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Sapphire Rooms

Sapphire Rooms

7.5Our score

Games Lobby by Top Developers

Casino closed

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Sapphire Rooms Details

Languages:
English
Restricted countries and regions
Available countries
Casino type:
Live chat:
No
Withdrawal methods:
SkrillMaestroMasterCard View more  Boku, Skrill 1-Tap, Solo, Ukash, Visa Electron
Withdrawal Times:
Withdrawal timeframe e-wallets: 24 hours
Withdrawal timeframe credit/debit cards: 3-5 days
Withdrawal timeframe bank transfers: Not offered
Withdrawal timeframe cheques: Not offered

Pros

  • Licensed by UKGC and GGC
  • Available on Android and iOS devices
  • Live chat available
  • A wide range of payment options
  • Numerous ongoing promotions

Cons

  • Low monthly maximum withdrawal amount
  • Limited number of table games

Sapphire Rooms is yet another online casino owned and operated by Nektan. It went live in 2014, aiming to offer punters a diverse range of casino games including slots and live dealer casino games. Well, it has done that with its over 600 titles and while this may not be the biggest game selection, you are bound to have fun here.

Sapphire Rooms review

What to expect at Sapphire Rooms:

  • Over 600 games from top software developers
  • Solid customer support
  • Generous welcome offer
  • Live casino games available
  • Progressive jackpot slots available

Table of Contents

Game Selection

Once you sign up, you can be sure to find solid customer support should you need any form of help. In terms of legitimacy, Sapphire Rooms is no scam, with the operator boasting licenses from the UKGC and GGC. The welcome package ensures players will have a solid start at the slots but there’s more on offer here. GoodLuckMate digs deeper into this operator in this review. 

Casino, Live Casino & Jackpots

Sapphire Rooms hosts over 600 games in its lobby sourced from top gaming studios in the business. These games touch on the major categories including live casino, slots, table games, and scratch card games.

Slots and table games

Of the 600 games available, slot games are the biggest occupiers of the lobby in Sapphire Rooms. That is no surprise considering many online casinos take the same route. Even so, the operator’s partnership with different leading gaming studios makes this possible. 

The left end of the website reveals an array of these developers including Red Tiger Gaming, Pragmatic Play, NetEnt, Microgaming, Blueprint Gaming, Big Time Gaming, Crazy Tooth Studios, Elk Gaming, and Iron Dog Studios among others. There’s a search function that allows players to find games either by name or you can click on a specific provider. The latter will bring up all the games under a certain developer. 

For table game fans, you can put your skills and strategies to the test with the few table games on offer. Some of these games include Hi-Lo Blackjack, Baccarat, and roulette. 

If you are looking for instant gratification, Sapphire Rooms has got your back covered with the Instant Win section. You will find over 20 games with titles such as 7up! Cash Buster Towers, Oil Mania, and Foxium Wins just to mention a few. 

Jackpots at Sapphire Rooms

Take it a notch higher by going for the big wins that can turn around your fortunes in the “Jackpots” section. Sapphire Rooms caters to thrill-seekers with an array of jackpot slots drawn from various software developers. 

The number of games available is quite disappointing for fans looking for a wide variety to choose from but it’s better than nothing altogether. At the time of writing this review, Blueprint Gaming and NetEnt were the only game suppliers. Some of the titles here include Genie Jackpots, Divine Fortune, Paws of Fury, Vikings of Fortune, Winstar, and Worms Reloaded among others. 

Live Casino games

The thrill continues, this time, in the live casino section where players can enjoy a more immersive online gambling experience. Sapphire Rooms partners with top software developers in the live gaming sector such as NetEnt to bring you a range of games including traditional and automatic experiences. 

Roulette and blackjack are the only games represented here by the multiple variations available. For instance, you can look out for Classic Auto Roulette Live, Blackjack White Gold Live, VIP Auto Roulette, and Blackjack Diamond among others. 

To provide its players with an authentic live gambling experience, the games are streamed live and in HD from various land-based casinos. Professional croupiers are enlisted to make the game lively and you can chat with them using the live chat function. You can also chat with other online players whom you share a table with. You will find tables with reasonable limits that cater to all types of player budgets. 

Sapphire Rooms welcome offer

It’s only Sapphire in the title but something different when it comes to the welcome offer. For the slot lovers who were looking forward to enjoying a favorable number of bonus spins, well, you will have to look in the ongoing promotions. 

For the new players on Sapphire Rooms, the casino offers a 50% bonus match on the first deposit up to £20. That means you will get half of the amount you deposit. For example, if you deposit £20, you will receive £10 as a bonus to make it £30. There’s no promo code needed to activate the bonus but you will need to deposit a minimum of £10. 

Bonus terms and wagering requirement

As is usual with welcome offers, only new players are eligible. However, to activate the bonus, you will need a minimum of £10 as the initial deposit. The casino will then give you 28 days to use the match bonus. During this period, you will need to satisfy the wagering requirement set at 30 times the sum of your bonus and deposit amount. 

For instance, if you deposit £20 you will receive a £10 bonus, meaning you will have to wager £900 before requesting a withdrawal. Moreover, the maximum conversion amount from bonus funds will be capped at 5 times the initial bonus amount. 

Promotions and bonuses

Even past the welcome bonus, Sapphire Rooms has a decent range of ongoing promotions that include the Spin Winner Wednesdays. In this promotion, the player with the biggest single win stands to win £50. There’s the Game of the Week every Monday where players could get a £5 bonus on a pre-selected game. Other notable promotions include the Pragmatic Drops and Wins where players stand to win a share of the £2,000,000 prize pool. Battle of the Slots could see you get 20 bonus spins to use on certain slot games. 

Usability

Similar to many other online casinos focused on mobile gaming, Sapphire Rooms offers a mobile-first website that makes it convenient for the on-the-move players to access the site on a mobile device. The casino doesn’t offer a dedicated mobile app but all you need is a mobile web browser to load the site. 

HTML5 technology allows the website to fit perfectly regardless of the device in use. Furthermore, the website is compatible with Android, iOS, and Windows operating systems, which means you can look forward to smooth gaming. 

In terms of the games available, the casino ensures you get a majority of the titles available in the desktop version. The neat organization makes it easy for players to find their preferred games. For instance, there’s a drop-down menu that allows you to choose how you would like to view the games. 

Sapphire Rooms Help and Support

It doesn’t matter whether you are an existing player looking to access the VIP program or a newbie looking for information on how to get started, Sapphire Rooms has your back. The operator offers several ways you can explore depending on your problem. 

If you are looking for general information, the FAQ section has answers touching on most of the categories on the platform. 

These are the main categories in the Sapphire Rooms FAQ:

  • Registration
  • Account
  • Games
  • Bonuses
  • General

Should you need more information, you can opt for the live chat service or telephone services. Both are fast and are available 24 hours a day, 7 days a week. If you are in no hurry to get a reply, use the email option, which could see you get a reply within 24 hours. 

Deposits and Withdrawals

Safe and convenient payment options are available on Sapphire Rooms. When it comes to deposits, players can use eWallets such as Skrill, Neteller, and PayPal. You can also opt for the traditional options which include debit cards from VISA, MasterCard, and Maestro. Other methods include Trustly, ecoPayz, iDebit, InstaDebit, Zimpler, PaysafeCard, Boku, and Interac-Online. 

Jumping into the withdrawal options and the casino allows players most of the deposit methods. For UK players, the minimum withdrawal stands at £10 while the maximum per day is £2,000 and £5,000 per calendar month. Other than that, players will have to wait up to 72 hours for the mandatory period to elapse.

Security and Licensing

Privacy and security are always a top concern for online gamblers and Sapphire Rooms takes every precaution to ensure its players’ data remains secure. The casino’s site uses SSL encryption technology to maintain high levels of security. 

When it comes to the rules and regulations, players can be sure of protection from top regulatory bodies. This casino holds dual licenses from the Gibraltar Gambling Commission and the United Kingdom Gambling Commission. 

As for the games, the casino uses RNG software tested and proven by independent audit companies. This means the results produced by the games are random and fair.

Conclusion of Sapphire Rooms review

From our review, Sapphire Rooms includes most of the aspects many online gamblers want to see. For starters, the casino has an average game collection powered by numerous software developers. Furthermore, players will find all types of games including a live casino section. The mobile gameplay is good enough to ensure you never miss a game while on the move. Adding table games, however, would be a welcome addition. 

The customer support is decent as well, with players assured of timely responses. What GoodLuckMate found disappointing was the low monthly maximum withdrawal amount. Other than that, Sapphire Rooms has what it takes to convince you to try it out.

Pros

  • Licensed by UKGC and GGC
  • Available on Android and iOS devices
  • Live chat available
  • A wide range of payment options
  • Numerous ongoing promotions

Cons

  • Low monthly maximum withdrawal amount
  • Limited number of table games

Screenshots

Alissa A.

From
Reviewed on December 14, 2020
Dual licenses from the UKGC and GGC is actually pretty reassuring, especially when you consider the fact that you'll be trusting your financial details with this casino. The game range here is pretty impressive, featuring everything from video slots and progressive jackpots to live games. Of course, I prefer playing live blackjack than anything else, and so far, I've won about €78. I like the fact that the welcome bonus isn't only valuable, but also the fair wagering requirements attached to it. I'm told I only have to wager my bonus winnings 30 times and I'll easily be able to withdraw it. With the minimum deposit accepted being €10, I find it easy to skip the demo mode and bet for real money. I triggered an ID verification when I wanted to make a withdrawal and luckily, it doesn't take too long to be processed. In my experience, I got a confirmation message within two days.
The FAQ page isn't that well-written, featuring only five question categories for me to go through.

Mike

From
Reviewed on November 08, 2020
I like the minimum deposit accepted by the casino since it's a low £10, which is the same amount for a withdrawal. The reason why I like the welcome bonus so much is because I only have to wager my bonus winnings 30 times. After that, I'll easily be able to withdraw it. SSL encryption technology nets this casino huge points in my books since it ensures my financial data won't fall into the wrong hands. The fact that it's licensed by the UKGC and GGC only encourages me further.
I don't need to say this, but I still will. I think this casino should support payments using cryptocurrency, but unfortunately, it doesn't which is too bad. The number of table games available at this casino is really lacking, though I don't mind it too much due to the live games. Just keep in mind that the live dealer category doesn't feature demo modes. The FAQ page is definitely a disappointment no matter how much I look at it. Can you believe it only features five question categories? Fortunately, the live chat is available to use 24/7, or else I would be skipping this casino

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