hold’em, and blackjack bring you 10%, and roulette 5%. It is forbidden to play the bonus money on progressive jackpot games. All exceptions are neatly listed in terms and conditions which are attached to all Casino Heroes promotions. 

Virginia - United States Casino Heroes bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

100% up to €50
40x (d+b)
-
Type

Welcome Bonuses

Amount
100% up to €50
Wagering Requirement
40x (d+b)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

Casino Heroes doesn’t rely on traditional bonuses and promotions but offers a fun and interactive way of playing hit games. Once you make a deposit, you can start your journey and visit three incredible Islands, starting with Heroville. You progress by playing dedicated slots and collecting rubies. Players also move forward on the map by making spins worth at least €0.20. At the end of each level, you have to fight the boss. 

Once you collect enough rubies, you can exchange them for attractive prizes. There are Hero Spins (worth €0.10-0.25), Super Hero Spins (€1), Mega Hero Spins (€4) with x40 wagering, as well as King Spins worth €1/spin, Super King Spins €2/spin and Mega King Spins worth €4/spin (and with no wagering required). Sometimes, loyal users are pampered with exclusive Casino Heroes no deposit bonus deals, too. Even though this way of gaming seems like a lot of fun, it takes a lot of time and dedication, which is not everyone’s cup of tea.

Casino Heroes Welcome Offer

Usability

Casino Heroes platform is very pleasant for the eyes, and as soon as you open their homepage, you will be greeted with cartoonish characters who also appear in their Islands game. Calming shades of blue create a sleek and professional look, while funky fonts provide elements of fun and quirk. Their Islands look like something made by Blizzard or Riot Games - it is simply breathtaking and looks like a high-end mobile game. All games are well organized and easily accessible and come equipped with a demo version. Demo versions are very useful for punters who want to learn the game first and test it before playing real money. 

However, we must say there is one serious downside to this site: the Promotions tab is only available for registered customers which is not fair, as all punters have the right to know everything about the company and its offers before they open an account. Making this section public and available to everyone would improve user experience tremendously. 

Mobile Casino

Casino Heroes mobile casino is simply superb. The games load quickly, there are no delays and the graphics are superb, but make sure to have a solid internet connection for the ultimate mobile gaming experience. The mobile interface supports demo play, which is simply amazing. The games can be played both horizontally and vertically, and you can even switch the perspective in the middle of the game without affecting your playing progress. 

The entire mobile platform is web-based and doesn’t require any downloads. Players can simply access their accounts by using a mobile browser on their Apple or Android phone, and the great news is that it won’t take up any space on your mobile phone or slow it down due to updates. Once you are done playing, simply log out (something we always recommend for safety reasons) and close the browser just like you would do any other webpage.

Casino Heroes Usability

Casino Heroes Help and Support

Customer support on this website is available via live chat and email. If you plan on using the live chat, you will first be offered to enter your question and get an immediate answer from their FAQ. Alternatively, you can click the Live Chat button and talk to an agent. Live chat is available from Monday to Sunday from 9am to 12am CET.

These are the main categories in the Casino Heroes FAQ:

  • Customer support
  • Licensing and security
  • Responsible gaming
  • Mobile
  • Technical issues
  • Bonus
  • Account
  • Payments 
  • Adventure
How to Play Games at Casino Heroes

Deposits and Withdrawals

Casino Heroes offers only a limited number of payment methods, but we assure you - they are some of the most popular methods around. You can make a deposit using a credit card, bank transfer, Skrill, Neteller, EcoPayz, Trustly and Zimpler. Please remember that not all methods are available in all countries, so make sure to check out their extensive list of supported methods. The minimum deposit in this establishment is only €10, just like the minimum withdrawal. The maximum deposit and maximum withdrawal in a single transaction are limited to €5,000. The company won’t charge you any handling fees for your withdrawals, but they warn you that the amount you receive might be slightly different due to exchange rates if you use a currency other than the euro. 

All punters can use up to four payment methods, all depending on the number of methods available. Bank withdrawals usually take 3 days, credit cards 3 to 5 days, while e-wallets support instant withdrawals. If you decide to withdraw €20,000 or more over a period of 30 days or less, the company retains the right to pay it out in several installments over time, without specifying in how many. 

Verifying your Casino Heroes account

We hate to say that Casino Heroes provides little to no information on how to verify your account. After thoroughly checking the terms and conditions and FAQ, we asked customer support for some help. Luckily, their agent was very friendly and provided us with detailed information on how to do it. 

All players must submit a photo of ID (passport or driver’s license) as well as proof of address. The picture must be taken so that all corners of the documents are visible, and nothing is hidden or covered. In addition to that, proof of address (utility bill or a government letter showing your full name, address, company logo and the issue date) mustn’t be older than 3 months. All documents must be sent to the email address that will be provided to you by customer support upon request.

Casino Heroes deposit methods

Security and Licensing

Casino Heroes is a reputable casino owned and operated by Hero Gaming Limited, one of the biggest casino houses in Malta. They offer several other brands besides Casino Heroes and they are licensed by the Malta Gaming Authority and the Swedish Gambling Authority (SGA). All players outside the EU can also play in the regulated environment thanks to their Curacao gaming license. To conclude, Casino Heroes is as regulated and licensed as it can be, and there is no reason not to play your favorite games on this website. Some Casino Heroes sister sites include top brands like Speedy Casino and Simple Casino.

They comply with all anti-money laundering protocols and implement advanced procedures to make sure data and money are safely transferred. The company mentions everything is done with your consent, and according to the EU Commission approved model contractual clauses. This site mentioned that all their software providers conduct regular checkups on their RNGs to keep games fair and unpredictable, and not rigged.

Conclusion of Casino Heroes review

Casino Heroes is one of those casinos that will save you from making bad choices. Sure, their promotions aren’t meant for high rollers or punters looking for some free spins, but it will surely suit new generations of online gamblers who want more than just another “100% up to €50” welcome offer. And while there is nothing wrong with those traditional offers, Casino Heroes takes the entire experience to a whole new level. Not to mention, this company holds several important licenses which makes it one of the most regulated casinos we have ever encountered.

Of course, this site is not flawless. The fact that the Promotions section is not available for unregistered players leaves a somewhat bitter taste in your mouth, as players expect to learn more before they register. In addition to that, their loyalty system with rubies and bosses can be quite demanding for players not used to gaming lingo and video games dynamics.

Play at Casino Heroes

Pros

  • An incredible variety of games
  • Supreme mobile gaming interface
  • User-friendly withdrawals
  • An amazing approach towards loyalty clubs
  • Top-notch customer support

Cons

  • Promotions section not available to unregistered users
  • Promotion based on video games might be confusing for some

Screenshots

Casino - FAQs

  • Yes, there are more than 40 progressive jackpot games to choose from at Casino Heroes. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Casino Heroes.

  • Before you’re able to cash out the winnings from your Casino Heroes bonus you’ll need to complete a wagering requirement of 40x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, Casino Heroes has three gambling licenses, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

  • No, there is no sportsbook available at Casino Heroes. If you’d like to bet on sports you should rather have a look at our other recommended casinos that offer betting as well as casino games.

  • The number of games available at Casino Heroes is increasing all the time, but at the time of writing this Casino Heroes review, we counted more than 1000 games. The game category you’ll find the largest selection of games in is the Slots category.

myka

From
Reviewed on March 31, 2021
The variety of games I've seen is incredible including five, seven, and even classic slots. It's not all the time that I bet on slots so even the live games and jackpots come in handy. The withdrawals I make here are processed quickly which is an endearing feature because I don't want to wait too long for my funds to drop. The customer support is top-notch so getting answers isn't that hard anymore and when I say it's not hard to get answers, I don't have to wait for more than five minutes. The site is properly encrypted by the best tech in the industry making for a rather safe experience.
Nothing

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