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Secret Pyramids

Secret Pyramids Casino

8Our score

Good Gaming Variety Available

Not accepting players from: Virginia - United States

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Secret Pyramids Casino Details

Choose the right casino

Game category:
Slots, Table Games, Bingo, Jackpots
Languages:
English
Restricted countries and regions
Available countries
Casino type:
iGaming Company:
Live chat:
No
Withdrawal methods:
View more  Debit Card, PayPal, PaysafeCard
Withdrawal Times:

Pros

  • SQS tested and approved
  • Licensed by AGCC and UKGC
  • Mobile-friendly website design
  • Live chat available
  • Several ongoing promotions

Cons

  • Transaction fee imposed on all withdrawals
  • Limited live chat hours

Secret Pyramids was introduced into the iGaming industry in 2018 by Jumpman Gaming. It’s regulated by both the UKGC and AGCC, erasing any doubts about its legitimacy. As for the game library, the casino features slots and live dealer casino games as well. True to its name, the website opens up to a layout inspired by ancient Egypt complete with Egyptian art. It’s a limited affair when it comes to banking options. It’s the same when it comes to the promotions with underwhelming options available in terms of quality. You can access the site from your mobile device but what other secrets does this casino have in its chambers? GoodLuckMate finds out in the in-depth review.

Secret Pyramids Casino review

What to expect at Secret Pyramids:

  • Up to 500 bonus spins welcome offer
  • Over 600 games on offer
  • Comprehensive loyalty program
  • Live casino games available
  • Decent customer support

Table of Contents

Game Selection

Casino, Live Casino & Jackpots 

Secret Pyramids is secretive about the number of casino games under its hood. With over 600 games on offer, players can look forward to playing slots, table games, live dealer casino games, not forgetting bingo as well.

Slots and table games

Secret Pyramids is a slots-oriented platform and that means you will have a hard time choosing a slot to play. The casino hosts over 300 slot games drawn from over 10 software developers. Some of the notable gaming studios involved include 1x2 Gaming, Big Time Gaming, Eyecon, Pragmatic Play, Red Tiger Gaming, Microgaming, Lightning Box, and Yggdrasil Gaming. There’s a handy search function, nothing too sophisticated, that will help you find games on the platform but only if you know the title by name. 

If you wish to switch to table games, your options will be limited to a small array of titles in the “Table Games” section. Roulette and blackjack are the only games represented here by just over a dozen variations. 

A bingo section exists for players looking to spice up their gaming. In this section, you are bound to find different types of bingo games such as the 75-ball bingo, 80-ball bingo, and 90-ball bingo. The latter is the most popular here.

Jackpots at Secret Pyramids

If you gravitate towards the big wins, Secret Pyramids stocks over 35 jackpot slots in the “Jackpots” section. Some of these titles have the potential to turn your fortunes around with their big prize pools that run into thousands or even tens of thousands. 

As for the games you can expect to come across in this section, there’s Stampede, Fluffy Favourites Fairground, Temple of Iris, Sugar Train, Kingdom of Cash, and Legend of the Ninjas among others. 

Live Casino games

At the time of writing this review, GoodLuckMate came across only 4 live dealer titles under the “Table Games” section from blackjack and roulette. Some of the variants include Live Speed Roulette and Live Blackjack. All live games are from the renowned Pragmatic Play stable, so you can be assured of quality gaming. 

Secret Pyramids welcome offer

Secret Pyramids is a product of Jumpman Gaming and that means the bonuses and promotions section will have more than enough in store. It all starts with the welcome offer which is quite different offers you are used to on other platforms. 

After signing up and depositing at least £10, the casino will give you a chance to spin the Mega Reel. As you may have guessed, the Mega Reel works in the same way as the Wheel of Fortune slot game. Your aim is to win the 500 bonus spins usable on the popular Starburst slot from NetEnt. 

Nevertheless, the reel features other prizes including a £10 Amazon Voucher. You can also land bonus spins but on a lower scale such as 20 bonus spins on Fluffy Favourites.

Bonus terms and wagering requirement

To become eligible for this generous welcome offer, you must deposit at least £10. Once activated, the offer will be available for 7 days. During this time, you need to meet the rather high wagering requirement that stands at 65 times the bonus amount. Keep in mind, the winnings from the bonus spins will be credited to your account as a bonus amount. 

Winnings from the bonus amount cannot exceed £8 per 10 spins. Therefore, the maximum you can win from 500 bonus spins is £40. Finally, the maximum amount that can be converted to real money resulting from the bonus wagering requirement is the value of your lifetime deposits capped at £250. 

Virginia - United States Secret Pyramids bonuses

Enjoy gambling in moderation – only play with money you can afford to lose
Type
Amount
Wagering Requirement
Claim

Welcome Bonuses

Up to 500 Spins
65x
-

Reload Bonuses

Spin the Turbo Reel
65x
-
Type

Welcome Bonuses

Amount
Up to 500 Spins
Wagering Requirement
65x
Type

Reload Bonuses

Amount
Spin the Turbo Reel
Wagering Requirement
65x

Choose your bonus to read the full bonus T&Cs
18+ Play Responsibly – BeGambleAware

Promotions and bonuses

Existing players will have more than enough to keep the adrenaline pumping courtesy of the numerous ongoing promotions offered by Secret Pyramids. For example, the Turbo Reel gives you a chance to bag between 50 and 500 bonus spins. 

Every Wednesday, you can join in the action during the happy hours between 3 and 7 PM where you stand a chance to win 500 bonus spins. Friday Fun is all about bingo and you could win a share of £2,500 at 8 PM every Friday. 

Other than the ongoing promotions, Secret Pyramids has a comprehensive loyalty scheme that seeks to reward loyal players. The scheme consists of 5 levels, starting from Newbie to the highest which is Legend. Every player will have access to the Newbie level but to climb higher, you need to collect Kudos at the rate of 1 Kudos for every £2 deposited. The scheme offers various benefits such as daily cashback, birthday bonuses, bonus spins, etc. 

Usability

Secret Pyramids is flexible courtesy of its mobile-friendly platform. You won’t have to download any software to enjoy your favourite game. Instead, all you have to do is to launch the browser on your tablet or smartphone. 

The site is fully optimized for mobile thanks to the use of HTML5 technology that enables the site to fit well on any screen. This means you will have access to all functionalities including customer support, the cashier section, bonuses & promotions as well. Moreover, all games run smoothly on any of the popular operating systems including iOS and Android. Still, in the gaming department, you will have a limited selection of titles but just enough to keep you glued to your device for a while.

Secret Pyramids Help and Support

You will find a pretty standard customer support section at Secret Pyramids. The simplest option is to use the live chat service. While it’s fast for urgent queries, the service is only available from 9.30 am to 6.00 pm from Monday and Friday. Alternatively, you can send the team an email but according to the casino, chances are you may have to wait up to 2 business days to get a response. 

The operator doesn’t offer a phone number but you can use the FAQ section instead. Here, you will find most of the important issues covered. 

These are the main categories in the Secret Pyramids FAQ:

  • Account Management
  • Deposits
  • Bonuses
  • Withdrawals
  • Support

Deposits and Withdrawals

Secret Pyramids has made it quite simple to move funds to and from your online casino account. One of the reasons why this is so is the limited number of options available. In total, you can use one of the 6 options available to deposit funds. They are debit cards from VISA, MasterCard, and Maestro, PaysafeCard, Pay by Mobile, and PayPal. As for the deposit limits, you can deposit as low as £10 and as high as £5,000 per day, £35,000 per week, and £100,000 per month. 

When it comes to withdrawals, you can cash out via most of the deposit options. Note that all requests are subjected to a 72-hour pending period. During this period, you can reverse the withdrawal. One downside, however, is the transaction fee imposed on all withdrawals, which is £2.50. 

Security and Licensing

Players accessing Secret Pyramids can be sure of their safety. For UK players, you can bank on the protection offered by the United Kingdom Gambling Commission. On the other hand, players from other parts of the world can count on similar protection offered by the Alderney Gambling Control Commission.

Additionally, the casino uses SSL encryption technology that works to secure players’ personal and financial data. Furthermore, gamblers can rest assured knowing the games and software on the platform are tested for fairness and approved by SQS. 

Conclusion of Secret Pyramids review

GoodLuckMate has had a long look at Secret Pyramids and we found an attractive online platform where players can enjoy a wide range of games from top software developers. Despite aiming at slot fans, the casino also does well to include a live casino section. Another positive note is the casino’s licensing by the AGCC and UKGC. 

Its mobile-friendliness allows you to play wherever you are and at any time. Some disappointments cloud these positives though. Limited live chat hours and a transaction fee on all withdrawals are aspects the casino should look into. Taking everything into account, Secret Pyramids does quite well to earn a recommendation from us. 

Pros

  • SQS tested and approved
  • Licensed by AGCC and UKGC
  • Mobile-friendly website design
  • Live chat available
  • Several ongoing promotions

Cons

  • Transaction fee imposed on all withdrawals
  • Limited live chat hours

Screenshots

Casino - FAQs

  • The number of games available at Secret Pyramids is increasing all the time, but at the time of writing this Secret Pyramids review, we counted more than 600 games. The game category you’ll find the largest selection of games in is the Slots category.

  • Yes, Secret Pyramids does have a gambling license, but which one you will be playing under, and if this is considered a valid license, depends on your country of residence. When you go to their website you should scroll down to the bottom of the site, and there you’ll see the license information from players in your country.

  • Before you’re able to cash out the winnings from your Secret Pyramids bonus you’ll need to complete a wagering requirement of 65x. Once this has been done your bonus money will be converted into real cash that you can withdraw.

  • Yes, there are several progressive jackpot games to choose from at Secret Pyramids. You’ll find the full selection in the casino lobby, and you can also read more about the jackpot games we found in our review of the game selection at Secret Pyramids.

  • No, the customer support department at Secret Pyramids does not offer around the clock support. However, you’re always able to send in your inquiry by email so they can get back to you when they’re back at work.

Fabia G.

From
Reviewed on December 14, 2020
I love any casino that features live chat since it's the most convenient option available. This includes everything from the email option to the telephone support. I love how the casino accepts deposits as low as €10 which makes it really easy to skip the demo mode. It's not that I don't trust the casino with my payment details, especially as the casino has dual licenses from the UKGC and AGCC.
It took almost five days for the casino's financial team to verify my ID and throughout, I was bombarded with bonuses. I think they were trying everything they could do to prolong the inevitable, which, at the time, was that I would withdraw my winnings. I don't like the fact that the live chat is only available for limited hours of the day. I play at midnight sometimes, so this just doesn't cut it. And while I would have used the FAQ page, it's not that well-written as it features only five categories. Can you believe that all withdrawals at this casino are subjected to a processing fee? I'm definitely not depositing here again.

Giulia

From
Reviewed on November 08, 2020
I love the range of video slots available at this casino since it features not only my favourite 3-reel titles but also other 5-reel variants. Still, I don't mind the inclusion of the live games like blackjack since video slots do get boring after some time. Dual licenses from the UKGC and AGCC are good signs to me for many reasons. For one, it means the casino is being thoroughly regulated which means they're trustworthy enough to trust with my payment details. The SSL encryption only further cements that fact. The website is mobile-friendly enough for me to ignore the desktop experience. And till date, I've only needed a browser to access the casino. Despite the use of a browser, I've been able to play most of the games available. I've bet at a casino that took forever (four days) to complete my ID verification, so two days isn't bad.
I don't know about you, but I'm not ready to wager my bonus winnings 65 times just to withdraw it. I don't care how the casino wants to spin this, it's just too high.

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