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Mansion

Mansion Casino

8.0Our score

Comprehensive Loyalty Plan

Not accepting players from: Virginia - United States

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Mansion Casino Details

Restricted countries and regions
Available countries
iGaming Company:
Live chat:
Yes
Withdrawal methods:
Skrill View more  Entropay, PayPal, Credit Card, Debit Card, EcoPayz, Sofortuberweisung, PaysafeCard, GiroPay, iDEAL
Withdrawal Times:
Withdrawal timeframe e-wallets: 24-72 hours
Withdrawal timeframe credit/debit cards: 6-8 days
Withdrawal timeframe bank transfers: 5-7 days
Withdrawal timeframe cheques: 14-28 days

Pros

  • Stunning presentation
  • Excellent variety of slots and jackpots
  • Low wagering requirements
  • Great mobile site
  • Lots of payment options, including Bitcoins

Cons

  • Relatively small selection of live games
  • Limited selection of regular promotions

The word ‘mansion’ just exudes luxury, class and desire. Who wouldn’t want to live in one? Mansion Casino aims to bring that same vibe to their delivery of an expertly crafted online gaming experience. A site that can boast of drawing upon over 15 years of experience and achieving the award for online casino operator of the year at the 2018 International Gaming Awards. This is certainly one to watch. That’s why we have decided to dig deep and see whether they still live up to that award from a few years ago.

Mansion Casino review

What to expect at Mansion:

  • Choose between two welcome bonuses
  • Modern and polished design
  • Hundreds of games available
  • Nice emphasis on jackpot games
  • Tiered loyalty program

Table of Contents

Game Selection

There is a lot to choose from when it comes to supported Mansion Casino games. There are several different categories and search functions available. Games can be listed by the most popular, by a single provider or by various genres. Categories include slots, table games and live casino games, providing an overall collection of several hundreds of titles to choose from. Having great search functionality is pretty much a necessity when there’s such a large range of choices available and we think that Mansion Casino has done a great job in supplying these functionalities.

Slots and table games

A large emphasis is put on slots with over 700 slot games available right out of the gate. There are currently 11 different providers to choose from, which includes Microgaming, NetEnt and Play’n GO. This means that you can expect a large range of top-quality titles that are incredibly popular amongst slot players. Slots such as Starburst, Immortal Romance and Reactoonz are all available, as well as many others. Several themes are on display, including licensed titles like Narcos. We genuinely believe that the diverse range of slots should keep even the most demanding slot players happy.

There are also over 30 table games, providing a decent amount of choice for players. The main focus here is definitely on Blackjack and Roulette, however, there are also some Baccarat and Poker tables to choose from. We are however a little disappointed to see that there appears to be no Video Poker or Scratch Card games available. While these types of games might not be nearly as popular as others, we feel that they certainly have their place in any online casino.

Jackpots at Mansion Casino

Jackpot games can be found amongst other titles in the Slot category or separately in their very own Jackpots category. You can even filter the games in order of jackpot size, which is conveniently displayed within the thumbnails of progressive jackpots. The progressive jackpot amounts are updated in real-time, giving a good amount of information from the game selection screen, while providing an extra dose of visual flair and excitement.

You can find almost 100 different jackpot titles available to play, a lot of them being progressives. These progressive slots can offer up grand prizes in the range of hundreds of thousands to potentially millions of euros. Divine Fortune and the record-breaking Mega Moolah are both standouts here, both having a long history of making online casino millionaires. There’s also a large selection of DC superhero jackpots to choose from, with the likes of The Dark Knight and Man Of Steel. A great selection overall and one which we think this site is very proud of.

Live Casino games

While there are a decent amount of live casino games available, we feel it doesn’t quite live up to the large range of supported slot games. While we would never expect the number of live casino tables to come close to that of slot titles, we do feel that more could be done. There are around 30 tables to choose from, which includes several variations of Blackjack and Roulette. Baccarat and Poker are also available, but not to nearly to the same extent.

What we found the most interesting here was some of the specialty games available. There are titles such as Hi-Lo and Spin A Win that offer a different twist on the standard table game format of most live games. We were however particularly interested in the Age Of Gods live roulette and slot offerings. The slot variant allows players to participate in the slot game together in a lobby that features a presenter and live chat functionality. Spins play out automatically and you can drop in and out of wagering as you please. This then also feeds into the roulette variant, where a progressive jackpot bonus can be won when landing on a particular tile. We certainly appreciate it when live games providers can offer up a unique take on the live experience, which these titles definitely do.

Mansion welcome offer

You have a choice of two different welcome bonuses when making your first deposit, both of which are deposit bonuses. The standard Mansion Casino bonus is 100% up to €500, while the high roller offer is a deposit bonus of 50% up to €5,000. This means you can deposit up to €10,000 to get the maximum bonus amount awarded to you. While this is most likely a little more than extreme for most players, it is nice to see an offer where the vast majority of players will not need to worry about any limits on the potential rewards. Either way, both bonuses offer sizable amounts and we could definitely see a lot of high rollers also opting in for the standard bonus. 

While you have the option of entering a Mansion Casino bonus code upon account registration, this is not necessary, to be eligible for this welcome offer. All you need to do is deposit to claim either offer. What offer you have available to you will depend on the amount deposited.

Bonus terms and wagering requirements

Whatever welcome bonus you choose to make, you will need to be aware that only certain deposit methods will be eligible. These include payment cards and bank transfers, but not E-wallet. You will then need to deposit at least €20 to be able to claim the standard welcome offer and at least €1,000 to claim the high roller offer. What especially stood out to us, was the lower than industry average wagering requirements attached to both bonuses. The standard bonus is set to only 20 times wagering, while the high roller bonus goes all the way down to 15 times. This makes the high roller offer all the more tempting, for those who can afford it of course. 

Wager contributions by game types are also nicely displayed in a table within the promotional terms, where you can see slots and scratch card games will provide 100% contribution, while most other types of games will instead only provide a 20% to 25% contribution. Some will also not progress your wagering at all, such as Video Poker titles.

Virginia - United States Mansion bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

High Roller Bonuses

50% up to €5000
-
-

Welcome Bonuses

100% up to €500
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-
Type

High Roller Bonuses

Amount
50% up to €5000
Wagering Requirement
-
Type

Welcome Bonuses

Amount
100% up to €500
Wagering Requirement
-

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and bonuses

There are a few offers to choose from on the Mansion Casino Promotions page. While not as extensive as other sites, there’s a nice variation of regular promotions. There are regular slots and live games campaigns to participate in, as well as a weekly tournament. We couldn’t find much in the way of Mansion Casino free spins being offered, however, game spins are listed in the Balances menu, so these do seem to be possible to obtain from time to time.

There’s also a loyalty program that is based on acquiring points and reaching different levels. There are 5 possible levels included in the program, which starts at Bronze for newly registered players and goes all the way up to VIP Elite. Reaching higher levels comes from acquiring loyalty points, gained from real money wagers. Every €20 wagered grants you a point, which can eventually be converted into cash bonuses when enough are acquired.

Usability

The presentation of Mansion Casino is simply superb. It has the perfect mix of high-class design, without being inaccessible or unwelcoming. The sleek black and white color scheme, mixed with the stylish animated banners and neatly formatted navigation options, all comes together to ooze quality and excellence. The footer of the site is also worth mentioning, being filled with useful and informative pages, allowing players more freedom and independence in finding answers for themselves. The top of the site also has a lot of great features, with instant access to live chat, as well as dedicated VIP and Promotions pages. Clicking on your balance at the top right of the screen allows you to see a breakdown of your various balances, which also includes any active free spins or golden chips for table games.

With such an array of competition out there, Mansion Casino does an excellent job of keeping up with its well-crafted combination of form and function.

Mobile Casino

The Mansion mobile casino version is just as polished as its desktop counterpart. The same great selection of games and features are present, while being optimized for a mobile display. The same handy menu icon remains in the top left of the screen, allowing you to navigate to the various pages, which are all nicely broken up into categories. Game selection is also made easy with the same search functionalities as found on the desktop version, while the thumbnails are fitted in to allow you to view several titles all at once. 

You can definitely tell that a lot of time and effort has been put into the mobile site. We think you will be enjoying yourself, no matter the device you are playing on. It’s all too common to find mobile casino sites these days, as playing on the go has been an ever increasingly popular trend. It is however not so common to find a site that is so well put together and thematically coherent, no matter the device you choose to play on.

Mansion Help and Support

Scrolling to the bottom of the site will give you access to a wealth of informative pages. The number of links here is rather expansive and covers different aspects, including game rules and payment options. Their FAQ can be found by clicking on the menu icon at the top left of the page, under the Support drop-down list.

These are the main categories in the Mansion Casino FAQ:

  • How to get started
  • Player protection and Security
  • Game options and settings
  • Our Games
  • Promotions and loyalty
  • Cashier
  • Technical

You can contact the customer support team via email, live chat or phone. There is both a UK and an international phone number available, should you choose to give them a call. We do however recommend sticking with live chat, as it has a lot of great benefits while being available 24/7. You will need to provide some account-specific details when first reaching an agent, but you will then have the option of sending in attached files, should you need, as well as leaving a comment and rating at the end of the chat. We found the support team very friendly and progressional, answering all of our questions with ease.

Deposits and Withdrawals

Most of the information regarding deposits and withdrawals can be found in the footer section of the site. There are dedicated Deposit Options and Withdrawal Policy pages, which give you a great deal of transactional information. The Deposit Options page gives you a breakdown of all available deposit methods, including Visa, MasterCard, Laser, Skrill, Neteller, Euro6000, Bitcoin and various bank transfer possibilities. The page also tells you the minimum and maximum deposit amounts, alongside any applicable fees, processing times and withdrawal capabilities. Minimum deposit amounts can start as low as €8, but go all the way up to €20, depending on the method. All of this is neatly presented in a table format, making it all very easy to read and understand. 

Their withdrawal policy provides detailed information on verifying your chosen transaction method, plus clarification on their withdrawal limit system. The maximum weekly withdrawal limit starts at €15,000 but can go up to €30,000 for players who reach VIP status. This can also affect withdrawal processing times, as non-VIP players can expect their withdrawal to be processed by the casino within three business days, while VIP players have that shortened to one to two business days. 

Verifying your Mansion Casino account

If you ever plan on withdrawing funds from your player account, you will most likely have to go through the account verification process. This process is a requirement of all licensed casinos and is something that they have to provide, in order to adhere to anti-money laundering legislation. To complete this process, you will be asked to send in a proof of identity, proof of address and proof of ownership of your chosen payment method.

Unfortunately, this process can cause delays to your withdrawal request, as your documents will first need to be sent in and verified. Many casinos opt for only giving the player the option to complete the process when it is requested from them. Luckily, Mansion Casino allows players to get it over and done with immediately upon account creation. They provide a dedicated Account Verification page with separate uploaders for each document type. 

Security and Licensing

The Gibraltar Gambling Commission (GGC) is a licensing body that is most likely lesser known to most of you. Many will be familiar with the Malta and Curaçao authorities, however, the GGC is nonetheless still a very respected authority in its own right. For example, they have been known to get themselves involved with disputes in the past, which is something that Curaçao tends to avoid.

If you are not completely on board with playing at a casino licensed by a lesser-known authority, then also keep in mind that Mansion also holds a UK Gambling Commission (UKGC) license. While only retaining a jurisdiction within the UK, the commission is well known for upholding some of the strictest and player-focused legislation within the industry. If an establishment can attain and keep a hold of a UKGC license, then it must be able to adhere to incredibly stern and uncompromising legislation.

A privacy policy can also be found within the Security and Privacy page. This details the different ways in which the casino stores, secures and processes your information. It also lists a number of your rights pertaining to your data, which are in response to the General Data Protection Regulation of 2018.

Conclusion of Mansion review

With all being said, Mansion Casino is in an excellent position to offer up a stellar gaming experience for most types of players. We love the design presented on the page that keeps its coherence, no matter what device you play on. This also doesn’t come at the cost of any functionality whatsoever, making it all the more impressive. We think that fans of slots and jackpot games will be particularly impressed with the number of titles supported and the great search functions provided. The range of choices also extends to the transaction methods with the usual suspects being included, as well as Bitcoins for cryptocurrency enthusiasts.

So far we have yet to find a site that is truly perfect though and we do have some minor criticisms for this one. We did appreciate the various unique live games but feel that the overall collection could be vastly increased. The addition of further top quality live providers, such as Evolution, would definitely go a long way in fixing this minor issue we have. Alongside an expansion in the catalog of live games, we would also appreciate seeing more regular promotions being run by the casino. While the few selections available are by no means bad, we do think that a greater emphasis on variety and choice allows a wider spectrum of different players to be effectively catered for. 

Pros

  • Stunning presentation
  • Excellent variety of slots and jackpots
  • Low wagering requirements
  • Great mobile site
  • Lots of payment options, including Bitcoins

Cons

  • Relatively small selection of live games
  • Limited selection of regular promotions

Screenshots

Casino - FAQs

  • Yes, the first bonus offer you’ll get as soon as you have registered at Mansion, and you can read more about this offer in our review. In addition to this, you’ll also get regular bonus offers sent by email and/or SMS if you allow communications from the casino.

  • Which payment options you’ll have available to choose from at Mansion is dependent on the country you register your account from. Most players will be able to at least use card payments, bank transfers and e-wallets, but to see the complete list of your options you’ll have to log in to your account and check the cashier’s page.

  • Yes, you can try most of the games at Mansion for free. Some players will be able to do this without logging in to the website, while others will have to log in and verify their age before they are able to do so. This is dependent on the country you’re playing from and the rules from the applicable gambling authority.

  • Yes, Mansion has an FAQ page, and there you’ll find answers to all the questions players frequently have at Mansion. If you can’t find answers to your questions on that page, simply contact their support department that is available 24/7.

  • The verification process at Mansion will differ a bit depending on the gambling regulations in your country of residence. Most players will, however, have to send in or upload documents verifying their name, date of birth and residential address. Documents you can use for this include a valid ID and a utility bill. You’ll receive detailed instructions from the casino regarding the exact process once verification of your account is needed.

vinne

From
Reviewed on February 20, 2021
There are hundreds of games around ranging from video slots and jackpots to table and live games. The last category is where I spend my time and that's because everything is of high-quality plus, the live dealers are experts at their games (I've only tried blackjack and baccarat). One of the best things about the casino is that the wagering conditions attached to the welcome bonus is more than fair. Having to only wager my bonus winnings only 20 times is really convenient and I don't think any player should miss it. A kyc check always frustrates me so imagine my surprise when I got my account sorted within two days or so. But I did have to submit a few of my documents including copies of my driver's license and electricity bill. With live chat around 24/7, I've gotten a major reason to keep betting at this casino.
I'm not a fan of the vip club because you need to wager €20 to get a single point. From where I see things, it could be as low as €8 so this isn't making the cut and should be revamped.

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