Overview
Web Entertainment Software NV is the brains behind Platinum Reels Casino – a platform that started in 2011 featuring a metallic theme. Probably to try and live up to its name. Players can access the platform using their mobile devices using web browsers thanks to instant play technology. On to the games available, and the lobby features a single developer Realtime Gaming. That means you will get plenty of games including slots and table games. With a license from Gaming Curacao, players can put their minds to rest knowing the platform is safe and secure. There’s more to this operator than welcome offers and games. GoodLuckMate takes the mantle of exploring banking options, customer support, and mobile gameplay.
Bonuses
There are many Platinum Reels bonuses, free spins, and other promotions available based on players' country of residence. New players at Platinum Reels casino will be able to partake in a welcome bonus, and the offer available for players in your country is listed below.
Game selection
Casino & Jackpots
If you are a live casino fan, you will be disappointed by the lack of live dealer games. Nevertheless, you will still find entertainment courtesy of more than 400 games, including slots, specialty, and table games.
Slots and Table Games
Even with a single developer supplying the games in the lobby, the operator manages to offer punters over 360 slot titles. Clicking on the slots option will reveal different slot categories including classics that feature the basic 3 reels. If you are a fan of upbeat tempo slots, consider switching to 5-reel and 6-reel slots.
These modern slots come with advanced graphics and branded themes. Sifting through the games is easy thanks to those filters but if you want to find a specific title, use the search box to the top left.
Table games are available as well for players looking to test their strategies and show off their skills. Expect to find games such as blackjack, roulette, baccarat, and poker. If you are a video poker fan, this operator offers several titles to choose from including Aces & Eights and Bonus Deuces Wild. These games feature single and multi-hands. The specialty games category hosts games such as scratch cards, board, and shooting games.
Jackpots at Platinum Reels
Try your luck at the big-boy slots under the progressives section. RealTime Gaming may be the sole game supplier, but players can expect several titles to choose from. However, don’t expect popular progressives such as Major Millions or Mega Moolah.
What you can look forward to playing include Naughty or Nice, Rudolph’s Revenge, Fantasy Mission Force, and Eagle Shadow Fist among others.
Live Casino Games
For live dealer game fans, this operator doesn’t feature a live casino section. Therefore, you will have to find alternatives to enjoy the live action from the likes of live blackjack and roulette as well as game shows such as Dream Catcher and Monopoly Live.
Usability
This platform is mobile-ready and that means you can access the Platinum Reels mobile casino from your portable device. That includes smartphones and tablets. However, there’s no app to download, instead, you will have to use your mobile web browser to access the website.
iOS, Android or Windows can rest assured knowing the website is compatible with these operating systems. The interface is clean and simple to use, allowing players to access crucial functions on the platform including promotions, customer support, and banking.
To the games available and the website is mobile-optimized for smooth gameplay courtesy of instant play technology. Still, on games, players can access the same range of games available on the desktop version.
Platinum Reels Help & Support
Don’t let any concern or question wear you down. Simply contact the customer support team using one of three options provided. For quick help, consider using the live chat service or the tool-free number for US residents. Both services are available around the clock. The third option is writing to the team using its email address. Before contacting the team, however, you want to seek answers in the dedicated FAQ section.
These are the main categories in the Platinum Reels Casino FAQ:
- Login & Details
- Banking
- Security & Privacy
- Support
- Game Play
- Loyalty Club
Payment Methods
This operator promises to provide its players with safe, secure, and reliable payment options to reduce the time spent on preparation. To fund your account, choose from the several options that include VISA and MasterCard. Bitcoin is also part of the options and you can expect instant deposits using all methods. However, GoodLuckMate found that the operator doesn’t include eWallets as payment options.
When it comes to withdrawals, punters will have a much leaner list of options to choose from. In fact, players have only two options – Wire Transfer and Bitcoin. Of course, the clear favourite here is Bitcoin terms of processing times.
Disappointments continue pouring in with withdrawals less than €500 made via check/wire will be subject to a €35 fee. This will also apply to debit/credit cards. The maximum withdrawal amount stands €5,000 per week and the entire withdrawal process may take between 2 and 5 business days.
-250x250.jpg?v=3)
-250x250.jpg?v=3)
Security
This operator uses 128-bit SSL encryption technology to ensure players' financial and personal data remains secure over the internet. Privacy is part of the rules and regulations this operator subscribes to being licensed by Gaming Curacao – one of the leading regulators in the iGaming industry.
Powered by RealTime Gaming, the games offered on this platform guarantee fair and random results. Players searching for information on responsible gambling can do so by clicking on the responsible gambling option.
Conclusion
Not entirely platinum this operator, especially since it lacks a live dealer section. Other than that, all other games are available although partnering with a single developer will deny players the variety they would have hoped for. The games are mobile-optimized and players can access their favorite titles while on the move.
Ongoing promotions, a VIP program, and a decent customer support section are other notable positives here. However, to achieve the real platinum level, the operator must step up in some areas such as banking by adding eWallet options and increasing the weekly maximum withdrawal limit. The lobby also needs a facelift by including a live dealer section.
-250x250.png?v=3 "Get a Share of the €20,000 Bonus Cards on Campobet")
