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GrandX

GrandX

Attractive Promotions

Not accepting players from: Virginia - United States

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GrandX Details

Gambling License:
Game category:
Slots, Jackpots, Table Games
Game Provider:
Deposit methods:
Languages:
English, Russian, Estonian
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal Times:
Pros
  • Generous welcome bonus
  • Attractive promotions
  • Top-notch customer support
  • Low deposit and withdrawal limits
  • Reasonable bonus terms
Cons
  • Only Amatic titles
  • The desktop platform not reliable

GrandX is an online casino site specialized in Amatic titles. Thanks to around 100 GrandX games, you get access to some of the hottest titles from this niche provider. Besides attractive games, you also get a chance to enjoy lucrative bonuses, including the welcome bonus of up to €1,000 plus 250 free spins! Still not impressed? Maybe you should keep reading our GrandX review to find out more about this gaming site that could change your life thanks to promotions and offers you don’t wanna miss.

GrandX review

What to expect at GrandX:
  • 100+ titles in the casino library
  • Slots and table games
  • €1,000 bonus plus 250 free spins
  • Platform available in three languages
  • Live chat support
Table of Contents

Game Selection

GrandX is a small casino with a little more than 120 titles. All games are powered by Amatic, a software company that has been around for over 25 years. This will not speak to customers looking for a wide array of releases by dozens and dozens of providers. However, it might attract some Amatic aficionados, as well as beginners who are only entering the world of gambling. Amatic is known for its distinctive look and style, as well as a variety of themes featured on its slots. Now we will tackle each available type of gaming, so you can get a better picture of what this site has to offer.  

Slots

Slots make a great majority of available titles. You will find them in several categories, including fruit and video slots. When it comes to Amatic games, it’s all about your personal taste and preferences. Some customers prefer its colorful approach and somewhat retro design, while others enjoy the dazzling effects of more modern providers. Amatic releases are of solid quality, but they are rather samey. 

We tested the Princess of Pearls slot, one of the recent additions to the platform. It features a refreshing underwater theme with beautiful mermaids, dolphins, and other sea creatures. Every time you make a spin you will hear the sound of waves, which is definitely a nice touch. Make sure to closely follow the number of pearls you collect and your status at the spin cycle - every 10 spins all reels with two pearls on them become wild!

Arising Phoenix is one of the most promoted slots on the site. We expected a more balanced and unified style of this game. Despite having an interesting theme, the sounds of coins simply don’t suit it. Furthermore, the symbol design varies in quality which ruins the playing experience. You won’t miss out on anything if you skip this one! 

Table games at GrandX

Table games are a must-have for any decent online or land-based casino. After all, games like roulette and poker have been around longer than slots! Also, they are the first titles that come to mind when you ask someone about what type of entertainment casinos have to offer in general. Even so, we have to say GrandX fails to deliver a variety of virtual titles and games. This wouldn’t necessarily be a deal-breaker, but considering there are no live tables, many customers will end up with the short end of the stick. 

It is possible to play one type of roulette, one type of blackjack, and six variants of video poker. There is also one version of keno. This is the category where GrandX would most benefit from having more than just one provider in the portfolio. 

Blackjack Multiplayer is probably the most interesting title you will find. The name is a bit deceiving. You are not playing against other customers, but you can still place up to three bets at once. It is a perfect choice for users who want to learn how to play this gambling evergreen. We had a blast playing it on one, two, and three available seats!

GrandX

Not accepting players from: Virginia - United States

 

Jackpot games

There is no dedicated category for jackpot slots or a search filter that can help you find games with huge prizes. Also, during our review, we managed to find only one jackpot slot. We know many Amatic slots have a jackpot feature, and it remains a mystery why the company decided not to offer more titles with huge prizes. 

The release we found was Lucky Link Lucky Egypt. As you probably already presume, this is an Egyptian slot. It features some great music, worthy of historical Hollywood blockbusters, as well as four different jackpots. To trigger a jackpot prize, you have to activate the Cash Spins feature, which can be quite a challenge. Hitting 6 or more scarab symbols in a single round proved to be almost impossible for us! Still, we enjoyed this title quite a bit. 

We would love to see more titles like this one included, and maybe even organized in a special category. If not, even a simple label with the jackpot sign would do. As things are now, it is almost impossible to find any jackpots unless you are a hardcore Amatic fan who knows exactly what to search for. 

grandx game selection

GrandX welcome offer

The GrandX bonus for new customers is simply bombastic. First of all, the welcome deal is actually a multi-tiered offer, spread over your first four deposits. This means you will have a lot of extra money to play with! Here is how the entire thing goes.

The first deposit will bring you a 100% bonus, up to €300. The company also added 100 GrandX free spins on popular slots - Allways Fruits, Enchanted Cleopatra, and Dragon's Gift. The second top-up will increase your budget by 50%, up to €300, plus add 50 more spins. This time, spins are available on Wild Dragon, Party Time, or Allways Win. The third deposit brings you a 60% bonus up to €250, and 50 spins on Dragons Kingdom, Hot Twenty, or Diamond Cats slot machines. The fourth deposit will be rewarded with 70% extra, up to €250. Plus, you get 50 spins on Hot Star, King's Crown, or Wild 7. 

Frankly, this seems like a solid deal that will be attractive even for some more advanced customers, as bonuses are pretty high. The slots included in the promotion are solid, and we are sure you will have a lot of fun playing them. 

Bonus terms and wagering requirement

To claim the bonus on the first four deposits, you have to make four deposits of at least €10 each. The first bonus and free spins attached to it must be wagered 40 times. The remaining three bonuses must be played 30 times each. You have 14 days to reach the wagering requirement. The maximum bet while playing the bonus is €5, which can be considered the industry standard. Players from Greece are not eligible for any bonuses. 

Only slots contribute 100% to the playthrough requirement. Video poker brings 20% and keno 10%. Table games don’t contribute at all. Let’s hope the company will change this decision in the future, to make bonuses attractive to a wider audience. Overall, these bonus terms fall within the industry average. Whether or not you will be able to reach the wagering requirement will depend on how often you play, and your gaming style.

Promotions and bonuses

GrandX promotions make sure you have a great time, all the time! We got super excited after visiting the promotions section. The first offer we have to mention is the game of the week. Each week this operator allows you to claim up to 100 spins on selected games. No GrandX bonus codes are necessary! 

Every Monday and Friday, you can claim an attractive reload bonus of 60%, up to €200. In addition to that, there are also special competitions with fantastic prizes, such as cash money and free spins. They are usually available for a limited time only. The VIP club brings you special perks and benefits such as an increased reload bonus every Monday (80%, up to €200), monthly VIP cash bonuses, and extra spins on the game of the week. On top of that, you get a dedicated account manager, faster payouts, monthly loyalty bonuses, etc. 

grandx welcome offer page

Usability

If you want to play at GrandX, get ready for a color overdose! Just like Amatic slots, this platform is bursting with bold colors like blue, red, and green. We dare say it wouldn’t hurt to mute them a bit. However, we have to admit this is all a matter of taste, as there are plenty of users who prefer vibrant sites. 

The platform is 100% web-based, so you never have to download anything. You can easily use it on all types of computers, both desktops, and laptops. It is also supported by all mainstream browsers. Considering most computer users prefer Chrome, it is the best option simply because it is more tested and reliable than others. 

After you click a game you are interested in, choose between real money and demo gaming. We tested a couple of games and have to say we experienced some difficulties. On more than two occasions, the game simply crashed down and started reloading. We didn’t lose any of the money but have to say this can highly affect the playing experience. Let’s hope the operator will fix this soon!

Mobile Casino

More and more customers are deciding to play on their mobile phones. That way, they can easily access their games no matter where they are. You can be waiting in line at the post office or commuting to work and still spin some reels. The GrandX mobile casino looks better than the desktop one, mostly thanks to the muted teal that dominates the site. It is an instant mobile interface that requires no downloads. Use it on all sorts of devices and operating systems. Just open the browser, type the domain, log in and start playing your favorite titles! 

We tested a couple of slots on a Samsung phone and everything worked perfectly. We didn’t experience any crashing slots, frozen images, or broken links. With this casino, mobile gaming is the way to go as its quality surpasses the desktop platform. Just make sure your battery is fully charged and you have some sort of internet connection. 

grandx usability

GrandX Help and Support

If you need any help, you can send an email or use live chat. We tested the live chat feature and can report agents respond quickly and do a great job. The agent we talked to even provided us with a link where we can find out more about the topic. Great job, GrandX! Chat agents work from Monday to Friday, from 8:00 - 00:00. On weekends, they operate from 9:00 - 21:00. 

These are the main categories in the GrandX FAQ:

  • New GrandX website
  • Registration and player’s account
  • Deposits and withdrawals
  • Games
  • Bonuses
  • Responsible gaming
  • Privacy and security

The FAQ section covers the hottest topics related to playing on this site. The questions listed are relevant and answers provide the information a customer is looking for. 

grandx support

Deposits and Withdrawals

Trends come and go, but one thing’s for sure - all customers want fast, smooth, and efficient transactions. GrandX included a whole range of payment methods to make sure everything runs without much hassle. Some methods are local but don’t worry, all global methods are available as well. The minimum deposit starts at €5, but the minimum deposit for claiming different bonuses is usually higher. Also, Skrill and Neteller wallets support top-ups starting at €10. The money will arrive in your account almost instantly, and at no additional cost. Still, keep in mind your payment provider might charge you a fee, depending on its policies. 

The minimum withdrawal also ranges between €5 and €10. Most requests are processed and settled within two days, but you might have to wait a bit longer for some more traditional methods. The maximum withdrawal is €5,000 per day. Before you can withdraw your money, you will have to wager the entire deposit amount at least once. The overall impression is that these payment terms are okay and user-friendly, especially when it comes to minimum transactions. Most customers can afford €5 to test the site before opting to deposit higher amounts. 

Verifying your GrandX account

GrandX reserves the right to verify your age and identity. This process is relatively simple and requires you to deliver some paperwork. The company will check your age, identity, address, and may even ask for further info on the source of funds used during gaming. Also, it is possible the company will ask you to prove the ownership over the payment method used. The most common documents required are some sort of national ID (ID card, passport, or driver’s license), bank statements, copies of credit cards, etc. Kindly note that you have to be older than 21 to play. 

grandx deposit

Security and Licensing

GrandX is owned by Alpache OÜ, and has been around since 2011. The company is licensed in Estonia. We have nothing against this regulator but would love to see an additional license by MGA. Additional licenses are an additional layer of protection for customers who play with online brands. 

The platform is protected with SSL technologies, which are pretty much the standard in the industry. This company encourages responsible gaming, and you will get a chance to set your limits once you register. There is even a special tab on your account, dedicated just to safe playing tools.

Conclusion of GrandX review

GrandX is facing the same problems as most casinos that focus on a single provider. Once the novelty wears off, there is not much to do. As a niche casino with only around 100 games, this site simply can’t compare to gigantic sites that not only feature hundreds of providers but also have sportsbooks, live betting, and a whole bunch of other types of entertainment. However, if you are a fan of Amatic titles this casino will make every day a holiday for you!

One of its strongest assets are bonuses. The welcome bonus is massive, and even after you use it, there are plenty of others to enjoy. With this site, there is some new type of promotion happening every week, and you will never be left without a bonus on your hands. And if you ever need any help, don’t hesitate to contact its premium customer support which will make sure you get the answers you need. GrandX is a solid small casino, but you are the only one who knows whether it fits your needs.

grandx-verdict

Pros
  • Generous welcome bonus
  • Attractive promotions
  • Top-notch customer support
  • Low deposit and withdrawal limits
  • Reasonable bonus terms
Cons
  • Only Amatic titles
  • The desktop platform not reliable
Screenshots

Casino - FAQs

  • Yes, you can play at GrandX from any device. You can play directly from your browser, and the site will adjust to fit your device and your screen size. Alternatively, you can download the GrandX app.

  • Yes, since GrandX has a valid gambling license and a fully encrypted website, you’ll be perfectly safe playing there. They also use a certified number generator for all their games of chance, and that way you can be certain that the games are fair as well.

  • Yes, you can try most of the games at GrandX for free. Some players will be able to do this without logging in to the website, while others will have to log in and verify their age before they are able to do so. This is dependent on the country you’re playing from and the rules from the applicable gambling authority.

  • Yes, the first bonus offer you’ll get as soon as you have registered at GrandX, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.

  • The verification process at GrandX will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.

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