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Four Operators Receive Penalties and Warnings from Spelinspektionen

The Swedish Gambling Authority, Spelinspektionen, once again issued penalties and warnings to four brands operating in the jurisdiction. Hajper Ltd., Casinostugan, ComeOn Sweden, and Snabbare Ltd., committed among other things, depositing bonus funds repeatedly into players' accounts.

Operators Fined According to Turnover

Spelinspektionen, the Swedish gambling regulator, handed warnings and penalty fees to four gaming operators. Hajper Ltd., Casinostugan, ComeOn Sweden, and Snabbare Ltd. are the operators in question. Each operator was handed a different penalty depending on the magnitude of the violation as well as their turnover. However, according to the gambling regulator, the violations were similar in nature. This meant the Spelinspektionen resorted to fining the operators based on the turnover. 

According to regulations within the jurisdiction, operators can only offer bonuses to punters for their first gambling session. However, according to investigations by Spelinspektionen, the four operators offered multiple bonuses to their customers. Furthermore, the operators were found to have violated the fact that players shouldn’t have received the gifts. 

How Each Operator Paid for its Violations 

Snabbare Ltd. was handed the heaviest penalty of the four operators found guilty. According to Spelinspektionen, Snabbare was found guilty of offering bonus funds worth SEK 6,950 ($835) to a player as well as offering free spins to another punter’s account. As a result, the company now has to pay SEK 65 million ($7.80 million).

The second highest fined operator is Hajper Ltd. The gaming operator was ordered to pay a fine of SEK 50 million kr ($6 million). The crime? Depositing bonus funds in the region of SEK 7,400 ($889) and free bets. Moreover, the operator was found guilty of offering free spins and SEK 13,500 ($1,621) in bonus funds to another player’s account. 

Coming in third is ComeOn Sweden that was handed a fine of SEK 35 million ($4.2 million). On top of the fine, the operator was issued a warning. Its undoing? Depositing SEK 40,000 ($4,803) in bonus funds to a sample player’s account. 

Finally, Casinostugan had to part with SEK 25 million ($3 million) as well as a warning. After a review of a sample player’s accounts, Spelinspektionen uncovered that the operator had deposited SEK 21,000 ($2,521) in bonus funds. This was in addition to online slots free spins. 

Spelinspektionen

Swedish Gaming Regulations and Previous Victims of the Act

Gaming became regulated in Sweden in 2019 and Spelinspektionen was tasked with monitoring the industry. Among the regulations governing the industry, is the bonuses offered on registration. According to the regulations, players can only receive one bonus for registration on any platform. By offering these bonuses multiple times, the four operators were in violation of the regulations. Spelinspektionen says the operators neglected their duties of caring for its customers. 

However, the four operators aren’t the first to feel the wrath of the regulator. PlayOjo by SkillOnNet and NGG Nordic by Betsson was fined by the regulator for breaching regulations. SkillOnNet was ordered to pay SEK 14 million while NCG Nordic was ordered to pay SEK 19 million. 

Spelinspektionen recently revealed the results of a responsible gambling survey. The regulator asked operators to adhere to Swedish gambling laws and assist players when it comes to gambling-related risks. Spelinspektionen went on to make it clear that it will not hesitate to drop the hammer on operators who breach the regulations. 

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Nerijus Grenda
Nerijus Grenda
Published: 26 Feb 2021
Updated: 13 Mar 2023
Nerijus Grenda is a prolific contributor to the GoodLuckMate site. With a deep understanding of the online casino industry, gained from his own experience as an avid player, he offers valuable insights on what sets the best casinos apart from the rest. As a writer, Nerijus shares his expertise through expert analysis and thoughtful commentary on various topics related to online gambling, including casino reviews, game guides and industry trends.

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