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Platinum Reels

Platinum Reels

7.0Our score

Generous Welcome Package

Not accepting players from: Virginia - United States

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Platinum Reels Details

Gambling License:
Game category:
Table Games, Jackpots, Slots, Blackjack, Casino Poker, Roulette, Keno
Game Provider:
Languages:
English
Support:
Live chat, Email, Phone, 24/7
Restricted countries and regions
Available countries
iGaming Company:
Processing time:
Bad (48+ hrs)
Pros
  • Live chat available 24/7
  • Available on desktop & mobile
  • Licensed and regulated casino
  • Cryptocurrencies accepted
  • Great bonuses and promotions
Cons
  • No live casino
  • Low max withdrawal limits

Web Entertainment Software NV is the brains behind Platinum Reels Casino – a platform that started in 2011 featuring a metallic theme. Probably to try and live up to its name. Players can access the platform using their mobile devices using web browsers thanks to instant play technology. On to the games available, and the lobby features a single developer Realtime Gaming. That means you will get plenty of games including slots and table games. With a license from Gaming Curacao, players can put their minds to rest knowing the platform is safe and secure. With up to €7,000, you will have plenty to fuel your first few rounds on the platform. There’s more to this operator than welcome offers and games. GoodLuckMate takes the mantle of exploring banking options, customer support, and mobile gameplay.

Platinum Reels review

What to expect at Platinum Reels:
  • Lobby powered by RTG
  • Comprehensive VIP program
  • Solid customer support
  • Over 400 games available
  • Welcome offer of up to €7000
Table of Contents

Game Selection

Casino & Jackpots

If you are a live casino fan, you will be disappointed by the lack of live dealer games. Nevertheless, you will still find entertainment courtesy of more than 400 games, including slots, specialty, and table games. 

Slots and Table Games

Even with a single developer supplying the games in the lobby, the operator manages to offer punters over 360 slot titles. Clicking on the slots option will reveal different slot categories including classics that feature the basic 3 reels. If you are a fan of upbeat tempo slots, consider switching to 5-reel and 6-reel slots. 

These modern slots come with advanced graphics and branded themes. Sifting through the games is easy thanks to those filters but if you want to find a specific title, use the search box to the top left. 

Table games are available as well for players looking to test their strategies and show off their skills. Expect to find games such as blackjack, roulette, baccarat, and poker. If you are a video poker fan, this operator offers several titles to choose from including Aces & Eights and Bonus Deuces Wild. These games feature single and multi-hands. The specialty games category hosts games such as scratch cards, board, and shooting games. 

Jackpots at Platinum Reels

Try your luck at the big-boy slots under the progressives section. RealTime Gaming may be the sole game supplier, but players can expect several titles to choose from. However, don’t expect popular progressives such as Major Millions or Mega Moolah. 

What you can look forward to playing include Naughty or Nice, Rudolph’s Revenge, Fantasy Mission Force, and Eagle Shadow Fist among others. 

Live Casino Games

For live dealer game fans, this operator doesn’t feature a live casino section. Therefore, you will have to find alternatives to enjoy the live action from the likes of live blackjack and roulette as well as game shows such as Dream Catcher and Monopoly Live.

Platinum Reels Casino Game Selection

Platinum Reels welcome offer

This operator plans on holding your hand during your first few rounds on the platform just to make sure you have a good start. As a new player, you will receive a cash Platinum Reels bonus up to €1,500. On top of that, you stand to get 30 free spins but this package will be released over the first three deposits. 

On your first, second, and third deposits, the operator will reward you with a 200% bonus match capped at €500 on each deposit. Note that you must use the Platinum Reels bonus codes BONUS1, BONUS2, and BONUS3 respectively. 

Once you are done with the bonus amount, you can claim the 30 Platinum Reels free spins. Keep in mind, these free spins can only be used on Plentiful Treasure slot game and don’t forget to use the bonus code PLENTY30.

Bonus Terms and Wagering Requirement

Besides using a bonus code, you must deposit at least €25 to qualify for the welcome offer. Once you claim the offer, you must meet the minimum wagering requirement set at 40 times the deposit plus bonus amount. This will apply to the first deposit match. 

Certain games will have various contributions toward reducing the playthrough requirement. All other games apart from slots, scratch cards, and keno don’t have any weightings. This bonus match doesn’t have a maximum cash-out.

For the free spins, punters will be required to wager the winnings accrued at least 30 times. The maximum cash-out is €100. Finally, you want to keep your bet at less than €10 or you risk voiding your bonus. 

Virginia - United States Platinum Reels bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim
Bonus Money
Up to $3000 + 300 Free Spins Bonus Code
40x (b+d)
-
Bonus Money
200% up to $100 Bonus Code
30x (b+d)
-
Type Bonus Money
Amount Up to $3000 + 300 Free Spins Bonus Code
Wagering Requirement 40x (b+d)
Type Bonus Money
Amount 200% up to $100 Bonus Code
Wagering Requirement 30x (b+d)

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly

Promotions and Bonuses

Plenty of ongoing Platinum Reels promotions reside in the promotions section, ready to boost existing players’ bankrolls. For instance, expect daily promotions such as the On the Money Monday where you can claim a 200% bonus match capped on €100. Wednesday offers Perfect Pair where the operator will double your first 2 deposits made with a 100% bonus match capped at €100. 

In addition to the ongoing promotions, punters can join the loyalty program that features 4 levels. It all starts at the Blue level and ends with the Platinum level. Furthermore, as you wager, you will earn points and the higher the VIP status the higher the points per €1 wagered. Once you have accumulated enough points, you can redeem them for credits at the rate of 1,000 points for 1 Platinum Reel Credit.

Platinum Reels Casino Bonuses Promotion

Usability

This platform is mobile-ready and that means you can access the Platinum Reels mobile casino from your portable device. That includes smartphones and tablets. However, there’s no app to download, instead, you will have to use your mobile web browser to access the website. 

iOS, Android or Windows can rest assured knowing the website is compatible with these operating systems. The interface is clean and simple to use, allowing players to access crucial functions on the platform including promotions, customer support, and banking. 

To the games available and the website is mobile-optimized for smooth gameplay courtesy of instant play technology. Still, on games, players can access the same range of games available on the desktop version.

Platinum Reels Help and Support

Don’t let any concern or question wear you down. Simply contact the customer support team using one of three options provided. For quick help, consider using the live chat service or the tool-free number for US residents. Both services are available around the clock. The third option is writing to the team using its email address. Before contacting the team, however, you want to seek answers in the dedicated FAQ section. 

These are the main categories in the Platinum Reels Casino FAQ:

  • Login & Details
  • Banking 
  • Security & Privacy
  • Support
  • Game Play
  • Loyalty Club

Platinum Reels Casino Help Support

Deposits and Withdrawals

This operator promises to provide its players with safe, secure, and reliable payment options to reduce the time spent on preparation. To fund your account, choose from the several options that include VISA and MasterCard. Bitcoin is also part of the options and you can expect instant deposits using all methods. However, GoodLuckMate found that the operator doesn’t include eWallets as payment options. 

When it comes to withdrawals, punters will have a much leaner list of options to choose from. In fact, players have only two options – Wire Transfer and Bitcoin. Of course, the clear favourite here is Bitcoin terms of processing times

Disappointments continue pouring in with withdrawals less than €500 made via check/wire will be subject to a €35 fee. This will also apply to debit/credit cards. The maximum withdrawal amount stands €5,000 per week and the entire withdrawal process may take between 2 and 5 business days.

Platinum Reels Casino Payment Withdrawal Deposit

Security and Licensing

This operator uses 128-bit SSL encryption technology to ensure players' financial and personal data remains secure over the internet. Privacy is part of the rules and regulations this operator subscribes to being licensed by Gaming Curacao – one of the leading regulators in the iGaming industry. 

Powered by RealTime Gaming, the games offered on this platform guarantee fair and random results. Players searching for information on responsible gambling can do so by clicking on the responsible gambling option.

Conclusion of Platinum Reels review

Not entirely platinum this operator, especially since it lacks a live dealer section. Other than that, all other games are available although partnering with a single developer will deny players the variety they would have hoped for. The games are mobile-optimized and players can access their favorite titles while on the move. 

Ongoing promotions, a VIP program, and a decent customer support section are other notable positives here. However, to achieve the real platinum level, the operator must step up in some areas such as banking by adding eWallet options and increasing the weekly maximum withdrawal limit. The lobby also needs a facelift by including a live dealer section.

Platinum Reels Casino Online Review

Pros
  • Live chat available 24/7
  • Available on desktop & mobile
  • Licensed and regulated casino
  • Cryptocurrencies accepted
  • Great bonuses and promotions
Cons
  • No live casino
  • Low max withdrawal limits
Screenshots

Casino - FAQs

  • The number of games available at Platinum Reels is increasing all the time, but at the time of writing this Platinum Reels review, we counted more than 400 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, there are several progressive jackpot games to choose from at Platinum Reels. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Platinum Reels.

  • Claiming a bonus at Platinum Reels is easy. A Platinum Reels bonus code might be required to claim some of them, while others will be added to your account automatically. You’ll get a full explanation of all the steps you need to take in each and every bonus offer you receive.

  • Yes, there is no need to download games or any software to be able to play at Platinum Reels. You’ll have to wait for the game to load before it opens, but this only takes a second or two. After that, you can play without any delays or additional loading time.

  • Yes, at Platinum Reels you can use a range of cryptocurrencies. You’ll find the complete and updated list of all supported currencies on the cashier’s page of the casino.

Peter From
Reviewed on February 18, 2021
The game collection is OK with table games and jackpots popping up frequently. I've only been playing blackjack and I've won €58 now so I can say their games are fair enough. I just hope I haven't jinxed myself by admitting that. Big bonuses are the norm here actually and I wouldn't mind going through the wagering conditions. At the least though, I'm enjoying myself and that's what counts the most. It's nice and easy to sign up here after which I got to enjoy some nice bonus spins (up to 50). The support is good with the way the chat agents handle all of my queries quickly. Their answers could be more solution-based though, but I'm loving their response speed and friendly tone so far.
There aren't enough games to go around here actually and I wish the casino would fix this soon. I get too many promotional emails (around two to three every day) for me to take them seriously at this place. I'm starting to regret setting my account up with my main email. Also - The deposit bonus doesn't work actually and I'm stuck running after the support for some answers.

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