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Information Failings by Two Licensees Lead to Warnings from Spelinspektionen
Two licensees in Sweden received warnings from the Swedish Gaming Inspectorate. The two licensees received warnings after breaching regulations on the display of information.
Multi Brand Gaming Ltd and More Tech Group Ltd Issued with Warnings
Multi Brand Gaming Ltd escaped with a warning from Spelinspektionen. The regulator also warned More Tech Group Ltd. Multi Brand Gaming Ltd operates the Multilotto brand. More Tech Group Ltd operates the SuperLottoClub brand.
Investigations by the regulator revealed both operators breached section 17 of Spelinspektionen’s regulations on gaming. This section requires gambling sites to include information about self-exclusion and deposit limits.
It also requires gambling sites to provide game duration information on their logout pages. This applies to both desktop and mobile websites.
Multi Brand Gaming Ltd responded to the regulator’s warning by fixing the issue. The operator included the necessary information on the logout page of its site.
More Tech Group Ltd was also on the receiving end of a warning from Spelinspektionen. The operator breached section 17 regulations. SuperLottoClub failed to include deposit cap information. It also failed to include the option to time gameplay in its logout page.
More Tech Group Ltd was at fault for two more infractions. This was after the regulator’s investigations showed a breach on sections 7 and 8 of the regulations and guidelines on commercial online betting and gambling. These sections require operators to display significant contact information on their platforms.
More Tech Group also fixed the issues similar to Multi Brand Gaming Ltd. But the regulator stated the breaches may not be serious but not minor or inexcusable.
Swedish Court Lands Blow on Operators that Offered Gambling Services to Underage Persons
The warnings come at the back of a court ruling dismissing eight appeals against sanctions imposed by the regulator. Spelinspektionen sanctioned the operators after offering gambling services to underage persons.
Betfair, Coolbet, Snabbare, bet365, Hajper, and Entain were among the operators involved in the case. There were 10 licensees in total. All licensees appealed the sanctions to Linköping’s Administrative court. But the appeals failed to stick. The court’s ruling stated the violations as serious.
Four of the ten appeals were shot down outright. The remaining appeals received reduced penalties. It also asked the gambling watchdog to review one of the cases after annulling one decision.
The operators also lodged appeals in the Jönköping Court of Appeal. But the fate remains unchanged for eight operators. Two other cases received a reprieve in the form of reduced penalties.
Responsible Gambling Information Lacking on Most Sites
Many websites lack information on responsible gambling. This is according to the latest findings by the regulator. The omission of links to Spelpaus is one example. Spelpaus is Sweden’s self-exclusion program.
Other operators failed to include information on gambling-associated risks. This includes solid examples showing the negative effects of gambling. Reliable contact information is also a requirement by the regulator. A phone number and email address must be available.
Some of the operators didn’t display information about the duration of their licenses. Another section of operators didn’t state Spelinspektionen as a supervisory and licensing authority.