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Silver Oak

Silver Oak Casino

8.7Our score

Huge Welcome Offer Available

Casino closed

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Silver Oak Casino Details

Game provider:
Languages:
English
Restricted countries and regions
Available countries
Casino type:
Live chat:
Yes
Withdrawal methods:
Bank Wire Transfer View more  ACH
Withdrawal Times:
Withdrawal timeframe e-wallets: 10-14 days
Withdrawal timeframe bank transfers: 10-14 days
Withdrawal timeframe cheques: 28-42 days

Pros

  • Live chat available 24/7
  • Bitcoin accepted here
  • CDS certified
  • Several ongoing promotions
  • Mobile-first website design

Cons

  • Licensing information unavailable
  • Low maximum weekly withdrawal limit
  • Live casino section unavailable

There’s little information about the true origins of this operator but GoodLuckMate gathered that it started operations in 2008. Anyway, the website doesn’t feature appealing graphics nor appear as modern as other online platforms.Despite lacking that wow factor, the operator excels in offering plenty of games courtesy of RealTime Gaming. You can either download the casino client on your PC or use the instant play version available on PC and mobile. The operator has several good offers, starting with the welcome offer capped at €10,000 but with no Silver Oak free spins.There’s more to dig up about this operator and that includes its licensing and regulation information, banking, and customer support among others.

Silver Oak Casino review

What to expect at Silver Oak:

  • Up to €10,000 welcome offer
  • Lobby powered by RTG
  • Decent customer support
  • Up to €10,000 in monthly offers
  • Plenty of jackpot slots available

Table of Contents

Game Selection

Casino & Jackpots 

A good range of Silver Oak games awaits you in the lobby. However, they are from a single developer – RealTime Gaming, which means variety will be lacking here and it starts with the live dealer games. Slots, table games, and video poker, as well as specialty games, are available.

Slots and table games

As is the norm with online casinos, slots take up the lion’s share in the lobby. However, the numbers are quite low and that can be attributed to the operator’s decision to source its titles from a single developer – RealTime Gaming. Loading slots section will reveal two sections – one that displays the newest additions while the other features video slots. Fans of classic slots will also find several titles to choose from

Besides slots, punters can switch to skill-based games under the table games section. Here, you will find variations of popular games such as baccarat, blackjack, and poker. Roulette is under the specialty games section along with other games such as keno, craps, and scratch cards. For video poker fans, the operator stocks several titles such as Joker Poker, Deuces Wild, Aces and Eights, etc.

Jackpots at Silver Oak

The lobby also hosts several jackpot titles for punters looking for something captivating. Most of the titles, however, are unfamiliar. So, don’t expect titles such as Mega Moolah or Major Millions. Nevertheless, if you are familiar with RTG platforms, then these titles will not come as a surprise. The prize pool for most of the titles here is quite low – around €2,000 but some progressive titles offer tens of thousands. Some of the titles you can expect include Rudolph’s Revenge, Fire Dragon, and Dream Run. 

Live Casino games

Unfortunately, this operator doesn’t offer live dealer games. With that in mind, live casino fans will have to seek alternatives to enjoy games such as live roulette or game shows such as Dream Catcher.

Silver Oak welcome offer

The generosity extended to new players on this platform is more than enough for you to explore the entire lobby. This is because you will get Silver Oak bonus cash up to €10,000 on signing up. The best part about this bonus is that it goes all the way up to the 10th deposit. Don’t worry, everything is straightforward. 

Each of the deposit bonuses is similar. The only aspect that will change is the Silver Oak bonus code used to activate each deposit. For the 10 deposits, you will get a 100% deposit match capped at €1,000. 

As for the bonus codes, players will need to use SILVEROAK1 for the first deposit. For the next nine deposit bonuses, players will only need to change the number after Silver Oak. 

Bonus terms and wagering requirement

You will need to deposit €50 to claim the bonus. However, once you claim it, the casino will require you to wager the deposit and the bonus amount at least 30 times before requesting a withdrawal. Keep in mind, this requirement will apply to slots, bingo, scratch cards, and keno. 

For table games and video poker, the playthrough requirement is 60x. Wagering on Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, and/or 'Shooting games' e.g. Fish Catch will not contribute toward the reduction of the wagering requirement. The maximum amount you can withdraw will depend on the deposit amount. For instance, if a bonus comes with a 10x limit, you can withdraw up to €1,000 if you deposit €100.

Furthermore, if you claim a deposit bonus, your withdrawal request must exceed the sum of the deposit bonus and the deposit. For example, if you deposit €100 and you receive €100 as the bonus, your withdrawal request must exceed €200. 

Promotions and bonuses

In addition to the welcome bonus, players can access several Silver Oak promotions. There’s the Crewpon where you can get a 270% and a free chip. Every month, the operator will hold a draw and if you are lucky, you could walk away with €10,000 and all you have to do is continue playing your favorite games. 

There’s also a weekly cashback promotion where players can get up to 50% refunded in your account. However, this will only happen if you deposit over €1,000 and choose to not use a deposit bonus.

Usability

The Silver Oak mobile casino is available on your portable device. It lacks a downloadable mobile app but that shouldn’t worry you because you can use your mobile web browser to access the lobby. The games are available in instant-play format and with HTML5 technology used to develop the website, navigation is smooth. 

Find the menu at the top left of the homepage where options such as promotions, games, and customer support reside. Note that the website is compatible with popular operating systems such as Windows, Android, and iOS so no player will be left out.

Moving to the games and with an RTG-powered lobby, players can expect smooth gameplay. Besides gameplay, players can access most of the titles available on the desktop version.

Silver Oak Help and Support

Getting help on this platform is rather easy and straightforward. The customer support staff is available via live chat around the clock but only available to members. There’s no phone number but your other option will be to write to the team using one of the two email addresses – one for general questions and the other for deposit queries. Alternatively, you can scroll through the FAQ section to get answers to some of the most commonly asked questions.

These are the main categories in the Silver Oak FAQ:

  • General Questions
  • Deposit Questions
  • Payout Questions 

Deposits and Withdrawals

Every player wants to get in on the action as fast as possible and that is what you will get on this platform. The only problem is the limited options available. To fund your account, for instance, punters will have to choose from either prepaid cards, credit/debit cards, Cash Transfer, and bank transfer. However, the inclusion of Bitcoin is a relief for players looking for fast transactions and with few to zero limitations. The minimum amount you can deposit stands at €50 while the highest will depend on the payment method. 

When it comes to withdrawals, the situation is even direr with players limited to only three options – cash transfer, bank checks, and bank wire. As for the withdrawal times, expect the operator to process the funds within 10 business days. Afterward, expect the funds to hit your account within 7 working days. On the minimum and maximum cashout limits, players can withdraw as low as €100, which is on the higher side for the average player. The maximum weekly limit is €2,500.

Security and Licensing

Security is a top concern among gamblers and to ensure your financial and personal information remains secure, this operator uses SSL encryption technology for data shared over the internet. On top of that, the servers use the latest firewall security to deter unauthorized third-party access.

There are claims the operator has a license from the government of Costa Rica. However, this information is not readily available on the website. The operator is also certified by CDS, which is an independent mediation service. With the RTG software, you can rest easy knowing the results from the games are fair and random. Check out our in-depth review of BTK, the company behind Silver Oak.

Conclusion of Silver Oak review

Spectacular is not synonymous with this operator starting with the looks to the game selection but it’s still functional. Live dealer fans are the most affected here by the lack of a live gaming section. However, slots and table game fans will find plenty of options to choose from although, with RTG as the sole game supplier, players will be limited in variety as far as gaming studios go.

The mobile platform features the same options and game selections as the desktop version. Banking options are a bit limited but the good news is Bitcoin is one of the options available. Bonuses and promotions, on the other hand, are good numbers. 

With that said, GoodLuckMate would like to see the operator include information about its license. Until then, this operator joins our blacklist. As it does that, it should also reconsider its weekly maximum withdrawal limit. The game collection needs a facelift as well, especially the live casino section. In the meantime, consider checking out our top list that contains recommended casinos.

Pros

  • Live chat available 24/7
  • Bitcoin accepted here
  • CDS certified
  • Several ongoing promotions
  • Mobile-first website design

Cons

  • Licensing information unavailable
  • Low maximum weekly withdrawal limit
  • Live casino section unavailable

Screenshots

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